...Sarah Rose Management Skills Development: MGT 585-02W Fall 2013 Case Analysis Does this milkshake taste funny? George Steins’ Ethical Dilemma * Discuss all of the reasons why you believe George might act unethically and remove the filters, allowing the maggots to remain in the mix. The first reason George might act unethically is due to Social Learning Theory. “Analysis revealed that perceived learning opportunities were shaped, enabled, and constrained by a variety of social, cultural, structural, and process-related imperatives. This was manifested through two learning systems: (1) a formal learning system directly managed by the organization and (2) an informal system that was fostered through strong social networks and driven by the organizational culture. From this investigation, we posit a social theory of learning, which encompasses sharing knowledge and experience through social interaction” (O’Toole, 2011). This is an article for developing learned systems by the Australian Army in their ‘fighting for knowledge’ campaign to understand learned systems in a military setting. Using a focus group of over 150 armed personnel to understand some of the cultural and social systems enforced. Social theory is a theory that states that we learn through observation and our direct experiences with others (Robbins. 2013). The social learning theory is enacted by both formal learning systems, decreed through management, and informal social networks. In the case George is...
Words: 2202 - Pages: 9
...Motivation and Teams Case Study Case One: Two Men and a Lot of Trucks The first theory is I think plays in this study are the expectancy theory. I think this because her children believed in the hard work they performed would lead to rewards. This led them to buy a franchise of their own. Equity theory is also found in this case study due to the rewards that each child got due to their mother owning the business and rewarding them to work for her. Ms. Sheets also plays a role in the expectancy theory. She did believe that if she worked hard her business would succeed more than she would have expected. Ms. Sheets opened a Stick Men University that was used to train franchisees and movers how to properly move items and customer service. Case Two: Siemen’s New Boss The theory this case study shows is expectancy theory. I feel that Mr. Kleinfield displayed the characteristics of this theory. He came to the business young and with new ideas that would save the company money and the employees their jobs. It appears that the plant was costing the business more money than they expected or wanted to continue paying. Mr. Kleinfield came to the location and had to convince the employees to change their normal hours days and hours. He eventually convinced the employees to do as he asked which in time reduce production time and costs, which saved their jobs. He was open to questions by anyone in the plant, even the employee reps. He was there to show them that he was...
Words: 297 - Pages: 2
...TOPIC: Attrition in organizations Group 7: Rahul Kumar Gupta: 12P157 Rajesh Choudhary: 12P158 Rajiv Gupta: 12P159 Rakshit Sharma: 12P160 Ravi Goel: 12P161 Ravi Kant Singla: 12P162 Attrition The reduction in staff and employees in a company through normal means, such as retirement and resignation is called attrition. Attrition leads to loss of key employees who have thorough knowledge of the company and its practices. Appointing new employees in place of old involves cost of recruiting and training them. Experience in a field is very important for better performance. New employees lack this and this might lead to some pitfalls during their work. If there is high attrition, it also results in a negative impact on new employees about the work...
Words: 339 - Pages: 2
...Business Plan Part 1: Preparation Describe an original idea for a product or service you think you can develop and sell. A service that I think I can sell would be motivational speaking. I can also develop and sell books. The most inspiring and successful motivation speakers are those with a personal story of success that can be passed on to audiences (Marsden, ehow.com). I know this because I am currently doing speeches now and will eventually author books. I choose this path because I have always been a talker. Every since a child, I have loved to speak in front of crowds. I would love to read the Sunday school minutes. I was then introduced to Toastmasters International Speaking Club and was advised of how well of a speaker I am. I did not believe it at first. I then begin to see it because people demanded me to speak so they could hear me. I decided I could make this a career, so I started speaking. Now I am four speeches away from having my Advanced Communicator Silver with Toastmasters. Once it is obtained, I will only have one more level to reach out of five, which is the Advanced Communicator Gold. I am also working on becoming an accredited speaker through Toastmaster. Once I become an accredited speaker, I will be able to charge for my speeches versus accepting whatever donations are provided. Once my speaking career takes off, I will venture off into authoring books. I think I can sell books because I am an excellent speaker and people will...
Words: 1087 - Pages: 5
...Whenever the term motivational speaker is introduced to a conversation, I instantaneously imagine an overly enthusiastic man, preparing to deliver the same watered-down, cookie cutter speech that has roamed the halls of every high school. Therefore, it was only natural for me to shrink back in fatigued anguish at the thought of having to endure the same torturous event in which I would be expected to appreciate with mock enticement. Mr. Christopher Taylor is a man of too many words and very little tolerance for ignorance. Walking into the room, the weight of his presence was awakening. Something about the way my older peers glanced at him with the up most respect sent a trigger alerting me to the significance of him. Although he sat patiently through his detailed introduction, his eyes focused around the room, seemingly categorizing each student into a database, well organized through years of practice. Light applause trailed him as he took a firm stance in the front of the ballroom. Deceptively, he began with generalized questions about how people perceive each other, trivial knowledge that determined little, other than the common sense of his audience. After a series of varyingly mediocre topics, Mr. Taylor quieted down and pondered to himself for a second, gaining his thoughts and deciding how best to approach the next topic, “How many of you are pre-med students?” he asked inquisitively. I was one of many of the proud students who raised their hands. Nodding in acceptance...
Words: 748 - Pages: 3
...each point of motivational interviewing, why it was used, and whether or not it was successful. What was done well in this interview, and why? What would you have done differently, and why? Of the theories we have learned in this unit, which theory stands out in this interview? Where and how? “A client-centered and empathetic counseling style is one fundamental and defining characteristic of motivational interviewing. We regard the therapeutic skill of reflective listening or accurate empathy ... to be the foundation on which skillfulness in motivational interviewing is built ... Through skillful reflective listening, the counselor seeks to understand the client’s feelings and perspectives without judging, criticizing, or blaming ... The crucial attitude is a respectful listening to the person with a desire to understand his or her perspective” (Miller & Rollnick, 2002, p. 37) In this case, the Motivational interviewing refers to an interpersonal counseling or communication style rather than a specific therapy or set of techniques (Rollnick & Miller, 1995). This style is evident in the process of MET (Motivational Enhancement Therapy). The focus of this particular interview was on helping the client to overcome reluctance or ambivalence on his own, while allowing him to make positive changes in his approach to anger management. The therapy did not assume that the client wanted to change, but lead the client to own their need for change. The motivational interviewing assumed...
Words: 1631 - Pages: 7
...OL 125: Personal Development Plan – SWOT Analysis (Milestone Two) Student Name: Sheril Cunamay Date: May 20, 2014 Strengths (What do I do well?) | Weaknesses (Where can I make improvements?) | List at least 4 strengths here. Use complete sentences. * 1. I play piano real well. * 2. I am a great motivational speaker. * 3. I’m always very passionate about what I do. * 4. I am very self-motivated. | List at least 4 weaknesses here. Use complete sentences. * 1. I’m very shy. * 2. I’m sometimes over confident about things. * 3. I’m too emotional at times * 4. I am a workaholic. If I could work and not take a break, I would. Sometimes I lose sight of the more important things in life. | Opportunities (What kinds of things could I be doing based on my strengths?) | Threats (Where could I be using my strengths and talents more productively?) | List at least 4 opportunities here. Use complete sentences. * 1. I could be playing for my churches ministry when they go to sing at other churches. * 2. I could speak to those around me to be led to God through my motivational speaking. * 3. I could use my passion for others and music and teach those around me to turn to God through music. * 4. I could pursue to open up a new ministry that would show those people in the town that I’m in about God’s love. | List at least 4 threats here. Use complete sentences. * 1. I could be using my talents in churches. * 2. I could be using them at the children’s hospital...
Words: 432 - Pages: 2
...MOTOVATIONAL THEORY RESEARCH PAPER In my workplace, the “Goal-Setting Theory” is strongly emphasized as a motivational theory. This seems to be a good motivational theory. In general, positive findings and strong results are behind it. The “Goal-Setting Theory” shows that by being specific in the goals set, having the goal more difficult, and receiving feedback on the performance, the output is higher. The history behind the Goal-Setting Theory started in late 1960’s. Edwin Locke thought that a major part to motivation was by setting a goal. Through Locke’s findings “we can determine that specific goals increase performance; that difficult goals, when accepted result in higher performance than do easy goals; and that feedback leads to higher performance than does non-feedback.”(Robbins & Judge, 2011, Chapter 7). There is a way to make the Goal-Setting Theory apply in the workforce today. The system used by some organizations is called the Management by objectives (MBO) program. This system helps put the goals into action in a larger setting. There are four parts to the MBO program including specifying your goal, participation in creating the goal, having a time period on the goal, and feedback regarding the performance on the goal. Using this system can be productive, but hasn’t been proven to always work. When a specific monthly goal is set in front of me at my current job, I am motivated to reach that goal because my pay is based on it. If I don’t reach...
Words: 635 - Pages: 3
...1. I have not failed. I’ve just found 10,000 ways that won’t work .- Thomas Edison 2. The only place where success comes before work is in the dictionary. – Vidal Sassoon 3. Business opportunities are like buses, there’s always another one coming. – Richard Branson 4. Formal education will make you a living; self-education will make you a fortune. – Jim Rohn 5. An entrepreneur tends to bite off a little more than he can chew hoping he’ll quickly learn how to chew it. – Roy Ash 6. The most valuable thing you can make is a mistake – you can’t learn anything from being perfect .- Adam Osborne 7. A man must be big enough to admit his mistakes, smart enough to profit from them, and strong enough to correct them. – John C. Maxwell 8. Our business in life is not to get ahead of others, but to get ahead of ourselves. - E. Joseph Cossman 9. Logic will get you from A to B. Imagination will take you everywhere. – Albert Einstein 10. You can’t ask customers what they want and then try to give that to them. By the time you get it built, they’ll want something new. – Steve Jobs 11. Live out of your imagination instead of out of your memory. – Fortune Cookie 12. Success is liking yourself, liking what you do, and liking how you do it. – Maya Angelou 13. The most important thing in communication is to hear what isn’t being said. – Peter F. Drucker 14. If everything seems under control, you’re just not going fast enough. – Mario Andretti ...
Words: 1778 - Pages: 8
...in which you believe in or you have benefited from personally, you will be a very successful person. I’ll always prefer to promote the products/services that I had used, reviewed, joined or read before. We live in abundance of wealth today. There is no limit to our earnings; we have the capacity to earn extraordinary income if we are determined to achieve it. What is most important is how we deliver our own self to others. If we give our best capability, the successful result we want will come to us ultimately. This is the law of Universal Abundance that I have learned throughout the years. You can distribute this ebook for FREE. You probably had received this ebook from a friend or by subscribing to my e-zine, eSuccessMastery Success Motivational Resources E-zines....
Words: 7593 - Pages: 31
...Employee retention means the plans and strategies use to make the valuable employees not to leave their job. Most of the multinational concerns are facing problem in the retention of employees..In this research proposal iam going to study how Riordan manufacturing group can retain their employees. Retention of employees will give a lot of benefit to the concern: The employee retention will help a concern to get good turnover, will help to avoid interruption in service, to keep up the goodwill, to get back the efficiency etc.There are various reasons for employees to leave the organisation. If the organisation tackles the factors which are responsible for employees leaving the job they can retain their employees. Riordan manufacturing group is one of the leading plastic producing concerns in the plastic industry. The riordan manufacturing group is a sub concern of the Riordan industries. The riordan manufacturing group functions under its headquarters situated in California. The riordan group was founded in the year 2000 with a work force of 30 employees. But after that they grown from heights to heights and now they have a work force of more than 800 employees.Riordan group have a well equipped research center which helps the company to remain competitive in the industry. The riordan group supplies plastic to the aircraft companies and leading other major concerns.Riordan group have branches all over Europe and the European headquarters is at germany.The riordan group holds...
Words: 1990 - Pages: 8
...Table of Contents Introduction: 1 Research Aim: 2 Research Objectives: 3 Research Questions: 3 Literature Review: 4 The Methodology: 6 Design of Research 6 Research Philosophy: 7 Research Approach: 7 Data Collection: 7 Sampling 8 Data analysis 8 Ethical concerns: 8 Limitation of the Study: 9 Timetable through Gantt chart: 9 Accessibility issues: 10 Strength of anticipated findings and how they relate to aims and objectives of study: 10 Part-B Title: Employee motivation and its impact on employee performance, a case of Tesco, UK Introduction: Employee motivation is demarcated as the inclination or exertion applied by the worker in demand to accomplish objectives of the association and this occurrence of motivation is widespread and outcomes because of some disappointed requirements of the worker. (Armstrong, 2009) The elementary motivation procedure has four phases; a single has assured fondness and fascinations and hatreds that he/she desires to accomplish. When these requirements and yearnings are not pleased, a determination or motivation is shaped in that individual to attain that aim. Motivating the employees is thoroughly connected to the customer’s contentment and retention. If the worker is not motivated in workplace and is not pleased to the job that he/she is executing then he will not be capable to aid the consumer with packed commitment and decency. Consumer’s satisfaction is heavily reliant on consumer...
Words: 2737 - Pages: 11
...the journal is not so appropriate because the objective is on perceptions only whereas the title seems to be getting a dependable results. 3. PROBLEM The author cited no clear problem statements but the title seemed to be of educational significance. The problem was not clearly delineated and it required several readings to establish why the authors felt this study needed to be done. It was limited to the researchers' capabilities and resources. 4. REVIEW OF LITERATURE The author cited no clear review of literature; however, several appropriate references were used in the introduction section which referred to Thailand and Hong Kong university students but it was very limited to only motivational factors and challenges to become entrepreneurs. 5. HYPOTHESIS This research didn't state any hypothesis about how motivations and obstacles have an impact on university students to become entrepreneurs although all the data and results collected from the survey was analysed by the statistical software SPSS. Descriptive...
Words: 785 - Pages: 4
...to develop a conceptual framework and a tool for measuring motivation of online learners. The study was carried out in three phases, the first of which was the construction of a framework, based on an extensive literature review. Phase two consisted of identifying variables computable from log file data, associate with the framework and compatible with previous empirical research. For this purpose, an empirical study was designed and a specific learning environment focusing on vocabulary for adults was chosen. Log files of a large population (N=2,162) were collected and variables were identified using Learnograms, a visual representation of learning variables over time. This phase resulted in seven explicitly defined variables, along with a mechanism to calculate them from the raw log files. The third phase included preprocessing of the dataset (reducing it to 674 cases) and application of hierarchical clustering of the variables. This phase resulted in three clusters interpreted to fit the three dimensions of motivation defined in the framework. A discussion of this study and further research is provided. 1 Introduction Assessment of learners' motivation in online environments has been a challenge for both researchers and instructors, and the reason for it is twofold: motivation is an important factor affecting the learning process and explaining individual differences, however it is a factor difficult to evaluate without direct contact with the learner...
Words: 2879 - Pages: 12
...Q.1 What is business research? Answer: Business research is a structured process implemented in an organization to solve fields of concern such as client criticism, economic affairs, and functional research by accumulating appropriate facts and clearly defining an answer which in turn amplifies the organization’s profits, performances, and opportunities. In addition, the role of an organization is to invest time and resources in gathering related material and by making decisions which correlates with the desired outcome for the advancement, welfare and growth of the organization. For instance, a mobile company is associated with a risk on their new product cost and services, this is where the business research process comes to play. These issues are resolved by making right decisions by collecting relevant information. For example, either by conducting survey from ‘n’ number of customers or through direct feedbacks or comments posted by the product users on the company’s webpage. Q.2 You have received a business research report done by a consultant for your firm, a life insurance company. The study is a survey of the customer satisfaction based on a sample of 600. You are asked to comment on its quality. What will you look for? Answer: With the projected survey record, I would discover and examine all possible features which were considered by the consultant to measure the quality. Also I would research and review the reason for choosing a sample of 600. Before going into...
Words: 759 - Pages: 4
