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P&G Talent Management

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Procter & Gamble Talent Management

P&G has won numerous awards for its talent, leadership development and retention programs. Most recently, it emerged as the second most attractive employer in Singapore at the Randstad Award 2016, behind Changi Airport Group; and was ranked first for the career progression opportunities and good work-life balance categories. It is well known for recruiting high-performing employees and putting rigorous processes in place to retain and develop those talents.

Key Learning Points: • Start with the end in mind – Align talent strategy with business strategy
Effective talent management requires that the business goals and strategies drive the quality and quantity of the talent needed. P&G views “business decisions and talent decisions as one.”

• Build from within philosophy
P&G elevates staff from within and only less than 5% of hires come from the outside at a later stage. Having such a culture means that P&G places great importance on developing their leaders. In leadership development, P&G believes in hands-on experiences through job rotations and diversity. To build its talent pipeline, P&G provides a wealth of technical, functional and leadership skills training. Some programs are offered at career milestones. Other programs take managers out of the classroom and into retail stores or even into consumers’ homes.

It creates early, meaningful responsibilities for every employee matching business needs with personal strengths and interests. From Day One, school graduate recruits at entry level positions are trained and given the trust and autonomy when they assume real responsibilities on important projects. This helps in fostering commitment.

Promoting from within also means that P&G offers career progression opportunities. It plans the experiences employees need to go through to get the next two or three jobs.

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