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Officemax Observation

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Business Case
OfficeMax was an American office supplies retailer founded in 1988. Core values of OfficeMax are integrity & accountability, think company & customer first, teamwork & trust, focus and discipline, and sense of urgency. It is now a subsidiary of Office Depot. There are seven OfficeMax stores in Illinois. My clients are employees working at OfficeMax in Skokie, IL. There are twenty-two employees working at this location.
Performance Gap
The current situation is many employees and customers have been injured. There is a lack of knowledge and confidence in employees at OfficeMax. At least 10 out of the 22 employees have been injured while working at OfficeMax. It is important to address this issue now because safety of employees …show more content…
Creation of safety training (proper lifting) – I will add detail to equipment PowerPoint including “6 steps to proper lifting.”
January 31. Refine and test tool on proper lifting – I will add video to the equipment PowerPoint. This will enhance the experience for visual learners.
February 10 – 24. Demonstration and Observation – I will hold proper lifting training classes/sessions for every employee. I will demonstrate to the group and will observe every employee individually. My observation will focus on their utilization of the “Six steps of proper lifting.”
February 25 – 27. Draft/create tool on proper lifting while using a ladder – I will create steps on properly place materials in high-level storage.
February 28 – March 3. Refine and test tool on proper lifting while using a ladder – I will provide handout to every employee. I will demonstrate to the group and will observe every employee individually.
March 4-5. Draft/create tool on using pallet jack properly – I will create steps on how to use a pallet jack properly.
March 6-10. Refine and test tool on using pallet jack properly – I will provide handout to every employee. I will ask questions to employees on the steps.
March 11-13. Draft/create tool on stretches – I will create steps on

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