...Cover Sheet Project Part 1 Overview of the Effective and Efficient Online Course Team Overview of the Effective and Efficient Online Course Team Advantages of collaborative online teams • Promotes critical thinking skills. • Promotes creative thinking through social communication and sharing of ideas. • Requires active student involvement in the learning process. Students increase preparation and practice working with one another. • Provides courage for people to ask questions without being monopolized by one group member. Easier than face to face for some. • Creates a more personal environment than in large groups. • Provides a social support system for students. You never know when a question needs to be answered. • Builds diversity understanding among people. Allows all races to come together. • Develops team skills used on the job and life • Easy to keep track of deadlines with more time to work on a project. • You can access the online information from anywhere. • Things can be completed quicker. • Documents can be stored in a central location for anyone to access it. • Easy way to improve the positive relationships among the members. • Easier to stay on task. Effective and Efficient Teams: • Clear goal, result-driven, unified commitment, kids who worked well together, and outside support. • Attempts to clarify any problems among the group and clarify an issue. • Very committed. • Having a common defined goal that is...
Words: 934 - Pages: 4
...suppositions about human nature and how people behave at work, and briefly describe them. b) With reference to these models, discuss how individual attitudes and assumptions can influence your behaviour as a manager. Question 2 a) Describe the three management styles of Laissez-Faire, Participative and Autocratic. b) Evaluate how this model can be applied to identify study and review patterns of management behaviour. Question 3 a) Explain how your effectiveness as a manager is measured at Easynet, and identify at least one other possible measure that could be applied. b) Explain the difference between effectiveness and efficiency. c) Discuss how each of the three management styles can help you to be more or less effective or efficient as a manager. Question 4 With reference to the AABCD model, describe at least two delegation situations which would require you to vary your style, approach and behaviour in order to achieve a positive outcome. Question 5 Assess the relationship between your individual performance as a manager and the managerial performance and behaviour that is expected at an organisational level. Q1 A) The two models I will highlight about human nature and how people behave at work are The Believe Cycle and the Personal Investment Model. The Believe Cycle The Believe cycle is split into 4 sections as you can see in the diagram below: - To understand the believe cycle it’s easier to relate it to a real world example so I have...
Words: 3348 - Pages: 14
...of Groups and Teams During recent times the organization experienced drastic changes in the communication industry. These changes had a detrimental effect on the company’s customer base and the net profit our company, Desert Communications. The current situation requires us to re-think our service delivery model, increase efficiencies from our support departments and transition the traditional customer service departments to value-added units that support the sales and marketing operations efforts. During the following months the orgaization will implement operational changes in the customer-service call center with the objective of developing a more dynamic customer response and leverage customer contact to expand our service offering channels. These operational changes need to be addressed to the employees in the call center in ways that maximize the employee acceptance, collaboration, long-term objectives and understanding of common goals. The following outlines the presentation and delivery plan of the upcoming transformational operational plan. Presentation Methods There is a difference between a group and a team. A team can be characterized as a coordinated effort between a set of people. These efforts result in a better performance than an individual’s work. “A group is two or more participants that primarily share objectives” (Robbins & Judge, 2011). Suggest a method for an operational change consists of many factors that will either be effective or ineffective...
Words: 1566 - Pages: 7
...Syllabus Certified General Accountants Association of Canada 100 – 4200 North Fraser Way Burnaby, British Columbia Canada V5J 5K7 www.cga-canada.org © CGA-Canada, 2013 All rights reserved. These materials or parts thereof may not be reproduced or used in any manner without the prior written permission of the Certified General Accountants Association of Canada. Printed in Canada ISBN for an individual volume: 978-1-55219-599-4 About CGA-CANADA _________________________________________ CGA-Canada today The CGA designation focuses on integrity, ethics, and the highest education requirements. Recognized as the country’s accounting business leaders, CGAs provide strategic counsel, financial leadership, and overall direction to all sectors of the Canadian economy. The Certified General Accountants Association of Canada — CGA-Canada — sets standards, develops education programs, publishes professional materials, advocates on public policy issues, and represents CGAs nationally and internationally. The Association represents 75,000 CGAs and students in Canada, Bermuda, the Caribbean, Hong Kong, and China. Mission CGA-Canada advances the interests of its members and the public through national and international representation and the establishment of professional standards, practices, and services. A proud history CGA-Canada was founded in Montréal in 1908 under the leadership of John Leslie, vicepresident of the Canadian Pacific Railway. From the beginning, its objective...
Words: 39811 - Pages: 160
...market awareness of your organization’s needs, thereby increasing the competition to serve those needs and increasing the formality of the relationship between you and the supplier. In short, an RFP places you—the buyer—in control of the desired service levels and related requirements and lets potential vendors know up front that your most important concern is the level of customer service you will receive. Reasons to Write a Formal Request for Proposal • To increase competition for your organization’s money, which will increase the options and potentially could drive down the cost. To identify and select qualified organizations capable of supporting high levels of service in the most cost-effective and administratively efficient manner possible. To select stable, organized and efficient organizations interested in developing long-term relationships. To award opportunities to the most capable and qualified organization(s)—whose capabilities and experience can...
Words: 4470 - Pages: 18
... Keller University @ DeVry University Online Dr. Robert Kenmore, Professor Group Project – Gilbert, Reynolds-Myers, Ladson, M. Williams, Williams, & Sampath January 18, 2014 I. Strategic Plan A. FEMA’s National Disaster Recovery Framework (NDRF) defines how Federal agencies will more effectively organize and operate to utilize existing resources to promote effective recovery and support States, Tribes and other jurisdictions affected by a disaster. B. The National Disaster Recovery Planning (NDRP) Division at Federal Emergency Management Administration (FEMA) Headquarters facilitates and coordinates RSF (Recovery Support Functions) activities and recovery planning at the national level, additionally, the RSF coordinating agency will commit to designating a senior level principal to serve as the RSF national coordinator, provide significant engagement and management for the RSF, and ensure ongoing communication and coordination between the primary agencies and support organizations. a. Dr. Eliyahu Goldratt’s Critical Chain Concepts (Course handout). II. Strategic Capacity Plan A. The National Disaster Recovery Framework (NDFR) aims to leverage and concentrate the effects of existing Federal resources, programs, projects and activities through an organization of Recovery Support Functions (RSFs) to promote effective recovery for affected communities before and after a disaster...
Words: 1626 - Pages: 7
...8 | | |Introduction to University Studies | Copyright © 2013, 2012, 2011, 2010, 2009 by University of Phoenix. All rights reserved. Course Description The essential information, skills, tools, and techniques necessary for academic success and personal effectiveness at University of Phoenix are introduced in this course. The course develops and applies practical knowledge and skills immediately relevant to first-year university students. Course topics include goal setting and working with personal motivation, understanding and using university resources, developing efficient study habits, making the most of personal learning styles, and how best to manage time and reduce personal stress levels. Policies Faculty and students will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality...
Words: 3609 - Pages: 15
...Operations Strategy Operations Strategy PGP – Term 8, 2016 Overview: Operations is the ‘how’ we do things regarding of what function we work in an organization – Accounting, HR, IT, Marketing, Operations, R&D, Sales or Supply chain – and strategy is the general direction for aligning operations in the organization to its strategic objectives and within its context. All CEO surveys in recent years list among their top-5 concerns: how to grow revenues, how to make their organization more efficient, and how to lower costs. Achieving these is the remit of operations strategy. Overall we wish to figure out how we can achieve desired strategic objectives of an organization across multiple functions, and even across organizations through analysis –qualitative as well as quantitative – and managing change. Module Leaders: Professor ManMohan S. Sodhi Cass Business School City University London manmohan_sodhi@isb.edu Professor Haresh Gurnani School of Business Wake Forest University hgurnani.isb@gmail.com (Professor Sodhi will lead Sessions 1-5 and Professor Gurnani Sessions 6-10.) Course objective and content: The overall goal is to develop an understanding of how to determine the general direction to ensure that the decisions being made to improve or create operations are coherent, i.e., towards the same organizational objectives. We will refer to a framework (7V framework under development by Professor Sodhi) as a lens for viewing and re-positioning...
Words: 1747 - Pages: 7
...PROJECT MANAGEMENT The added value of online project management tools in group assignments Alichan Bogaterov Dave De Clercq Koen Depauw Gertjan De Vogelaere Zhou-Heng Yang Table of contents Table of contents 2 Introduction 3 Group assignments 4 Characteristics 5 ISO 10006: 5 PMBOK: 5 Our findings: 6 Remarks 6 Complexity & Uncertainty 7 Example case 8 AON-network 9 List of Criteria 9 Test Results 11 SMARTSHEET 11 PROJECTPLACE 13 ZOHO PROJECTS 15 Critical note 18 Conclusion 19 Appendix 20 Sources 22 Introduction For the course ‘Project Management’ of Prof. Dr. Mario Vanhoucke we had to make a group assignment. The topic of this assignment wasn’t specified by the professor but the only requirement was that it needed to be something in the field of project management. Long discussions were held in our group to decide which topic we wanted to address, which ones seemed interesting or in what area we could make a small contribution. Then it struck us, why don’t we try to bring project management into our daily lives. This all led to the following: the topic we wanted to address was whether the usage of online project management tools on group assignments could have added value. We did this because working on group works is a major part of our time spent at the university of Ghent so far. This amount of time sometimes brings along frustration, unproductive meetings, etc. But it’s not the only reason, we believe that...
Words: 5304 - Pages: 22
...Course Description This course offers guidance and examples on how to communicate effectively in a workplace that is increasingly dependent upon technology as a means to communicate globally. The course provides students with an understanding of technology-mediated communication and the ability to maximize the use of new media to optimize organizational communications. Intranets, Internet, e-commerce, and the impacts upon customer satisfaction of new communications technologies are explored. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Turban, E., King, D., McKay, J., Marshall, P., Lee, J., & Viehland, D. (2008). Electronic commerce 2008: A managerial perspective (4th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. Roebuck, D. B. (2006). Improving business communication skills (4th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. All electronic materials are available...
Words: 2500 - Pages: 10
...8 | | |Introduction to University Studies | Copyright © 2013, 2012, 2011, 2010, 2009 by University of Phoenix. All rights reserved. Course Description The essential information, skills, tools, and techniques necessary for academic success and personal effectiveness at University of Phoenix are introduced in this course. The course develops and applies practical knowledge and skills immediately relevant to first-year university students. Course topics include goal setting and working with personal motivation, understanding and using university resources, developing efficient study habits, making the most of personal learning styles, and how best to manage time and reduce personal stress levels. Policies Faculty and students will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality...
Words: 3101 - Pages: 13
...Ashland University Organization Design, Development, and Change Management MBA 501 (Hybrid/Classroom & Online) Dauch Room 243 Fall 2015 Professor: Pat Berry, (MAOL), Adjunct Professor E-mail: Office Hours: Available via email, text, or phone, (330-336-4646) Credit hours: 3 Class meeting times: Face to face meetings will be September 14, 28, October 12, 26, November 9, 23. The alternating sessions after week September 14th, will be offered online via BlackBoard. Prerequisites: MBA Foundations class or equivalent Course Materials: Organization Development & Change, Thomas G. Cummings and Christopher G. Worley, 10th edition, (note the 9th edition is not the same). Course Description: This course explores the theories and concepts managers can apply, on their own or in collaboration with an OD consultant, to drive effective change management initiatives within their departments or organizations. The course examines how to create and enact positive change in business at the systems level by understanding the elements of organizational design as well as theories and models pertinent to organizational change. The course focuses on large-scale OD interventions as well as strategies and tactics managers can employ to plan, enact and monitor change within their spheres of influence. Topics covered in the course include: understanding the fundamentals of organizational design; systems thinking and its impact on the change process; defining OD and the...
Words: 2183 - Pages: 9
...Module 7, Course 2, Session 18 Growth Strategies - External March 9, 2013 Discussion Topics Section Introductions and Segment Objectives The Acquisition Process – Target Research and Process Execution Case Studies Concluding Thoughts – Keys to Success Background Information on John Dickinson Page 2 3 7 15 17 CONFIDENTIAL 1 Introductions and Segment Objectives Introductions: • • John Dickinson – Session Leader Participants – Goals, objectives, questions, and backgrounds CONFIDENTIAL Session Objectives: • Why pursue external strategies? • • • Limited organic growth versus strategic goals New products / services, end markets, technologies, and customers, as well as sourcing synergies What are some of the strategies? • • • Joint ventures – private and public / governmental Acquisitions Divestitures and re-investing in the core business The Acquisition Process: • • Strategic goals and target identification / research Deal execution – the team, valuation / structure, and culture / integration 2 CONFIDENTIAL The Acquisition Process – Target Research and Deal Execution 3 Developing the Optimal Acquisition Process CONFIDENTIAL Optimizing the process begins with analyzing the unique dynamics of the Buyer’s situation, and then developing an appropriate and flexible strategy for achieving the Buyer’s goals. Process Considerations Current End Market Dynamics & Outlook Parent Company Objectives & Resource Commitment Management Team Objectives...
Words: 2731 - Pages: 11
...BCIS – ASSIGNMENT 1 Developing Information Management Skills Overview Dynamic Global Transformation (DGT), a consultancy company in the construction industry, is aware that their electronic records of in-house information and knowledge are largely unstructured and often unreliable. They realise that despite having the technology already in place they don't use it effectively. In order to sustain their competitive advantage in the consultancy field their immediate priority is to address the fundamental Information Management objectives in the Information Age: To know the most efficient way for finding information online To know how to confirm the reliability of the information/findings To be able to manage online information DGT have invited ‘Three’s Company’ to help them develop their information management skills by guiding them through the process of retrieving electronic information. Our presentation and associated papers will assist DGT with the above by; Advising DGT of an appropriate online training site from a selection available. Demonstrating best practice of an appropriate search strategy for Online Recruitment, including a flow chart to illustrate the process. Providing an annotated list of the best references for Online Recruitment. Evaluating Three’s Company personal experiences of online searching. Presenting Three’s Company’s summarised recommendations to DGT using a PowerPoint presentation and a further illustration showing the...
Words: 4125 - Pages: 17
... | | | |Daytona State College Cell phone Bomb Threat Seminar | | | Table of Contents Introduction & Background 3 Mission 3 Exercise Design & Evaluation Plan 4 Capabilities 4 Embry-Riddle Aeronautical University 4 Demographics 5 Residential Campus Student Demographics (Fall 2013) 5 Exercise Overview 6 Exercise Design & Development Plan 6 Exercise Needs 6 Exercise Purpose 6 Exercise Scope 7 Exercise Objectives 7 Participants 7 Players 7 Moderator 7 Facilitator 8 Mediators 8 Scenario 8 Initial Scenario 8 Secondary Scenario 12 Exercise Development 13 Exercise Timeline 13 Milestones and Tasks 14 Evaluation Guides (EEGs) 14 Capability 14 Capability Outcome 14 Tasks 15 Public Education & Training 15 HSEEP Compliance 16 Planning & Organization 16 Observation & Data Collection 17 Analyze Data 17 Draft After-Action Report (AAR) 18 After Action Conference 19 Identify Improvements & Implementation 20 Finalize the AAR and IP 20 Track Implementation 20 Recruit/Assign/Train 21 Conclusion & Recommendations 21 Recommendations...
Words: 4022 - Pages: 17