...decision of one person or several people. After the decision has been made on what type of business to start, it will be important to put in place an alternative resolution dispute process to have solve disputes that may face the company. The vendors that have been contracted have a clause for venue for litigation and in the event of litigation a decision needs to be made where the venue will be. Tracey has always been interested in opening a Papa Johns since she was the General Manager ten years ago. After moving back to Baltimore, Maryland she had enough saved to begin the process of purchasing a Papa Johns’ franchise. “Because franchisors are usually larger than franchisees and have more resources, they often have the upper hand in franchise relationships. However, federal and state laws have been established to protect the franchisee. Thus, contract law, and the Uniform Commercial Code in particular apply. If the terms of the contact are not met, either side can sue for breach of contract” ((Kubasek, Browne, Herron, Giampetro-Meyer, Barkacs, Dhooge, & Wiliamson, 2012, p. 785). There are several advantages to owning a franchise. The most important advantage of owning a Papa John’s franchise is the low failure rate. Because Papa Johns was established in 1985, they have a long success rate. Another advantage in owning a franchise is the help with the start up. “When you buy a franchise, you get all the equipment...
Words: 1506 - Pages: 7
...Schreiber John Schnatter founded papa John’s Pizza in the year 1984. John began his career in a small pizza restaurant in the City of Jeffersonville, Indiana. Upon completing his High School education, he matriculated to Ball State University. While attending college at Ball State he continued working in the pizza industry, working at another pizzeria. It was here that he learned much of what he knows about the pizza business. After completing college he returned home and found that, his father’s Bar was encountering financial trouble. Seeing this, John decided that he had to do something. He decided to sell his 1972 Camaro and use the money from the sale of his car to save his dads bar and knock down one of the walls in the bar and use this space to make a small pizzeria inside the bar. This was the first official Papa John’s Pizzeria. “I put my heart and soul, and everything I had learned from my father and grandfather, into my pizza business, and it paid off” (papajohns.com, 2012). From the beginning of his pizzeria, John used a totally different approach to pizza making than other pizzerias. He made a decision to put the same effort of a small town pizzeria into the mentality of the big pizzeria business plan. He knew that having superior quality, great customer service, and exceptional community service would create multitudes of satisfied customers for his business. As a result, Papa Johns has been rated #1 among all pizza chains in the United States. Papa John’s Pizza...
Words: 1083 - Pages: 5
...suppliers o The bargaining power of suppliers is low for the nationally owned pizza restaurants so they can demand lower prices. o The bargaining power of suppliers for locally owned pizza restaurants is high because they do not buy in large quantities. • All things considered, Porter‟s Five Forces are high so the industry may not be as profitable or attractive. However, in any case, the techniques implemented by successful, market players after provide them with an opportunity to leverage their business processes and compete favorably in the business. Since the establishment of Papa John's International, the company has grown up from a small pizza shop selling Pizza to tavern's customers to an international establishment having franchisees in key international arena. All this are as a result of well though differentiation strategy, thanks to the visionary leadership of John Schnatter. Papa...
Words: 1898 - Pages: 8
...DEWA (1061105549) JOHN VANESSA BIOBELE (1092701222) Introduction Papa John’s is a well-established International franchise restaurant chain from USA and it is the 3rd largest pizza company in the world, with headquarters in Jeffersontown, Kentucky, near Louisville, USA. Papa John’s was founded by John Schnatter. When he was a high school student John had a part time job which is working at a local pizza pub in Jeffersonville, Indiana, he felt that there was something missing from national pizza chains which is a superior-quality traditional pizza delivered right to the customer’s door. To fill that void in 1983 John picked up his business degree from Ball State University and later on in 1984, John opened his first pizza restaurant named Papa John’s Pizza and Papa John's has been going strong ever since. Today, Papa John's is the recognized leader of the pizza category and now owns or franchises more than 3,500 restaurants in all 50 states and 29 countries. More than 25 years later, one thing remains the same – Papa John's is still fully committed to delivering on its brand promise of "Better Ingredients. Better Pizza." For 10 out of the last 11 years Papa John's has been rated number one in customer satisfaction among all national pizza chains in the American Customer Satisfaction Index (ACSI). Besides pizza, Papa John’s also serves other menu such as pasta, soup, appetizer and also rice. It may be the same with other restaurants that serve pizza, but in Papa John’s quality is...
Words: 2429 - Pages: 10
...Case Assignment 1: Papa John’s International, Inc.: Twenty-First Century Growth Challenges Inverted broom closet in a hometown lounge. He called it Papa John’s. Today, there are over 2,500 locations across the North America, South America, Africa, Europe and Asia. While Papa John’s has done a very good job with their forward thinking strategies, there are still some avenues to be explored to keep them competing as one of the world’s best pizza chains. During the first year of the company’s inception, John was able to grow his business from one store to eight, and generate $500,000 in revenue. While Papa John’s may not have had true first movers advantage (Pizza Hut opened in 1958), they did have a distinct advantage when it came to product differentiation. Papa John’s prided themselves on “better ingredients” making a better pizza, which is something they stand by to this day. This selling point is what gave them an advantage over the likes of Pizza Hut, or Dominoes (est. 1967), and made it possible for them to enter the market. One of the early strategic moves made by John was to implement a hub-and-spoke type “commissary” (or quality control center) that was responsible for delivering ingredients, supplies, and dough to a number of stores in the surrounding geographic location. This allowed John to ensure the quality of the food being served. These centers were key to early expenditure and quality control, but would be hard to sustain in future expansion due to numerous...
Words: 1707 - Pages: 7
...Introduction The Papa John’s case provides a classic example of a company that entered a highly saturated and mature market and was able to enjoy immense growth and success due to its creative product differentiation strategy. The company’s motto has been consistent from the day the first restaurant was opened: Superior ingredients and a superior product from its competitors. John Schnatter took the basic concept of product differentiation and positioning to new heights as he created a strong global brand, which had an unprecedented track record of success and customer loyalty over its competitor’s pizza products. This case analysis will examine the company’s initial meteoric growth, leveling performance in recent years while attempting to foreground the challenges faced by Papa John’s and evaluate the strategic options and possible responses to pressures through an evolved product differentiation and growth strategy. Internal/External Environment & Pressures Internally, the company had enjoyed astronomic growth since its inception in the mid 1980s, but began to see the impact of a slowing U.S. and world economy in 2008 that began to put pressures on the company’s year-over-year growth and profitability. The time period referenced in the case indicated that Papa John’s in 2007 had 14.8% market share of the $13.5 billion pizza food service market. Despite showing profits each year on its income statement, the year-over-year growth numbers were nowhere near what...
Words: 1573 - Pages: 7
...An explanation of the importance of marketing to your selected organization’s success: Most consumers are used to the traditional pizza houses such as papa johns or Dominos, CiCi etc. These are all places that offer already made pizzas to consumer’s taste. Papa Murphy take n take is a new service that most consumers are not aware. Not everyone knows that there a place where pizza is made to consumer’s taste but the consumer will have to do the actually baking which is a great service. However Papa Murphy’s will need to use marketing tools to let consumers know what great of services they offer. According to business dictionary (2012), marketing is the management process through which goods and services move from concept to the customer. The marketing activities include advertisement, the different promotions company’s offers and sales to attract new customers, and public relations. Papa Murphy can start advertising in local newspaper, flyers etc.. A marketing process introduces the company to the rest of the word. In order for a business to become successful it needs to be well known by the potential buyers. Marketing also help companies get higher sales, once the product is out on the market, consumers start to buy it and or use the services. A company’s success also depends on its reputation, which is build by marketing. Consumers are always looking for higher expectation on a product, so whenever they find that comfort they often hold on to it and even refer others...
Words: 277 - Pages: 2
...Papa John's In a narrative format, discuss the company from a strategic perspective. Information concerning recent changes in the firm is readily available online and should be accessed. Strategic issues should be discussed in "real time." Papa John’s International was founded in 1984 when John Schnatter delivered his first pizza. The company now has nearly 4,200 locations, with operations in all fifty states and thirty-five countries (About Papa John's). To separate themselves in a crowded pizza market Papa John’s has always stressed a higher-end product by touting their ingredients that results in a superior pizza. The company’s strengths include the aforementioned quality ingredients, as well as an internal commitment to their employees by offering industry leading training programs aimed at providing the same consistent service to their customers. They also have an innovative marketing plan that reaches across the United States, specifically targeted for each location where the store has a location. They have also begun partnership with the National Football League and Pepsi to increase their presence during the 2013 football season through in-game promotions and social media activations (Papa John's Tops NFL Alliance With NFL Network 'Thursday Night Football' Campaign , 2013). The biggest strategy advantage Papa John’s has over their competition is the small amount of capital needed to invest in store location. Each space is designed for only carry out orders cutting overhead...
Words: 1462 - Pages: 6
...as the name of customer, the address of the customer and also the phone number of customer and proceed to making pizza as customer’s order. Then, the outputs, as the customer received their order, they will also receive the receipt that include the item of things that they buy from domino’s, the time they make order, also the feedback from the customer. Figure 1.1 : Flow Chart Online Ordering System of Domino’s Pizza The online pizza ordering system improves the process of ordering by rolled out its state-of-the art online ordering system, which includes Pizza Tracker. The system allows customers to watch a simulated photographic version of their pizza as they customize its size, sauces, and toppings. The image changes with each change a customer makes. Then, once customers place an order, they are able to view its progress online with Pizza Tracker. Pizza Tracker displays a horizontal bar that tracks an order’s progress graphically. As a Domino’s store completes each step of the order fulfillment process, a section of the bar...
Words: 781 - Pages: 4
...Analysis of Papa John’s I. Brief Introduction/Exec Summary The competitors in the pizza industry seem to have balance and be in cooperation with each other. While there are only a few main competitors, they do not seem to be in a price war. The only way for companies to grow in this industry is to take market share away from already-existing companies.The competitors do not differentiate themselves via price, but rather through different promotions and products ("Papa john's international,").Papa John’s have several strengths which include in-house commissaries and a strong supply chain. They also have a few weaknesses, such as fewer locations than competitors and low switching costs for customers.The purpose of this report is to assess Papa John’s in terms of its overall performance, mission, strategy, and capabilities. Strategy is analyzed from four components, which are goals, products market focus, value proposition, and core activities. At last, performance matrix is used to classify operating performance and organizational health. II. Assessing Firm Strategy Mission and values are very useful to inspire an organization and give it a basic sense of direction and broad guidelines for getting there. According to their web site, Papa John’s has four mission statements for customers, team members, franchisees, and shareholders. For customers, they will create superior brand loyalty, like "raving fans", through authentic, superior-quality products, legendary customer...
Words: 995 - Pages: 4
...Domino’s Pizza Domino’s pizza is the second-largest pizza chain in the United States, founded in 1960 by Tom and Jones Monaghan. Domino’s open it first international locations in 1983 in Canada and Australia which lead Domino’s pizza become an international pizza delivery corporation. It has more than 9,300 corporate and franchised stores in 65 international markets and all United State. Problem 1. Domino should maintain low-cost or focusing more health conscious approach which leads to higher price. 2. How can the company maintain efficiency in this high competitive environment which most of the firms provide almost the same product as now Domino is number two in the market. Analysis Five Forces Model Bargaining power of suppliers is low due to undifferentiated product from suppliers, low switching cost and easy to switch, and also lots of substitute of supply. Bargaining power of customers is low as the customers do not buy large volumes, no concentration of buyers. Threat of new entrances is high due to high capital requirement to set up the chain, product differentiation expense required and cost disadvantage from similarity in product offering. Threat of substitutes is high due to lots of substitute and low switching cost. Competitive rivalry is high due to there are many company offer the same product and compete in the saturate market. Domino’s Pizza internal and external analysis. Strengths | Weakness | - Currently operate in more than 60 countries.-...
Words: 997 - Pages: 4
...Papa John’s Pizza Analysis Executive Summary These recommendations will enable Papa John’s to increase their market share and grow their customer base. These recommendations are based upon in-depth analysis of the company’s dominant economic forces, macro-environment, The detailed findings, resulting from this analysis, are contained in the appendix that follows the recommendations. The appendix is comprised of seven exhibits, and these exhibits are referenced in the recommendations. This recommendation includes introducing global topping preferences across different nations, entering the frozen pizza market and allowing premade Papa John’s pizza to be sold in stores, and opening dine-in restaurants. Papa John's can capitalize on these new growth and improvement opportunities, to increase their revenues, efficiencies, and customer base. Recommendation Papa John’s is the world’s third largest pizza chain, trailing Pizza Hut and Dominos. (Exhibit 4, pg. 11) Although Papa John’s has established a notable amount of success in the industry, to have only existed for a shorter period of time than its rivals, there are existing opportunities that would help Papa John’s to gain competitive advantage and build on its core competencies. Currently Papa John’s is known for its commitment of quality ingredient and quality pizza. (Exhibit 6, pg. 13) Because Papa John’s has a base of customers that already trust the company to deliver great value, this gives Papa an...
Words: 1757 - Pages: 8
...Franchising – Research activity McDonalds’ The process: Firstly, the potential franchisee must partake in multiple interviews with McDonalds, before moving on with the training process itself. The training process usually takes around 9 months to fully complete, including visiting and working in several restaurants as well as class based tuition. The training must be supported by the franchisee throughout the process, as well as contributing a refundable £5000 training deposit. Figure 1 – A flow chart to show the Selection process The financial aspects: The restaurant cost ranges from £125,000 to £325,000. The potential franchisee will need to provide at least 25% of the value as unencumbered funds, the remaining 75% can be funded through a bank loan with favourable funding terms. There's also a training deposit of £5,000 which is refunded when the franchisee complete your training, along with a one-off franchise fee of £30,000. There are also ongoing fees. Including rent, a service fee and contribution to the national marketing spend. The returns of choosing McDonalds as a franchise include cashflow ranging from £95000 to £200,000 each year, however this value isn’t guaranteed; and may be more or less. Why McDonalds? McDonalds prize themselves in having a first class training programme available to the franchisees, providing them with ongoing support and advice to help to progress them and the business throughout the twenty year term. McDonalds is also a member...
Words: 259 - Pages: 2
...EXECUTIVE SUMMARY Mamas & Papas was established in 1981 by Italian entrepreneurs David and Luisa Scacchetti. Mamas & Papas has grown as a family business to become the UK’s number one nursery brand. The company has turnover in excess of £120 million, and continue to expand domestically and internationally in order to fulfill the mission to be the number one global nursery brand. Mamas & Papas have over 30 stores in UK. They also trade with Independent specialists in the UK and through international retail partners. Their International Franchise operation started with the opening of several stores across the Middle East in 2007. The company now spots the opportunities in South East Asia marketplace. Thailand is a very outstanding country in this region; the advantages bring attraction to foreign investors, especially for Mamas & Papas. This opportunity somehow matches with the company’s mission perfectly. Wide range of products and unique services provided by Mamas & Papas can be their internal strength in terms of internationalize to Thailand. Good economic environment in Thailand also can be great opportunity for the company to be successful in franchising. With Thailand Foreign Business Act, that not allows foreigners to invest in any companies more than 49% will limited the Mamas & Papas entry strategy into the form of franchising. Mamas & Papas will use their strength in products and services in terms of franchising to Thailand. In addition...
Words: 5336 - Pages: 22
... Business/technical approach 7. Business process changes 8. Conclusions and overall recommendations 9. High-level implementation plan 10. Summary of project ABSTRACT During the last decade, technology has evolved in such a way that it is now present in every aspect of our lives. Technology has made is possible to order many things online from the comfort of our home and have them delivered either directly to our house or to a local store where we can pick them up. Many pharmaceutical stores (Walgreens, CVS, Rite Aid…), food stores (Pizza Hut, Papa Johns, Dominos…) and stores like Home Depot, Lowes and many others have those services available through their website or mobile applications for their customers. The main objective of this research project is to measure the benefits that such a technology could bring to Wawa stores, so that revenues can grow and production costs lowered. One objective is to identify why the technology is needed, another is to implement the technology and at last, analyze the benefits that it could bring to the company. BRIEF COMPANY BACKGROUND “ Wawa, Inc., privately held company, began in 1803 as an iron foundry in New Jersey. Toward the end of the 19th Century, owner George Wood took an interest in dairy farming and the family began a small processing plant in Wawa, Pa., in 1902. The milk business was a success, due to its quality, cleanliness and “certified” process. As home delivery of milk declined in the early...
Words: 1871 - Pages: 8
