The ideal way to handle the topic of training in reference to employees making mistakes on the job is to evaluate the situation. A good choice is to make a team to evaluate the situation, then make a recommendation to management on how to fix the problem. A key reason is “Employee training helps increase productivity at the business. If workers are confused about a process or lack the knowledge required to complete the job successfully, they may waste work hours trying to figure out the concept.”( www.ehow.com). To help with issues that might arise with management that is against implementing a training program, one can point out that it “Increase’s efficiencies in processes, resulting in financial gain.”( managementhelp.org). Management may be hesitant at first because of the possible cost in initiating a training program. Also management might worry about employees being resistant to going back a learning or relearning a process or skill for their job. Though again it should be pointed out that employee mistakes costs firms money, and training can cost money but also can save money in the long run. It is important for training to be presented to employees in a fashion that it is conducive to learning. In order for management to go forward on a training program and use training in the future, the training has to show results. “Training needs to be presented in context so that participants can absorb the principles and practice the skills, in the context of their daily roles. Training like this can bore participants to tears and turn them against learning. How easily people can become disillusioned, skeptical and even cynical about training. If the training isn't shaped and interactive so that it can be experienced in context, then it won't be (emotionally) engaging, and not only will your investment be wasted, your people will resent being put through the process!”( ezinearticles.com). If problem persist and these are cost the firm money which they likely are, then training is a necessity. Pointing out the savings a firm can gain from having employee mistakes plummet to lower levels can make management recognize why a training program is a must for their business.

Work Cited:

“Reasons for Training Employees”. www.ehow.com. Retrieved from: http://www.ehow.com/info_7804974_reasons-training-employees.html

“Employee Training and Development: Reasons and Benefits”. managementhelp.org. Retrieved at: http://managementhelp.org/training/basics/reasons-for-training.htm

“Top 3 Reasons Why Business Training Programs Can Fail”. ezinearticles.com.http://ezinearticles.com/?Top-3-Reasons-Why-Business-Training-Programs-Can-Fail&id=4231542