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Outback Steakhouse Case Study

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I. For the following reasons, the employee selection methods at Outback Steakhouse help the organization achieve a competitive advantage: The Selection process within most organizations is the foundation of competitive advantage through people. Employees are the main ingredients that make the company successful. Therefore, since the competitive advantage to an organization’s success is it choices of the people who are brought on board with the company, there has to be a stringent interviewing process that allows all of the bases to be covered so that a bad fit for the position is not brought on board by mistake. In a job fit option, the leaders create the job specification that needs satisfying by the employees hired. Outback Steakhouse has integrated a defined selection process for hourly and management workers that will help hire and retain people to successfully run their organization. This selection process helps the organization achieve a competitive advantage because it allows Outback to recruit the applicant, assess their qualifications rigorously, then select the most competent centered on its objective by choosing employees who are willing to adapt to the culture, vision, values and beliefs of Outback Steakhouse
a. The first reason that the employee selection methods that Outback Steakhouse uses will give the competitive advantages over other competitors is the fact that they use such a stringent process when considering a candidate for employment. The fact that the person has to not only have what it takes to do the job, but patience as well separates them from other people who may want the job, but do not want to go through the process of doing more than simply filling out an application and selling themselves to management. This has been used by several restaurants, some will make you wait an hour before they come speak with you, just to see how long

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