...Emphasize the critical role of expatriates in managing in host subsidiaries and in transferring knowledge to and from host operations. 2. Acknowledge the importance of international assignments in developing top managers with global experience and perspectives. 3. Recognize the need to design programs for the careful preparation, adaptation, and repatriation of the expatriates and any accompanying family, as well as programs for career management and retention. 1. 10-2 Copyright ©2011 Pearson Education, Inc. publishing as Prentice Hall Chapter Learning Goals 4. Become familiar with the use of global management teams to coordinate crossborder business. 5. Recognize the varying roles of women around the world in international management. 6. Understand the variations in hostcountry labor relations systems and the impact on the manager’s job and effectiveness. 10-3 Copyright ©2011 Pearson Education, Inc. publishing as Prentice Hall Opening Profile: The Expat Life ● ● ● ● ● 10-4 What is it like to take an assignment abroad? Would you like to be an “expat” (expatriate)? Is it an adventure or a hardship? Experiences of those who have done a stint abroad are mixed. Experiences vary by job type, and especially by location. Copyright ©2011 Pearson Education, Inc. publishing as Prentice Hall Essentials of IHRM 10-5 Copyright ©2011 Pearson Education, Inc. publishing as Prentice Hall Expatriate Career Management 10-6 ...
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...Why do you think John Ross' prior expatriate experience failed to prepare him for the task of managing XCO China? I think for one the lack of training and preparation on part XCO was number one factor even though John had been successful in two other countries he did not have the cultural training required and personnel sent to him were not selected accordingly and also not prepared for such venture. What does the experience of XCO with American expatriates tell you about the problems of working abroad and about the difficulties of using home-country employees to transfer valuable knowledge with a multinational firm? I think first and foremost the culture itself is a big obstacle and if you do not know the culture you can make several mistakes including the fact they you may have people that will not get along with you for the fact that find you offensive or incompetent for the job. On the other hand using home-country employees can just cause a lack of interest to complete a task and could have a great a deal of resistance. In order to transfer valuable knowledge, why was it apparently more effective to take Chinese employees to the United States, and then transfer them back home, than it was to use U.S. expatriates? For starters it was a motivation for these employees to learn new techniques they came back motivated and inspired to perform to the best of their ability proof is the change that was seen in production and how the day to day operations ran. How might...
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...................... 26 6.0 References............................................................................ 28 . ABSTRACT This study is based upon research previously that have been investigates and studied. Therefore the previous study will be main reference and it will state on literatures review, and then will be discussed in this study. The literature supporting issue suggest that women often have great success in performing their expatriates’ assignments than men and the literature not supporting issue will discuss about advantages over male side rather than women in expatriates assignments. These both literature issues will be discuss and compare on details in perspectives expatriate gender between male and female. The previous study have found, suggest that women often have great success in performing their foreign assignments, certain have stated that women and men performance expatriates equally same and also certain found that men will be much better perform expatriate task rather than female expatriates manager. 1.0 INTRODUCTION Business firms are increasingly becoming aware that the key to success in the marketplace rests with their ability to mobilize and utilize their human resource talent in formulating and implementing new global business strategies. To achieve that, many medium-sized...
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...automatic that your top performers, the ones best suited for an overseas assignment, are interested in the upheaval and uncertainty that such a transition entails. Second, an expatriate living abroad may soon weary of the unexpected cultural and even social obstacles and seek a return ticket home. Not least are the economic and cost-of-living issues – for instance, an expat compensated in the host country’s currency may feel increasingly disillusioned with an unfavorable exchange rate. There are also issues and considerations on the management side. W hile a recent study indicates that an overwhelming 95% of multinational companies surveyed are optimistic about the economy and plan to send more employees on overseas assignments, more than 58% expect to reduce the size of expat packages to help defray the overall cost. However, according to the 2007 Worldwide ERC New Hire Report, more than 90% of the companies surveyed reported having difficulty in recruiting the right people. And while exact figures are not widely available, it’s estimated that there are from 3 to 10 million expats on short and long term assignments around the globe. Relocation, from both the employer and employee perspective, automatically becomes more complex when it comes to global assignments. For employees, accepting an expatriate assignment means adapting to cultural, social, and business differences in the new host country. In many cases, it also means the relocation of family members and their adjustment...
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...Chapter 13 Managing Human Resources in an International Business Learning Outcomes Chapter Outline The Internationalization of Business How Intercountry Differences Affect HRM Improving International Assignments Through Selection Training and Maintaining International Employees International Labour Relations Safety Abroad Repatriation: Problems and Solutions After studying this chapter, you should be able to: Explain how to improve international assignments through employee selection. Answer the question, “What sort of special training do overseas candidates need?” Discuss the major considerations in formulating a compensation plan for overseas employees. Describe the main considerations in repatriating employees from abroad. Managing Human Resources in an International Business 2 The Internationalization of Business More and more Canadian-based companies are conducting their business in other countries. Huge global companies like Noranda, Labatt’s, and Molson’s have long had extensive overseas operations. Global changes such as the rapid development of demand in the Pacific Rim and other areas of the world means that business success depends on the ability to market and manage overseas. Of course, to foreign companies like Toyota, Canada is “overseas,” and thousands of foreign firms already have thriving operations in Canada. Increasingly, companies must be managed globally, which confronts managers with several challenges. First, the number of their...
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...AND CONTRIBUTION 4 THE CAPABILITIES AND QUALITIES OF INTERNATIONAL MANAGERS 5 THE CONCEPT OF EXPATRIATION 6 CHALLENGES FACED BY INTERNATONAL MANAGERS ON INTERNATIONAL ASSIGNMENT 7 CONCLUSION AND RECOMMENDATIONS, REFERENCES 1. INTRODUCTION In this time of globalization, the concept of international human resource management has come to be an important aspect for human resource manager in multinationals, in order to have a worldwide vision of managing their expatriates effectively outside their PCN/HCN. The aim of this report is to analyse the statement which says that Effective international managers were said to be those who were flexible, open-minded, adaptable, speaking in foreign languages, and making friends with those of many nationalities (Smith, 1992:46). The report also provides necessary conclusion and recommendation which international managers are to adopt to ensure that employees works more effectively. There are differences between countries yet expatriates are effective in there works because of the role of international manager to see that the expat are successful. This analysis will be done looking at the different roles and attributes of international managers, the concept of expatriation, challenges faced by international manager and the strategy used to ensure that managers are fit to their roles. One of the contributions/roles of International human resource manager is to consult the local representative’s outsides...
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...INTERNATIONAL HRM The emphasis throughout this book has been on HRM as it is practice in organizations in the United States. But many of these firms also engage in international trade. A large percentage carry on their international business with only limited facilities and representation in foreign countries. Others, particularly Fortune 500 corporations, have extensive facilities, and personnel in various countries of the world. Managing these resources effectively, and integrating their activities to achieve global advantage, is a challenge to the leadership of these companies. We are quickly moving toward a global economy. While estimates vary widely, approximately 70 to 85 percent of the U.S. economy today is affected by international competition. Recent popular books have suggested that many U.S. companies need to reassess their approach to doing business overseas, particularly in the area of managing human resources. To a large degree, the challenge of managing across borders boils down to the philosophies and systems we use for managing people. In this chapter we will observe that much of what is discussed throughout this text can be applied to foreign operations, provided one is sensitive to the requirements of a particular international setting. The first part of this chapter presents a brief introduction to international business firms. In many important respects, the way a company organizes its international operations influences the type of managerial and human...
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...MANAGING EXPATRIATE FOR AN INTERNATIONAL ASSIGNMENT Referring to the case study, there are gaps identified in the Kline & Associate international human resources management practices in terms of expatiate management. Before sending an employee to an international assignment there are certain skills an employee must acquire and it is the duty for the HRM of the firm to prepare the employee for any international assignment. However this was not done by Kline & and Associate before sending Fred Bailey to Tokyo which caused the culture shock and the challenges faced by Fred and his family in Japan. Firms use a variety of HR practices to manage their expatriates (Mendenhall et al., 1987; Brewster and Scullion, 1997). As successful expatriate assignments are indispensable to MNCs for strategy implementation, researchers and practitioners alike are interested in determining how to facilitate the success of expatriates’ assignments (Stroh and Caligiuri, 1998; Dowling and Welch, 2004; Scullion and Collings, 2006). However, MNCs differ on the extent to which these practices are used in managing expatriates (Tung, 1982; Kopp, 1994; Peterson et al., 1996; Scullion and Starkey, 2000) and how effectively they are designed (Mendenhall et al., 1987). According to Adler and Ghadar (1990), expatriate management practices, namely who the firm considers as possible expatriates, how the firm selects and trains them, what criteria the firm uses to assess their performance, and what impact the...
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...Chapter 13 Managing Human Resources in an International Business Chapter Outline The Internationalization of Business How Intercountry Differences Affect HRM Learning Outcomes After studying this chapter, you should be able to: Explain how to improve international assignments through employee selection. Answer the question, “What sort of special training do overseas candidates need?” Discuss the major considerations in formulating a compensation plan for overseas employees. Describe the main considerations in repatriating employees from abroad. Improving International Assignments Through Selection Training and Maintaining International Employees International Labour Relations Safety Abroad Repatriation: Problems and Solutions Managing Human Resources in an International Business 2 The Internationalization of Business International HRM Association www.ihrim.org More and more Canadian-based companies are conducting their business in other countries. Huge global companies like Noranda, Labatt’s, and Molson’s have long had extensive overseas operations. Global changes such as the rapid development of demand in the Pacific Rim and other areas of the world means that business success depends on the ability to market and manage overseas. Of course, to foreign companies like Toyota, Canada is “overseas,” and thousands of foreign firms already have thriving operations in Canada. Increasingly, companies must be managed...
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...equitable pay and benefits packages for a British expatriate managers and engineers, who will be setting up production facilities in Denmark and Spain. Dowling and Welch (2004) defines an expatriate as ‘an employee who is working and temporarily residing in a foreign country’. This definition is also confirmed according to Harzing (2004) and Hollinshead (2010) they describe an expatriate as “a parent country national (PCN) working in foreign subsidiaries of the MNC for a predefined period, usually of 2-5 years”. (CEO Campbell Soup, quoted in Hollinshead 2010) “Too much emphasis on executives’ technical abilities - too little on cultural skills and family situation”. Baruch (2004) explains expatriates are prone to failure and it is a very risky approach; ‘The use of expatriate employees by organizations in their foreign subsidiaries represents a substantial investment with costs of expatriate failure reaching exorbitant levels ’. When focusing on the theory Trompennaar and Hall both indicate some culture issues that an expatriate may face. There are many reasons as to why an expatriate may not be successful and may return to their home country early this called repatriation, reasons for expats living early could be due to family concerns or the managers or engineers have accepted new position in the company, cultural adjustment challenges, security concerns and also career concerns. There are also number phases that expatriates go through once they are adjusting in there new...
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...MANAGEMENT OF EXPATRIATES WITHIN EUROPEAN AND MIDDLE EASTERN AIRLINES By: September 2010 Supervisor: Dr. Yu Zheng This dissertation is submitted as part of the requirement for the award of the Master’s degree MSc in International Human Resource Management THE MANAGEMENT OF EXPATRIATES WITHIN EUROPEAN AND MIDDLE EASTERN AIRLINES Acknowledgements In the name of God, most gracious, most merciful. I would like to take this as an opportunity, to owe my deepest gratitude to all who have made this dissertation possible. Firstly, I am heartily thankful to my supervisor Dr.Yu Zheng for her unlimited advice, guidance and support throughout this journey. Secondly, a big Thank you to my lovely family, for their encouragement, and constant support. Thirdly, a great appreciation should not be forgotten, to my friends who have helped me during this challenging year. 2 THE MANAGEMENT OF EXPATRIATES WITHIN EUROPEAN AND MIDDLE EASTERN AIRLINES Executive Summary This research endeavours to investigate the management of international assignments in a European and a Middle Eastern airline. In-depth qualitative interviews are conducted to get a clearer picture of the motives behind sending out expatriates, the selection procedures and training programs of each airline. Also to find out the role HR department plays towards the preparation of expatriates and their adjustment abroad. Another aim is to tackle any obstacles expatriates face, and...
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...capabilities and adaptations in order to build strong business relations and produce profit. The key to building more culturally intelligent companies is training those who are in the front line of international business interactions. These employees are called expatriates. (Chew, 2004) Expatriate processes must be handled effectively. The process contains several aspects to help achieve a successful expatriate assignment. The expatriate candidate should be sensibly chosen and the work assignment description has to be clearly defined. Practical matters such as making a proper contract, logistic and housing issues, and tax assistance need to be arranged. An integral part of the expatriate process is preparing the expatriate and the spouse to contend with the myriad of cultural challenges they will face. They must be offered appropriate cross cultural training or CCT. CCT strives to improve cultural awareness and behavior in situations that are characterized by cultural differences. A vital principle for a company’s success is its employees’ ability to understand, appreciate and acclimatize to other cultures and to cultivate a global mindset. (Chew, 2004) Preliminary visits can be valuable in orienting an expatriate into a host country and is a necessary part of a good pre-departure program. The visit can...
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...Introduction With globalization maturing rapidly in the world today, it is not surprising that organizations are deeply affected by erratic changes in their environment. In their run to achieve organizational effectiveness, the constant need to monitor and adjust to the environment is critical. Jobs and employees are essential buffers for uncertainties in organizations to their environment. But for it to be effective, a good fit between both employee and the job is necessary so as to have a competent and dynamic workforce. Therefore, the purpose of this essay analyses on a Human Resource (HR) perspective what is competency, the importance of competencies in the current workforce and its tandem relationship to staff undertaking international assignment. Importance of Competency in workforce Mcshane, Olekalns & Travaglione (2010) mentioned that information technology and transport systems enhanced the effects of globalization by bringing connectivity and interdependence between countries around the globe to a whole new level. Therefore, in order to meet the competitiveness of the environment, recognizing core competencies needed by the organizations in its employees is essential as it promotes customer value on the external aspect and allows creation of new business through innovation on the internal aspect (Nankervis et al 2011). As such, it’s no surprise that the same job of past and present now has very different scope of duties. Cooper, Robertson & Tinline (2003) affirm...
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...According to Deresky (2014), AstraZenaca handles a whole process for expatriate management. They assist in setting up training, prior to the move along with on-site training. The expat is paired up with an international assistant manager, and provided with information specific to the assignment to include country destination guidance, home country return procedures, cultural details, social considerations, and any necessary language training. AstraZenaca also provides exposure to a previous expat who served in the destination location for better assistance. (p. 325-327) “Sometimes follow-up is scheduled in the host country. Expats stay in contact with the IA manager along with the manager in the home country. Expats are given flexibility on...
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...Training and Preparing Expatriates MGT 555 Melvinne Kitillya Executive Summary Globalization has created opportunities for employers to find the skilled professionals they desire, whether they are in their own national market or elsewhere. These professionals that are being recruited from other nations are called expatriates, and they are chosen to live in another country either temporarily or permanently. There has been an increase of expatriates starting at the end of the 20th century due to the variety employers are now capable of finding. In fact, globalization has actually doubled the number of expatriates within only a matter of a few years (worldatwork.org). Now, expatriates are recruited based on desired skill and income level. Companies tend to require training for this role in order to ease the transition of both the employee and the family members involved. This training tends to be quite extensive as this is a great undertaking for everyone involved in the move. Though some employees are chosen directly by management to go and others simply volunteer, much is at stake emotionally and mentally. I will discuss the various problems that are encountered by uprooting the lives of the employees and moving to another country, and more importantly another culture. The largest transitional issue encountered is culture shock. Other concerns include missing family and friends back home, losing out on other employment opportunities, not completing projects due to...
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