...identified that they to exhibited strengths and weaknesses on the part of the management. I noticed verbal communication skills were evident during the meeting. All the management staffs were actively involved in listening to the employees’ issues that were being raised and participated in making negotiations that would make the employees to feel valued. For example, the Chief of staff emphasized the need to be appreciating the hard working employees. I also realized that the managing department had strong work ethics. During the meeting, the issue of working extra hour always to ensure the needs of the customers were met was stressed. In order to achieve the National Patient’s Safety goals, the managing department recommended the employees to develop own standards of excellence, working without supervision so as to maintain high quality work. I also noticed that the managing staffs had good organizational and planning skills which were evident in time management. In addition, the managing department was focused on achieving the objectives and goals, and how to help the employees to use the available resources effectively so as to complete the tasks. Besides identifying strengths during the...
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...better posistion to respond proactively to situations. Therefore, analysing managerial and professional development in regard to self-awareness creates a positive effect to both personal and professional enhancements. This report posits the importance of managerial self-awareness to the effectiveness of personal and professional development. It aims to develop understanding of self awareness for career development gauged from feedback tools, specifically the Personal Assessment of Management Skills (PAMS) instrument. To identify strengths and skill areas for development and to identify long term career goals. Firstly, the report reviews the PAMS instrument against popular feedback systems like 360 degree feedback and then delves into the analysis of the results from the completed PAMS questionnaires so that to identify the discrepancies in the data that...
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...Campbell and Bailyn’s Boston Office: Managing the Reorganization Case Study Analysis Principles of Management- July 2012 • Fixed Income Division: International Investment Bank’s Securities Brokerage division facing rapid change • New Products flooding the markets, structural cyclical industry change challenges the limits of firm’s expertise and its traditional form of organization. • Kevin Winston, RSM Manages Boston Office and maintain high level of sales. • Created Key Account Team (KAT) to increase sales of specialized, higher margin products. • Challenges the core values of the organization- such as salesperson’s control of his/her customer base and the appropriateness of product specialization. • RSM struggles in top down management edict which consists of a new performance management system. Objectives • To provide a context to study how changes in the competitive environment of an organization-industry, customers, other firms- can necessitate changes in the design of an organization. • To provide an exercise in which readers can learn to think through and balance the consequences – advantages and disadvantages – of introducing organizational change into a well –established group. • To provide an illustration and grounds for discussion about how changes in one work group require the participation of – and have consequences for – other segments within the hierarchical structure. Objectives • To provide a framework – the one presented through the...
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...MANAGEMENT LEVEL 5 AWARD /CERTIFICATE/DIPLOMA AC 1.1 EXPLAIN THE IMPORTANCE OF INNOVATION FOR OWN ORGANISATION Innovation is central to the future of the organisation (Trust) effectiveness to operate in the external/internal environment. The organisations culture needs to set the conditions and processes for Innovation and creativity to take place. Innovation can help set the strategic direction and enhances the ability to respond to key factors identified in a PESTEL analysis or organisational SWOT (appendix a). Evaluating key factors identified in the PESTEL analysis highlights why innovation is important to the organisation: Benefit | Factor | SIMILTANEOUSLY IMPROVE QUALITY AND PRODUCTIVITY | Better use of technology aligned to business strategyEnsure assets are fully usedDevelop IT for patient self-service systemsMaintain focus on high standards of practice, documentation and communication with patientsImprove health education use of social mediaProvide employees with stimulating work that creates a sense of personal growth | ECONOMIC GROWTH BECOMING MORE COMPETIVE | Improve business processesIncrease investment in sciences and technologyCreating confidence for external investmentCreate business partnerships | TRANSFORMS PATIENT OUTCOMES | Improved decision makingNew medicines, medical technologiesFocus on treatments in the homeGood informatics | An important consideration when new innovations are being assessed is at what speed in which to implement them...
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...in inventory management. Answer: FALSE Diff: 2 Topic: The importance of inventory Objective: no LO 4) One function of inventory is to take advantage of quantity discounts. Answer: TRUE Diff: 1 Topic: Functions of inventory Objective: no LO 5) Work-in-process inventory is devoted to maintenance, repair, and operations. Answer: FALSE Diff: 1 Topic: Functions of inventory Objective: no LO 6) ABC analysis classifies inventoried items into three groups, usually based on annual units or quantities used. Answer: FALSE Diff: 1 Topic: Managing inventory Objective: LO12-1 7) In ABC analysis, "A" Items are the most tightly controlled. Answer: TRUE Diff: 2 Topic: Managing inventory Objective: LO12-1 1 Copyright © 2011 Pearson Education, Inc 8) ABC analysis is based on the presumption that carefully controlling all items is necessary to produce important inventory savings. Answer: FALSE Diff: 1 Topic: Managing inventory Objective: LO12-1 9) Cycle counting is an inventory control technique exclusively used for cyclical items. Answer: FALSE Diff: 2 Topic: Managing inventory Objective: LO12-2 10) One advantage of cycle counting is that it maintains accurate inventory records. Answer: TRUE Diff: 2 Topic: Managing inventory...
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...Michigan State University University of Wisconsin-Madison ) Cornell University McGraw-Hill Irwin ENT; Preface vi 1 Human Resource Management: Gaining a Competitive Advantage 2 Enter the World of Business: Starbucks: HR Practices Help Focus on the Brew, Weather the Recession, and Prepare for Growth 3 Introduction 4 What Responsibilities and Roles Do HR Departments Perform? 5 Strategic Role of the HRM Function 7 Demonstrating the Strategic Value of HR: HR Analytics and Evidence-Based HR 10 The HRM Profession: Positions, Education, and Competencies 11 Competitive Challenges Influencing Human Resource Management 14 Key Terms 61 Discussion Questions 61 Self-Assessment Exercise 62 Exercising Strategy 62 Managing People Skill Shortages Make It Difficult to Fill Positions and Customer Orders 63 Twitter Focus 64 Notes 64 Parti The Human Resource Environment 69 2 Strategic Human Resource Management 70 The Sustainability Challenge 14 Enter the World of Business: HP's New Strategy 71 Evidence-Based HR 24 Introduction 72 Competing through Sustainability Volunteerism and Going Green Are Reaping Dividends for Employees, Communities, and the Environment 30 What Is a Business Model? 72 GM's Attempt to Survive 73 What Is Strategic Management? 74 Components of the Strategic Management Process 75 Linkage between HRM and the Strategic Management Process 75 The Global Challenge 44 Competing through Globalization Apple...
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...sociology. Role | Organization | Work-Responsibilities | Interest | Power | Sponsor | External | Capitalize Money on project | High | High | Project Manager | Project Team | Project Manager Managing the project | High | High | Director | Internal Top Management | Managing entire project | High | High | Programmer | Project Team | Programming | High | Low | Senior Developer | Project Team | System Development Plan | High | Low | QAE | Project Team | System Quality Assurance Plan | High | High | Maintenance Technician | Internal Project Team | Maintaining Systems | High | Low | Business Analyst | Project Team | Analysis the Organizationand requirement Gathering | High | High | Finance Director | Internal Organization | Produce Accounts, Analysis Report (Budget) | High | Low | Auditors | Internal | Produce Accounts, Analysis Report (Budget)Approvals | Low | Low | Business Licenser | Internal/External | Check the business procedure legally | High | High | What concerns might stakeholders have related to the new electronic system? Stakeholder Mapping According to the Mendelow’s Matrix In this Rose plumbing company, they are troubling with the manual employee information recording process in reporting each employees worked, vacation and sick time etc. as this system arising errors , they have decided to bring an electronic system i.e. Employee Time Management system to avoid the company recording errors anymore. Therefore managing the organization’s workforce...
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...Activity-based management in a small company 1. What are the major benefits of activity-based management? ABM provides utilizes value analysis, cost drivers and performance measures in order to improve the decision making processes of the organization. Major benefits include – a) ABM provides a formal management system in understanding the contribution to achieve strategic objectives of the organization. b) It helps managers in emulating best practices and establishing process controls ensuring consistently good performance. c) It supports continuous improvement by providing managers with new insights into value adding and non-value adding activities and business processes 2. Why managing operations and activities is not a custodial task? Managing operations and activities is a continuous improvement process rather than being a custodial task. A structured approach to continual improvement is shown in the figure below: 3. How activity-based costing works with activity-based management? ABC is not a method of costing, but a technique which measures the cost and performance of activities, resources and the objects which consume them in order to generate more accurate and meaningful information for decision-making. It helps in gaining a thorough understanding of the business processes and cost behaviour. ABM, on the other hand, utilizes this information to manage activities and make informed decisions about lines of business, product mix, processes and product...
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...Job analysis: Manager A business manager is a person who drives the work of others in order to run a major business efficiently and make a large profit. He or she should have working knowledge of the following areas, and may be a specialist in one or more: sales, marketing, and public relations, research, operations analysis, data processing, mathematics, statistics, and economics, production, finance, accounting, auditing, tax, budgeting, purchasing, and personnel. Other technical areas in which a business manager may have expertise are law, science, and computer programming. Job specifications These are the most important qualifications of the individual selected as manager. • Strong effective communicator. • Highly developed, demonstrated teamwork skills. • Ability to coordinate the efforts of a large team of diverse creative employees. • Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution. Commitment to continuous learning. • Expert in Internet and social media strategy with a demonstrated track record. • Demonstrated effectiveness in holding conversations with customers, customer evangelism, and customer-focused product development and outreach. • Demonstrated ability to see the big picture and provide useful advice and input across the company. • Ability to lead in an environment of constant change. • Experience working in a flexible, employee empowering work environment...
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...RESOURCE MANAGEMENT AND WHY IS IT IMPORTANT? What Is Human Resource Management? 4 Why Is Human Resource Management Important to All Managers? 5 Line and Staff Aspects of Human Resource Management 6 Line Managers' Human Resource Duties 6 Human Resource Manager's Duties 7 New Approaches to Organizing HR 9 Cooperative Line and Staff HR Management: An Example 9 Moving from Line Manager to HR Manager 10 THE TRENDS SHAPING HUMAN RESOURCE MANAGEMENT 10 Globalization and Competition Trends 11 Indebtedness ("Leverage") and Deregulation 12 Technological Trends 12 Trends in the Nature of Work 13 Workforce and Demographic Trends 14 Economic Challenges and Trends 15 IMPORTANT TRENDS IN HUMAN RESOURCE MANAGEMENT 16 The New Human Resource Managers 16 Strategic Human Resource Management 18 High-Performance Work Systems 19 Evidence-Based Human Resource Management 19 19 • EVIDENCE-BASED HR: Why Should You Be Evidence-Based? Managing Ethics 20 HR Certification 20 THE PLAN OF THIS BOOK 21 The Basic Themes and Features 21 CHAPTER CONTENTS OVERVIEW 22 Part 1: Introduction 22 Part 2: Recruitment and Placement 22 Part 3: Training and Development 22 Part 4: Compensation 23 Part 5: Employee Relations 23 The Topics Are Interrelated 23 4 VII viii CONTENTS CHAPTER SECTION SUMMARIES 24 DISCUSSION QUESTIONS 24 INDIVIDUAL AND GROUP ACTIVITIES 25 EXPERIENTIAL EXERCISE: HELPING "THE DONALD" 25...
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...Managing Organizations and Leading People Pacing Guide for C200 Western Governors University Pacing Guide The following chart outlines all of the activities – learning resource reading, online material and quizzes, MindTap activities etc. – required for this course of study. It is highly recommended you complete all of the activities listed here to become competent in the objectives and to successfully complete the performance assessment task and objective assessment for this course of study. You may use this outline as a quick checklist as you work through the course and complete each activity. If you engage in all of the learning activities to develop your competence, this course of study may take up to six weeks to complete. Depending on your educational background, work experience, and the time that you are able to dedicate to your studies, you may be able to accelerate your progress. If you wish to do so, please consult with your course mentor. Week 1 Activity Read the following chapter in Management Learning Resource or Site Chapter 1 (“Innovative Management for a Changing World”) Complete the chapter review discussion questions and activities Watch the OTJ Video (“Camp BowWow”) Camp BowWow Complete the OTJ Video Assessment Camp BowWow Assessment Complete Interactive Quiz 1 Interactive Quiz 1 Complete the Aplia Assignment-Innovative Management for a Changing World Aplia Assignment Read supplemental articles ...
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...Address: _____________________________________________________________ _____________________________________________________________ Email: _____________________________________________________________ Employer: _____________________________________________________________ Declaration I declare that no part of this assessment has been copied from another person’s work with the exception of where I have listed or referenced documents or work and that no part of this assessment has been written for me by another person. Signed: ____________________________________________________________ Date: ____________________________________________________________ If activities have been completed as part of a small group or in pairs, details of the learners involved should be provided below; This activity workbook has been completed by the following persons and we acknowledge that it was a fair team effort where everyone contributed equally to the work completed. We declare that no part of this assessment has been copied from another person’s work with the exception of where we have listed or referenced documents or work and that no part of this assessment has been written for us by another person. Learner 1: ____________________________________________________________ Signed: ____________________________________________________________ Learner 2: ____________________________________________________________ Signed: ____________________________________________________________ ...
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.............. 3 1.2 Vision Statement..................................................................................................................... 3 1.3 Key Milestones and KPIs ......................................................................................................... 4 2 Project Organisation ....................................................................................................................... 5 3 Project Roles and Responsibilities .................................................................................................. 5 3.1 3.2 Work Breakdown Structure .................................................................................................... 6 3.3 Organisation Break down Structure........................................................................................ 6 3.4 4 Work Details............................................................................................................................ 5 Responsibility Assignment Matrix........................................................................................... 7 Project Budget................................................................................................................................. 8 4.1 5 Cost Breakdown...
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...The . The world of the manager is complicated and confusing. Making sense of it requires not a knack for simplification but the ability to synthesize insights from different mind-sets into a comprehensible whole. Five Minds of a byjonathan Gosling and onathan Gosling and Henry Mintzberg Manage ^ ^ -^ T HE CHIEF EXECUTIVE of a major Canadian com- pany complained recently that he can't get his engineers to think like managers. It's a common complaint, but behind it lies an uncommonly important question: What does it mean to think like a manager? Sadly, little attention has been paid to that question in recent years. Most of us have become so enamored of "leadership" that "management" has been pushed into the background. Nobody aspires to being a good manager anymore; everybody wants to be a great leader. But the separation of management from leadership is dangerous. Just as management without leadership encourages an uninspired style, which deadens activities, leadership without management encourages a disconnected style, which promotes hubris. And we all know the destructive HARVARD BUSINESS REVIEW 54 power of hubris in organizations. So let's get back to plain old management. The problem, of course, is that plain old management is complicated and confusing. Be global, managers are told, and be local. Collaborate, and compete. Change, perpetually, and maintain order. Make the numbers while nurturing your people. How is anyone supposed to reconcile all...
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...Management of Diabetes in Adults Age 65 and Older: An Evolving Concept Analysis Yaounde Ross University of Texas at Arlington College of Nursing In partial fulfillment of the requirements of N5327 Analysis of Theories in Nursing Ronda Mintz-Binder, RN, MN, DNP June 4, 2012 Management of Diabetes in Adults Age 65 and Older: An Evolving Concept Analysis Managing chronic illnesses like diabetes is becoming progressively essential in high-risk groups. The concept of managing diabetes in persons 65 and older, carry much responsibility by those who provide care and those receiving care. With marvel surrounding the first set of baby boomers who turned age 65 in January of 2011; it became evident that this country would embark upon its greatest challenge yet in managing the care of older adults. With this in mind, the management of chronic illnesses like diabetes and its associated complications is expected to become even more complex and difficult, with the realization that much is to be considered in preparation to care for this age group. In this analysis using the term management, as it relates to the older adult, implies direct guidance to treatment that is both accessible and practical. Review of Literature To better understand management of diabetes as a concept in adults age 65 and older, a review of disciplines is necessary to offer clarity in obtaining a greater sense of knowledge of the burden this disease places on the patient. In examining this concept...
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