...1.0 Introduction 1.1 Facts About Managerial Work There are four myths about the manager's job, the fact that do not bear scrutiny. Folk tales: the manager is a reflective, plan of the system. The problem of the evidence is overwhelming, but it didn't support the claim. Fact: research shows that the manager's job at a relentless pace, their activity type, the characteristic is concise and discontinuous, their strong action and don't like the reflection. Consider the evidence: Half of the activities engaged in by the chief executive of five research lasted less than nine minutes, only 10% more than an hour. 1 according to a study in the United States, they move more PCS/sets of 56 foreman averaged 583, an average of 1 per 48 seconds. 2 working rhythm for chief executives and the foreman is relentless. Chief executive, met a steady stream of phone calls and emails when arrived in the evening, in the morning until they leave. Coffee breaks and lunch are inevitably associated with the job, and often exist subordinates seem to usurp any free time. 2.0 Research on Managerial Work In order to describe the management work, I do my own research, also scanned the result of literary studies from many different sources and my own. These studies have focused on two different aspects of management. Some people worry that the characteristics of the work how long the manager's work, where and at what speed, what kind of interruption, and their work, and through what media communication. Other...
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...Organizations Behaviour, Structure, Processes The Manager’s Job in Context Introduction Organizations is defined as a system of people who are engaged in cooperative action, working together to reach an agreed-upon purpose (2002). Organizational behavior is defined as actions and attitudes of people in organizations. Studying organizational behavior is essential to managers because it helps tem to identify problems, determine how to correct them, and establish whether the changes would make a difference. Organizational structure refers to how an organization is put together. Structure reflects some of the underlying ways that people interact with one another in and across jobs or departments (2002). Every organization is organized into separate functions, which perform specific duties and activities. These processes offer identity for employees and provide them a connection within the organization. Organizational processes must be logical, streamlined paths to the achievement of goals. This report analyzes the behavior, structure and process of McDonald’s. The report focuses on the role of the manager in the organization and the interdependency that occurs between him/her and the people and groups in McDonald’s. Restaurant Manager: McDonald’s Requirements of the Job Experience in a management or supervisory capacity in a restaurant, hospitality or retail environment Two years of college or related experience Reliable Transportation Open/flexible Schedule...
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...Manager’s Job in Context Contents Introduction……………………………………………………………………………………3 The organization……………………………………………………………………………… 3 Job Description of a manager in an organization......................................................................4 Organizational Structure...........................................................................................................6 Internal and external interactions of Managers.........................................................................8 Recommendation......................................................................................................................9 Conclusion...............................................................................................................................10 References...............................................................................................................................10 Introduction Organizations can be considered as a system which consists of a numerous number of people who coordinate and work together to achieve the common goal. Organizational behavior is the set of actions performed by the individuals or the attitudes of the individuals in a particular organization. For a manager it is very essential to study and understand the organizational behavior as it will assist him to identify and correct problems, establish necessary changes etc. Management or managers plays a vital role in organizational behavior and in achieving...
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...The Manager’s Job in Context: Task Description Management is one of the most important parts of a company. This is because it involves a number of the many different roles performed by managers in the management role. In general, the main roles of management are planning, organizing, motivating, and controlling process of an organization. This means that management is a continuous process which is done all throughout the whole production process. This paper focuses on the manager’s job, which in this case is an assistant human resource manager’s job which I held in a previous company I worked in. Description of the Actual Job There a number of requirements for one to be a human resource manager or even an assistant. One of these is the managerial educational background. For many organizations, a human resource manager should have a degree in human resource management while for some require a lower academic qualification. Apart from the educational requirements, a human resource manager should have excellent communication skills (Randhawa, 2007). Managers usually deal with a number of duties and thus good interpersonal skills are important. Ability to make sound decisions is also another very important requirement. Another formal requirement of a human resource manager is the experience (Pravin, 2010). Experience is very important and differs from one company to the other. In the company I worked in as an assistant human resource manager, the main requirement of a human resource...
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...THE MANAGER’S JOB and MANAGING YOURSELF summary I chose Andrew J. DuBrins book “Essentials of management”. I will talk about managers job, what management means, what responsibilities management requires and how to manage yourself. This book tells us how much manager job is really important. Without management, little gets accomplished because managers are the force that makes things happen. They pull together resources to get important things accomplished. These words were told by Smokey Travis, plant manager. So let’s start with manager’s job. How we can describe “manager” and “management”? A manager is a person responsible for the work performance of one or more persons and who can commit organizational resources to get the job done. Management is the process of using organization resources to achieve specific objectives through the functions of planning and decision making, organizing, leading, and controlling. Although these two words seem similar, the term management also refers to a field of study, a group of people running a firm, or a career field. There are three organizational levels, which let us understand more about manager’s job: Top-Level managers, Middle managers, First-Level managers and individual contributors (such as operatives, they perform the basic work of the organization but aren’t involved in planning or managing the work, and specialists – highly skilled workers who perform specific tasks). Individual contributors also may hold higher-level positions...
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...DECISION MAKING • choices from two or more alternative courses of action • all organizational members make decisions • involves gathering what information is known, identifying the options and assessing the risk and making the best decisions with the information available in a timely matter • Decision-Making Process a comprehensive, 8-step process Developing Alternatives Developing Alternatives Allocating Weights to the Criteria Allocating Weights to the Criteria Identifying Decision Criteria Identifying Decision Criteria Problem Identification Problem Identification Evaluating Decision Effectiveness Evaluating Decision Effectiveness Implementing the alternative Implementing the alternative Selecting an alternative Selecting an alternative Analyzing alternative Analyzing alternative Step 1 - Identifying a Problem • must be such that it exerts pressure to act • manager is unlikely to characterize a situation as a problem unless s/he has resources necessary to act Step 2 - Identifying Decision Criteria Decision criteria - what’s relevant in making a decision. What factors are relevant in making a decision Step 3 - Allocating Weights to the Criteria Must weight the criteria to give them appropriate priority in the decision. Not all criteria are equally important. Step 4 - Developing Alternatives List the viable alternatives that could resolve the problem without evaluating them Step 5 - Analyzing Alternatives Each alternative is evaluated...
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...Case 1: Heart Attack Managing People and Ethics 3/25/2011 Management 301- Business Organization and Management Eboni Thrower, Jennifer Jackson, Gerald Grant III, Taneisha Pryor Dr. Makamson 1.___________________________ 2.___________________________ 3.____________________________ 4.____________________________ I. Problem Statement Was Mr. Hamid wrong for firing Shauna? Mr. Hamid placed an ad for a part-time bookkeeper at a local college and Shauna came across it. The work Mr. Hamid needed finished for his company would only require the bookkeeper to stay in work with him for about two months. She applied for the job and received the job the same day. During the interview Mr. Hamid stated that he would pay her $150 per week. Realizing that if she accepted $150 per week she would not be making as much money as she would if she worked on an hourly rate; she had to come up with a plan. Shauna negotiated with Mr. Hamid and agreed to work Monday, Wednesday and Friday for seven hours a day for 21 hours a week at $10 per hour. In this agreement Shauna would be put on a three month probationary period, which consisted of no time off, vacation, sick days or holidays off. Shauna was a hard worker and an excellent bookkeeper for Mr. Hamid. She always completed every project and obligation that was ever asked of her beforehand. Shauna constantly asked Mr. Hamid for extra work to do in the office to keep her busy. She never took any time off from work, nor did she ever...
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...occurred? | My co-worker thought that I was trying to take over as the representative of his student. | How could the misunderstanding have been avoided? | The misunderstanding could have been avoided if the co-worker would have called me back before going to his supervisor. | In this situation, I was the one who made the first mistake; that being that I didn’t put my notes into our database when my student referred her husband as a possible student. My student’s husband then called the next day and spoke with my co-worker, Michael, who took all of his information and enrolled him. I received a phone call from my student the next asking why I had told her one thing and Michael had told her husband another. With Michael being new to the job, I thought he made a simple mistake, so I called and left him a voicemail suggesting that we talk about the students to make sure that we were on the same page in what we were telling our students. I then wrote my supervisor an email telling him what I did and said. Michael, upon hearing the message, went to his supervisor because he had the impression that I was trying to take his student from him. His supervisor went to mine asking what was going on. My supervisor explained everything and the matter was resolved. As a result, both the students did not complete the enrollment process or start school. The main thing I learned from this whole ordeal was to make sure that all of my notes are complete and to make sure...
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...benefits of tuition reimbursement to student-employees. She states that these companies help a student with their school costs as well as money in pocket. As well as filling your pockets the author explains how building a solid resume while in college is also important. Ramachandran sums up her article with explaining how important your schoolwork can be. She states some helpful tips; do not expect to pay off college while still in college. The author brings everything into perspective by explaining that students that work 10 hours a week on average have a much better GPA than those students that work 25 or more hours. With dealing with the financial stress of college jobs are not always the answer. Financial aid advisors can help you get money that you won’t have to pay off until later. “After all, the primary job for those in college is to be a...
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...director. The participant group was asked to self-report on perceptions of role ambiguity, experienced levels of anger, anxiety and workplace threat appraisal. In this study, participants were asked questions as to whether they fully understood what was expected of them at work on a day-to-day basis regarding particular tasks, or a range of tasks. This data was then compared with responses to questions which probed whether they had felt anxious or angry at work. Threat appraisal was determined by whether the respondent felt it was more or less likely that their work day was going to be a negative experience for them. Dr Searle’s study found statistically significant correlations between a lack of clarity an individual has regarding their job requirements and reported feelings of anger, anxiety and their threat appraisal. These findings reinforce earlier research conducted by Robert Pearsall from the University of Maryland which demonstrated that these increases in anxiety, anger and threat appraisal can...
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...many organizations implementing the same. It provides flexibility to work part-time and work from home, which is a critical issue for many working females particularly and also among the male members where they can manage their family and work life very well. It provides a heightened sense of loyalty to the employees because they know that their boss trusts them to do their job sincerely, which in turn increases their pride and responsibility towards their work. It has been witnessed that productivity improves when the focus on work improves. It allows people to develop a better understanding of their job and eliminate office space time-wasters like "fake meetings" etc. ROWE also eliminates the illusion of productivity created by the "come early, leave late" mentality many firms require for promotion. Thus the focus is primarily towards results instead of punching the time clock or logging desk time. 2. Identify factors in the ROWE program that might make using it for retail employees more difficult than using it for managers and employees in corporate offices, technical centers, and nonretail jobs and locations. The ROWE-type program has been implemented by various organizations across a broad spectrum in different departments such as IT, back office, etc. But at places like retail stores or bank branches, where one to one customer interaction and service...
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...environment may cause can be detrimental to a person’s health. When anyone| | |is stressed, it can create a number of problems with their health. | |Identify a situation in which you experienced stress in the workplace or provide a |Fictional example: I had been scheduled to work 4 late shifts, out of 5 working days. Every other | |fictional example. |employee only had to work 1 late shift. I brought it to her attention and explained that it was not part| | |of the job requirements when I was hired on. She was visibly upset that I had brought it up and did not | | |want to discuss it at all. Instead, she changed the schedule and made it unbearably tense for the | |...
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...website. The matter of stress is serious and is an ongoing concern. As indicated by both articles that the tough economic times that lead to significant changes within the workplace, has contributed to the increased in stress factors among workers and greatly affect businesses. One major stress factor stemmed from the economic crisis is uncertainty or the fear for the lost of job. The American Psychological Association explains that bankruptcies are among the list of things that caused hundreds of thousands of workers their jobs. Additionally, while millions more have been shifted to unfamiliar tasks within their companies, this dramatic shifting has caused many to wonder how much longer they will be employed. Holmes-Rahe Life Events Scale, in the PDU Magazine Article, also pointed out that many of the most stressful events are related to the workplace and in addition to the lost of job, “firings” on the list mentioned, is the changes in financial status. Undoubtedly, being put out of a job has alarming effects on the individual. According to the American Psychological Association, “the loss of a job can be devastating, putting unemployed workers at risk for physical illness, marital strain, anxiety, depression and even suicide”. In the same light, the PDU Magazine Article has listed the same effects and more, but looked at these effects as a “heavy price” since they take a toll on the individual not only physically but psychologically. Employers and employees within various...
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...Effective Communication will help with better understanding of each other, and have a broader perspective. With effective communication bring more confidence, admiration, and a better work environment where we as people would be able to excel within the work place, having more creative thoughts, being able to problem solve more complex situations. Effective communication is good to have so that both parties will be able to convey the message in which each will understand. It will also help with everyday life setting whether it be dealing with work related relationships , or personal life. I have a experience a few times where I was to use effective communication in the workplace. One time I can recall, were there had been a discrepancy between a co-worker and I that was work related . I work for a Bank, within their retail card service department, lending for private label credit cards where I have to make decisions for financing based on a clients credit ratings, and my co-worker and I had a issue pertaining to lending of credit to the client. A few weeks had went pass where my co-worker and I had not spoken to each; although we were both on the same team, we had no form of communication towards each other, we were both stubborn when it came to issue at hand and wasn't backing down to each other opinions. It soon became a problem where it was becoming noticeable in the work place, and affecting my quality of work. Not only was the discrepancy affecting me and work-related...
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...limitations in the workplace, but older employees have more limitations than the younger workers. Many studies have been conducted on age and work performance, and there were no difference in older workers and younger workers performance. They both have positive and negative effects in the workplace, but there no research that will make the claim that one age group performance is better than the other (Warr, 1993). However, most people think that older workers are more stability, experience, productivity, and this is commonly not originate in younger workers. They believe with all the good work ethic that older employees have they should do well in the workplace. There has been a study that shows that older workers are more faithful to their job, more realistic and more responsible about their standing in a business, as contrasted to younger employees. Both younger and older employees have their advantages and disadvantages in the workforce. Both groups have some decline in the workplace, and it will be difficult to say which...
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