...Lisa Benton Case Analysis Introduction Effective leadership creates successful teamwork; it’s the formula that every leader must understand in order to win in the 21st century. The relationship between the effectiveness of an individual as a leader and the creation of successful teamwork becomes the secret of a successful business. Effective leaders understand more than ever the importance of teamwork in the corporate organization and how the concept can impact every winning element of the organization. The relationships between team members and how leadership competencies can harmonize these people toward a specific goal become the foundation of all leadership development and people management programs. The Chattanooga Ice Cream Division has been faced with a decline in sales for five consecutive years, leading the family-controlled business to a financial crisis. The team at Chattanooga is very dysfunctional; they exhibit a lack of candor, they are high in conflict and disrespectful of each other, and they exhibit avoidance issues with accountability. Team members seem to always lay blame on other members. Leadership needs to convey that teamwork is a must, and this should be a sustainable teamwork approach to help ensure no further loss in the business. Team Dysfunctions The Chattanooga Ice Cream Team is dysfunctional for several reasons. Some of those reasons are related to the team members themselves, and others are related to the leadership. The team is suffering...
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...Analysis of the case Lisa Benton As this case portrays the problems faced by Lisa Benton in her company Houseworld it somehow also accented on certain characteristics of human behavior like possessiveness, fear of losing position, future concerns regarding progression & obstacles associated with that progression. Lisa Benton was frustrated and dissatisfied about her job in Houseworld where she started by a lack of responsibility, and poor relationships with her boss, Linton, a colleague Scoville and recently with the reveal of her negative performance review. Since she is not accepted by her team she felt that while having not enough responsibility and room for her execution she didn’t prosper in this company. She also not went through the marketing training which most attracted her to this company at the beginning. Benton was concern of her career in Houseworld and was thinking of calling her former supervisor Kingston, of Right-Away Stores, whom she had previously turned down an appealing offer. There are three major relationships, with Linton, Scoville and Vernon, that shaped up Benton’s current circumstances. If Benton had deal with them with different ways, it may lead to some different result. Because of policy of the Home Care Division, the recruiting practice emphasized recruiting MBAs from top-notch schools for entry-level marketing positions. This decision makes it difficult for Linton, also Scoville to be promoted as they thought that they were not having...
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...Executive Summary Lisa Benton is a Harvard MBA who had completed a successful internship with Right-Away stores, a convenience store chain in Chicago. Although she was offered an attractive position at Right-Away, Benton chose to accept a lower-paying, a junior position at Houseworld because of the company’s greater prestige and reputation for offering excellent classical marketing training in a structured environment (Weber, 1994). Benton’s new boss, Deborah Linton, offered a cool reception. Linton made clear during their first meeting with Benton that she did not like Harvard MBAs and gave the impression that she had no time to help train and familiarize her new team member. Instead, Benton was shown around by Linton’s other report, associate product manager Ron Scoville, who struck her as arrogant and whom also was cynical of MBAs. This paper will discuss and assess Linton’s leadership approach, make recommendations on how Linton can build an effective team, determine the reason behind Lisa Benton’s ineffectiveness to influence her boss and colleagues, and finally discuss incidents Lisa could have handled differently and offer recommendations to get her career back on track. Introduction Lisa Benton was frustrated and dissatisfied with her new job at Houseworld where she started by a lack of responsibility and poor relationship with her boss, Linton, a colleague Ron Scoville and recently with the reveal of her negative performance review. Benton was concern of her...
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...LIs Benton case analysis Writing Instructions: •Using the Strayer University Online Library, you must reference no less than 5 sources for your work in addition to the materials provided in this course. For 2 of these sources, please use only “peer reviewed” or professional journal articles. An explanation of what constitutes "peer reviewed" can be found on page 17 of the Syllabus. •Choose articles that discuss, apply, or assist you in addressing any of the topics in this paper. Do not rewrite the articles. Summarize the contents of the articles in your own words. If you use specific quotes or parts of the articles, you must cite the JWI 510: Leading in the 21st Century source appropriately. Explain each article’s application to this assignment. How does it relate? How did you utilize this resource? •Your instructor does not place a premium on length or the number of words. You are to assume the instructor does not know what you are talking about. You must reveal to the instructor that you have acquired mastery of the content of this section of the course (knowledge) and can apply it well (wisdom). Provide a complete, cohesive, and well synthesized paper that explores the depth and breadth of the subject and its topics. •There are no specific page requirements; however 6+ pages, excluding cover and reference pages, is anappropriate baseline for a case analysis. •In order to maximize your score, you will want to use all of the space you need to demonstrate that you know...
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...Lisa Benton Case Study Executive Summary Lisa Benton is a Harvard MBA who had completed a very successful internship with Right-Away stores, a convenience store chain in Chicago. Although she was offered an attractive position at Right-Away, Benton chose to accept a lower-paying, more junior position at Houseworld because of the company’s greater prestige and reputation for offering excellent classical marketing training in a structured environment. Benton had met several members of the Houseworld product management team during the recruiting process and been impressed with how knowledgeable and friendly they were. However, Benton’s first day of work as an assistant product manager in the Home Care division did not match her expectations. Benton’s new boss, Deborah Linton, offered a cool reception. Linton made clear during their first meeting with Benton that she didn’t like Harvard MBAs and gave the impression that she had no time to help train and orient her new employee. Instead, Benton was shown around by Linton’s other report, associate product manager Ron Scoville, who struck her as condescending and also derisive of MBAs. During her first weeks at Houseworld, Benton developed a good relationship with others in the company. However, she continued to be frustrated by her team. She was consistently relegated to analysis and excluded from strategy and, as such, felt that her talents and training were not being fully utilized. Benton was also troubled by her boss’s lack of...
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...CQUniversity Australia | [Type the document title] | [Type the document subtitle] | | Sandeep Rauniyar | [Pick the date] | [Type the abstract of the document here. The abstract is typically a short summary of the contents of the document. Type the abstract of the document here. The abstract is typically a short summary of the contents of the document.] | Contents 1. Definition of outsourcing 3 2. Functions outsourced by HR 3 3. Advantages of outsourcing HR Functions 4 3.1 Managing and minimising risk 5 3.2 Cost Savings 5 3.3 Efficiency and economies of scale 5 3.4 Professional Expertise 5 3.5 Improved Employee Morale 6 4. Disadvantage 6 4.1 Poor Performance and decline in quality 6 4.2 Distance and lowering moral 6 4.3 Recruitment Problems 6 4.4 Leak of important internal information 6 4.5 Perceived loss of power and control 7 4.6 Increased Direct Costs 7 5. e-HRM 7 5.1 Objective of e-HRM 7 5.2 Advantages of e-HRM 8 5.3 Disadvantages of e-HRM 8 6. Conclusion and Advice to the Client 8 1. Definition of outsourcing The Human Resource department is considered to be one of the highly accredited departments of the organization; these are the people who provide the working resource to the company and keeping the company afloat even in the worst economic downtime. The best way in which the HR can be managed is decided by the HRD. The ways in which the human resource management is done has changed considerably in the recent...
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...DSC 2006 Operations Management Outsourcing [pic] I. Introduction Outsourcing is used extensively by both the manufacturing and service industries, and there are plenty of reasons to utilize outsourcing. Organizations make use of outsourcing usually in the interest of lowering cost and to make better use of time and energy costs, hence redirecting their energy to something more important or just to conserve energy. Outsourcing is essentially a division of labour. One simple example involves companies outsourcing their financial statements to accountancy firms to consolidate their expenditures, hence eliminating the need to hire an accountant. Another relevant example would be to hire the services of another company to manage all or parts of the services that otherwise would be otherwise rendered by an IT unit of the organization. Some reasons for outsourcing include organizations being able to focus purely on their core business, for example an automobile factory. The raw materials required to manufacture an automobile are outsourced to other companies and hence the company itself can focus on just creating quality automobiles. By outsourcing the raw materials to companies who specialize in providing them, they can also ensure that the raw materials are of reasonably better quality and this can be done by contracting with a new service level agreement. Another reason being companies are able to access the wide pool of talent available through hiring agencies. In layman terms...
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...World Academy of Science, Engineering and Technology International Journal of Social, Behavioral, Educational, Economic and Management Engineering Vol:7, No:10, 2013 Supplier Selection Criteria and Methods in Supply Chains: A Review Om Pal, Amit Kumar Gupta, R. K. Garg International Science Index Vol:7, No:10, 2013 waset.org/Publication/16944 Abstract—An effective supplier selection process is very important to the success of any manufacturing organization. The main objective of supplier selection process is to reduce purchase risk, maximize overall value to the purchaser, and develop closeness and long-term relationships between buyers and suppliers in today’s competitive industrial scenario. The literature on supplier selection criteria and methods is full of various analytical and heuristic approaches. Some researchers have developed hybrid models by combining more than one type of selection methods. It is felt that supplier selection criteria and method is still a critical issue for the manufacturing industries therefore in the present paper the literature has been thoroughly reviewed and critically analyzed to address the issue. Keywords—Supplier selection, Mathematical Programming. AHP, ANP, TOPSIS, I. INTRODUCTION I N most industries, the cost of raw materials and component parts represents the largest percentage of the total product cost. For instance, in high technology firms, purchased materials and services account for up to 80% of the total product cost....
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...The impact of buyer-supplier relationship and purchasing process on the supply chain performance: a conceptual framework Melody J. Hsiao University of Sydney Sharon Purchase University of Western Australia Shams Rahman University of Sydney ABSTRACT Supply chain performance is a rapidly developing area of research. Many companies are trying to find tools for enhancing performance measures in response to turbulent business markets and for efficiently controlling their business activities. Little empirical research has been conducted on the performance of retail supply chain in Taiwan and other Asian countries. Two factors affecting current retail supply chains, buyer-supplier relationships and purchasing processes, and their antecedents that are relevant to this unique cultural environment will be investigated. The objectives of this research are: (1) to identify the determinants affecting the performance of the supply chain at the retail level; (2) to define the antecedents related to each determinant; and (3) to present the conceptual model for this particular context. This research will contribute by presenting a conceptual model for supply chain performance that is relevant to small and mediumsized businesses that predominate Taiwan. INTRODUCTION Supply chain management (SCM) is “a key strategic factor for increasing organizational effectiveness and for better realization of organizational goals such as enhanced competitiveness, better customer care and increased profitability”...
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...Public Disclosure Authorized WPS6107 Policy Research Working Paper 6107 Public Disclosure Authorized Financial Literacy around the World An Overview of the Evidence with Practical Suggestions for the Way Forward Lisa Xu Bilal Zia Public Disclosure Authorized Public Disclosure Authorized The World Bank Development Research Group Finance and Private Sector Development Team June 2012 Policy Research Working Paper 6107 Abstract Financial literacy programs are fast becoming a key ingredient in financial policy reform worldwide. Yet, what is financial literacy exactly and what do we know of its effectiveness? This paper collects insights from the literature thus far and summarizes global evidence on financial literacy, its correlates, and existing and upcoming causal investigations. The authors conclude with a synthesis of policy advice and practical suggestions for the way forward in this fast growing area of research. This paper is a product of the Finance and Private Sector Development Team, Development Research Group. It is part of a larger effort by the World Bank to provide open access to its research and make a contribution to development policy discussions around the world. Policy Research Working Papers are also posted on the Web at http://econ.worldbank.org. The author may be contacted at bzia@worldbank.org. The Policy Research Working Paper Series disseminates the findings of work in progress to encourage the exchange of ideas about development...
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...M A G A Z I N E FA L L 2 0 0 2 Volume 20 Number 2 SPANNING THE GLOBE Duke Leads the Way in International Law Teaching and Scholarship inside plus Duke admits smaller, exceptionally well-qualified class Duke’s Global Capital Markets Center to launch new Directors’ Education Institute from the dean Dear Alumni and Friends, It is not possible, these days, for a top law school to be anything other than an international one. At Duke Law, we no longer think of “international” as a separate category. Virtually everything we do has some international dimension, whether it concerns international treaties and protocols, commercial transactions across national borders, international child custody disputes, criminal behavior that violates international human rights law, international sports competitions, global environmental regulation, international terrorism, or any number of other topics. And, of course, there is little that we do at Duke that does not involve scholars and students from other countries, who are entirely integrated with U.S. scholars and students. Students enrolled in our joint JD/LLM program in international and comparative law receive an in-depth education in both the public and private aspects of international and comparative law, enriched by the ubiquitous presence of foreign students; likewise, the foreign lawyers who enroll in our one-year LLM program in American law enroll in the same courses, attend the same conferences...
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...2009 Robert D. Lawsson 215 IDENTIFYING AND MANAGING DIVERSITY OF WORKFORCE Robert D. Lawsson (MSc) Abstract The objective of this work is to complete a research proposal on the comparison of work values for gaining of knowledge for management of the multi-generation workforce. The specific focus is upon Generation ‘X’ and the Millennium Generation which are the two primary groups comprising the new workforce. Lawsson R.D. - Identifying and Managing Diversity of Workforce 216 Business Intelligence Journal January OBJECTIVE The objective of this work is to complete a research proposal on the comparison of work values for gaining of knowledge for management of the multigeneration workforce. The specific focus is upon Generation ‘X’ and the Millennium Generation which are the two primary groups comprising the new workforce. INTRODUCTION The generation that a person is born within has some impact upon that individual in terms of work styles, work values and self-image. The demographic profile of the workforce is undergoing quite a change insofar as the representation of generations and the result is that organizations are experiencing a necessity to make changes as well. The workforce will become increasingly more diverse in the future and this greatly affects the organization in its capacity of hiring and retaining employees. The literature reviewed within this study illustrates the fact that the expectations of employees differ within the generations...
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...M A G A Z I N E FA L L 2 0 0 2 Volume 20 Number 2 SPANNING THE GLOBE Duke Leads the Way in International Law Teaching and Scholarship inside plus Duke admits smaller, exceptionally well-qualified class Duke’s Global Capital Markets Center to launch new Directors’ Education Institute from the dean Dear Alumni and Friends, It is not possible, these days, for a top law school to be anything other than an international one. At Duke Law, we no longer think of “international” as a separate category. Virtually everything we do has some international dimension, whether it concerns international treaties and protocols, commercial transactions across national borders, international child custody disputes, criminal behavior that violates international human rights law, international sports competitions, global environmental regulation, international terrorism, or any number of other topics. And, of course, there is little that we do at Duke that does not involve scholars and students from other countries, who are entirely integrated with U.S. scholars and students. Students enrolled in our joint JD/LLM program in international and comparative law receive an in-depth education in both the public and private aspects of international and comparative law, enriched by the ubiquitous presence of foreign students; likewise, the foreign lawyers who enroll in our one-year LLM program in American law enroll in the same courses, attend the same conferences...
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...DJ Monkeyboy (http://www.djmonkeyboy.com). "The Randall Knife": Words and Music by Guy Clark © 1983 EMI APRIL MUSIC INC. and GSC MUSIC. All Rights Controlled and Administered by EMI APRIL MUSIC INC. All Rights Reserved. International Copyright Secured. Used by Permission. In order to protect the identity of some women and members of the community, the names and identifying characteristics of a small number of incidental characters in this book have been changed, and three minor characters are composites. THE GAME COPYRIGHT © 200 5 BY N E I L STRAUSS. All rights reserved. Printed in the United States of America. No part of this book may be used or reproduced in any manner whatsoever without written permission except in the case of brief quotations embodied in critical articles and reviews. For information, address HarperCollins Publishers Inc., 10 East 53rd Street, New York, NY 10022. HarperCollins books may be purchased for educational, business, or sales promotional use. For information please write: Special Markets Department, HarperCollins Publishers Inc., 10 East 53rd Street, New York, NY 10022. FIRST EDITION Art direction and design by Michelle Ishay / Richard Ljoenes Cover design by Richard Ljoenes Interior design by Kris Tobiassen / Richard Ljoenes Interior...
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...little evidence that executives are concerned about asset substitution, asymmetric information, transactions costs, free cash flows, or personal taxes. JEL classification: G31, G32, G12 Key words: Capital structure; Cost of capital; Cost of equity; Capital budgeting; Discount rates; Project valuation; Survey *Corresponding author, Tel: 919 660 7768, Fax: 919 660 7971 E-mail address: cam.harvey@duke.edu We thank Franklin Allen for his detailed comments on the survey instrument and the overall project. We appreciate the input of Chris Allen, J.B. Heaton, Craig Lewis, Cliff Smith, Jeremy Stein, Robert Taggart, and Sheridan Titman on the survey questions and design. We received expert survey advice from Lisa Abendroth, John Lynch, and Greg Stewart. We thank Carol Bass, Frank Ryan,...
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