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New York Times Paywall

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AMINA HALILOVIC RAZIC
MKT505, Marketing for Managers, Spring 2014
HCS 2 – Assignment – The New York Times Paywall
04.05.2014.
1. Is the Paywall working?
The Paywall is the new system introduced by The New York Times in September 2011 that prevents internet users from accessing news articles without a subscription. The paywall used by The Times is a „soft“ paywall which means that users are able to see some content (20 articles per month) and after they reach the limit, they must pay to access more content. The paywall proved to be a successful endeavor for The Times in the short run, because in only 2 months they managed to get 390 000 subscribers, which assured them a new source of revenue. In addition to these subscriptions, 70% of The Times subscribers to the print version registered for the online subscription as well. Long term success of the project was still in question due to many factors affecting the online subscriptions, such as availability of other sources of news, willingness of other big news providers to offer content for free and new emerging technologies that affect the way users read content online, like smartphones and tablets. In spite of that, the confidence of The Times publisher in their new payment system is evident in the fact that shortly after the success of this project they introduced the same system for another famous publication in their group: The Boston globe.
Other news publications that tried this model have had positive, as well as negative, experiences with it. WSJ has managed to keep its superior position in the news provider industry despite its paywall, while the The Times of London had a drop of 66% in the traffic to their website, only 17 days after the introduction of paywall. The New York Times however, did not have this same problem, as is evident from Exibit 13, which shows that the number of unique visits to

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