...Starbucks Nefertiti Wright Sangita Patel October 15, 2012 STARBUCKS 2 STARBUCKS - 1 - [no notes on this page]I. Job description a. Baristas II. Job specifications a. Duties III. Form of departmentalization STARBUCKS 3 Starbucks Starbucks have been named in the 100 best companies to work for. Starbucks has many job opportunities for people, which require the right job specifications. The employees create uplifting experience for the people who visit the stores and make perfect beverages. Within this paper I will - 2 - [no notes on this page]discuss and answer the four questions asked from the case student in Chapter three about Starbuck’s structure. The job description that I choose to explain is that of a Baristas. As a Baristas, a person will be the face of the company being that they are the first person seen when customers walk in. Delivering great customer service is a key point to this position. A baristas will also provide quality beverages with speedy service. Some of the responsibilities and job functions of a baristas include maintaining a motivated and composed attitude during times where there are high volumes of customers. This also includes following Starbucks policies and procedures, maintaining a clean environment by also following the health and safety guidelines. The job specification for a Baristas would be the job qualification, which would include the special skills, amount of experience required, and the level of education...
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...Organizing Paper; Google MGT/330 Management Theory, Practice, and Application Preface Google is one of largest search engine organizations in the world. What began as a small search engine within Stanford University grew into the multi-million dollar company Google. The company began as the brainchild of two Stanford Computer Science student, Larry Page and Sergey Brin. Originally, the search engine was named Backrub (Google, 2011). After graduating, the pair changed the company name to Google. In 1998 the first Google website went live. Aside from the relatively quick rise of the company, the organizational structure of the company is impressive. Google is number four on Fortune’s “100 Best Companies to Work For” in 2010 (CNN, 2010). Two areas in which Google’s leadership has succeeded are technology and human resources. The following is an in-depth look at how Google has organized the human resources aspect and how this organization has affected the company’s culture and employees. In addition, the company’s use of technology is analyzed and how this use has contributed to the success of the organization. Organizing People There are four functions of management: Planning, organizing, leading, and controlling (Bateman and Snell, 2009). The way an organization organizes the people it employs and how the company’s human resource department deals with the employees is a huge portion of the organizing function of management. Without people there would likely not be a company...
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...Study Center Sydney Faculty of Business Assessment item- 3 Class: ECO130– Business Economics Lecturer- Dr. Harpreet Kaur Student Name- Sidharth Shanker Student Number -11511309 Due Date - 30/09/2014 Answer-1 Frictional unemployment occurs when people seek new jobs or when they decide to switch their existing jobs (Deepashree & Agarwal, 2006, p.7.4). In other words frictional unemployment is the time required for people to search for a new job. Frictional unemployment is usually short-term and does not affect the public policies or social welfare. In contrast, structural unemployment is occurred as a result of people’s inability to match their skills with existing job opportunities. The reasons for structural unemployment could be the changes in structure of the nation’s economy, which is a result of changing tastes and demand conditions or from changed production processes. Finally, cyclical unemployment occurs mostly during recessions when there is a lack of job opportunities (Arnold, 2013, p.140). Full employment occurs when the economy operates at an unemployment rate which is equal to the sum of seasonal, frictional and structural unemployment rate. In other words full unemployment could also be defined as the unemployment rate in an economy without the cyclical unemployment. This is because cyclical unemployment varies with the business cycles (Hall & Lieberman, 2012, p.556). Furthermore, even when the economy is at full employment there...
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...Functions of Management MGT330 July 25, 2011 Joey Martin Functions of Management In the following paper I will define the four functions of management, which are Planning, Organizing, Leading, and Controlling. Each function defined will explain how the area relates to my organization. One of the main keys to success in any organization is planning. An organization that does not include the planning process is sure to have a malfunction. According to (Bateman & Snell, 2009) “Planning is specifying the goals to be achieved and deciding in advance the appropriate actions needed to achieve those goals. Planning activities include analyzing current situations, anticipating the future, determining objectives, deciding in what types of activities the company will engage, choosing organization’s goals.” In the organization in which I work planning is very essential. When you plan you decide what needs to happen at the present and in the future. I currently work in Student Services of an advisement center. When working in the advisement department of a university planning is used in the capacity that the students stay on track taking the correct classes in order to graduate at a specific time. Proper planning allows the students to have a time line in which to follow in order to register for these classes. If there is a class that is needed, but not available planning helps to have a second and or possibly third option available. When it comes to organizing, you are enabling...
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...Five Management Functions 1 The Five Management Functions Amy Rodriguez MGT 330 Management for Organizations Instructor Sangita Patel August 26, 2014 MGT330: Management for Organizations MGT330: Management for Organizations Five Management Functions 2 In this paper I will represent the five management functions, planning, organizing, staffing, leading and control and how I incorporated them into my prior position at Cafe’s Incorporated. Examples of these five management functions will be explained in detail. This will show my experiences and knowledge used in this position, and how this company distributed their authority and utilized these functions. I use to work for Cafe’s Incorporated, a profit seeking organization, in Washington State, as a Store and restaurant manager. It is a simple structure business, but using a middle manager for each store, as well as the owners, or executives also and is also a fast paced restaurant that involves few managerial staff members. There was the owner’s, or the executive manager’s, the store manager or the middle manager then the assistant manager and kitchen manager, or front line manager’s. I reported directly to the owners, executive manager’s for all aspects of the business, and was responsible twentyfour hours a day for the store. As the Store Manager I was involved with all executive management, as well as front line management and all employee’s. ...
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...Running head: The Importance of Management 1 The Importance of Management Chelsea Winslow MGT330: Management of Organizations Paul Verlasky THE IMPORTANCE OF MANAGEMENT 2 Introduction Management is crucial in developing the operations of organizations. The structure of an organization is the foundation that an organization positions itself on and determines the success of the organization. Without management, organizations would lack defined purpose and goals. Management in organizations has led to studies of various theories of management. There are numerous theories and ideas that have shaped management principles within organizations. Despite the ever changing environment of organizations, there are five core functions that have remained intact. These functions are: leading, planning, staffing, organizing and controlling. Every organization and its needs are unique and specific to that organization. Every organization will have a different approach and way of operating, but these five core functions are the constant in the implementation of each organization’s goals. These core functions can be observed in one of the retail industry leaders, Macy’s. As a former employee of this organization, I observed these five functions of management in the achievement of their goals. Also, as a former employee of this organization, I believe I can elucidate more on the process of application of these functions in various situations...
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...1) What is management? Why is management necessary? How do you think management has evolved? Management is the sole initiative of running a business. It institutes certain priorities of organization that will determine the success or failure of any business, organization, team function, or anything that requires multiple individuals working together. Good Management is necessary for the success of any business. It also is necessary because it implements rules and regulations to keep the workplace flowing in an orderly fashion. Without it there would be chaos and production would be compromised. Management has evolved through implementing the use of the advancement in modern technology to make job performance more efficient while increasing production at the same time. 2) What are the four functions of management? What do the four functions of management have in common? How do managers at different levels apply the four functions of management? The four primary functions include planning, organizing, leading, and controlling. The four listed functions work together for effectiveness of management. The management functions of planning, organizing, leading, and controlling are widely considered to be the best means of description of a manager’s job. Thus requiring managers to implement these functions in order to reach company goals and maintain a competitive advantage. Managers at different levels use these four functions to manage a business successfully; whether the business...
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...Management Planning MGT/330 January 28, 2013 Management Planning History One of the world’s leading innovators in athletic products is Nike, Inc. It is popular for its athletic footwear, equipment, accessories and apparel. Nike’s mission: “To bring inspiration and innovation to every athlete* in the world” (Nike, Inc., 2011). Two visionary men, by the names of Bill Bowerman (Nike’s co-founder) and Philip H. Knight (Chairman of the Board of Directors), set out to revolutionize athletic footwear which later redefined the industry. Bowerman and Knight were first a partnership under the name, Blue Ribbon Sport. The goal of Nike, Inc. was to distribute Japanese quality shoes at a low-cost to America. As of 2000, over 40% of Nike’s sales come from athletic apparel, sports equipment, and subsidiary ventures. It dominates the athletic footwear industry in the global market share by 33%. It has over 20,000 retailers that includes Nike factory stores, Nike stores, NikeTowns, Cole Haan stores, as well as its internet-based Web sites (Enderle, Hirsch, Micka, Saving, Shah, & Szerwinski, 2000) . Planning Functions Considering the mass size of Nike’s organization, maintaining traditional and non-traditional distribution channels are controlled by its planning functions. Management directors and independent directors (Enderle, Hirsch, Saving, Shah, & Szerwinski, 2000). In this study, it analyzes the influence of legal issues, ethical climate, and corporate social philanthropic...
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...Analyzing Management Concepts in My Work Place David A. Johnson Organization for Management 330 Instructor: Mary Jo Arney March 9, 2015 Abstract In this report you will get a brief Idea of how I operate my own business just like others do. I will cover methods I use on a daily basis that help my business succeed. This is different compared to other jobs and business that are out there because I am the only employee. I also hold the title of manger, and President of my company. Let me welcome you to the world of Truck driving as an Owner operator. Analyzing Management Concepts in My Work Place Planning Welcome to the wonderful world of truck driving. I would like to take a few minutes to tell you about how I go about planning my business and what I mean by planning is setting myself up with jobs or as we call it loads. This requires a few hours a day for getting work to do so you can make your living. Generally I call a freight broker that is looking to have freight hauled to any place it needs to be hauled for a price and how this works is there are several independent owner operators out there and we all put in a bids and times we can have the freight there and once the bids are in the broker will contact the one he see’s best fit for the load. This is something I have to do on a regular basis usually after I have ran my hours for the day and shut down for the night to rest. I always make sure I am never without a load to haul if I do not have a load to haul I...
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...Being the District Manager of Dunkin Doughnuts Jennifer Clifford MGT330: Management for Organizations Instructor: Michael Marticek April 27, 2015 Being the District Manager of Dunkin Doughnuts Introduction For the last two years, I was the manager of a Dunkin Donuts location that has been ranked as the top performing store in the system. Recently, after review my performance over the last two years, they have promoted me to district manager and given me the responsibility of opening another five new locations over the next two years. With this new job, I will be responsible for structuring, staffing and operating these five new locations, which means coming up with job designs, an organizational design, the recruiting and selection of employees, and the training and performance reviews of the employees. Job Design “Job design occurs when managers determine the tasks needed to be done, who will do them, and the selection criteria to be used to choose employees and place them on the job (Baack, 2014). When coming up with the job design I need to look at every job that will need to be done at each location and what parts of each job will work well with one another. I do not want the job of a cook to be that of a drive through attendant as well, if I do they might burn the food. Job design consists of job analysis, job description and job specification and each one of these is important to the job design. Job analysis is when the human resources department works...
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...Grading Summary These are the automatically computed results of your exam. Grades for essay questions, and comments from your instructor, are in the "Details" section below. Date Taken: 10/20/2013 Time Spent: 1 h , 58 min , 37 secs Points Received: 9 / 10 (90%) Question Type: # Of Questions: # Correct: Multiple Choice 10 9 Grade Details - All Questions Question 1. Question : German sociologist Max Weber defined basic characteristics that enabled organizations to run effectively. These characteristics are coordinated through all but one of the following measures: Student Answer: Effective communication Standardized work processes Direct supervision CORRECT Decentralized authority Instructor Explanation: The answer can be found in Characteristics of Typical Organizations of MGT 330 Points Received: 1 of 1 Comments: Question 2. Question : The organizing function includes all but one of the following activities: Student Answer: job design increasing departmentalization establishing authority relationships CORRECT destabilizing authority relationships Instructor Explanation: The answer can be found in Introduction of MGT 330 Points Received: 1 of 1 Comments: Question 3. Question : Which type of organization structure opens itself up to weaknesses such as duplication of activities and inter-market customer competition? Student Answer: Machine Bureaucracy ...
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...Discussion Question 1: In your own words, how would you describe the control function of management? My definition of the control function of management would simply be explained as controlling the environment. Management is in charge of making sure everyone is doing their assignment requirements for their position. Doing this function gives management a better understanding of which employees are performing their duties and which employees might need a little push in the right direction. Why do you think the controlling function of management has a negative connotation? I figure the word alone gives off negativity, “controlling.” I mean who really wants to be controlled? Even if the controlling happens in a work place the word can still sound a little negative. When one works with others they would like to think of everyone working together not one being controlled be another. How would you say the controlling function of management has evolved? I believe the evolution of controlling function of management has evolved by adding a Human Resources department. Think about how business was back in the 1930s if you were caught doing something not in your normal duties you were just fired on the spot, there was no way to fight for your job back, no one to stand up for your rights and defend you, you were straight out of luck and just out of a job. Discussion Question 2: What are some different types of control mechanisms that you have seen used? Well one control mechanism...
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...Organizing Paper: Cintas Corporation MGT/330 August 10, 2011 Awilda Irizarry Organizing Paper: Cintas Corporation Cintas Corporation is a publicly traded company which operates more than 430 facilities throughout North America, South America and Asia. “Cintas designs, manufactures and implements corporate identity uniform programs, and provides entrance mats, restroom supplies, promotional products, first aid, safety, fire protection products and services, carpet and tile cleaning and document management services for approximately 800,000 businesses.” (Cintas Corporation, 2011). Cintas is the largest company in the industry, employing more than 30,000 employees and is widely recognized as the industry leader. Such standards are not reached easily and they are not reached without proper organizing in all facets of the business. In order to earn the title of industry leader Cintas managed to effectively develop and use its organizational resources. Technology, physical assets and human resources are just a few of the organizational resources that set Cintas apart from its competition. Technology Cintas Corporation is generally recognized as a uniform rental company, and it is exactly in that division where the technology Cintas uses sets it apart from its competitors. Because Cintas carries such a wide range of rental products and serves approximately 800,000 businesses they rely on mass customization to meet demand. Mass customization is process of producing high-volume...
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...External/Internal Factors Paper MGT/330 August 1, 2011 Joey Martin External/Internal Factors Paper Functions American Red Cross was founded in Washington D.C. on May 21st, 1881 by Clara Barton. She first hears of a similar organization following the Civil War in Europe. An organization based on volunteer work that provides emergency assistance and disaster relief. The ARC cover five area of assistance, these are: military family assistance, blood support, safety and health education, community service and international relief and development. The Emergency disaster relief helps fire, hurricane, flood and earthquake victims re-establish their lives by providing, housing, food, health education, clothing and other necessary assistance. Their education services provide people with the basic First Aid, CPR/AED trainings along with swimming and lifeguard lessons. The ARC is mainly supportive by volunteers, community donations and other Red Cross supportive programs. Their Mission Statement is “The American Red Cross, a humanitarian organization led by volunteers and guided by its Congressional Charter and the Fundamental Principles of the International Red Cross/Red Crescent Movement, will provide relief to victims of disaster and help people prevent, prepare for, and respond to emergencies. Volunteers play a great role in the organization; they have all ages, backgrounds, gender, helping as instructors, teaching, case managers, administration support etc. They make...
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...Management and Leadership University of Phoenix This paper will examine the roles and responsibilities of organizational managers and leaders in creating and maintaining a healthy organizational culture within AT&T. I will also differentiate between management and leadership within AT&T as well as describe the roles in which both managers and leaders play in creating and maintaining a healthy organizational culture within AT&T. I will go on to explain how the leading function of management supports the creation and maintenance of a healthy organizational culture within AT&T. Finally, I will conclude with my recommendations that both managers and leaders can use to create and maintain a healthy organizational culture within AT&T. The responsibilities of the managers within AT&T are to monitor employees’ performance, provide feedback during progress reviews, and identify areas of improvements and employee recognition. AT&T also has leaders, which are classified as work leaders. Their duties are to aid employees like themselves in their day-to-day job duties. Work leaders tend to be more experienced employees who managers delegate this responsibility. Although the two terms management and leadership appear to be similar, I can assure you they could not be more different. Someone can be a manager but not necessarily a leader. By definition, managers have subordinates and leaders have followers. (Changing Minds, 2008) There are vast dissimilarities between a...
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