...much higher percentage of Internet users have reliable Internet connections, which allow them to upload almost all websites in less than a second. M-commerce is the ability to conduct a transaction while using a mobile device. There are two frequent types of usage of the m-commerce, a mobile user can buy something online from his mobile web connection, or he can use his mobile device as a way of physical payment in a shop (which thus replaces money, checks or credit card). There rules are truly fondamentals when talking about making m-commerce technology a reality: reliability, security and speed. In fact speed is a critical need for the development of m-commerce, one will not use its mobile phone to pay for something if it takes longer than using a regular money payment. Furthermore, todayeveryone expect us to be very fast, and we live much faster than former generations used to, and this has only been possible through technological improvement. This boils down to the fact that a new technology must feature speed in its main characteristics in order to gain a real impact on our everyday lifes. In fact, in order to be implemented in our life style, a new technology has to be efficient from its launch period, because consumers have been used to great quality. A mobile user is going to use m commerce only if it is less convenient than buying online...
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...achieve this objective. This system opens multiple routes to the customer service (e.g., ATM machines, telephones, Internet and mobile phones). Although, advancements in e-banking technology have already transformed the modern world, E -banking is still an innovation in creating products and services through electronic channels with low cost. These products and services include billing, credit, deposit management and electronic payment of products and services such as electronic money (Samadi and eskandari, 2012). The number of mobile phone users worldwide reached the seven billion mark in 2013(the mobile economy 2013). By the end of 2013 there will be more mobile devices on earth than people. One of the recent innovation in the field of communication is mobile banking, where a customer interacts with a bank via mobile phone. In India there are 867.80 million mobile phone subscribers of those 21.61 million people use internet on these devices (TRAI 2013). A new approach in the field of banking services is the supply of financial and banking services with mobile phones. Mobile- banking is a new concept that emerged in the global economy in the recent years and has created new streaming in the fields of commerce and trade. In india , E-business have got benefits such as the lack of legal restrictions, minimum needed requirements, high penetration rate of mobile and advanced wireless communication technology. However, financial resource of people is limited; consequently,...
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...IMPLEMENTATION OF MOBILE BANKING SYSTEM IN BANGLADESH THROUGH RURAL PEOPLE A study on Mobile banking and Dutch-Bangla Bank Limited For the partial fulfillment of the course ‘Research Methodology’. Code: MGT-411 Under supervision of: Md. Shahidul Islam Fakir Assistant Professor Department of Management Studies Jagannath University, Dhaka Prepared by: Md. Rajiul Alam ID: 06671740 BBA 4th year, 2nd semester Department of Management Studies Jagannath University, Dhaka Publisher: Department of Management Studies. Jagannath University, Dhaka Date of publication: 12/07/2012 Executive summary Banking can simply be expressed as the business of keeping, lending, exchanging and issuing money. The Mobile phone has started a new dimension for transaction and banking system. We call this system as Mobile Banking System. Mobile Banking System ensures the use of the cell phone in several types of banking transactions. I want to understand the current situation of mobile banking system in Bangladesh and also want to share this knowledge with others. This report will help its reader to understand the mobile banking system and its future in Bangladesh specially through the rural people, and to understand how to overcome the problems of mobile banking system through rural people in Bangladesh. Objectives of the study: 1. To prepare a formal study on Mobile Banking System...
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...seconds for a page to download, but that current average download time across backbone connection on most web sites is almost ten seconds. If the load time of a webpage is more than 8 seconds, users will have no patience to wait it and they will close this website. For the aspect of its importance: Firstly, the 8-seond rule is prerequisite for m-commerce technology. The mobile phones and other handheld devices provide the high speed internet connectivity, which provides the basis of the M-commerce. Once you have high speed internet connectivity on your mobile phones, you can shop, sell, pay or trade online anytime and anywhere in the world. Secondly, speed is very much an issue when using your mobile, because you often tend to be impatient in the first place, when the mobile is so slow to connect to the internet. Thirdly, Consumers become nervous when an electronic financial transaction takes too long, or when they have to re-enter their information to make it happen. Q2. Why might it be useful to m-commerce providers to have records of their users’ purchase histories? By engaging a mobile commerce, mobile providers not only allow the customers to go to more sophisticated behaviors, but also do have the distinct possibility of lowering churn rates and keeping their customers longer. When get in a longer term, the m-commerce providers should have visibility into consumer habits that enable them to new products and services that are more tailored to what the consumers really...
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...for a child in school to own a mobile phone now almost every child not only owns a mobile phone but laptops, game systems and I Pods. Television has advanced radically over the last fifty years we have gone from watching silent, black and white movies to satellite dishes with hundreds of channels. Through the development of television we have learned about our surrounding environment in brilliant colour and sound. Consequently we are also bombarded by news, politics and the terrible events that occur in real time, to the extent that we have become immune in our reactions to developments around world. The increasing amount of time spent watching television and surfing the internet takes up a large portion of free time in comparison to previous decades and the growth spent using this technology is attributed to the growing obesity problems in today’s society. We are much more dependent on amenities such as technology and fast food and this is contributing to an overall unhealthy lifestyle. Computers were one of the most amazing technological advances of our time and the use of computers has transformed most people's lives both in business and at home. The computer was originally designed to process data and although this is still the computers main function they are now so much more. Unfortunately the collection of data and the advancements in computers has caused unforeseen problems, such as the misuse of collected data, privacy and security issues...
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...Adoption of Mobile Banking in India Business Research Methods By, Group 5 Section B Sr. No 1 2 3 4 5 6 7 Name Raagul S N Viswanathan Muthu Ritesh Jain Karan Daga Anshul Gupta Debajib Das Ankur Bordoloi Roll Number 12DM-108 12DM-181 12IT-015 12FN-61 12HR-04 12DM-49 12IB-11 Group 5, Section B, Institute of Management Technology, Ghaziabad, PGDM 12-14 Page 1 Executive Summary: This study was conducted with the aim of identifying the factors affecting the adoption of mobile banking by the mobile users. It has been identified that variables like speed of the transaction through mobile, Mobility access, functions provided by mobile banking, ability to learn, perceived cost, perceived utility, perceived Risk etc play important role in the adoption rate of mobile banking. With the convergence of banking services and mobile technologies, users are able to conduct banking services at any place and at any time through mobile banking. The increasing ownership of smartphones in India and rest of the world has made this service accessible to large masses. For banks, mobile banking vis a vis other traditional forms of banking is a highly preferred channel as it cuts down on costs in the long run. Also it provides a highly convenient option to customers as they can carry out their banking transactions at a click of a button wherever they like. To realize this win-win situation, it becomes highly important to identify the key factors affecting the adoption of mobile banking by the...
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...out the issue of mobile notspots. A series of talks held with mobile operators has so far failed to find a solution. "It can't be right that in a fifth of the UK, people cannot use their phones to make a call. The government isn't prepared to let that situation continue," he said. The proposals to end the frustration - currently only aimed at improving 2G services - are as follows: * National roaming - phones would use another network when theirs was unavailable, similar to how roaming works when abroad * Infrastructure sharing - mobile networks would be able to put transmitters on each other's masts * Reforming virtual networks - agreements that companies such as Tesco and Virgin currently have with single operators would be extended to all four networks * Coverage obligation - obliging the networks to cover a certain percentage of the UK - and leaving them to decide how to do it The government has given the industry, businesses and the public until 26 November to respond to the proposals. Leaked letter Mr Javid may face opposition to the move from within his own party. The Times newspaper has reported that a leaked Whitehall letter contains a warning from the Home Secretary Theresa May that allowing people to roam between networks could compromise efforts to track criminals and terrorists. Mr Javid's plan is reported to have prompted Theresa May to warn of security issues "[It] could have a detrimental impact on law enforcement, security and intelligence...
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...Mobile Commerce Research June 22, 2013 M-commerce and its applicability in Egypt Prepared by Mahmoud Youssef Hany Nemr Mahmoud El Sayed Research Paper Title: Mobile Commerce and its applicability in Egypt 1. Abstract 2. Introduction 3. Mobile commerce features 4. Mobile commerce opportunities 5. Mobile commerce success factors 6. Mobile commerce adoption barriers and challenges 7. Mobile commerce applications 8. Future trends in mobile commerce 9. Conclusion 10. References ABSTRACT F ast−growing ability of wireless devices to handle a wealth of data content as well as voice transmission is opening the door to the creation of new products, services, markets, and revenue streams. According to research projections, mobile commerce will cross $30 billion by end of 2016 growing at 40% compound rate at U.S. only. Globally, consumers are likely to spend $119 billion by 2015 through their mobile phones, which will account for 8% of all ecommerce activity. Mobile commerce is gaining increasing acceptance. The need for mobility is a primary driving force behind mobile banking, mobile entertainment and mobile marketing, and is supported by an ever increasing convergence of computers and mobile telecommunication devices. So this paper is a descriptive study for the overall picture of mobile commerce and its features, opportunities, success factors and challenges and its applicability...
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...Mobile Commerce Research June 22, 2013 M-commerce and its applicability in Egypt Dr. Eman Arafa Prepared by Mahmoud Sayed Hany Hassan Hussein Nemr Mahmoud Mohamed El Sayed Research Paper Title: Mobile Commerce and its applicability in Egypt 1. Abstract 2. Introduction 3. Mobile commerce features 4. Mobile commerce opportunities 5. Mobile commerce success factors 6. Mobile commerce adoption barriers and challenges 7. Mobile commerce applications 8. Future trends in mobile commerce 9. Conclusion 10. References ABSTRACT F ast−growing ability of wireless devices to handle a wealth of data content as well as voice transmission is opening the door to the creation of new products, services, markets, and revenue streams. According to research projections, mobile commerce will cross $30 billion by end of 2016 growing at 40% compound rate at U.S. only. Globally, consumers are likely to spend $119 billion by 2015 through their mobile phones, which will account for 8% of all ecommerce activity. Mobile commerce is gaining increasing acceptance. The need for mobility is a primary driving force behind mobile banking, mobile entertainment and mobile marketing, and is supported by an ever increasing convergence of computers and mobile telecommunication devices. So this paper is a descriptive study for the overall picture of mobile commerce and its features, opportunities, success factors...
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...Quality Attributes in mobile Web Application Development Axel Spriestersbach 1, Thomas Springer2 1 SAP-AG, Corporate Research, Germany axel.spriestersbach@sap.com 2 Dresden University of Technology, Germany springet@rn.inf.tu-dresden.de Abstract: This paper deals with a quality model for mobile web applications. The paper describes typical challenges in the development of mobile web application and decomposes the challenges into the quality of the ISO 9126 quality standard. This leads to an adjusted ISO model that focuses on those quality features that are important in order to assure the quality of mobile web applications. The proposed model may be used for analyzing the quality factors of mobile web applications, expert evaluation checklists and may be used for quality based content adaptation. Finally, the paper shows that challenges in mobile web application development may be solved by applying quality insurance methods to the development of those applications. Introduction The mobile Internet promised comparable flexibility and cost efficiency to the normal web. However, experiences indicate that the development of mobile web applications needs to consider special challenges in the areas of usability, development efficiency and runtime consideration. The major challenge of mobile application development is the heterogeneity of mobile devices and web browsers installed on the devices. The differences in the form factors and input capabilities strongly influence...
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...combined mobile delivery of email, voice mail and messaging services. GoMobile software will allow customers to receive important messages on all Smartphone’s including RIM, Palm, Android, Windows, iPhone, and Android devices. GoMobile’s values and intentions are in the improved efficiency of an enterprises communication and the enlarged manageability of numerous devices and the communication applications linked to these mobile devices. GoMobile’s software will concentrate on the necessity of enterprise employees to be in constant contact with their communication applications, even when they are not in the office building or even when the employee is away on vacation. GoMobile supplies users with an integrated access to their email, voicemail and other messaging applications on their mobile device. GoMobile’s contribution is mainly needed by an IT department that is required to sustain numerous devices while having the equivalent access to email, voice mail and instant message notifications. For example, Palm, Windows, Android, iPhone, and RIM devices operate on completely distinct configurations and work in different ways with major email packages like Microsoft Outlook and Lotus Notes. Without GoMobile, different devices and email packages need an IT Department to configure distinct software solution for each brand of device. Now GoMobile will be the universal platform connecting the user’s communication applications (email, voice mail, messaging) and the major mobile devices...
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...IMPACT OF MOBILE MONEY SERVICES ON THE PERFORMANCE OF SMALL AND MEDIUM ENTERPRISES IN AN URBAN TOWN IN KENYA BY KENNETH M. NYAGA A DISSERTATION SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF MASTER OF BUSINESS ADMINISTRATION (CORPORATE MANAGEMENT) IN THE SCHOOL OF BUSINESS AND PUBLIC MANAGEMENT AT KCA UNIVERSITY NOVEMBER, 2013 DECLARATION I declare that this dissertation is my original work and has not been previously published or submitted anywhere for award of a degree. I also declare that this contains no material written or published by other people except where due reference is made and author duly acknowledged. Student Name: ______________________ Sign: __________________________ Registration Number: ________________ Date: ___________________ I do hereby confirm that I have examined the master’s dissertation of: Kenneth Miriti Nyaga And have certified that all revisions that the dissertation panel and examiners recommended have been adequately addressed. Signed _______________________________ Date ___________________ Dr. Okonga-Wabuyabo, Brigitte M. Dissertation Supervisor ii ABSTRACT Since the launch of mobile money services in Kenya in 2007, the number of subscriptions has grown to approximately 48% of entire the Kenyan population. This overwhelming uptake has been attributed to the affordability and accessibility of the service, especially among low income earners. The main challenges of mobile money technology...
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...helping in the development of business operations, changing business models, and internal communication tools. Over the last few years, companies have made large steps in adopting this technology. Internet access, e-mail and mobile communications have changed the way the people lives and the way how companies sell products to customers. As a result, companies adopted electronic business to get customers satisfactions. The large movement of using electronic business has advantages and disadvantages for both companies and customers. One of the advantages of using e-business for customers is its availability. Products are for sale for 24 hours a day, seven days a week, as a result of sales for 24 hours, customers can easily access the global markets at any time. Accessing the global markets allows customers to buy different products like computers, mobile phones and clothes from any place in the world. At the moment, customers start to access the global markets and compare between different companies selling the same products. For example, if a customer want to buy a mobile phone that customer will open different pages on the internet using e-business and compare the price that each company want to sell that mobile phone. Another advantage of using e-business is that customers obtain quick delivery of...
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...Research in Motion’s Blackberry: an Innovation or Communication Crisis? This report deals with Research in Motion (RIM) a global leader in innovative wireless technology, who revolutionized the Smartphone industry in 1999 with the introduction of the Blackberry. (RIM, 2012)The specific product that will be the focus of this report is their new offering, the Blackberry Torch 9810. (RIM, 2012) 1.0 Marketing Issue Research In Motion (RIM) has failed to capitalize on the BlackBerry market share to employ an effective marketing strategy. This was evident when Torch 9810 was released to compete with iPhone and Android phones; the lack of a consistent strategic marketing direction resulted in a dismal sales performance of the model (Goldfayn, 2012). RIM was unable to effectively market the technical advantages (Brodkin, 2011) of Torch 9810. Furthermore, it may have alienated BlackBerry users by RIM’s failure to have an effective integrated marketing communication (IMC) campaign to inform customers as to what and why such features were present in Torch 9810 (Dvorak, 2011). As a company that deals in products of dynamically continuous innovation, the Torch 9810 could have been such if it was marketed more effectively (Rubin, 2012). 2.0 Target Market An effective target segmentation for an organisation in order to satisfy consumers needs and wants should include demographic, psychographic and behaviour (West, Ford and Ibrahim, 2010). RIM should target consumers’ evaluation criteria with...
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...iPhone decision, we used the “SWOT” Analysis Model and the Value Center Concept Model. Strengths: 1. All the critical IVK Sales Department applications can be easily transmitted to become an iPhone “app”. 2. Optimal security features favorable to IVK: a. Encryption. b. Support for Virtual Private Networks (VPN). c. “Remote Wipe” that allows users to remotely erase data on the phone. d. Wi-Fi and Internet transport security standards are available. e. iPhone can be locked down and individual functions of the iPhone can be individually disabled. f. Overall trust with Apple and App Store security protocols. g. “Sandboxing” allows isolation of phone data from “apps”. 3. Compared to Notebooks and Personal Computers, the iPhone is cheaper, portable and accessible. Weakness: 1. The IVK IT Department will have less control over what the users download onto the iPhone in terms of “apps” and any malicious code associated with them. 2. Increased IT resources’ level of effort in regards to adhering iPhone use to current IVK technical policies (some current IT projects must be deferred or even cancelled). 3. Open-Source technology is not available on the iPhone to make customized applications, security code, and quality control processes. Opportunities: 1. The Sales Department and their iPhone use may increase their job efficiency leading to more revenue. 2. Employees will be more reachable and communication among...
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