...-1- DANIEL GOLEMAN’S EMOTIONAL INTELLIGENCE: WHY IT CAN MATTER MORE THAN IQ (1995)1 False facts are highly injurious to the progress of science, for they often long endure. But false views, if supported by some evidence, do little harm. (Charles Darwin, The Descent of Man and Selection in Relation to Sex, 1871)2 Since its publication in 1995, Daniel Goleman’s Emotional Intelligence: Why It Can Matter More than IQ has been the flagship of a fleet of books that Goleman has authored or co-authored, and the foundation text of a world-wide movement that claims that what has been universally regarded as intelligence is merely one type of intelligence – cognitive intelligence – and is not as important as another type of intelligence – emotional intelligence. As the dust jacket of Emotional Intelligence proclaims, it is, “The groundbreaking book that redefines what it means to be smart.” In this document, I will analyze every book and article that Goleman adduced to denigrate the importance of cognitive intelligence, and even more, the tests that measure it. I will demonstrate that not one of them says what Goleman claims it says, and many say the opposite.3 No one denies that emotional strengths and social abilities often contribute to social and occupational success. But Goleman knew two crucial facts about them that he did not tell his readers. In the introduction to Emotional Intelligence, Goleman wrote (pages xi-xii), This mapping [of emotional intelligence] offers a challenge...
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...-1- DANIEL GOLEMAN’S EMOTIONAL INTELLIGENCE: WHY IT CAN MATTER MORE THAN IQ (1995)1 False facts are highly injurious to the progress of science, for they often long endure. But false views, if supported by some evidence, do little harm. (Charles Darwin, The Descent of Man and Selection in Relation to Sex, 1871)2 Since its publication in 1995, Daniel Goleman’s Emotional Intelligence: Why It Can Matter More than IQ has been the flagship of a fleet of books that Goleman has authored or co-authored, and the foundation text of a world-wide movement that claims that what has been universally regarded as intelligence is merely one type of intelligence – cognitive intelligence – and is not as important as another type of intelligence – emotional intelligence. As the dust jacket of Emotional Intelligence proclaims, it is, “The groundbreaking book that redefines what it means to be smart.” In this document, I will analyze every book and article that Goleman adduced to denigrate the importance of cognitive intelligence, and even more, the tests that measure it. I will demonstrate that not one of them says what Goleman claims it says, and many say the opposite.3 No one denies that emotional strengths and social abilities often contribute to social and occupational success. But Goleman knew two crucial facts about them that he did not tell his readers. In the introduction to Emotional Intelligence, Goleman wrote (pages xi-xii), This mapping [of emotional intelligence] offers a challenge...
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...Valentine's Day customs developed in early modern England and spread throughout the Anglosphere in the 19th century. In the later 20th and early 21st centuries, these customs have also spread to other countries along with other aspects of American pop culture, but its impact so far has been rather more limited than that of Halloween, or that of US pop-culture inspired aspects of Christmas (such as Santa Claus). Due to a concentrated marketing effort, Valentine's Day is celebrated in some East Asian countries with Chinese and South Koreans spending the most money on Valentine's gifts. China In China, the common situation is the man gives chocolate, flowers or both to the woman that he loves. In Chinese, Valentine's Day is called lovers' festival (simplified Chinese: 情人节; traditional Chinese: 情人節; pinyin: qíng rén jié). The so-called "Chinese Valentine's Day" is the Qixi Festival, celebrated on the seventh day of the seventh month of the lunar calendar. It commemorates a day on which a legendary cow herder and weaving maid are allowed to be together. Valentine's Day on February 14 is not celebrated because it is often too close to the Chinese New Year, which usually falls on either January or February. In Chinese culture, there is an older observance related to lovers, called "The Night of Sevens" (Chinese: 七夕; pinyin: Qi Xi). According to the legend, the Cowherd star and the Weaver Maid star are normally separated by the Milky Way (silvery river) but are allowed to meet by...
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...School Cafeteria Policy 1.0 POSITION STATEMENT ON NUTRITION PROGRAMS AND SERVICES IN SCHOOLS Nutrition has a vast influence on a child’s development, health status, well-being and potential for learning. Schools are in a position to play an important role in ensuring that healthy eating patterns are promoted through classroom nutrition education coordinated with the promotion and the availability of healthy food choices. Establishment of a nutrition policy within the Waterloo Catholic District Secondary School system will facilitate the schools in achieving the following goals: Promote an environment that encourages and supports the development and maintenance of healthy eating habits. Provide standards/guidelines to ensure a variety of nutritious foods and beverages are available to students and staff that will enable them to make healthy food choices. This includes: cafeteria, vending machines, school tuck shops/stores, fundraising events, and refreshments served at celebrations and meetings. 2.0 RATIONALE The purpose of the nutrition policy is to ensure that a variety of nutritious foods and beverages are promoted and provided to students and staff. The environment is one of the most important indicators determining our success in making healthy food choices. Our goal is to create this healthy environment in all the secondary schools of the Waterloo Catholic District School Board. By reducing the quantity of foods of minimal nutritional value and calorie dense beverages...
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...Importance of Logo Design towards Brand Image The most utilized and the focal element of the corporate identity design is the corporate logo and basically logo is incorporated by all corporate identities because it is the first impression of the company. If it is utilized consistently well, a logo can come to incorporate the whole corporate image. Actually, great logos and identities, in the same way as great organizations, are adaptable (Rowden 2000). Other parts of corporate identity design, for example, color plans and typefaces, can be consolidated into the logo, making the logo illustrative of the bigger corporate identity plan even when it is shown in seclusion of other corporate materials (Stahle 2002). It is undoubtedly the look of the company emblem is incredibly necessary to the communication of a company identity. Organizations should deliberately create their logos to include the visual components with which they need to be related and to adequately pass on the suitable abstract ideas and corporate messages. This portfolio concludes the samples with evident among the logo designs of television stations to and analyze the effectiveness of their logo towards psychological principles and design theory. - write how the logo designs can be effective to boost the brand image. In order for logos design to be effective in strengthening and boosting brand image, they should be simple, timeless, versatile, memorable, and appropriate. Simplicity is a key role...
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...UV0273 BEN & JERRY’S HOMEMADE Jerry: What’s interesting about me and my role in the company is I’m just this guy on the street. A person who’s fairly conventional, mainstream, accepting of life as it is. Ben: Salt of the earth. A man of the people. Jerry: But then I’ve got this friend, Ben, who challenges everything. It’s against his nature to do anything the same way anyone’s ever done it before. To which my response is always, “I don’t think that’ll work.” Ben: To which my response is always, “How do we know until we try?” Jerry: So I get to go through this leading-edge, risk-taking experience with Ben—even though I’m really just like everyone else. Ben: The perfect duo. Ice cream and chunks. Business and social change. Ben and Jerry. —Ben & Jerry’s Double-Dip As Henry Morgan’s plane passed over the snow-covered hills of Vermont’s dairy land, through his mind passed the events of the last few months. It was late January 2000. Morgan, the retired dean of Boston University’s business school, knew well the trip to Burlington. As a member of the board of directors of Ben & Jerry’s Homemade for the past 13 years, Morgan had seen the company grow both in financial and social stature. The company was now not only an industry leader in the super-premium ice cream market, but also commanded an important leadership position in a variety of social causes from the dairy farms of Vermont to the rainforests of South America. Increased competitive...
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...Jer ry: Ben: Jerry: Ben: Jerry : Ben: What's interest ing abo ut me a nd my role in the company is, I'm j ust this guy on the street. A pe rson who 's fai rly conventional , mainstream. accepting of life as it is. Salt ofthe earth. A man of the pe opl e. But then I'v e go t this friend , B en, who challenges everything. It' s against his nature to do anything the same wa y any one 's ever do ne it befo re. To which my response is always , " I don 't think that'll wo rk." To which my response is always, "How do we know till we try ?" So I get to go through this leading -edge, risk -takin g exp erience with Beneven tho ugh I' m really ju st like everyo ne else. The perfect duo. le e cream and chunks. Business and social chonge. Ben and Jerry. • - Be n & Jer ry 's Double Dip , As Henry Morgan's plane passed over the snow-covered hills of Vermont' s dairy land, throngh his mind passed the events of the last few months. It was late January 2000. Morgan, the retired dean of Boston University'Sbusiness school, knew well the trip to Burlington. As a member of the board of directors of Ben & Jerry's Homemade over the past This case was preparedby Professor Michael J. Schill with researchassistancefrom D aniel Burke. VernHines. Sangyeon Hwang, Won sang Kim, Vincente Ladinez, andTyrone Taylor. It was written as a basis forclass discus sion rathe than to illustrat effectiveor ineffectivehandlingof an administrative situation Copyright 0 2001 by r e . the University of Virginia Darden...
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...INTRODUCTION Chocolate consumers feeling guilty for the wrong reasons means that as a chocolate consumer once they eat the chocolate they feel guilty afterwards. Why is that? That is because at the time they eat the chocolate consumers have a craving, or a mood to eat the chocolate and then afterwards feel guilty for eating it. Their guilt starts with I shouldn’t have eaten that I am on a diet, or I shouldn’t have eaten that it will make me fat and these are common guilt feeling consumers have after they eat chocolate. However in fact chocolate is not as bad for you as people say. Scientists have revealed that eating chocolate - in reasonable amounts - makes you feel emotionally better and so improves the smooth running of your body's endorphins. It even protects against heart disease. (Mail Online 2012) As a chocolate consumer myself I have sudden urges or cravings to eat chocolate or if I am feeling stressed or unhappy I turn to chocolate. That is because not only does it taste good but it is a psychological feeling that if I turn to chocolate it will make me feel better and in fact not feel guilty eating it. However as Cadbury is a well marketed company and chocolate consumers are highly familiarised with the company when buying chocolate consumers turn to Cadbury to satisfy their needs, that is why when Cadbury turned to use palm oil instead of coca in there products, consumers did not react as badly to the change as they still would have bought the highly known chocolate...
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...KRAFT’S BUDGETING AND STRATEGY A case study Presented to CASE STUDY IN PRODUCTION AND OPERATION MANAGEMENT BUDGETING AND STRATEGY A KRAFT FOOD INTRODUCTION The company has its origin as National Dairy Products Corporation (National Dairy), formed on December 10, 1923, by Thomas H. McInnerney. The firm was initially set up to execute on a rollup strategy in the then fragmented United States ice cream industry. Through acquisitions it expanded into a full range of dairy products. By 1930 it was the largest dairy company in the United States and the world, exceeding Borden. McInnerney operated the Hydrox Corporation, an ice cream company located in Chicago, Illinois. In 1923 he went to Wall Street to convince investment bankers there to finance his scheme for consolidating the United States ice cream industry. He initially found "hard sledding" with one banker saying the dairy industry "lacked dignity." He persevered and convinced a consortium including Goldman Sachs and Lehman Brothers to finance a rollup strategy. As a result of his efforts, National Dairy Products Corporation was formed in 1923 in a merger of McInnerney's Hydrox with Rieck McJunkin Dairy Co of Pittsburgh, Pennsylvania. The resulting firm was then listed on the New York Stock Exchange with the offer of 125,000 shares having been The firm grew quickly through a large number of acquisitions. As it is typical...
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...Fig 1. The Modern Coffee Shop Marketplace A relatively mature market with fierce competition. The focus is on increasing Marketshare, mainly through outlet expansion, Premiumisation of products to Differentiate and increase prices to influence the average spend per visit; along with NPD and creating new channels to new markets, i.e. PRC. Specialists add value through their expertise and dramatic show of Barista skills. Brand Loyalty is low, with consumers under pressure due to static wages/rising prices. To offset, retailers offer miniatures/vending, improved convenience and create new occasions to visit stores. Fig 2. Porter’s Generic Strategies (1980) – Strategies to increase marketshare (outlet expansion) & loyalty Differentiation * | Premiumisation of products/services to differentiate & charge higher prices - Increasing spend per visit by consumer-driven N.P.D | Focus | A niche market strategy is not suitable; focus is on mass market & intense penetration with diversification of products/services | Cost Leadership | Low prices is not congruent to the Brand Values of Starbuck’s - Premium price for high quality products & customer service/experience | Fig 3. Porter’s 5 Forces - Market Attractiveness – 60% of consumers have not altered coffee habits in recession Competitive Rivalry Mature & Fierce * Branded coffee shops focus on premiumisation & quality of services - Barista expertise to emphasise their ‘added value’ * Independents...
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...19 Freudian & Humanistic Theories MODULE 455 448 449 432 Photo Credit: © Colin Anderson/ Getty Images A. Freud’s Psychodynamic Theory B. Divisions of the Mind C. Developmental Stages D. Freud’s Followers & Critics E. Humanistic Theories Concept Review F. Cultural Diversity: Unexpected High Achievement G. Research Focus: Shyness 434 436 438 440 442 447 H. Application: Assessment—Projective Tests Summary Test Critical Thinking Can Personality Explain Obesity? Links to Learning 450 452 454 Introduction Personality Ted Haggard founded New Life Church in the basement of his house 25 years ago and became a prominent author and national evangelical Christian leader with a congregation of 14,000 worshippers in the largest church in Colorado. He is married with five children and has boyish dimples and a warm smile. In 2006, at the peak of his career, a male prostitute accused Haggard of having a three-year sexual affair with him and of using drugs. is accusation was alarming not only because Haggard was a married pastor, but also because he publicly supported a constitutional amendment banning gay marriage. When the accusations were first broadcast on the news, Haggard confessed to church officials, saying, “Ninety-eight percent of what you know of me was the real me. Two percent of me would rise up, and I couldn’t overcome At the height of his career, it” (Haggard, 2006a). Then, in Ted Haggard, well-known pastor, a television news interview the confessed...
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...CHAPTER I INTRODUCTION Candies are ideal choice when your product requires exceptional color, aroma, or flavor quality. Most commonly, candies are hard molded sugar that may be presented by designated forms or shards with highly concentrated color and rich flavor. On the other hand, tomato (Lycopersicum Esculentum) is a common name for a perennial herb. It belongs to the nightshade family, Solanaceae, and for its edible fruit. Botanically, the tomato is a fruit, but for purposes of trade it is classified as a vegetable. Because tomatoes are warm-season plants and sensitive to frost, they are grown as annuals in temperate climate. Tomato is a red fruit which is rich a good source of collagen. It is also an excellent source of vitamins A and C, lycopene which is a natural antioxidant, and potassium. The tomato is also used medicinally. The pulp and the juice are digestible, mild aperients (laxative), promoter of gastric secretion, and a very good blood cleanser or purifier. They are considered as an intestinal antiseptic, useful in cancer of the mouth, for sore throat. It stimulates a turpid liver, and is good for dyspepsia. It is highly prescribed for case of biliousness and it promotes the flow of bile. The juice is recommended for asthma, bronchitis, and those who have tuberculosis. One doctor says: “Tomatoes have the richest vitamins of all foods; they are the most wonderful blood cleanser of all foods known to man; the richest of all vegetables with their...
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...ETHICS IN BUSINESS AND GOVERNMENT CASES (Various sources) ETHICS IN BUSINESS AND GOVERNMENT - CASES – In this course we will discuss and analyze selected cases from among the following sets: 1. 20 short cases - to be resolved individually (ethical challenges of managers) 2. 15 longer cases –more involved, to be resolved in group discussion (ethical challenges of employers, managers and organizations) A. SHORT CASES 1. You’re the plant manager in one of ABC Company’s five plants. You’ve worked for the company for 15 years, working your way up from the factory floor, after the company sent you to college. Your boss just told you, in complete confidence, that the company will have to lay off 200 workers. Luckily, your job won’t be affected. But a rumour is now circulating in the plant and one of your workers (an old friend who now works for you) asks the question, “Well Pat, what’s the word? Is the plant closing? Am I going to lose my job? The closing on our new house is scheduled for next week, I need to know!” What should you say? What will you say? 2. As an operations professional, you need to be able to interact effectively with many internal customers – from corporate managers to field representatives. One of your peers is Jessica, who is a talented operations professional, but who is downright rude to her internal customers. Her attitude is so bad, that people around your company ask specifically to deal with you...
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...ton1.1 Major Themes of Environmental Science The study of environmental problems and their solutions has never been more important. Modern society in 2009 is hooked on oil. Production has declined, while demand has grown, and the population of the world has been increasing by more than 70 million each year. The emerging energy crisis is producing an economic crisis, as the prices of everything produced from oil (fertilizer, food, and fuel) rise beyond what some people can afford to pay. Energy and economic problems come at a time of unprecedented environmental concerns, from the local to global level. At the beginning of the modern era—in A.D. 1—the number of people in the world was probably about 100 million, one-third of the present population of the United States. In 1960 the world contained 3 billion people. Our population has more than doubled in the last 40 years, to 6.8 billion people today. In the United States, population increase is often apparent when we travel. Urban traffic snarls, long lines to enter national parks, and difficulty getting tickets to popular attractions are all symptoms of a growing population. If recent human population growth rates continue, our numbers could reach 9.4 billion by 2050. The problem is that the Earth has not grown any larger, and the abundance of its resources has not increased—in many cases, quite the opposite. How, then, can Earth sustain all these people? And what is the maximum number of people that could live on Earth, not just...
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...INTRODUCTION The most important thing for most of business company is an understanding their successful performance among the other competitors in market place. For some parties, like shareholders, it is essential for company to make a profit and gain above-average returns. In this assignment, we will discuss furthermore about Nestlé’s external environment in all aspects such as their general environment, industry environment, competitive environment, and scan the opportunities and threats of the company. And also we are going to explain briefly about their internal environment includes their resources, type of their resources, company’s capabilities, evaluate their core competencies and so on. PROFILE OF THE COMPANY Nestlé with headquarters in Vevey, Switzerland was founded in 1866 by Henri Nestlé and is today the world's biggest food and beverage company. Sales at the end of 2004 were CHF 87 bn, with a net profit of CHF 6.7 bn. We employ around 247,000 people and have factories or operations in almost every country in the world. The Company's strategy is guided by several fundamental principles. Nestlé's existing products grow through innovation and renovation while maintaining a balance in geographic activities and product lines. Long-term potential is never sacrificed for short-term performance. The Company's priority is to bring the best and most relevant products to people, wherever they are, whatever their needs, throughout their lives...
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