...Memo To: Harrison Corporation From: Date: October 25, 2010 Re: Recruitment and Selection Strategy/Rewards and Compensation Memo Introduction Harrison Corporation is a global leader in producing office supplies with plans to expand the business to Central America. The global aspect of the organization stands on its foundation of providing excellent customer service, which does not always come easy. Providing excellent customer service as an organization entails excellent customer service skills at the individual level of all personnel, senior and new employees alike. To continue building on the factor of providing excellent customer service, this memorandum will outline certain key aspects including key qualifications for personnel and a proposed recruitment strategy. In addition, this memorandum reviews how candidates will be attracted to join the Harrison Corporation, how the selection process will be handled, and any incentives offered to promote excellent productivity and customer service. Key Qualifications In any organization, hiring the proper personnel ensures common goals are carried out to full potential and prevents many unnecessary problems. Staffing an organization involves more than simply hiring any applicant. When selecting the right personnel, there are key qualifications that must be present. The following will discuss key qualifications for a person filling the Customer Service Specialist (CSS) position. Customer service is an integral...
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...MEMO: DATE: TO: Owner FROM: SUBJECT: Human Resources Generalist Recruitment Plan In your search for a Human Resource Generalist to assist with all aspects of HR. To ensure that you attract an adequate applicant pool; as an employer it is imperative that you promote your business by branding. We want to get the message out that your employees are paid at market rate as well as offered bonuses and incentives. The flexible, family-oriented, team atmosphere as well as the basic health plan and group RRSP’s ought to attract a high volume of potential candidates. I would suggest that you create a LinkedIn profile. Create a mission statement to post on this site. Survey your current staff regarding their positive experiences working for your company. Share this information on your profile. You want to make an impression on potential candidates. Give them a reason to want to work for your company. Your preference is to hire a candidate with experience in the field of Human Resources. The successful candidate will be expected to plan, organize, direct, and evaluate the team structured, non-unionized operations of your organization. Develop and implement policies, programs and procedures regarding human resource planning, recruitment, training and development, pay and benefit administration. They will represent management in maintaining ongoing relations between the owner, managers and employees in a flexible work/life balanced, family-oriented work place. I...
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...Abstract In his memo, Mr. Anil Ravaswami, Vice-President of Human Resources, analyzes Ms. Forsythe’s, The Director of Operations, proposal to fund a new leadership development program. He expresses to the CEO of Cliffside Holding Company of Massapequa, Ms. Cynthia Castle, his dilemma which is, “Is it necessary to invest in a leadership development program?” (A. Ravaswami, personal communication, October 10, 2012). In which he states that the senior executive members never attended a leadership seminar but on average, the company's growth continues to excel. He challenges the proposition by stating that “leaders are born, not made”. He points out that leadership comes from within and that you cannot make someone become a leader. For one, to be a leader, he/she must possess qualities such as intelligence, motivation, and the ability to be influential. He goes on to list a group of leaders who possess similar qualities in comparison to one another. His theory disputes that it would be meaningless to train those who aren't natural born leaders as opposed to those who are. The methodology of Asking the Right Questions was used to analyze the memo which involves ten critical analysis steps to analyze and evaluate the author's argument. What are the issue and conclusions? The issues in the memo are that the Cliffside Holding Company of Massapequa are mulling on the decision to budget...
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...CITE PAGE NUMBERS FOR QUOTES AND CITATIONS. ASKING THE RIGHT QUESTIONS The director of operations of Cliffside Holding Company proposed at a recent meeting that the company establish a training program for junior executives. The new program would fund the costs to send 20 employees to the Aspen Leadership Institute of Colorado for an intensive three week leadership-development training at the cost of $5,000 per person. The CEO of the company has asked the VP of Human Resources, Anil Ravaswami (hereafter referred to as “Mr. R.”), to analyze the proposal and report back his findings. Mr. R has completed his research and analysis and presents his findings in a memorandum to the CEO of the organization (A. Ravaswami, personal communication, October 10 2014). The following is an analysis of Mr. R’s memorandum that has been organized based upon the strategies presented in the book Asking the Right Questions, by Neil Browne and Stuart M. Keeley (Asking the Right Questions, 2015). Browne and Keeley have established a framework through which one can analyze and evaluate issues, reasons, assumptions and conclusions through a series of thinking tools and strategies and the following is presented based upon that framework. What are the Issues and Conclusions? The issue at hand is what Browne and Keeley refer to as a prescriptive issue, one that seeks to determine whether or not the company should incur the costs to develop a new leadership training program. ...
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...In this internal Cliffside Holding Company memo, Mr. Anil Ravaswami, Vice President of Human Resources of writes to Ms. Cynthia Castle, CEO to discuss the proposition of a leadership development program for junior insurance executives. Ms. Forsythe of Cliffside Holdings has proposed the new program and identified the total cost to be “$100,000.00 per year plus approximately the same amount for lost time on the job.” Mr. Ravaswami discusses the reasons he believes Cliffside Holding Company should not fund this new development program. The memo and rationale will be analyzed using the steps for Critical Thinking modeled in Asking the Right Questions by Brown and Keeley (2015). What are the issue and conclusion? The issue, or question being raised is apparent in the first sentence of the memo, “That we establish and fund a new leadership development program of our junior insurance executives.” Ravaswami writes that several of the senior leadership members at CHCM have not gone through such training and despite this, are all very “successful and effective without such programs” He goes on to point out that personality traits such as ambition, self confidence and intelligence were possessed by several known leaders throughout history show that leaders are not made, but born. The conclusion, as highlighted in the ‘Conclusion and Recommendations’ of the memo is “CHCM should not invest in the proposed initiative to send its junior executives for annual leadership training.” In...
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...CRITICAL THINKING EXERCISE University of Maryland University College Introduction: In the book, “Asking the Right Questions: A Guide to Critical Thinking (Eleventh Edition), by M. Neil Brown and Stuart M. Keeley”, the authors examine the benefits of critical thinking as it relates to the process of asking the right kinds of questions. The authors state that critical thinking is a method used to improve the way we think by asking the questions that would enable you to reach a personal decision that would eventually give credit to both sides of a discussion. Critical thinking is, in essence, the analysis, synthesis and evaluation of one’s experience, as it relates to the worth of the discussion at hand. The authors define critical thinking as, “the awareness of a set of interrelated critical questions, the ability to ask and answer critical questions in an appropriate manner; and the desire to actively use the critical questions” (p. 4). This paper will evaluate the nature of critical thinking as an intellectual process and apply that to the memorandum date October 10, 2012 to Cynthia Castle from Anil Ravaswami to determine if the issue stated of whether the CEO of the company, Cliffside Holding Company of Massapequa (CHCM) should invest $100,000 per year in leadership training program for junior insurance executives. Browne and Keeley (2010) make it clear that a critical evaluation cannot be done until the conclusion is found and instructs the critical...
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...Table of Contents Writing a Memo 4 Audience and Purpose 4 Parts of a Memo 4 Heading Segment 4 Opening Segment 4 Context 5 Conclusion 5 Sample Memos 5 1st sample 5 2nd sample 6 Writing a circular 7 1. Circular regarding a computer training programme. 7 2. Circular regarding office identification 7 3. Circular regarding a visit of a senior manager 8 Writing a notice 9 Format of a notice 9 Cause and effect 11 EFFECT — CAUSE 11 Summarizing 13 Meeting Minutes 14 Business Letters 16 Writing the Basic Business Letter 16 Parts of a Business Letter 16 Covering letter 21 Job advertisement 22 Job adverts checklist 22 Senior Accountant position 22 Senior financial accountant, REF: F90111 23 Accounting terms 25 General Business Vocabulary Terms 27 Advertising 27 Banking 28 Company Structure 28 Contracts 29 Employment 30 Import-Export 31 Insurance 31 Law 32 Marketing 33 Money 34 Presentations 34 Selling 35 Graphs and Charts 37 Presenting Visuals - useful phrases & vocabulary : 37 Commenting trends - useful phrases : 37 Conclusions - useful phrases : 38 Presentations 39 Writing a Memo Audience and Purpose Memos have a twofold purpose: they bring attention to problems and they solve problems. They accomplish their goals by informing the reader about new information like policy changes, price increases, or by persuading the reader to take an action, such as attend a meeting, or change a current...
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...Company Memo University of Maryland University College Introduction Amidst this barrage of information in today’s world, it is often difficult to make a decision and stand by it, assured that it was the most advantageous to all those involved. Fortunately, critical thinking is a tool available to assist in making well thought out decisions in the face of contradictory opinions and impulsive actions. In Asking the Right Questions: A Guide to Critical Thinking, Browne and Keeley (2013) explain that critical thinking is “reacting with systematic evaluation to what you have heard and read” (p. 4). They further assert that critical thinking “requires a set of skills and attitudes that are built around a series of related critical questions” (p. 4). By asking the right questions, we employ the skill of critical thinking to enhance what and how we process information. To examine the concept of critical questions, this paper will analyze a business document from Cliffside Holding of Massapequa using the critical thinking model outlined by Browne and Keeley (2013) in Asking the Right Questions. Analysis Mr. Anil Ravaswami, Vice-President (VP) of Human Resources (HR) of Cliffside Holding Company of Massapequa (CHMC), wrote a memo to CEO Cynthia Castle in response to her request for the evaluation of a proposal for a new leadership development program to be designed for Cliffside’s junior insurance executives (personal communication, October 10, 2012). To evaluate the memo, the...
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...GMGT 530 GMGT530 Complete Course Click below link for Answer http://workbank247.com/q/gmgt-530-gmgt530-complete-course/28010 GMGT 530 Week 1 Organizational Behavior Issues Paper ABC, Inc. is a competitor of your organization headquartered in a different country on a different continent. ABC has just announced that its shareholders approved the acquisition of your company. As the CEO in the acquired company, you have been asked to start the process of creating the changes necessary to make the merger-acquisition successful. You are being held accountable for maintaining your organization’s performance measures while dealing with the human elements of this situation. Resources: University Library and textbook readings Write a 700- to 1,050-word paper describing the key challenges that will face the organizations as they merge. To accomplish this, you must complete the following: * State the assumptions you will use for your analysis; specifically, identify the industry for both companies and the country where each company is located. In addition, identify the specific organizations you will be discussing. Select a company, for example, that will be ABC, Inc. for your specific situation. * Identify the elements of your organization’s culture and your perceptions of the importance of each element for your organization to operate effectively. * Use the text reading and at least three peer-reviewed sources from the University Library resources to identify the key...
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...HR keep up with the local laws and those laws that impact legislation and how their business is run, this will protect the organization from costly penalties. The legislation states that the Human resources managements must comply with all safety, health regulations for all employment agencies. Usually this includes local, state and federal laws that simply pertains to human resources in benefits, labor relations, recruitment, and termination. This also includes employees hired locally, management of employee and employee travel. For example, in the health industry for consultants that usually travel for EMR implementation, human resources usually deals with signing contracts, implementing HIPAA training course and following the rules and guidelines for each state. With the increasing globalization large organizations handling business internationally usually set up overseas. If I was the HR manager in charge of a company, there would be several ways which the awareness can be created about the legal requirements of staff system. For instance, I would send out a memo that communicates the need and importance we all need to be aware of when it comes to legal requirements and to be sure that we as managers are also being compliant and lead by example. I would also conduct regular trainings, accenting changes in legal requirements and make sure that rules are always being followed properly. By making their annual performance ratings dependent on this, this would actually push...
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...VALDOSTA STATE UNIVERSITY HUMAN RESOURCES AND EMPLOYEE DEVELOPMENT RECRUITMENT & SELECTION GUIDE INDEX 1. Purpose of the Procedure 2. Recruitment and Selection Framework A. Overview of the process B. Review the job and the need for it C. Search Committees D. Flow Charts 3. Request for Personnel Action 4. Advertising A. Job Posting B. Employee Priority Posting 5. Selection Process A. Screening Applications B. Arranging the Interview C. Interviewing D. Selection Tests E. Hiring Decision F. Reference Checks G. Background checks H. Pre-employment Drug Screening I. Disqualifications J. Employment Offer K. Post Interview Follow-up 6. Positions Requiring A Search Committee A. Selecting Committee Members B. The Role of the Chair and the Committee C. Hiring Decision D. Communication with Candidates E. Search File September 20, 2007 Edition APPENDICES APPENDIX 1: Position Management Form APPENDIX 2: Candidate Criteria Chart (example) APPENDX 3: Interview Schedule (example) APPENDIX 4: Guidelines for Developing Interviewing Questions APPENDIX 5: Questions to Avoid During the Interview APPENDIX 6: Examples of Acceptable/Discriminatory Questions APPENDIX 7: Questions to Ask Supervisors/Managers APPENDIX 8: Questions to Ask Support Staff APPENDIX 9: Behavioral Interviewing Questions APPENDIX 10: Employment Reference Request APPENDIX 11: Education...
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...| HRMT 386- Assignment 1 | Athabasca University | | [Type the author name] | 2/1/2011 | . | | Famous Films Inc. | Memo To: Front Line Managers, Department Supervisors, HR Staff From: xyz (Human Resource Director) CC: Scheduling, Payroll Date: [ 26/01/2012 ] Re: University Interns- Summer 2011 Famous Films Inc. will be hiring 20 university students into various departments to work from June 1st, 2011 until the university contract end date of August 31, 2011. These interns will be hired into Temporary Full Time assignments and interviews will begin on April 3, 2011 at the Famous Films Inc job fair. This will be the first time where front line managers and department supervisors will be conducting the recruitment and selection portion of the hiring process so it is important to outline the legal obligations that we have to our new hires and the interviewing process. Recruitment and Selection Techniques –What You Can and Can Not Ask The Alberta Human Rights Act prohibits employers from asking certain types of questions that may be deemed as discriminating unless it is for a business purpose acceptable under the Act. Example: Gender, martial or family status is prohibited from being questioned during an interview but you may ask an interviewee whether or not they have worked or been educated under another name. Or whether or not they have alternate reliable childcare, if they are able to work overtime on short notice or travel on short notice. (Human...
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...|Management Sciences | |Sr. No. |Core Areas |Percentage | |1. |Finance |10% | |2. |Accounting |10% | |3. |Marketing |15% | |4. |Management |15% | |5. |Business Maths |10% | |6. |Business Statistic |10% | |7. |HRM |10% | |8. |Business Communication and Report Writing |10% | |9. |Micro Economics ...
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...| MEMORANDUM OF ADMISSION (HALL TICKET) FOR THE COMPETITIVE EXAMINATION TO THE POSTS INCLUDED IN GROUP-IV SERVICE AND GROUP-VIII SERVICES | Register No.: 20126230 Name of the Candidate: MANIKANDAN Father’s Name: THAVADAIYAN Address: NO.29 PANDIAN NAGAR, ALLINAGARAM, PINCODE - 625531 | Subject Opted : 1. GK with GE (002) FN Schedule of Examination: SATURDAY 07th July, 2012 *FN - 10.00 AM to 01.00 PM *AN - 02.30 PM to 05.30 PM Under Secretary | | Centre Name: Theni Venue of Examination: Santhiniketan Mat. Hr. Sec. School, Muthuthevanpatti,Theni | | Scanned sign. of the applicantApplication. No.: 11038900 | | Read the instructions carefully | 1. | The candidates should read the Commission’s Instructions to candidates appearing for objective type examination which is available in the Commission’s Website.viz. www.tnpsc.gov.in | 2. | The candidate should bring this Memorandum of Admission (Hall Ticket) to the Examination Hall. He/She should shade and write Register Number, Subject Code, Question paper booklet series in the OMR Answer Sheet. | 3. | The candidate is admitted to the written examination provisionally based on the information furnished by him/her in the online application. If at any stage, the information furnished by him/her is found to be incorrect and does not confirm to the provisions announced in the Commission’s Notification for this post, Instructions to the candidates, and other Rules this regard, his/her application will be rejected...
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...Human Resources The French writer Antoine de Saint-Exupery once said “a goal without a plan is just a wish”. Today’s presentation summarizes Health System’s plan for implementing a formal performance appraisal system for each employee, both individually and as part of a team, as well as outlines our strategy for implementing an organization-wide succession plan to fully maximize our use of human resources. As you were briefed at the last Board Meeting, our most recent employee survey revealed that many of our employees reported not receiving regular performance evaluations and expressed concerns about a perceived lack of a formal evaluation system, as well as no structured approach for assessing team performance. This feedback was troubling in many regards, as this translates into lower-than-expected employee satisfaction scores across the organization, and human resource metrics such as these are indicative of an organization’s health and viability. As emphasized in a recent business article, “Employee engagement is quickly becoming a critical success factor for competitive advantage” (Maximizing Human Capital, 2012). Human resources is also referred to as human capital and is the “collective knowledge, skills and abilities of people that contribute to organizational success”, which can be leveraged to promote value and optimize company performance (Lockwood, 2006). Measurement of human capital is a measure of effective human resource management, and a recent national...
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