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Organization Climate

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Week 7: Organizational Climate Questionnaire
Motivation and Leadership
4/23/2013

Alice Fusco, Ph.D.

Organizational Climate Questionnaire

Upon completion of the Organizational Climate Questionnaire, I scored Kenco at a 13, which is considered supportive. The features that Kenco needs to improve are reward system, organizational clarity, innovation, involvement, and teamwork. The five steps that I think Kenco could implement to become an enlightened company are as follows: 1.) When management is setting goals they need to make sure that the employees have the supplies to complete the goal. For example last week the managers set a goal for the kitting department to make 5,100 demo kits but we had a very difficult time reaching this goal because we ran out of boxes. So in the future I think management needs to check inventory before setting goals. The company has some very good strategic plans but lacks a lot of the organizational clarity needed to carry out these plans. 2.) The company recognizes good employees and work well done but lacks in the reinforcing rules and guidelines across the board. Kenco has some very well written policies but needs to reinforce them. 3.) New ideas need to be sought from and used in all parts of Kenco. 4.) The upper management needs to get feedback and suggestions on decisions from people that are affected by the decisions. For example a new rule on being late or absent was implemented without any input from employees who it affected. The new rule on being absent did not bother employees that much but the rule on being late met lots of resistance from employees. Our facility is located in between two railroad tracks so in any direction you come in you have to cross a railroad track. This is a big problem with getting to work on time in the mornings and getting back to work from lunch. 5.) Teamwork could

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