...Introduction General Electric (GE) is an American multinational conglomerate corporation which operate through the different segments e.g. energy, technology infrastructure, capital finance, consumer and industrial. [1]. Management of the GE Co. and CS Corporation concerned to improve employee productivity and empowerment by improving communication and cooperation among the different component of the business. For this reason, they need to develop appropriate communication strategies within the organisation. Report is prepared covering various related topics to produce communication strategies to contribute to the GE Co. business growth. This report on the GE Co. and CS Corporation is subdivided by the four Tasks (Task 1 to Task 4). Task 1 This task cover the assessment of information and knowledge needs internally and externally to improve decision making and taking process within the General Electric and Cypress Semiconductor Corporation. 1.1 Range of decisions to be taken Decision is a choice made between one or more alternatives (Robbins et al., 2004). According to George and Jones, decision making may be defined as "the process by which members of an organisation usually choose a specific course of action to respond to both problems and opportunities" [2]. Various types of decision such as structured, semi-structured and unstructured are in details below. [2] Structured decisions Structured decisions are repetitive and routine problems for which standard solution...
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...London School of Business & Management BTEC Levels 4 & 5 HND Business Centre No Unit No & Unit Title 79829 Unit 16: Managing Communications, Knowledge and Information HND Business Year 1 ( BTEC Level 4 ) Dr Knowledge Mpofu Improving Heathrow Airport - 3rd Runway Plans: Individual Assignment MCKI Assignment 24th September 2014 09th January 2015 Course Title Lecturer’s Name Assignment Title & Type Assignment Title Date Set Due Date Semester / Academic Year September 2014 Semester Unit Outcomes Covered: LO1. Understand how to assess information and knowledge needs LO2. Be able to create strategies to increase personal networking to widen involvement in the decision-making process LO3. Be able to develop communication processes LO4. Be able to improve systems relating to information and knowledge . GRADING OPPORTUNITIES AVAILABLE Outcomes/ Grade Descriptors AC1.1 AC1.2 AC1.3 AC1.4 AC2.1 AC2.2 AC2.3 AC2.4 AC3.1 AC3.2 AC3.3 AC3.4 √ √ √ √ √ √ √ √ √ √ √ √ Outcomes/ Grade Descriptors AC4.1 √ AC4.2 √ AC4.3 √ M1 √ M2 √ M3 √ D1 √ D2 √ D3 √ Assessor: Signature: ______________ Date: ___/___/___ Tutor Notes Dr Knowledge Mpofu September 2014 Semester 1 Key Points: Your assignment/report should be submitted by the deadline. The assignment must be your own work and original in all answers to the tasks. All sources used should be correctly referenced in Harvard format. You will be...
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... | | | |Assignment No. & title |1601, Managing Communications, Knowledge and Information | |This assignment covers the following assessment criteria | |Outcomes |Criteria | |LO1. Understand how to assess |1.1 discuss the range of decisions to be taken | |information and knowledge needs | | | |1.2 examine the information and knowledge needed to ensure effective taking | | |1.3 assess internal and external sources of information and understanding...
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...operation, or whether to go completely online. Then there is the competition - the retail sector is tough and it is worth bearing in mind that any business no matter how unique, is going to have to compete, not just with similar retailers but with a wide variety of different shops for the consumer spend. For this task you are required to develop a report which will guide the audience through the process of setting up a business. The first part of your report should include the following: 1.1: Discuss the range of decisions to be taken. AC 1.1. 1.2: Examine the information and knowledge needed to ensure effective decision taking AC 1.2. 1.3: List internal and external sources of information and understanding. Assess these sources and justify their suitability and reliability in relation to the business start up. AC 1.3 1.4: Recommend any improvements in the methods used in the selection and analysis of information needed for the business start ups. Justify your answer. AC 1.4 For the second part of the report you are required to develop strategies to increase your personal networking skills and your involvement in the decision making process. 1.5: Identify stakeholders for a decision-making process in relation to starting up above mentioned business. AC 2.1 1.6: Make contact with those identified and develop business relationships for your organisation. Discuss ways to make contact with these stakeholders and methods you should use to develop a business relationship with...
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...organisation. I am focusing on a bricks and mortar business. A business plan is usually drafted by start-up businesses a range of information can be found in this document. Task 1 1.1: Discuss a range of decisions to be taken * What source of finance to use to start the business * How to find suppliers * The location * What strategies to put in place to deal with the competition Finance There are different sources of finance available for starting up a new business. The organisation needs to know the range of sources of finance and how it will affect the business in the long and short term. Sources of Finance could be Internal or external. Information on sources of external finances are available in different forms e.g. if it’s a bank loan information can be found on the banks website, leaflets or from a bank personnel. Information includes rates of interest to be paid on bank loan over what period of time. Suppliers The relationship between an organisation and its supplier is very important, as suppliers ensure both the price and quality of the product you sell. The supplier’s price dictates how much you sell your product for and the amount of profit you make. Information on suppliers can be found at trade shows in the form of direct information (person to person), industry contact (word of mouth), yellow pages (written information) or websites. Location It is important to find the appropriate location to start a new business. This can be done by research...
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...options and make a sound decision which is commensurate with the goals of the organization.” Self Powering Tips (2007-2010) Managerial role decision making.[Online] www.selfempoweringtips.com/decision-making/Managerial-Role-And-Decision-Making.htm (Accessed: 19 October 2012 15:48) Autocratic - The manager solves the decision himself on the basis of information available to him or given to him. Consultative - The manager shares the problem then makes a decision which may or may not reflect the influence of others. Participative - The manager shares the problem with his followers. Together they generate and evaluate ideas and attempt to reach agreement. The three stages of decision making consist of the introduction – the information of the product you are looking at purchasing. Once you have the all the product information you can then analyse and compare with other products on the market. After analysing the product you then make the decision whether the product is what the organisation is looking for and if it will be cost effective Strategic decisions are long term decisions that are normally made at director level and impact the organisation as a whole whether it is an introduction of a new policy or change to an existing policy. These decisions can impact on functional decisions...
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...| Employability Skills | | [Date] | [Course title] | | | Employability Skills | | [Date] | [Course title] | | Table of Contents Introduction 2 Task 01: Self-Appraisal Form 3 Key Responsibilities at Work 1.1 3 Performance Objectives at Work 1.2 4 Recommendations for Own Improvement 1.3 5 Effective Motivational Techniques at Work 1.4 5 Communication Skills Needed at Work 2.2 6 Task 02: Continuous Professional Development 8 Solutions to Problem 2.1 8 Evaluating Tools and Methods for Developing Solutions 4.1 9 Strategies for Solving Problems 4.2 10 Time Management Strategies 2.3 10 Evaluating the Impact of Implementing Strategies on the Business 11 10. Evaluating the Impact of Implementing Strategies on the Business 12 Task 03: Collaborative Team Dynamics Journal 13 Team roles and my observations 3.1 13 Team Dynamics 3.2 14 Suggestions 3.3 14 Conclusion 16 Bibliography 17 Introduction Employability limits range unit the favors that each individual needs or should strive for to match the necessities of this economy. As economies amendment with time and advancement, the limits needed in business meanders conjointly change. Some individual who had the best possible employability aptitudes 10 years ago without a doubt doesn't have the employability limits for these days. To place it basically, that individual may not have the endowments that will make him employable. Today's administrators don't give off an impression...
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...Effective Communication Shelly Roberts University of Phoenix Trends with sharing knowledge within health care organizations settings have a widening array of resources that are inside and outside the company. This widening array can be co-workers, consultants, off-site employees, and/or other resources. In order for the organization to be successful sharing knowledge is critical, however the boundaryless form the organization takes it could be contacts outside and inside the organization. There are many techniques that an organization can utilize for sharing information and ideas in an effective manner. However there are some ways that can be ineffective. Another thing that needs to be taken into consideration is how technology impacts this process of the sharing of ideas or knowledge in formulating solutions to problems. The ways in which the organizations that I currently am employed at shares knowledge or involves employees in formulating solutions to problems is done in different ways. Primarily the way to share this information at my place of business is through a program called CRM through Microsoft. Basically all workflows and case management are located through this program. They are also tracked through this program. The technique that’s been the most effective for sharing information and ideas...
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...MANAGING INFORMATION A critical evaluation of the importance & impact of Information & Knowledge Management systems, with an in-depth focus on relevant organizational issues. ------------------------------------------------- Course: LSBF - Online MBA - Module: Managing Information ------------------------------------------------- Submission Date: 4th Nov 2011 Presented By: Meenakshi Srinivasan (I043470) 1. AN INTRODUCTION TO INFORMATION MANAGEMENT “Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without the talking about the other.” - Bill Gates, Co-Founder of Microsoft Corporation Today we are in the pinnacle of the technology age where swift technology innovations are transforming the global business landscape every second of the day. For businesses and corporations “To win it – they have to be in IT”. Information Technology (IT) has revolutionized every aspect of business and it evident in the way the world works - using high-speed Internet connections for e-mail and information gathering, portable computers connected to wireless networks, smart phones & hybrid handheld devices delivering instant connectivity and computing power to an increasingly mobile and global workforce. Information technology has become the largest component of capital investment for firms in the United States and many industrialized societies. In 2005, U.S. firms alone spent...
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...APPROACH FOR MANAGING INFORMATION OVERLOAD Social-Technical Perspective: A solution for Managing Information Overload tzfinest Trident University International APPLICATION OF SOCIO-TECHNICAL APPROACH IN MANAGING INFORMATION OVERLOAD Abstract This paper argues for the relevance and utility of socio-technical theory for designing solutions to the challenges we face from managing the impact of information overload. A consequence of information overload can cause serious damage to an organization performance. Socio-technical systems theory defines systems as a collection of messy, complex, problem-solving components. This approach suggests a balance between the social and technical systems which together make up an organization. The paper suggests that socio-technical approach, purport that in order for organizations to create and store their knowledge they must consider the balance between the social and technical systems which make up an organization. Effective knowledge management is a combination of the appropriate use of technology in each stage with the humanistic use of people within the organizations. A socio-technical framework for knowledge management...
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...out the research many definitions arose, strategy provides a great structure to support within which is set out what the company is considerate to do about managing people in general or in ordinary areas of human resource management. The strategic is the intention and plan to use human resources to achieve company goals, and it is part of a strategic human resource management process that leads to the development of overall specific performance by human resources management. It depends highly on the viewpoint being taken by human resource management. It can be express as traditional personnel management, as a mixture of personnel management and industrial relations, and as part of strategic, managerial role. Research has demonstrated the benefits of bringing human resource management and knowledge and experience of management. That will reinforces the support and enhance organizational effectiveness of performance. “A typical handbook usually defines human resource management as the management of the company’s employees” ( Scarpello and Ledvinka, 1988, p. 4). Armstrong (2000) defines human resource management as strategic personnel management emphasizing the acquisition, organization and motivation of human resources. This input is a group of handbook that discovers how human resource management and knowledge management have organized and provide guided by experience. Researcher firmly believe that it will "set" the stage for...
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...Managing Communication ------------------------------------------------- Title Page Page No Introduction p3 1. Task 01: Communication of information and knowledge within organizations 1.1. The key information and knowledge requirement for a range of stakeholders p4 1.2. Systems used for communicating key information and knowledge to stakeholders p6 1.3. An analysis of potential barriers to effective workplace communications p7 1. Task 02: Factors effecting workplace communication 2.4. How communication is influenced by values and cultural factors within the business organization P8 2.2. How these technologies help communication and also hinder the communication with stakeholders. P8 2.3. The communication policies and procedures and their impact. P9 3. Task 03: Promoting effective interpersonal communication within an organization 3.1. Interpersonal communication and its effectiveness. P10 3.2. Plan own personal development to improve own communication skills. P10 4. Task 04: Planning to improve organization communication 4.1. Applying theories of organisational communication. P11 4.2. Plan to improve workplace communication. P12 4.3. Identify measures to evaluate the success of the plan. P12 4. Conclusion P13 5. Reference P14 Introduction ...
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...Enterprise-Wide Knowledge Management Systems BU 204-8F The Digital Firm and Business Communications December 4, 2011 Tiffany L. Williams Your text describes the types of systems that are used for enterprise-wide knowledge management and how they provide value for businesses. Describe the systems and how they are used to develop a “learning organization”. The general purpose Enterprise-wide knowledge management systems are firm-wide efforts to collect, store, distribute, and apply digital content and knowledge. Enterprise-wide knowledge management systems deal with all three types of knowledge. They are Enterprise content management systems, Knowledge network systems, and Collaboration tools and learning management systems. Decision makers need knowledge that is also semi structured, such as e-mail, voice mail, chat room exchanges, videos, digital pictures, brochures, or bulletin board postings. Enterprise content management systems provides databases and tools for organizing and storing structured documents and tools for organizing. It also, provides storing semi-structured knowledge, such as e-mail or rich media. Explicit knowledge that exists in formal documents, as well as in formal rules that organizations derive by observing experts and their decision-making behaviors is structured knowledge ( Laudon & Laudon, 2011). The enterprise content management systems aides in learning by graphics, electronic slide presentations, and videos created in different formats...
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...1. Three distinctive approaches to knowledge management at Toyota The automobile industry is one that is very competitive, one method of increasing market share is by staying ahead of competition through exploitation of new knowledge to deliver more efficient processes or products (Chaston, 2004). Focusing on “ The Toyota Way” case study, three distinctive approaches have been discussed below; Metanational Company; . Toyota’s attitude of learning local and acting global describes the true meaning of being a metanational organization. Through this Toyota is able to understand local needs and wants and keep strong relationships with local suppliers to sustain competitive advantages. A Metanational describes firms that creates advantages on a worldwide scale instead of being limited to the “Home-Country” (Doz et al,1997).Such organizations understand the advantages of learning from different industries and keeping relationships with suppliers strong to sustain competitive advantage. The recession, the maturity of the Japanese industry and the opportunity in emergent markets has all contributed to the creation of Toyota as a metanational organization. The essence of this manifestation is its ability in accessing, melding, and leveraging distant capabilities and market knowledge Doz et al, 1997). Additionally Doz et al (1997) explain that in most companies important knowledge resides in the workplace; factory floors, within sales etc. Therefor by employing local talents to...
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...This investigation was carried out to compile relevant information on effective business management skills and the importance of applying knowledge, information and communication with an organization. This research compilation was completed also to show others the necessary decisions that must be considered with a business. Smith & Company’s is one of the world leading management consulting firms, which is located at 20a Ruthven Road, Kingston 5. We work with top executives within various organizations to help them to make healthier decisions, alter those decisions to actions and consign the sustainable success they so desire. What we do: Our mission is to assist management teams in creating the high level of economic value that together we redefine our respective industries. Our management consulting services focus on our client’s most critical matter and opportunities: Strategy, business operations and technology. Our areas of strategy consulting know-how include: • Fundamentals of growth: One in ten companies achieves sustained growth. We assist organization in defining and focusing on their centre. • Business unit strategy: Effective strategy requires making proprietary choice. The goal is to drive business to full economic potential. • Sustainability: Smith’s helps companies develop renewable energy policies, understand the full potential of recycling processes and recognize the influence of trends and regulations among other agendas. One of our most certain...
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