... |Unit number and title | |BTEC National Business |Unit 4 Business Communications. | |Learner name | Assessor name | Department | | |All Business & Enterprise team |Y- CSI | |Date issued | Hand in deadline |Actual date submitted on | |Thursday 22nd October 2015 |Friday 13th November 2015 | | | | | |Assignment title |Google IT! | |The aim of this unit is to show learners that the collection and management of business information, and the successful communication of that information | |throughout a business, is critical for the future prosperity of the organisation....
Words: 2007 - Pages: 9
...P1 Explain different types of business information, their sources and purposes 1 P2 Present complex internal business information using three different methods appropriate to the user’s needs 2 P3 Produce corporate communications 2 P4 Evaluate the external corporate communications of an existing product or service 2 P5 Explain the legal and ethical issues in relation to the use of business information 3 P6 Explain the operational issues in relation to the use of business information 3 P7 Outline electronic and non-electronic methods for communicating business information, using examples for different types of audience 4 M1 Analyse different types of business information and their sources 1 M2 Analyse the legal, ethical and operational issues in relation to the use of business information, using appropriate examples. 3 D1 Evaluate the appropriateness of business information used to make strategic decisions 1 D2 Evaluate the effectiveness of business information and its communication as key contributors to the success of an organisation, using examples to illustrate your points. 2 General comments on assignment: Grade Awarded Distinction Merit Pass Points: 70 80 90 Signed (teacher) Date Students Name: _______________________________ Teachers...
Words: 870 - Pages: 4
...title | Level 3 | Unit 4 Business Communication | Learner name | Assessor name | | Mr. Soheil Arzanpour | Date issued | Hand in deadline | Submitted on | 18 October 2015 | 17 November 2017 | | | | Assignment title | | In this assessment you will have opportunities to provide evidence against the following criteria. Indicate the page numbers where the evidence can be found. | Criteria reference | To achieve the criteria the evidence must show that the learner is able to: | | Task no. | | Evidence | P1 | explain different types of business information, their sources and purposes | | 1 | | | P2 | present complex internal business information using three different methods appropriate to the user’s needs | | 2 | | | P3 | produce corporate communications | | 3 | | | P4 | evaluate the external corporate communications of an existing product or service | | 4 | | | P5 | explain the legal and ethical issues in relation to the use of business information | | 5 | | | P6 | explain the operational issues in relation to the use of business information | | 6 | | | P7 | outline electronic and non-electronic methodsfor communicating business information, using examples for different types of audience. | | 7 | | | M1 | analyse different types of business information and their sources | | 8 | | | M2 | analyse the legal, ethical and operational issues in relation to the use of business information, using appropriate examples...
Words: 1226 - Pages: 5
...BTEC Level 3 in Business – Unit 4: Business Communication Context Businesses need accurate information. This information has to move between different individuals, different departments and different organisations. The information can be anything from a simple idea to masses of data on business performance. It can come from inside an organisation or from almost anywhere outside. Put simply, a business that does not plan how to deal with this information is a business much more likely to fail. The Scenario A medium sized business organisation has identified that communication within their organisation is poor. This has resulted in the calling in of a management consultant (you) to help but together a communication strategy. You will be expected to offer guidance on: • How and why different types of information need to be communicated in different ways. • Where information comes from. • How and why information needs to be recorded and stored. • Explaining what can happen when communication breaks down. • Explaining technological issues affecting information. • What laws and other rules control and constrain the flow of information. You will be expected to produce a report and present your ideas to a selected audience. Task 1 Produce a PowerPoint presentation that explains the nature of communication in business and the various types of information used by a business. You must also explain where this information can come from and...
Words: 997 - Pages: 4
...National Subsidiary Diploma in Business | | Teacher Name : | | Assignment Title: | Unit 4: Business communication | Student Name: | GLH: 30 hours | Issue Date: | Draft Deadline: | Final Deadline: | Learning aims covered: 1. Understanding different types of business information 2. Be able to present business information effectively 3. Understand the issue and constraints in relation to the use of business information in organisations Know how to communicate business information using appropriate methods | Scenario:Students will use arrange of scenarios to do the following: | Assessment Evidence: | | Grading Criteria: | Evidenced: | Deadline | P1 | Explain different types of business information, their sources and purposes | | | Mr6yoi4444444444444,P2 | Present complex internal business information using three different methods appropriate to the user’s needs | | | P3 | Produce corporate communication | | | P4 | Evaluate the external corporate communications of an existing product or service | | | P5 | Explain the legal and ethical issues in relations to the use of business information | | | P6 | Explain the operational issues in relation to the use of business information | | | P7 | Outline electronic and non-electronic methods for communicating business information, using examples for different types of audience | | | M1 | Analyse different types of business information and their sources | | | M2...
Words: 920 - Pages: 4
...Unit 4: Business Communication Unit code: H/502/5413 QCF Level 3: BTEC National Credit value: 10 Guided learning hours: 60: 10 Guided learning hours: 60 Aim and purpose The aim of this unit is to show learners that the collection and management of business information, and the successful communication of that information throughout a business, is critical for the future prosperity of the organisation. Unit introduction A business needs accurate and relevant information from internal and external sources in order to operate profitably. Proper collection of data creates an environment where informed decisions can be taken for the benefit of the business. In order to manage information effectively, there must be good communication systems within the organisation. Staff must possess good verbal and written skills in order to communicate and share information. Business information can be used to obtain competitive advantage and promote efficiency. Organisations generate information internally, recording details of products manufactured, purchased and sold, and their associated costs. Businesses use information to manage not only what is currently happening in the organisation but also to plan for the future and ensure their survival. Information is collected, stored, manipulated, analysed and reported to those who need to use it. People need to become skilled manipulators and users of information to ensure organisations become more efficient and succeed in achieving...
Words: 1581 - Pages: 7
...P6: Explain operational issues in relation to the use of business information In this assignment, I will explain operational issues on relation to the use of business information by Tesco. Operational issues have to do with the storage and management of loads of information within the business to ensure that: 1. The organisation receives the information it requires 2. Staff receive the information they require. These are two fundamental issues relating to information systems in any business. Tesco collects lots of information bot from internal and external sources to help their strategic planning and decision making. I will look at how this is managed by the organisation 1. Security Management: Will help to maintain the integrity and availability of information needed by Tesco at all times This means that Tesco will have the right information available as and when needed for good decision making. It is essential that Tesco has IT security policy to prevent risk of system failures and hackers, by using secure login, systems and controls that limit access to information. 2. Back Ups Producing backups of information stored on a server to minimise risk of losing vital information. If ‘live’ information is lost or corrupted, a copy is available so the business can continue. Backups are stored on a separate hardware (servers) from the ‘live’ versions of information. 3. Health and Safety Ergonomics- bad posture, incorrect positioning of computer...
Words: 381 - Pages: 2
...Unit 4: Unit code: QCF Level 3: Credit value: Business Communication H/502/5413 BTEC National 10 Guided learning hours: 60 Aim and purpose The aim of this unit is to show learners that the collection and management of business information, and the successful communication of that information throughout a business, is critical for the future prosperity of the organisation. Unit introduction A business needs accurate and relevant information from internal and external sources in order to operate profitably. Proper collection of data creates an environment where informed decisions can be taken for the benefit of the business. In order to manage information effectively, there must be good communication systems within the organisation. Staff must possess good verbal and written skills in order to communicate and share information Business information can be used to obtain competitive advantage and promote efficiency. Organisations generate information internally, recording details of products manufactured, purchased and sold, and their associated costs. Businesses use information to manage not only what is currently happening in the organisation but also to plan for the future and ensure their survival. Information is collected, stored, manipulated, analysed and reported to those who need to use it. People need to become skilled manipulators and users of information to ensure organisations become more efficient and succeed in achieving their stated purposes. Since the...
Words: 3972 - Pages: 16
...Cambridge TECHNICALS OCR LEVEL 3 CAMBRIDGE TECHNICAL CERTIFICATE/DIPLOMA IN BUSINESS BUSINESS COMMUNICATION H/502/5413 LEVEL 3 UNIT 6 GUIDED LEARNING HOURS: 60 UNIT CREDIT VALUE: 10 BUSINESS COMMUNICATION H/502/5413 LEVEL 3 UNIT 6 AIM OF THE UNIT Effective communication is a key area in terms of its contribution to business success. When studying this unit learners will gain a thorough understanding of the types of business information used both internally and externally by organisations and the methods used to communicate information to different audiences. In this unit, learners will have the opportunity to develop, analyse and evaluate a range of methods used to communicate different types of business information and will understand the purpose of such communication. They will also produce and evaluate different types of business communication of their own. www.ocr.org.uk 2 Business Communication Level 3 Unit 6 ASSESSMENT AND GRADING CRITERIA Learning Outcome (LO) Pass Merit 1 Understand different types of business information P1 explain different types of business information, their sources and purposes 2 Be able to present business information effectively P2 present complex internal business information using three different methods appropriate to the user’s needs The assessment criteria are To achieve a merit the the pass requirements for evidence must show that, this...
Words: 1948 - Pages: 8
...P6 explain the operational issues in relation to the use of business information Operational issues in relation to the use of business information, including security of information, backups, health and safety, business continuance plans and costs. All organisations will have to store and manage countless pieces of information. Some information may be more important than other types of information. The organisation then need to make sure that the information Is managed properly, to do this a number of policies and procedures needs to be used such as, concerning; security of information, backups, health and safety, organisational policies and business continuance plans and cost. For security of information it is important for business to have the right information available as and when they need it, in order to make good business decisions. Information security management deals with maintaining the honesty and availability of organisational information and knowledge. Facebook has many security rules and one of the main security rules is how it is illegal to create many accounts or to use someone else’s account without permission. It is important to give the right information to Facebook so that your information I protected. Also security of information should be very useful for websites such as Facebook as sometimes there can be a fault with the system. This can happen if Facebook is hacked by hackers. The hackers will then be able to access user’s personal information. On Facebook...
Words: 535 - Pages: 3
...P6 Explain the operational issues in relation to use of business information? Operational issues have to store and manage countless pieces of information with some being far more important than other • Security of information • Backups • Health and safety • Organisational policies • Business continuance plan Security of information Much information security management focuses upon digital data however the subject also covers record and knowledge management the asda should have right information in order to run the business in a good way for this reason asda always keep their information on IT system but as the reliance on attack. The IT system always keeps update of the company information and the employees detail to Backups Backups are stored on separate hardware from the live versions of information for example: asda might have a dedicated serve to back up information. This involves producing backups of information stored on the computer system and asda create backup plan in every second and hour while other company will do so less frequently Health and safety The employer should carry regular workstation assessment to make sure that the computer screens are at the right level and so on. If an employee suffers from RSI They may be provide with ergonomic equipment (such as a keyboard or a mouse) Which are designed to help reduce the risk of injury Organization policies Policies help make sure that staff have guidance to help them comply with legislation...
Words: 273 - Pages: 2
...Unit 4 P6 Explain the operational issues in relation to the use of business information Saud Usman Shaikh 10B1 Unit 4 P6 Operational Issues Operational issues are the issues arising in the process of how something is done; these are the 4 types of operational issues Organizations have to store and manage countless pieces of information. These are very important and confidential Information. Information is received by the businesses mainly in two ways. • The organization receives the information it requires • The staff receives the information To make sure that information is managed appropriately, a number of policies and procedures have to be put in place, concerning security of information. Procedures for Security of Information • Backups • Health and Safety • Organizational Policies • Business Maintenance Plans Security of Information: Different ways for a company to secure data are: • Companies should download or purchase an anti virus software on their computers so that it will prevent hackers or third parties gaining access to their data. • Companies increase security by providing log in and password verification system for each of their employees that need to access their data. • Securely removing all the information before disposing old computers. Backups What should Companies do to back up their data? They can back-up their data and information by storing them...
Words: 1767 - Pages: 8
...Assignment Title | Unit 4: Communication in Business | Assessor | Peter Green | Date Issued | 13th January 2015 | Hand in Date | 20th March 2015 | Duration (approx.) | 11 weeks | Qualification suite covered | Level 3: BTEC Diploma in Business | Units covered | Unit 4 | Learning aims and objectives | The aim of this unit is to inform you that the collection and management of business information, and the successful communication of that information throughout a business, is critical for the future prosperity of the organisation.Learning outcomes:1. Understand different types of business information2. Be able to present business information effectively3. Understand the issues and constraints in relation to the use of business information in organisations4. Know how to communicate business information using appropriate methods | Durations (approx) | 60 hours | BackgroundCase studiesScenario | Proper collection of data creates an environment where informed decisions can be taken for the benefit of the business. In order to manage information effectively, there must be good communication systems within the organisation, and staff must possess good verbal and written skills in order to communicate and share information. Throughout this unit, you will be researching how one organisation obtains and provides information verbally, via written context, and with the use of multi-media.You have been given the choice of the following organisations to research in order...
Words: 1171 - Pages: 5
...Part 1 Dissatisfying Service incident 2 * Circumstances Leading to the Incident 2 * What Occurred During the Incident 2 * What made the Incident dissatisfying 3 * What could or should have been done differently 3 Part 2 Critical Incident Analysis 4 * The customer gap 4 * Type of encounters that occurred 4 * Source of displeasure/pleasure 4 * Dimensions of the servqual scale 5 * Reliability 5 * Responsiveness 5 * Assurance 5 * Empathy 6 Provider gap 1 The listening gap 6 * Inadequate service recovery 6 Provider gap 2 Service designs & standard gap 6 * Poor service design 6 Provider gap 4 The communication gap 7 * Ineffective management of customer expectations 7 * Inappropriate pricing 7 Part 3 Recommendations to the service provider 8 * Recommendation for Provider gap 1 8 * Recommendation for Provider gap 2 9 * Recommendation for Provider gap 4 9 * Conclusion 10 References 11 Critical Incident Report Part 1. Critical Incident Description: Service incident description * Name of firm/Organisation: EBay * Type of service: E-commerce * Date and time: 2/4/12, approximately 15.30 Circumstances Leading to the Incident I started selling products on EBay store and it was really successful, so I decided to start a second store to sell electronic...
Words: 3374 - Pages: 14
...Mathematics for Engineering Electrical and Electronic Principles Business Management Techniques for Engineers Computer Programming Techniques Radio Communication Engineering Electronic Principles Principles and Applications of Microcontrollers Digital and Analogue Devices and Circuits Management of Projects Project Design, Implementation and Evaluation Personal and Professional Development Work-based Experience Credit Hours 10 10 15 15 15 15 15 15 15 15 20 15 15 15 15 20 15 15 Unit Level 3 3 4 4 4 5 5 5 4 4 4 5 4 5 5 5 5 5 Semester 1 (10 weeks) September- November 2014 101 119 001 Semester 2 (10 weeks) December- February 2014 002 118 059 Semester 3 (10 weeks) March - May 2014 005 007 112 Semester 4 (10 weeks) June - August 2015 120 039 113 Semester 5 (10 weeks) September-November 2015 117 037 Semester 6 (10 weeks) 003 December 2015 -February 2016 027 029 Industrial Training March 2016 - September 2016 UNIT 1: ANALYTICAL METHODS FOR ENGINEERS Unit 1: Unit code: QCF level: Credit value: Analytical Methods for Engineers A/601/1401 4 15 • Aim This unit will provide the analytical knowledge and techniques needed to carry out a range of engineering tasks and will provide a base for further study of engineering mathematics. • Unit abstract This unit enables learners to develop previous mathematical knowledge obtained at school or college and use fundamental algebra, trigonometry, calculus, statistics and...
Words: 26988 - Pages: 108
