...The international manager The world of management is undoubtedly complicated and confusing, but in the same time, it represents one of humankind’s most important inventions. Dating back since the 1900’s, management has helped in the creation of successful and well-known companies. One of the figures who contributed to the foundation of management was Henry Ford. Ford said some interesting and insightful words, which even now, underline the fact that a company means more than profit: “A business that makes nothing but money is a poor business.” We agree in every aspect with the profound meaning of the quote, but we, as students, have to ask ourselves what do we have to know in order to become proficient managers? First of all, what we need to keep in mind is that a good manager pursues daring goals, that will encourage creativity, ambition and innovation.(„Great accomplishments start with great aspirations.”-Moon shots for management). In order to become a successful manager one needs to ask himself: „Isn’t this worth trying?” rather than „Has anybody done this?” Drive and determination along with a drop of courage are required in the managerial role. Not since long ago, a question of „management’s age” put some problems among scholars and CEOs. They felt that the main issue concerning management, was that its fundaments were created decades ago, and because of the many improvements and innovations that occured, the principles needed some changes. The group tried to understand...
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...Europe and the United States. With 12 questions Ghostine takes the reader on his journey of becoming a manager. ! The first two questions1 discuss Gilbert Ghostine´s role as a manager. Growing up in Lebanon in tough circumstances and dealing with adversity helped him to learn and improve his leadership and decision making. He also says, that he is still learning today, because the leadership journey is an evolution. That is exactly what we discussed in class. Managers learn to manage through job assignments, formal training and education and relationships, which of course includes the environment one is growing up and living in.2 Furthermore, Ghostine describes his view of leadership as a simple strategy that can be articulated, or communicated clearly to people, so that they can be engaged emotionally with the journey and feel valued. In class we said that a good leader acts as a role model and inspires people3; good communication and engagement are important aspects of good leadership. Sonia Kalesnikov-Jessop asks Ghostine in her fourth questions about his experience in managing a work force across cultures and he answers that value creation is the base everywhere. People have the same level of commitment and passion for the company and drive. Nevertheless, he says, there are some cultural differences. As a 1 2 3 “Do you remember the first time you became a manager?“ & “What did you learn form those early days?“...
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...managing change. Identify five types of change. Exhibit a change readiness mind-set. Describe the six change management competencies. Create a performance improvement plan. Change in business, as in life, is inevitable, and the amount, pace, and complexity of change are accelerating at an ever-increasing rate. Thus, whether it is called reengineering, culture change, global execution, or mergers and acquisitions, there is more organizational change to contend with than ever before. Change also impacts our personal lives. We change jobs; our children leave home; and sometimes we move across the country. Thus, the period in which we are living is one in which change is the norm. What does this mean for you? Today, the responsibility for managing change is part of your job description. In fact, everyone in a leadership role must take on the challenge of helping his or her organization change in a way that ensures its future viability and competitiveness. More than anything else, managers who successfully play the role of change agent realize they can no longer approach change in the oldfashioned way, assuming that someone else will take responsibility for managing change. Kevin is an example of how today’s managers need to think about their change leadership role. He is a supervisor in a small manufacturing plant. His comments illustrate why leaders at all levels need to be good change managers: “As change unfolds, you find there is less time to react, and knee-jerk...
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...lack of recognition causes them to be less motivated • Young people seeks excitement and fun and so they leave the boring job • Managers don’t even recognize the employee’s effort • Managers don’t even seek to know what the employee’s needs are. III- A. • Create more challenges at work • Fixed working schedule • Set a quota • Give employees some good incentives like choosing employee of the month B. • Employees will tend to work harder • Employees won’t even think about quitting the job • More young people will consider working full-time • Working atmosphere will be more fun and exciting C. 1. Both will improve employees’ motivation because they will have a goal set in their minds. That goal will motivate them to work harder and when they reach that goal, they’ll feel a sense of satisfaction. JAGPREET MANN (100277869) I- 1. Employees are not motivated 2. Employees who are working full time are seniors and so making the job and the working atmosphere really boring 3. Employees find no fun and good benefits from doing the job 4. Lack of recognition 5. Lack of benefits 6. Lack of fun and excitement II- 1. The employees’ lack of recognition causes them to be less motivated 2. Young people seeks excitement and fun and so they leave the boring job 3. Managers don’t even recognize the employee’s effort 4. Managers don’t even seek to know what the employee’s needs are. III- A. 1. Create more challenges at work 2. Fixed working schedule...
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...entrance & exit survey-Provide information regarding Lesson Plan, Assessment and Quizzes-Tutorial Activity: * Discuss about 4 process of management that have been practised as a student in their daily life or during an event that they involved. * Share the process by a short and simple presentation. * Answer past year exams question on Ch1 (Quiz 10 minutes)-Students need to draw mind map for Chp 1 on white board and do short review -Blended Learning: Share how a company involved in POLC for an event for the organization | 7/12/14-13/12/14 | Week 2 | Chapter 2 (Planning)-Students need to draw mind map for Chp 2 on white board and do short review -Tutorial Activity: * Answer past year exams question on Ch2(Quiz 10 minutes) * If planning is important, why do some managers choose not do it? Submit a short presentation about planning barriers and the benefit of the planning.-Blended Learning:Students are request to share their planning that they have prepare to study in UiTM | 14/12/14-20/12/14 | Week 3 | Chapter 3 (The Nature Of Decision Making)-Students need to draw mind map for Chp 3on white board and do short review -Tutorial Activity: * Answer past year exams question on Ch3 (Quiz 10 minutes) * Form a group of 4 persons. Students need to discuss their expereince in making decisons . * Eg: To choose study at UiTM or other colleges, choose to purchase mobile phone or computers. * Analyze whether the decison made is according to desicion...
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...recipients. Medicaid recipients are affected in two ways, benefits are reduced and the services they receive at the clinic are reduced as well. The administration at Piedmont County Clinic are being forced to reduce or eliminate services that are provided to Medicaid recipients. In order for Piedmont County Clinic to continue to provide quality health care the administration has to address the budget cuts by either reducing or eliminating services that will unfortunately affect many Medicaid recipients. The Piedmont County Clinic has appointed a team of managers to plan and make decision in regards to addressing the recent budget cuts. To be able to decide what is best for the clinic and the clients, the team of managers will use the informed decision tool box. The team would have to know pertinent information which would be needed in order to make a sound decisions in regards to services that are provided. The team of managers would need specific questions answered in...
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...Motivation Definition: 1. Motivation is defined as the process that initiates, guides and maintains goal-oriented behaviors. Motivation is a term that refers to a process that elicits, controls, and sustains certain behaviors. Motivational Techniques: 1. Negative motivational forces: Some managers believe that they can achieve results from their teams by shouting and swearing at them or by threatening them with disciplinary action. 2. Positive motivational forces: • Offering rewards and incentives – bear in mind that rewards must be deserved and recognition should be given only to those who have earned it. • Encouraging healthy competition – this can be advantageous but can also be detrimental when pitting staff against each other. 3. Positive Imagery: Posting motivational themes and messages, in the form of slogans or quotes, can help to positively empower a team. 4. Team-building activities: Improving team relationships can result in increased productivity and morale, and can lead to a much happier and healthier working environment. 5. Training: People can be skilled to become more motivated by showing them how to deconstruct tasks and challenges. Demonstrating to them how to cope in the workplace can lead directly to improved motivation. 6. Enhanced communication: Communication does not only mean talking to your team but also listening to them. It is important to ensure their understanding...
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...RECOMMENDATIONS REGARDING TANGLEWOOD STAFFING In regards to talent, my recommendation would be for Tanglewood to develop the majority of its core workforce rather than acquire. The importance for employees to share in the long term organizational value and culture gives way to the need for internal development of the core workforce. Due to the organizational structure of each store having an assistant manager that is responsible for Human Resource, and also because of the organization having the best perspec tive when it comes to the KSAOs that it requires in its workforce that it needs, the best approach for a hiring strategy is to execute hiring procedures internally versus outsourcing where the integrity in terms of decision making in regards to hiring is kept pure when it comes to staffing each of its stores. Tanglewood has an hierarchy organizational structure, therefore it is recommended that in order to fill its entry level positions, most of those fills need to be hired externally. Once an employee becomes a member of the team and has gained time within the organization, the process to fill higher level positions should be conducted internally in regards to hiring. Acceptions can be made from a percentage base(i.e. 10%) of higher level positions may be open to external hiring consideration depending on criteria set in regards to years of experience in a similar field. Tanglewood is concerned that companies like Target and Kohl’s are going...
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...Essay Questions 1. Explain the four frames of organizations. How can they help project managers understand the organizational context for their projects? Answer: The four frames of organizations are summarized below: Structural: deal with how the organization is structures and focus on roles and responsibilities. It’s important to understand these roles and responsibilities when dealing with project stakeholders, especially in procuring resources. Human resources: focuses on meeting the needs of the organization and its people. Project managers must understand various human resources policies and procedures. Political: addresses organizational and personal politics. Many project managers fail because they do not understand the political environment. Symbolic: focuses on symbols and meanings. It’s important to understand an organization’s culture, dress code, work ethic, and so on in managing projects. ANS 2. 3. 4. 5. 6. 7. 8. 2. Describe critical path analysis. How is the critical path calculated? 9. 10. Answer: A process by which projects are outlined and sequenced to have the most favorable outcome. Critical path analysis involves the advanced and careful planning of complicated projects, taking into consideration the sequence of activities that must occur, and the estimated time necessary to each step's completion. The critical path can be thought...
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...recipients. Medicaid recipients are affected in two ways, benefits are reduced and the services they receive at the clinic are reduced as well. The administration at Piedmont County Clinic are being forced to reduce or eliminate services that are provided to Medicaid recipients. In order for Piedmont County Clinic to continue to provide quality health care the administration has to address the budget cuts by either reducing or eliminating services that will unfortunately affect many Medicaid recipients. The Piedmont County Clinic has appointed a team of managers to plan and make decision in regards to addressing the recent budget cuts. To be able to decide what is best for the clinic and the clients, the team of managers will use the informed decision tool box. The team would have to know pertinent information which would be needed in order to make a sound decisions in regards to services that are provided. The team of managers would need specific questions answered in...
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...Leading 4 Controlling 5 Environmental Factors 5 Conclusion 6 Recommendations 6 Bibliography 7 Introduction Cleanse is an Australian body soap company who produce and wholesale their products out to supermarket chains such as Woolworths and Coles. The company has been operating for over 3 years and has established a head office in Brisbane and Sydney with over 200 employees in its Australian operations. In addition to its Australian operations, Cleanse also has a branch in Delhi, India where they produce the same product and wholesale Cleanse products to supermarket chains such as Foodworld and Spar. This report has been commission by the CEO of Cleanse after they were made aware of the ongoing issue at the Delhi branch. The purpose of this report is to address the issue at the Delhi branch of Cleanse and identify the gaps between what has actually happened and what steps should have been taken to avoid it in the first place. The report will also provide valuable recommendations as to how this problem can be resolved by addressing the contextual factors associated with operating in a different country. The branch in Delhi is a major part of Cleanse, because its product is produced and sold amongst the second largest population in the world (World Atlas, 2012). Therefore this issue needs to be resolved correctly and promptly before it becomes a serious problem within the organisation. Problem Defined The underlying problem is that line managers are not getting enough...
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...Information Systems Project Management Unit 3 Assignment 1 Kaplan University IT511 Professor Chad McAllister February 16, 2013 1. Explain project scope management in terms of its processes. Scope management is the process of defining and controlling the work that is or is not included in the project (Schwalbe, 2012). This outlines to the team and stakeholders the product that will be produced and the processes that will be used to produce that product. The project scope management consists of five processes: * Collect requirements- This process defines the specific details of a product’s functions and features. Defining the processes for creating the products is defined in this process and results in the following outputs: stakeholders’ requirements documentation, a requirements management plan and a requirements traceability matrix. * Define the scope- The project charter, requirements documents and organization process assets are the inputs that are needed to determine the project scope. This process has two outputs the project scope statement and updates to the project documents. * Create the WBS- This process involves decomposing the major deliverable on the project into manageable elements resulting in the WBS and dictionary, a scope baseline and updates to the project documents. * Verify the scope- This is the formalized acceptance of the scope statement by the stakeholders, customers and the project sponsor. If the scope statement is...
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...Career Website). Merchandising professionals sell products to retailers or buy products for resale, and sales representatives do the selling of the products to the consumers. A company's reputation depends upon customer satisfaction and to achieve that, these professionals must work efficiently, be detail-oriented and provide excellent service. There are two career options that I have in mind and want to pursue; a Retail Marketing Manager, and Supply Chain Manager. Retail Marketing Manager use consumer statistics, such as income information, buying trends and consumer perceptions, in order to develop promotional strategies that can help companies meet their financial goals (Career and Employability Service). Marketing Managers may also be responsible for how marketing, advertising and promotional budgets are used. Retail Marketing Mangers professional activities include creating media materials and customer satisfaction programs, as well as partnering with other Retail Marketing Managers on joint promotional campaigns (Prospects: The UK’s Official Graduate Career Website). Supply Chain Managers on the other hand coordinate the various steps involved in sourcing, procurement and transportation of raw material, which go to through the manufacturing process to the finished product, in a...
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...strategic vision is typically the responsibility of a b. top-level manager. 3. The position of vice-president of information systems can most accurately be classified as a(n): c. functional manager. 4. Nick is a successful entrepreneur, so he probably emphasizes which of the following dimensions in his work? d. innovativeness. 5. On the job, Candice coordinates the work of a small group of people and acts as a catalyst. Her job title is most likely: e. team leader. 6. An important role for the team leader is to f. act as a catalyst and facilitator. 7. Jackson is a sales manager. She searches the Internet to find new potential markets for her products. Jackson is most directly making use of __________ resources. g. information 8. Which function of management is most involved with energizing, directing, activating, and persuading others? h. leading. 9. With respect to creating visions, leaders often fail because they do NOT: i. convert their visions into results. 10. Controlling is primarily concerned with: j. comparing actual performance to a predetermined standard. 11. The two planning roles for manager involve k. strategy and operations. 12. Making sure that competent persons fill positions is part of which managerial role? l. staffing coordinator 13. With respect to managers, poor interpersonal skills ______ m. can lead to job failure ...
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...------------------------------------------------- Feedback Communication Report is on Giving feedback simply means telling people how they’re going at work. But the real art of feedback is the ability to also accept feedback yourself - being prepared to listen to what others tell you, without being defensive if it’s bad news. , We are pleased to present our final report on, “Feedback Communication” feedback report has been prepared to help you identify and maximise your key strengths and development objectives. It is a key element in the senior management development programme, and is based on the recently developed management competencies. By having feedback all members within an organization will improve their communication skills if they follow the communication process, and stay away from the different barriers. It has been proven that individuals that understand the communication process will blossom into more effective communicators, and effective communicators have a greater opportunity for becoming a success. We hope that our recommendations will be helpful for you. We look forward to discussing this report with you, with members of your company. Your sincerely Zoya Malik TABLE OF CONTENTS ...
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