...have an understanding of the wider issues which impact on the health of individuals and the population as a whole, in my area of practice (Jones 2000). Carey (2003, p.221) suggests that it is crucial for practice nurses to deliver care that meets the needs, and addresses the public health issues of the local population. One way to review whether health services are meeting the needs of people in that area is to carry out a health needs assessment (HNA) (Pickin and St Leger 1993). This is a systematic method for reviewing the health issues facing a population, leading to agreed priorities and resource allocation that will improve health and reduce inequalities (National Institute for Health and Clinical Excellence (NICE) 2005). This assignment will...
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...PROJECT PROPOSAL FPT GROUP Date 18/1/2013 INSTRUCTOR * MSc. Tung Tran Minh * Thang Nguyen Minh SUPERMAN TEAM * Trinh Nguyen Thi Kieu * Truc Nguyen Thi Duong * Thuong Pham Thi Dieu * Trang Nguyen Thi Thanh * Thanh Nguyen Quang Contents 1. PROJECT CHARTER 6 1.1. Team ’s Information : 6 1.2. FPT Group information 6 1.2.1. General information 6 1.2.2. Mission 6 1.2.3. Vision 6 1.2.4. FPT distribution 7 1.2.5. Client organization chart 9 Figure 3. FPT Organization chart 9 1.2.6. Leadership 10 1.2.7. Subsidiaries and Associates 10 2. PROJECT PLAN 11 2.1. Project Schedule 11 2.2. PERT chart 13 2.2.1. Preparation 13 2.2.2. Implementation 13 2.2.2.1. Project charter 2.2.2.2 Project Plan 14 2.2.2.2. The values 14 2.2.3. Conclusion 15 2.3. Critical path 15 2.4. Roles of members 16 2.5. Communication plan 16 3. THE VALUE 17 3.1. Stakeholders in Business 17 3.1.1. Employees 17 a. Compensation system 17 b. Training 17 c. Policy for disabled employees 18 3.1.2. Customer 19 a. Education 19 b. FPT Telecom have regular promotions for customers on holidays 19 3.2. Economic value 20 Figure 6. EPS within 5 years 22 3.3. Asset Value 22 3.3.1. Tangible assets 22 3.3.2. Intangible assets 23 3.4. Organization value 24 3.4.1. For efficiency 24 3.4.2. Customer centric 26 3.4.2.1. Quality of products 26 3.4.2.2. Communication 26 3...
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...The Leadership Quarterly 22 (2011) 121–131 Contents lists available at ScienceDirect The Leadership Quarterly j o u r n a l h o m e p a g e : w w w. e l s ev i e r. c o m / l o c a t e / l e a q u a Do transformational leaders enhance their followers' daily work engagement? Maria Tims ⁎, Arnold B. Bakker, Despoina Xanthopoulou Erasmus University Rotterdam, Institute of Psychology, Department of Work and Organizational Psychology, Rotterdam, The Netherlands a r t i c l e i n f o Available online 2 February 2011 Keywords: Diary study Personal resources Transformational leadership Work engagement a b s t r a c t This diary study investigated whether and how supervisors' leadership style influences followers' daily work engagement. On the basis of leadership theories and the job demands–resources model, we predicted that a transformational leadership style enhances employees' work engagement through the mediation of self-efficacy and optimism, on a day-to-day basis. Fortytwo employees first filled in a general questionnaire, and then a diary survey over five consecutive workdays. The results of multilevel analyses offered partial support for our hypotheses. Daily transformational leadership related positively to employees' daily engagement, and day-levels of optimism fully mediated this relationship. However, daily self-efficacy did not act as a mediator. These findings expand theory and previous research by illuminating the role of transformational ...
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...permission of the Faculty of Information and Natural Sciences, Helsinki University of Technology, for public examination and debate on May 7, 2010 at 12 o'clock in Auditorium AS1 at the Aalto University School of Science and Technology, Espoo, Finland Aalto University School of Science and Technology Department of Industrial Engineering and Management P.O. Box 15500 FIN-00076 AALTO FINLAND Tel. + 358-9-4702 2846 Fax + 358-9-4702 3665 Internet http://tuta.tkk.fi Copyright © Helena Palmgren helena.palmgren@ttl.fi ISBN 978-952-60-3100-2 (print) ISBN 978-952-60-3101-9 (electronic) ISSN 1797-2507 (print) ISSN 1797-2515 (electronic) URL:http://lib.tkk.fi/Diss/2010/isbn9789526031019/ The cover artwork © Eila Haydn, 2010 All rights reserved. No part of this publication may be reproduced, stored in retrieval systems, or transmitted, in any form or by any means, electronic, mechanical, photocopying, microfilming, recording, or otherwise, without permission in writing from the publisher. Edita Espoo 2010 ii ABSTRACT OF DOCTORAL DISSERTATION AALTO UNIVERSITY SCHOOL OF SCIENCE AND TECHNOLOGY P.O. BOX 11000, FI-00076 AALTO http://www.aalto.fi Author Helena Palmgren Name of the dissertation Leadership in a Small Enterprise Manuscript submitted Date of the defence 31.8.2009 Manuscript revised 7.3.2010 7.5.2010 Monograph Article dissertation (summary + original articles) Faculty Faculty of Information and Natural Sciences ...
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...mastered the art of gathering, interpreting and presenting India’s many myths, folklores and legends, and blending all of that into fast-paced thrillers that change your views about gods, cultures, histories, demons and heroes, forever.’ – Hi Blitz ‘Amish’s Shiva Trilogy has a refreshing storyline… The narration forces you to impatiently turn the page to know what secret is going to be revealed about the “Neelkanth” next.’ – The Telegraph ‘It’s a labour of love... Amish also humanizes his characters, something which most popular Indian writers fail miserably at.’ – Mint ‘Amish’s philosophy of tolerance, his understanding of mythology and his avowed admiration for Shiva are evident in his best-selling works.’ – Verve ‘Tripathi is part of an emerging band of authors who have taken up mythology and history in a big way, translating bare facts into delicious stories.’ – The New Indian Express ‘[Amish] has combined his love for history, philosophy and mythology into a racy fictional narrative which depicts Lord Shiva as a Tibetan tribal leader.’ – The Pioneer ‘Tripathi’s approach to storytelling is contemporary and...
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...Services: 20 Etihad Airport Services 23 EAS-Ground 23 EAS-Cargo 24 EAS-Catering 24 Aircraft Type & Passenger Capacity: 25 World's Top 3 Airlines 2013 Profiles and Etihads Direct Competitors: 28 Importance of Branding and General Airport Operations: 29 Movement of Passengers at Abu Dhabi Airport: 31 Communications Utilized by Etihad: 33 Conclusion: 35 Recommendations: 35 Bibliography: 35 Introduction: This assignment requires the author to type a written report on one organisation in the aviation industry which covers learning outcomes 4, 5, 8, 9, 11, 16 & 17 as per the module component. This report is to identify and research an airline related product or service that meets a particular consumer need. Finally the Author will evaluate the findings, draw conclusions and recommendations. Aims & Objectives: * Evidence of understanding and application of Airline Studies. * Detailed Exploration of the chosen topic. * Use / selection of relevant research / survey techniques, sources of information, referencing. * Effective use of Presentation / display / design / creativity / problem solving / evaluation skills Brief Description of Civil Aviation and Relationship with UNWTO: ------------------------------------------------- ------------------------------------------------- Chicago Convention The Chicago Convention...
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...A Framework for Research and Curriculum Development in Undergraduate Mathematics Education Mark Asiala Purdue University W. Lafayette, Indiana Anne Brown Indiana University South Bend South Bend, Indiana David J. DeVries Georgia College Milledgeville, Georgia Ed Dubinsky Purdue University W. Lafayette, Indiana David Mathews Central Michigan University Mt. Pleasant, Michigan Karen Thomas University of Wisconsin-Platteville Platteville, Wisconsin c November 4, 1997 Abstract Over the past several years, a community of researchers has been using and re ning a particular framework for research and curriculum development in undergraduate mathematics education. The purpose of this paper is to share the results of this work with the mathematics education community at large by describing the current version of the framework and giving some examples of its application. Our framework utilizes qualitative methods for research and is based on a very speci c theoretical perspective that is being developed through attempts to understand the ideas of Piaget concerning re ective abstraction and reconstruct them in the context of college level mathematics. Our approach has three components. It begins with an initial theoretical analysis of what it means to understand a concept and how that understanding can be constructed by the learner. This leads to the design of an instructional treatment that focuses directly on trying to get students to make the constructions called for by the analysis....
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...Cooperative Problem Solving in Physics A User’s Manual Why? What? How? STEP 1 Recognize the Problem What's going on? STEP 2 Describe the problem in terms of the field What does this have to do with ...... ? STEP 3 Plan a solution How do I get out of this? STEP 4 Execute the plan Let's get an answer STEP 5 Evaluate the solution Can this be true? Kenneth Heller Patricia Heller University of Minnesota With support from the National Science Foundation, University of Minnesota, and U.S. Department of Education © Kenneth & Patricia Heller, 2010 Acknowledgments In reaching this stage in this work, we gratefully acknowledge the support of the University of Minnesota, the U.S. Department of Education FIPSE program, and the National Science Foundation. This work would not have existed without the close cooperation of the University of Minnesota School of Physics and Astronomy and Department of Curriculum and Instruction. We have incorporated the suggestions of many faculty members from both Physics and Education at the University of Minnesota and other institutions that have communicated with us at workshops, meetings, and by e-mail. This work has depended on the efforts and feedback of many graduate student teaching assistants in the School of Physics and Astronomy over the years. Much of this development is directly based on the research of the graduate students in the University of Minnesota Physics Education Program: Jennifer...
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... Dedication I dedicate this effort to my dear Grand Maa (Late) whose prayers made me able to reach where I am today. Thanks Amma! Acknowledgement “IN THE NAME OF ALLAH, THE MOST GRACIOUS AND MERCIFUL, THE BENEFICENT” first of all I would like to bend over my head in front of ALMIGHTY ALLAH. It was HE who direct me in every stage of my life, and who bestow me with capability to accomplish the best and helped me to conquer every attempt and difficulty I faced during my journey of getting professional education at VU. At this important moment of my life when I completed my last project, I am feeling a sense of relief and sadness at the same time, relief for having completed my MBA program and sadness for leaving an institution, which has given me so much. I am great full of all my instructors of Virtual University who have taught me very well. My report will remain incomplete if I do not mention the people who helped me in completing this work but honestly speaking there is an unending list of persons who helped me in completion of my professional education and I think it would be a great injustice on my part if I not thank full to them for provided me required information moral support and cooperation. I extremely thank full to all those people who helped me to complete my report as it is compulsory part of the Master in Business Administration because perhaps I would not be able...
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...subsidiaries. The Annual Report consists of the Managing Board report, Supervisory Board report, and the Consolidated Annual Financial Statements. Presentation of information The financial information contained in this Annual Report has been prepared in accordance with International Financial Reporting Standards (IFRS) as adopted by the European Union (EU). This Annual Report is presented in euros (EUR), which is the presentation currency of ABN AMRO, rounded to the nearest million (unless otherwise stated). All year-end averages in the Annual Report are based on month-end figures. Management does not believe that these month-end averages present trends materially different from those that would be presented by daily averages. Certain figures in this document may not tally exactly due to rounding. In addition, certain percentages in this document have been calculated using rounded figures. As a result of the integration, the current segment reporting is still subject to minor changes. This report can be downloaded from abnamro.com For more information, please go to abnamro.com/ir or contact us at investorrelations@nl.abnamro.com ABN AMRO Group N.V. Gustav Mahlerlaan 10, 1082 PP Amsterdam P Box 283, 1000 EA Amsterdam .O. The Netherlands Telephone: +31 (0)20 628 93 93 contents Figures at a glance 4 6 table of 1 2 Chairman’s review Supervisory Board report Supervisory Board review 9 10 11 12 13 14 15 Integration Human resources Sustainability Responsibility...
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...annual report 2014 8 th annual general meeting Menara Hap Seng Jalan P. Ramlee, 50250 Kuala Lumpur, Malaysia. Monday, 25 May 2015 at 2pm. Contents Hap Seng Plantations Holdings Berhad | Annual Report 2014 16 Chairman’s Statement 56 51 Corporate Social Responsibility 2 3 14 16 22 35 Corporate Information Directors’ Profile Group Financial Highlights Chairman’s Statement Statement on Corporate Governance Statement on Risk Management and Internal Control 41 Board Committees 51 Corporate Social Responsibility Financial Statements 56 114 116 120 122 123 126 127 • Financial Statements Additional Information Particulars of Group’s Properties Plantation Statistics Share Buy-Backs Summary Analysis of Shareholdings Directors’ Shareholdings Notice of Annual General Meeting Proxy Form Hap Seng Plantations Holdings Berhad | Annual Report 2014 Corporate Information BOARD OF DIRECTORS Tan Sri Ahmad Bin Mohd Don Independent Non-Executive Chairman Datuk Simon Shim Kong Yip, JP Non-Independent Non-Executive Deputy Chairman Tan Sri Abdul Hamid Egoh Non-Independent Non-Executive Director Datuk Edward Lee Ming Foo, Managing Director Wong Yuen Kuai, Lucien Independent Non-Executive Director JP Lee Wee Yong Executive Director Au Yong Siew Fah Executive Director 2 Company Secretaries Cheah Yee Leng (LS 0009398) Lim Guan Nee (MAICSA 7009321) Registered...
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...E STE RDAY TO THE FUTUR E True to our commitment to continuously provide excellent service and compelling value propositions to our customers, we at Pos Malaysia are going through rapid changes. We are realigning our priorities, focusing our efforts on improving our operations and becoming more customer-oriented than ever. We believe that the strategic transformation we manage today, is not only for us to become relevant and sustainable tomorrow, but most importantly it will deliver superior shareholder value to you. As always. Profitability Profit before tax Operating margin EBITDA margin Return on assets Return on equity Balance Sheet Total assets Total equity attributable to equity holders of the company Current ratio Staff Information No. of staff Staff costs to revenue Revenue per employee % RM’000 RM million RM million times RM million % % % % 2010 99.1 10.4 16.0 8.0 8.1 2009 109.3 9.1 14.5 5.9 9.6 2008 (0.5) 9.4 13.7 6.2 (4.4) 2007 15.5 11.8 16.9 7.9 (3.9) 2006 155.9 13.2 18.0 8.1 11.5 1,375.2 828.6 1.4 1,274.6 799.6 1.2 1,537.8 764.5 1.1 1,247.1 859.4 1.3 1,326.0 938.0 2.2 15,618 55.1 65.0 15,780 56.8 57.2 16,125 55.7 57.2 15,777 53.1 54.5 15,425 52.2 53.2 2 Pos Malaysia Annual Report 2010 Group Financial Highlights Pos Malaysia Annual Report 2010 3 4 Pos Malaysia Annual Report 2010 Business Highlights BUSINESS REVIEW • Revenue : RM624.3 million (up 17.0%) 2010 ACCOMPLISHMENTS • Successfully...
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...GIVING VOICE TO VALUES (What would I say and do if I were going to act on my values) Description 1 Value Clarification: What is a value? Exercises to reveal values. Value Formation. (Please use the exercises in the attached notes, or anything else you can find in books on values) 4 2 Comparative Religions: Inter-religious sensitivity, understanding and common action to build a world on shared values. Breaking through stereotypes. Communalism and Building community. (Video presentation on 3 religions: Hinduism, Islam and Christianity- Arnold Toynebee. After viewing a video programme on each religion, please get a group of 5 students to share on the meaning they get from their religions. Clarifications from the rest of the class are welcome. No discussions. A session on communalism and community building could follow. Talk by Ram Puniyani on communalism. 10 3 Corruption as a way of life: Case studies e.g. CWG, Adarsh and 2G. Attempt to analyse the causes. Don’t get stuck on description. Then try and discuss strategies to avoid corruption. RTI. Civil Society groups. Other strategies to bring accountability and transparency. 4 4 Violence and Conflict Resolution: Input from Kishu Daswani – conflict resolution at the individual level 5 5 Attraction to substance abuse: Resources from Linda. Film: My brother Nikhil, Portrait of an addict. 2 6 The Problem of Evil: Video: God in the dock. A discussion following the film is useful 2 7 Prayer Communal and Personal: Video: Seven...
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...2 5 6 7 8 10 12 14 16 20 46 58 70 72 Message to Stakeholders Fast Facts The Nestlé Legacy Organisation Structure The Nestlé Creating Shared Value Strategy Engaging Our Stakeholders Governance Summary of Key Performance Data Our Respect and Care for the Community Our Commitment to the Environment Our People and the Workplace Our Consumers and the Marketplace Awards & Achievements GRI Standard Disclosures COVER: One of Nestlé Malaysia’s key successful rural development programmes has been its contract farming initiatives, where farmers are actively engaged to be part of the Nestlé supply chain. In February 2012, the Nestlé Paddy Club was introduced with the aim of increasing field productivity and lowering production costs, whilst reducing rice-farming’s environmental footprint, as well as enhancing overall farming safety aspects at the contract farms in Kedah. Nestlé (Malaysia) Berhad 110925-W 16 1 Our Respect and Care for the Community 46 Our People and the Workplace 20 Our Commitment to the Environment At Nestlé, we believe that in order to create long-term value for our shareholders, we have to create value for society, subscribing to the view that corporate success and social development go hand in hand. 58 Our Consumers and the Marketplace 2 Nestlé (Malaysia) Berhad 110925-W Message to Stakeholders Creating Shared Value (CSV) is at the core of our business. That is how our company started off, with our founder, Henri Nestlé,...
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...USN/USMC Commander’s Quick Reference Handbook for Legal Issues 2008 i Report Documentation Page Form Approved OMB No. 0704-0188 Public reporting burden for the collection of information is estimated to average 1 hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington VA 22202-4302. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to a penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number. 1. REPORT DATE 3. DATES COVERED 2. REPORT TYPE 2008 4. TITLE AND SUBTITLE 00-00-2008 to 00-00-2008 5a. CONTRACT NUMBER 5b. GRANT NUMBER 5c. PROGRAM ELEMENT NUMBER USN/USMC Commander’s Quick Reference Handbook for Legal Issues 6. AUTHOR(S) 5d. PROJECT NUMBER 5e. TASK NUMBER 5f. WORK UNIT NUMBER 7. PERFORMING ORGANIZATION NAME(S) AND ADDRESS(ES) Naval Justice School ,Newport ,RI 9. SPONSORING/MONITORING AGENCY NAME(S) AND ADDRESS(ES) 8. PERFORMING ORGANIZATION REPORT NUMBER 10. SPONSOR/MONITOR’S ACRONYM(S)...
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