...07-079 Innovation through Global Collaboration: A New Source of Competitive Advantage Alan MacCormack* Theodore Forbath** Peter Brooks ** Patrick Kalaher** *Harvard Business School, Boston, MA **Wipro Technologies, Product Strategy and Architecture Practice, Boston, MA Copyright © 2007 by Alan MacCormack, Theodore Forbath, Peter Brooks, and Patrick Kalaher. Note: This is one of two papers reporting the results from this research. The other is “From Outsourcing to Global Collaboration: New Ways to Build Competitiveness,” HBS Working Paper 07-080. Working papers are distributed in draft form for purposes of comment and discussion. It may not be reproduced without permission of the copyright holders. Copies are available from the authors. Innovation through Global Collaboration: A New Source of Competitive Advantage Date: August 14th 2007 Alan MacCormack* Harvard Business School, Soldiers Field, Boston, MA 02163 Theodore Forbath, Peter Brooks, Patrick Kalaher Wipro Technologies 75 Federal Street, Boston, MA 02110 * Corresponding Author Abstract Many recent studies highlight the need to rethink the way we manage innovation. Traditional approaches, based on the assumption that the creation and pursuit of new ideas is best accomplished by a centralized and collocated R&D team, are rapidly becoming outdated. Instead, innovations are increasingly brought to the market by networks of firms, selected for their unique capabilities, and operating in a coordinated...
Words: 6275 - Pages: 26
...Enterprise-Wide Knowledge Management Systems BU 204-8F The Digital Firm and Business Communications December 4, 2011 Tiffany L. Williams Your text describes the types of systems that are used for enterprise-wide knowledge management and how they provide value for businesses. Describe the systems and how they are used to develop a “learning organization”. The general purpose Enterprise-wide knowledge management systems are firm-wide efforts to collect, store, distribute, and apply digital content and knowledge. Enterprise-wide knowledge management systems deal with all three types of knowledge. They are Enterprise content management systems, Knowledge network systems, and Collaboration tools and learning management systems. Decision makers need knowledge that is also semi structured, such as e-mail, voice mail, chat room exchanges, videos, digital pictures, brochures, or bulletin board postings. Enterprise content management systems provides databases and tools for organizing and storing structured documents and tools for organizing. It also, provides storing semi-structured knowledge, such as e-mail or rich media. Explicit knowledge that exists in formal documents, as well as in formal rules that organizations derive by observing experts and their decision-making behaviors is structured knowledge ( Laudon & Laudon, 2011). The enterprise content management systems aides in learning by graphics, electronic slide presentations, and videos created in different formats...
Words: 850 - Pages: 4
...differentiation, companies must develop a more responsive, flexible and resilient workforce by finding better ways to source talent, allocate resources across competing initiatives, measure performance and build vital capabilities and skills. This requires developing programs that focus on workforce performance, identifying and employing talent globally, working collaboratively to accelerate change, generating innovation and producing measurable business results — now and into the future. 3 Providing solutions based on solid research IBM’s Global Human Capital Study 2008, which reflects the insights of over 400 senior executives, explores the strategic workforce management challenges companies face and demonstrates the importance of managing employees for enterprises of all sizes and across industries. From this study, four themes emerged: • Creating an adaptable workforce • Identifying and growing future leaders • Cracking the code for new talent • Driving growth through workforce analytics The study concludes...
Words: 2555 - Pages: 11
...This article was downloaded by: [UNISA University South Africa] On: 13 February 2012, At: 22:32 Publisher: Routledge Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK Technology Analysis & Strategic Management Publication details, including instructions for authors and subscription information: http://www.tandfonline.com/loi/ctas20 Building Innovation Networks: Issues of Strategy and Expertise Lisa Harris, Anne-Marie Coles & Keith Dickson Available online: 25 Aug 2010 To cite this article: Lisa Harris, Anne-Marie Coles & Keith Dickson (2000): Building Innovation Networks: Issues of Strategy and Expertise, Technology Analysis & Strategic Management, 12:2, 229-241 To link to this article: http://dx.doi.org/10.1080/713698468 PLEASE SCROLL DOWN FOR ARTICLE Full terms and conditions of use: http://www.tandfonline.com/page/ terms-and-conditions This article may be used for research, teaching, and private study purposes. Any substantial or systematic reproduction, redistribution, reselling, loan, sub-licensing, systematic supply, or distribution in any form to anyone is expressly forbidden. The publisher does not give any warranty express or implied or make any representation that the contents will be complete or accurate or up to date. The accuracy of any instructions, formulae, and drug doses should be independently verified with primary sources. The publisher shall not be...
Words: 7969 - Pages: 32
...AFT3073 – RESEARCH METHODOLOGY |GROUP ASSIGNMENT (25%) – RESEARCH TERM PAPER TOPICS | |Current Strategic Management Issues | |This course assignment is a term paper on current strategic management issues. Possible themes/issues for your research term paper | |include (but are not limited to) the following: | |Ethics and Corporate Citizenship Themes | |Understandings of corporate citizenship | |Links between ethics and corporate citizenship | |Performance measurement | |Accountability and governance | |Stakeholder engagement, consultation, reporting and governance | |Corporations, territory and governance ...
Words: 663 - Pages: 3
...role in an organization, so it is important to know how to capitalize on database functionality. You will also learn how businesses, consumers, and the government use collaboration tools in the work environment, and how these tools have transformed the business processes of today’s organizations. Additionally, you will explore electronic commerce, and discuss the challenges this technology presents to businesses and their consumers. Databases, Network Applications, and E-Business OBJECTIVE: Describe how databases are used in the work environment. Resources: Ch. 4 and Technology Guide 2 of Introduction to Information Systems and Ch. 1 for Access in Microsoft® Office 2010 Content • Ch. 4: Data and Knowledge Management of Introduction to Information Systems o Managing Data • The Difficulties of Managing Data • The Data Life Cycle o The Database Approach • The Data Hierarchy • Designing the Database o Database Management Systems • The Relational Database Model • Databases in Action o Data Warehousing • Describing the Data Warehouse • Data Marts o Data Governance o Knowledge Management • Concepts and Definitions • Knowledge Management Systems • The Knowledge Management System Cycle • Technology Guide 2: Computer Software of Introduction to Information Systems o Significance of Software o Software Issues ...
Words: 610 - Pages: 3
...themes, and many other choices. * The five basic entities in a business with which it must deal are: suppliers, customers, employees, invoices/payments, and, of course, products and services. * BUSINESS PROCESSES * The actual steps and tasks that describe how work is organized in a business are called business processes. * A logically related set of activities that define how specific business tasks are performed. * Also refer to the unique ways in which work, information, and knowledge are coordinated in a specific organization. Manufacturing & Production | * Assembling the product * Checking for quality * Producing bills of materials | Sales & Marketing | * Identifying customers * Making customers aware of the product * Selling the product | Finance & Accounting | * Paying creditors * Creating financial statements * Managing cash accounts | Human Resources | * Hiring employees * Evaluating employees’ job performance * Enrolling employees in benefits plans | * Interorganizational includes interactions with delivery firms and customers who are outside the boundaries of the organization. * Cross-functional includes interactions between one or more departments of an...
Words: 3642 - Pages: 15
...Lille Nord de France, Lille F-59000, France a Universite Artois, LGI2A, Bethune F-62400, France Abstract This paper analyzes supply chain crisis, the main blockage to effective supply chain collaboration. The research question of this article refers to how the two collaboration concepts (vertical and horizontal) in supply chain can be influenced in practice by potential risk factors. This research proposes five alternatives for a good collaboration: Information sharing collaboration, Decision synchronization collaboration, Incentive alignment collaboration, Resource and skill sharing collaboration, Knowledge Management collaboration. After a thorough research and detailed discussions, the authors identified 16 risk factors most present in literature. The research methodology was combined with the application of the analytic hierarchy process (AHP). © 2014 The Authors. Published by Elsevier Ltd. Open access under CC BY-NC-ND license. © 2014 The Authors. Published by Elsevier Ltd. Selection and peer-review under responsibility ofof SIM 2013/12thInternational Symposium inin Management. Selection and peer-review under responsibility SIM 2013 / 12th International Symposium Management. Keywords: collaborative supply chain; risk factors; vertical and horizontal collaboration; analytic hierarchy process 1. Introduction Growth in world trade and corresponding movements has led companies to capitalize on global sourcing opportunities in supply chain and going...
Words: 5093 - Pages: 21
...Making the Shift to the Next-Generation Enterprise (a multi-part series) Future of Work Enabler: Virtual Collaboration Cloud-powered social and mobile tools can help break down traditional hierarchies and enable employees across disciplines to easily locate and share business-critical insights with experts inside and outside the organization’s four walls. This report is an installment in our multi-part series that explores the shifts necessary for future-proofing your company. | FUTURE OF WORK ation Executive Summary In today’s knowledge economy, virtual teams are the norm. With expertise distributed around the world, teams “swarm” to complete a task and depart when finished. Knowledge work is not performed in linear, production-line fashion; it involves idea-sharing, iterative discussions and real-time modifications. In traditional business, change was first agreed upon, then planned and executed. But in today’s world, change happens organically, thanks to the interconnectedness afforded by social networks and the Web, otherwise known as “wirearchy.”1 Roles and responsibilities — once carved into the org chart — are fluid and ever-changing. The most valuable contributor to a project may turn out to be someone you don’t even know. Leaders aren’t appointed or anointed by management; they’re recognized by the community based on the perceived strength of their contributions. Leadership is dynamic and changes during the lifetime of a project; the way forward is often...
Words: 3592 - Pages: 15
...ABDALLAH 81 Zidan street MAtbaa – DAr elsalam To develop my experience, background and interpersonal skills, and more specifically, to enhance my knowledge and experience in the different areas which related to my career. Experience November 2005 - till date Bank of Alexandria-Intesa Sanpaolo Group Feb 2008 till date Product Development & Marketing Associete ( Assets product manager ) – Retail Banking 1. Enhance existing financial products to keep its sales at acceptable levels 2. Use innovative techneques in designing products to enhance bank image 3. Identify revenue opportunities to add to bank 4. Study market segments and explore the possibilities of introducing new scheme to special segments to increase market penetration 5. Monitor performance of the products/ services by tracking performance closely 6. Work with communications to develop media plan 7. Develop products to achieve the desired sales levels Achievements 8. Managing the second largest Retail Assets Portfolio in Egypt with total receivables of € 1 Billion 9. Revamping products credit policies as well as introducing new product programs catering for A-C segments and self employed categories 10. Market Segmentation and Identification of untapped opportunities maximizing market share 11. Building up in collaboration with credit and operations functions Strong business backbone and up - scaled processing capacity for business centralization. Business Flow Management...
Words: 536 - Pages: 3
...Malaysian Journal of Library & Information Science, Vol. 10, no.2, Dec 2005: 37-50 KNOWLEDGE MANAGEMENT: WHY DO WE NEED IT FOR CORPORATES Bhojaraju G. Librarian-Knowledge Management ICICI OneSource, Bangalore - 560011. India. e-mail: bhojaraju.g@icicionesource.com ABSTRACT This article gives a brief introduction about Knowledge Management (KM), its need, definition, components, KM assets, challenges and processes of KM initiative at any organisation. It also provides a narration on how the KM initiative has been adopted at ICICI OneSource, to support the achievement of its Business Process Outsourcing objectives. Both knowledge sharing as well as reuse need to be encouraged and recognized at the individual employee level as well as the company level. This is best done by measuring and rewarding knowledgeperformance. Sustained strategic commitment and a corporate culture that is conducive to knowledge-performance are vital for success in Knowledge Management. The paper concludes with suggestions for the implication for policy and future practices. Keywords: Knowledge management; KM Cyberary; Ontologies; Industrial Credit and Investment Corporation of India Ltd (ICICI) INTRODUCTION Knowledge Management (KM) is the process of gathering, managing and sharing employees' knowledge capital throughout the organisation. Knowledge sharing throughout the organisation enhances existing organisational business processes, introduces more efficient and effective business processes...
Words: 4046 - Pages: 17
...Knowledge Management using Enterprise Content Management System Knowledge Management is increasingly becoming an important area for every enterprise. Today the knowledge is in the form of content generated and used within an organization. Organizations face challenges in collating, tagging, identifying, storing, retrieval, reuse, archival and disposal of this content. Enterprise Content Management (ECM) aims at managing all of the unstructured information or content in an enterprise. ECM manages content or information that exist in an enterprise in different digital formats viz., text documents, spreadsheets, still images, audio and video files, and many other file types and formats. About the Author Anand Rao Anand is the Global KM Practice Head in TCS. He has worked in IT industry for last 25+ years on various technologies and has 18+ years of experience in ECM technologies. Enterprise Content Management System 1 TATA CONSULTANCY SERVICES Table of Contents 1. Introduction 2. Enterprise Content Management Components 3. Document Management Systems 4. Workflow 5. Forms Management 6. Web Content Management 7. Digital Asset Management 8. Enterprise Reports Management 9. Records Management 10. Collaboration 11. Search 12. Knowledge Maturity-5ikm3 13. Need For A Maturity Model 3 4 4 5 5 6 6 6 7 7 7 8 8 Enterprise Content Management System 2 TATA CONSULTANCY SERVICES Introduction Enterprises generate content as part of their day-to-day operations. This content is about their...
Words: 4213 - Pages: 17
...CHAPTER 1 Managing in the Digital World CHAPTER OBJECTIVES After reading this chapter, you will be able to do the following: 1. 2. 3. 4. 5. Describe the characteristics of the digital world and the advent of the information age. Define globalization, describe how it evolved over time, and describe the key drivers of globalization. Explain what an information system is, contrasting its data, technology, people, and organizational components. Describe the dual nature of information systems in the success and failure of modern organizations. Describe how computer ethics impact the use of information systems and discuss the ethical concerns associated with information privacy and intellectual property. CHAPTER OVERVIEW This chapter helps the student understand the role of information systems as organizations move into the digital world, and how they have helped fuel globalization. The student will learn what information systems are, how they have evolved to become a vital part of modern organizations, and why this understanding is necessary to become an effective manager in the digital world. The student will also learn how globalization evolved, and what opportunities globalization presents for organizations. The importance of ethics as it relates to IS is discussed especially as it relates to information privacy, accuracy, property, and accessibility. A number of cases and illustrations are used, for example, Apple products and how they have evolved over time (such as...
Words: 3147 - Pages: 13
...MIS 12th Edition Video Matrix ONLINE EDITION Student Instructions: 1. Go to www.azimuth-interactive.com/MIS12. 2. Enter your school .edu email address. You must have a .edu mail account. 3. Press Submit. 4. Check your email for an activation link. 5. Click on the activation link. 6. Click on the video you want to view. Chapter Videos |Part One: Organizations, | | |Management and the Networked | | |Enterprise | | |Chapter 1: Information Systems in|(1) UPS Global Operations with the DIAD IV | |Global Business Today | | | |How IT drives the UPS operation worldwide. Using smart people and smart technology, UPS delivers over 14 million | | |packages daily to 200 countries and territories, requiring the talents of 70,000 drivers who are wirelessly connected| | |to UPS main databases located...
Words: 3467 - Pages: 14
...functions of customer relationship management (CRM) systems 3) A person's online behavior is an important source of business intelligence. Answer: TRUE Page Ref: 9 AACSB: Use of information technology Chapter LO: 1 Difficulty: Easy Course LO: Explain how information systems can be used to assist in decision making 4) The information systems that support virtual teamwork and collaboration are, in some respects, still in their infancy compared to the more mature operational systems. Answer: TRUE Page Ref: 9 AACSB: Use of information technology Chapter LO: 1 Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork 5) The development and application of innovative information systems improve the operations of an organization; however, they do not lead to any competitive advantage. Answer: FALSE Page Ref: 10 AACSB: Use of information technology Chapter LO: 1 Difficulty: Easy Course LO: Explain how IS can enhance systems of collaboration and teamwork 6) Binary code for SOS is an example of useful, actionable knowledge. Answer: FALSE Page Ref: 11 AACSB: Use of information...
Words: 8842 - Pages: 36