...communicate with others. My communication has mainly been on a social level, even at work, my jobs haven’t really required me to be communicating with people with medical needs. Now going into the medical field I know I need to start now in changing the current way I communicate. This class has been a real eye opener in the direction which I would like to take. I have a desire to work with the elderly and hospice patients. Your (Tim) lectures have been most enlightening hearing about your professional experience in this area. I know I need to work on my listening skills. I have already been working on this task. By ensuring what has been said to the sender gives the sender a message of genuine concern and keeps me on task with the conversation. I have applied this to my social communications as well. You’re a great teacher with a ton of good life experiences that I have found most helpful with my growth in the medical field. I also learned I am very interested in self hypnosis. Just the couple of things you (Tim) taught us I have already used and have told friends of the new ideas. One I use almost daily is when I am going to sleep at night and can’t fall asleep, telling myself to “to go to sleep” in my head, really works. I use to have a hard time falling asleep but not anymore. Thank you for a nice class, I just wish we would have had more lecture time. Seven Main Factors that Influence Communication Influences on life impact our lives and...
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...development of trust and to build upon a therapeutic relationship between the patient and members of the health care team. Demonstrating the skill(s) of effective communication is key. Assessment of a patient’s ability to communicate includes gathering information about the ‘contextual factors’ that influence communication itself. A context includes all the factors that influence the nature of communication and interpersonal relationships. This includes the patient’s internal factors and characteristics (psychophysiological) the nature of the relationship (relational) and the situation prompting communication (situational). Psychophysiological context refers to the patient’s internal factors and characteristics. First, monitoring some of the even basic physiological status such as pain, hunger and weakness. Second, paying attention to one’s emotional status and treating/preventing conflicts with anxiety, anger, hopelessness and even euphoria. Last but not the least, the growth & development status of the patient; simply not only looking only age but to the developmental tasks as well, perceptions/personality and the patient’s self-concept and self-esteem all play a vital role in communication itself. Relational context refers to the nature of the relationship between the participants. Is the relationship social, helping or working? As a nurse, I must pay close attention and factor in all three in my skill set. The level of trust and the balance...
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...its relevance in occupational therapy with children. I will discuss some of the current literature surrounding groupwork and the merits of its use in occupational therapy. I will then analyse and discuss some of the factors in groupwork which influence the outcomes and effectiveness of the group including the group composition, the establishment of long-term and short-term goals, and the therapist’s style of leading the group. I will apply these factors to a specific condition for the purpose of demonstration. Finally, I will reflect on my learning of groupwork and how it will influence my future practice. Groupwork theory and use in therapy: Groups are defined by Mosey(1973) as ‘an aggregate of people who share a common purpose which can be attained only by group members interacting and working together’( as cited in Finlay, 2001, p.3). Acording to Blair(1990, as cited in Finlay, 2001) groups are ‘intrinsic to existence’. We are involved in family groups, classroom, peer, sport, work tasks and other groups. Group work is an approach that is widely used across occupational therapy and healthcare settings. ‘Only in more recent times have group practitioners and researchers begun to explore the use of group activities as a therapeutic approach’(Barnes, Howe & Schwartzbeg, 2008). This is in line with the renewed focus on occupation-based, client-based and evidence based practice(Barnes et al., 2008). According to Yalom(1995), there is much support for group therapy in response...
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...In the video “pregnant stroke-Incident Scene” the paramedics are called to attend to a patient who is 28 weeks pregnant, and collapsed at home. I will be looking at ways the paramedic demonstrated therapeutic communication techniques when attending to the patient. Through my assignment I will use the “So what” reflection cycle. Therapeutic communication is the communication between a health professional and a patient and is also extended to the family members. Some of the techniques that can be used in therapeutic communication are active listening, summarising, and paraphrasing to gain trust from their patients. “According to Mosby’s Dictionary (2012), therapeutic communication is a process where health professional use verbal and non-verbal communication to encourage patients to express ideas and feelings and at the same time gain respect”. In the video the paramedic is asking the patient to squeeze his hand as an indication she understands what he is saying. The paramedic is also kneeling to ensure he’s at the same level with the patient. This creates a relaxed environment for all parties and shows respect to the patient. The paramedic is also using touch as a sign of emotional support and this creates trust. “According to Berman et al. (2015), “Providing appropriate forms of touch reinforces emotional support, encouragement, caring and personal attention”. We also see the paramedic using open ended questions to get information about the patient from the husband...
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...Personal and Professional Health Care Communication Linda Osayamwen HSC/350 November 9, 2011 Bachelors in Nursing Personal and Professional Health Care Communication Introduction Health care communication facilitates inter-dependence among healthcare members. It involves sharing ideas and thoughts with physicians, student nurses, nursing peers, patients, families and other inter-disciplinary healthcare members in a professional manner. Effective healthcare communication is important in care delivery because it enhances higher outcomes, patient safety, patient compliance to treatment, creates trust, utilization of healthcare and, satisfaction. Definition of Health Care communication Health care communication is defined as the process in which an individual is able to collect and process adequate or basic health information needed to make the right health care decisions. Communication is the process of sharing information using a set of common rules (Northouse & Northouse 1998. p.2). Relevance of effective personal health care communication with other health care professionals, clients and patients. Health care communication in intrapersonal context refers to our inner thoughts, beliefs, feelings, and, our self-talk about issues that influence our health directed behaviors (Northouse & Northouse 1998. p.4). Personal communication is vital in health care communication, starting from the first encounter with the patient throughout...
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...take away from the experience of observing this video that will help me build knowledge and self-awareness in one of the following areas: therapeutic communication; or inter-professional communication? DOCTOR EMERGENCY DEPARTMENT VIDEO * Therapeutic Communication ‘Therapeutic communication is defined as the face-to-face process of interacting that focuses on advancing the physical and emotional well-being of a patient’ (Laffan. S, 2011) and as ‘a process in which the nurse consciously influences a client or helps the client to a better understanding through verbal or nonverbal communication’ (Mosby's Medical Dictionary, 8th edition. © 2009, Elsevier.). Reflecting on the ‘Doctor Emergency Department’ video (Doctor Emergency Department), I chose to concentrate on therapeutic communication. Therapeutic Communication uses many different strategies to gain trust, demonstrate empathy and to provide the best and most comfortable care for the patient. There are also barriers involved with therapeutic communication, which will hinder healthcare. Therapeutic communication differs from our every ‘day to day’ communication between friends or family (social relationship) as it is a learned skill, that is patient focused and is beneficial to the patient. Therapeutic communication has a defined life line and the relationship will cease when the healthcare for that patient ends. Also ‘The Nursing and Midwifery Board...
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...with exceptional behavioral needs as determined by a licensed specialist. The primary purpose of my position was to employ specific protocol in individualized behavior intervention plans, provide active supervision to student with such plans and maintain student progress data. Additional illustrations of responsibilities related to my post include instructing students in social skills, assisting students in understanding...
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...families, co-workers or communities; the need for leadership and organizational skills are in demand more now than ever. The goal of this paper is to further discuss the purpose of my leadership development plan utilizing professionals, peer-reviewed articles, and credible websites that pertain to each of my SMART goals. The SMART goal topics that I have chosen are to improve upon my communication skills and to decrease the length of stay of clients with congested heart failure. Communication is a major component in delivering optimal care to our clients; as well as providing a cohesive and organized workplace. There are benefits to both the hospital and the client in decreasing length of stay; from decreasing stress to the client to decreasing additional work on staff, requiring fewer resources and making more efficient the treatment plan for the patient. Demands for provider’s time lead to distraction and mistakes, further complicating matters. My first goal is to improve my communication skills with my peers and colleagues on a daily basis. This goal will increase the clarity of our vision and common goals of the unit. Nurses must communicate effectively in order to provide appropriate medical care. Effective communication skills in nursing has benefits for both nurses and patients; creating a higher level of patient satisfaction and decrease medical mistakes. Improving my communication skills will give me the ability to facilitate the best possible care for the patient;...
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...Introduction The purpose of this assignment is to reflect upon my communication and interpersonal skills used during my clinical placement on a ward for acute medical admissions for older people. I will reflect upon how I used those skills to help build therapeutic relationships with patients and how that helped to assist in their recovery. Therapeutic relationships involve developing trust between a patient and practitioner. It forms the basis of a relationship that is essentially safe and confidential, with clear boundaries and leads to better communication and therefore a better outcome for the patient. (Pullen & Mathias, 2010) Being able to reflect upon situations is vital in the role of the nurse. Being able to examine personal thoughts and perceptions enables the nurse to have greater self awareness and build upon strengths and develop personal and professional competencies. (Somerville, D. et al 2004) Reflection has been described as being able to think about a situation, make sense of it and ultimately learn from it. (Clarke and Graham 1996) Taking a period of time to reflect and review a situation allows a person to move on and through the learning experience, become a better practitioner (Bulman et al 2012) By being able to reflect and ask myself what would I do differently or could my practice have been better will only help to develop my skills and knowledge and influence my future as a practitioner in a positive way. Having looked at several reflective...
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...and Professional Health Communications Paper By wandacasby | Personal and Professional Healthcare Communication Wanda Casby University of Phoenix HCS 350 Health Care Communication September 20, 2010 Ana M. Cinco, MSN, RN, CNS In today’s world, effective communication is an essential component of life. It is a mean for expressing thoughts, feelings, opinions, and concerns. In the healthcare setting effective communication among the healthcare team is crucial. It allows for minimal miscommunication, and safe quality care of the patient. When good communication is missing, health professionals can misunderstand or be ignorant of patient’s needs and expectations; furthermore patients may not understand their rights and the choices available to them” (University of Wolverhampton, 2007). The purpose of this paper is to provide information on healthcare communication and how effective personal and professional healthcare communication can affect other healthcare professionals, clients, and patients. In addition, this paper will provide information on how relevant effective professional healthcare communication is to health outcomes, and how the lack of effective personal and professional communication contributes to poor health outcomes. And finally, theories and principles of therapeutic communication in the health care setting will also be explained. “Healthcare communication is concerned with the application of communication concepts and theories...
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...Using ‘Person Centred’ Communication Skills and Models to Help Clients Admitted for the First Time to a Mental Health Hospital Introduction Communication is one way of exchanging information and feelings from one person to another (Bach and Grant 2009). It is transmitted through verbal and non-verbal behaviour. Communication is an essential and fundamental aspect of nursing care (Timmins 2011). It is a major and important part of daily nursing practice in the nurse-client relationship (Sheldon et al. 2006). Communication in nursing is unique and it is different from communication between healthcare providers because nurses are at the start of the healthcare service as they spend more time with the client than other healthcare professionals (McCabe and Timmins 2006). Therefore, nurses have to pay more attention to improving their communication skills for better client care. In order to establish a positive relationship with the client, it is necessary to communicate effectively and subsequently improve the quality of nursing care (McCabe and Timmins 2006). Effective communication is key to a therapeutic relationship with the client. It is defined as a ''purposeful form of communication used in the helping relationship'' (Ruesch 1961 cited in Arnold and Boggs 2007, p18). It is developed by the nurse for the purpose of assessing, planning, implementing and evaluating client care (Arnold and Boggs 2007). The establishment of a nurse-client relationship was a key element...
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...furthering my degree, so I can advance in my career and more effectively help people with mental health disorders within the judicial system. After I earn a Master’s of Science in Mental Health Counseling I want become a licensed clinician. My focus primarily will be on helping youth that are court adjudicated into residential therapeutic facilities, such as KidsPeace. At KidsPeace they accept adjudicated clients but there is not a specific program in place to effectively treat these individuals. It is my goal along with the program director of the organization for myself to develop and pioneer a conduct disorder program and establish it within the KidsPeace organization. The reasoning behind choosing this field is my work experience and some of the population I have been exposed to. Through my observation violence is a learned behavior, and unfortunately young victims of violence generally become perpetrators of crime and develop mental health disorders. Many times if juvenile offenders are not adjudicated to the correct residential therapeutic facility; that specializes in conduct disorder programming. When this happens these individuals are more likely to cycle through the judicial system and become career criminal, which leads to over populated correctional facilities. It is my goal to bring social awareness to this through my research and contribution to the field. I will able to do this through my acceptance into the program at Walden and through the skills and knowledge...
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...COMMUNICATION IN MENTAL HEALTH NURSING Communication is a key concept in nursing. Care Quality Commission (2012) highlighted the importance of accessible information and communication in the delivery of high quality care services. Nurses often spend a large proportion of time exchanging information with their patients and listening to their needs. Therefore, effective communication and interpersonal skills are vital in building caring professional and ethical nurse-patient relationships. These enable the delivery of personal centered care which is particularly important for mental health patients. For instance, therapeutic communication in mental health services can promote the well –being of the clients. To address these issues, this essay aims to identify key components of effective communication that can enhance good quality care for people with mental health problems. Poor practice examples that are resulted from the lack of sufficient communication are investigated for example, report of the Mid Staffordshire NHS Foundation Trust Public Inquiry (2013). Finally, the influence of effective communication on my future practice is discussed. Communication is the process by which people use to exchange information through verbal or nonverbal messages. It comprised of both verbal and nonverbal messages, such as; body language, eye contact, facial expression, tone of voice, rate of speech, context and hesitations that accompany the words (Videbeck 2011). Morrissey and...
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...Non-maleficence protects consumers by insuring that their provider will not provide services if under the influence of drugs or alcohol. Autonomy gives consumers the right to make own choices and decisions. It also gives them the right to confidentiality of all verbal, written, electronic, augmentative, and nonverbal communications throughout their treatment. Justice protects consumer by insuring fair, equitable, and appropriate treatment of persons. It also protects OT practitioner by holding requisite credentials for the occupational therapy services they provide in academic, research, physical, or virtual work settings. Veracity protects both the consumer and the practitioner by obligating both of them to tell the truth. Also, it insures that the practitioner has accurate credentials and qualifications. Furthermore, it protects the work of other by making sure that the correct person is getting credit. Lastly, fidelity protects consumer and OT practitioner...
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...short communication between myself and a mother (Caroline) whom I had met three times before, at the antenatal, birth, and six-to-eight week contacts. I had cancelled a three-to-four month visit with her that day on the advice of my mentor. Caroline was an experienced mum and the visit had been mainly to aid my development (Appendix One). She had sounded fine on the phone and had told me she was coming into clinic. Borton’s (1970) reflective model will be used to guide this essay, and I will analyse how the experience has improved my skills in building therapeutic relationships, while recognising areas that require work in order to fulfil my role. All names have been changed to protect confidentiality, as is the responsibility of any registered nurse (NMC 2008). Mental and emotional wellbeing in all family members is intrinsic to the wellbeing of children. The “Healthy Child Programme” (DH 2009) identifies the assessment and promotion of this area as a core part of the health visitor’s role. A common mental health problem that impacts on children is post-natal depression, affecting 10-15% of women (Royal College of Psychiatrists n.d.). Infants whose mothers have post-natal depression often have less positive life outcomes, as discussed in Every Child Matters (HM Treasury 2003). It can impact negatively on emotional, social and mental development, often demonstrated through behavioural problems (Wrate et al., 1985), and neurological problems (Dale, 1995). This can influence outcomes...
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