...1. Abstract Managing retention and absenteeism is an important task for every company or employer. It can be assessed as a process with few stages. This paper will look at identifying the cost of employee turnover, importance of understanding why employee leaves, retention strategies and how they should be implemented. The first step of an effective attendance management program is to identify specific areas which are affecting attendance. Some general causes of absenteeism will be mentioned later in this paper. 2. Background The importance of this briefing paper is to summarize all gained information, knowledge and facts regarding to issues in Managing retention and absenteeism in business, preparation to write an individual academic paper and to give a brief idea how it will be approached. In Managing retention and absenteeism is necessary to cover following areas: • Absenteeism • Sickness absence • Employee turnover • Staff retention strategies • Staff retention and management of knowledge • Benefits of staff retention 3. Findings 3.1 What the assignment is asking me to do The definition of absenteeism according to Mathis and Jackson (2005) is any failure to report for work as scheduled or to stay at work when scheduled. They divide absenteeism into 2 groups: voluntary, that is unavoidable and voluntary, avoidable. The sickness absence can be short - term (repetitive) or long term illness. CIPD’s Absence Management Survey (2011) revealed for the first...
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...Identifying and Reducing High Staff Turnover Introduction The Information Technology Department (IT) at ABC Hospital is comprised of the following Teams: Radiology IT, Radiation Oncology IT, Lab IT, Cardiology IT & Peri-operative IT Teams. The focus of the IT Department is to provide IT Support for the clinical applications utilized by the respective departments that they support. The IT department focuses on application support, incident management, project management, and a strong focus on customer service. Customers include Physicians, Radiologists, Technicians, Nurses, Clerical Staff, Billing staff, and Administrative Staff. The IT Staff is customer facing, they are required to interact with stakeholders on a daily basis. IT also serves as a liaison between the clinical departments and the technical IT Departments within ABC Hospital. IT focuses on understanding the IT needs of each department and verbalizes this in technical terms to the technical IT Department. IT department is staffed with eleven staff members and is managed by one Manager. Each IT sub department has a Team Lead who is directly responsible for each team meeting all IT & Clinical Department goals & objectives. Brady Consulting Services has been hired by ABC Hospital to provide an analysis and recommendations on the cause for high staff turnover within the IT Department. Over the past 2 years the IT Team has seen a high volume of staff turnover within the Lab IT, Radiation...
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...Topic: How to Reduce Employee Turnover? By Priscila da Silva Nowadays employee turnover has received a special attention from human resources professionals and managers. It has proven to be one of the most important factors in influencing quality and cost for companies. Based in these two articles below, this paper will show both the turnover impact in performance and also some ways in which a company can retain its employees. Article 1: Managing the Impact of Employee Turnover on Performance: The Role of Process Conformance. This article analyzes the impact of turnover specifically in the Retail industry because of 3 main reasons: this industry owns a high level of employment; it operates in US with a very high turnover level and finally because its performance may depend on repetitive tasks, a factor that is highly influenced by turnover. Despite of the theory that new employees can potentially bring innovative thoughts and motivation to a given company, turnover can also generate high costs and damage the quality of the service. The likelihood of either of them happen will depend on the environment where the turnover is occurring, and therefore the managers should evaluate how to minimize the turnover impact in performance. Curiously the stores with low turnover rates is more negatively affected by turnovers than the stores with high turnover rates, because companies with high turnover rates normally don’t have very skillful employees because they lack experience...
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...Investigate the on-going problem of the high turnover rate in the Hong Kong nursing industry DATE 13 April 2012 CAMPUS Hong Kong Polytechnic University STUDENT No: 11001223B0 Project submitted in partial fulfillment of the requirements of the BA (HONS) BUSINESS MANAGEMENT of Northumbria University DECLARATIONS I declare the following: (1) that the material contained in this Project is the end result of my own work and that due acknowledgement has been given in the bibliography and references to ALL sources be they printed, electronic or personal. (2) the Word Count of this Project is: Section A: 3997 Section B: 4994 Reflective Statement: 525 Total Word Count: 9516 (3) that unless this Project has been confirmed as confidential, I agree to an entire electronic copy or sections of the Project to being placed on Blackboard, if deemed appropriate , to allow future students the opportunity to see examples of past Projects. I understand that if displayed on Blackboard it would be made available for no longer than five years and that student would be able to print off copies or download. The authorship would remain anonymous. (4) I agree to my Project being submitted to a plagiarism detection service, where it will be stored in a database and compared against work submitted from this or any other School or from other institutions using the service. In the event of the service detecting a high degree of similarity between content within...
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...Page |5 |3 |Title of your applied research paper, your name, address, e-mail address, telephone number, course| | | | |number and title, instructor, and date. | |Introduction |10 | |Provide an overview of the organization and your role in it. Give enough information about the | | | |8 |firm to acquaint an unfamiliar person (no matter how famous the company). Identify name, location,| | | | |size, market segment (business line), and a brief history. Identify the essential issues, events, | | | | |or actions to help frame the problem and subsequent discussion points. | |Problem |15 | |Identify and clearly state the problem (the leadership or organizational behavior issue that you | |Statement | | |have selected to research). The problem statement should be phrased in terms of a researchable | | | | |question. For example, if a work group is not performing effectively, an effective problem | | | | |statement might be "How can group performance be improved?" A well-formed problem statement has: | | | |13 |Focus - the problem...
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...Research Paper: NAB Customer Service Employee Turnover Name Email GM591ON_M Leadership and Organizational Behavior Professor Date Abstract This paper will focus on the Customer Service department at North American Bancard. An overview of the company including the author's role will be explicated. Essential issues, events, and actions to help frame the problem will be identified. The problem statement will be well defined and specific enough for each reader to gain a clear idea of the Organizational Behavior topic and the direction of the research. Each reader will be given an encapsulated review of what information the author found most relevant to the research. The problem will be explored, providing an identification and description of the root causes. Solutions to the problem will be provided, supported and defended, to logically flow with the analysis of the problem. The author will reflect upon the research conducted, to show how the author's personal, academic, and professional development was influenced. Introduction: Company Overview The organization that my research will be based on for my final project is North American Bancard. North American Bancard was founded in 1992. It started with one employee in a shared office. As of today, North American Bancard has over 600 employees in a 100,000 sq. ft corporate office. The company provides merchants with the ability to accept credits cards, debit cards, EBT...
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...be submitted on the due date simultaneously in TWO WAYS: Submit as follows: 1) A traditional paper report (stapled, etc.) to be turned in at the very beginning of class on the due date, and 2) As an email to me in a single PDF file at mfields@uwindsor.ca. The papers should be in APA format and use at least five appropriate references (not Wikipedia or ask.com, etc.). Because some of the reports will be forwarded to Schukra, your student numbers should not be included on the electronic versions. You must submit your report using both methods in order to receive a grade for this assignment (electronic only submissions will not be accepted). Late assignments, at the instructor’s discretion, will either not be accepted or will be severely penalized. A selection of the best or most interesting reports will be submitted to Schukra for discussion at the workshop. The teams with the very best submissions may be invited to briefly (no more than 3 - 5 minutes) present a summary of their suggestions to the Schukra Team during their session. Workshop Date: Saturday, November 8th from 9:00-11:30 in Toldo Room 104 Schukra of North America Ltd., is a wholly owned subsidiary of Leggett and Plat (NYSE: LEG) an S&P 500 Company. Schukra is an international leader in the manufacturing, development and assembly of seating components with a headquarters in Windsor, Ontario. The company has provided the following human resource scenarios that...
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...TERM PAPER: ORGANIZATIONAL BEHAVIOR MODEL IN THE CONTEXT OF TELECOM SECTOR IN BANGLADESH March 20,2015 Rumana Afroze Senior Lecturer Management-251 Department of Business Administrations East West University Subject: Term Paper on” OB model in the context of Telecom sector in Bangladesh”. Dear Madam, It is an opportunity for us to submitting the report on “OB model in the context of telecom sector in Bangladesh” to you. We think that this is quite challenging for us in many aspects, but it was a good experience for us to learn something new which will help us to improve our skills. When we worked on this report we strictly followed on the topic and tried to give our best effort to collect all information. For making an excellent term paper we collect much information from books, journals, articles and internet. We are thankful to you for giving us the opportunity to do an assignment on this topic. This report gives us some new experience which will help us for our future life Truly yours, ______________________ Aftab Uddin Niloy Natasha Khan 2012-2-14-062 2013-1-13-010 Asma-ul-Husna(Sanju) Sharmin Alam 2013-1-10-024 2013-1-10-113 Md. Tanvir Ibn Aftab 2012-3-10-153 Address: Plot:A/2,Jahurul Islam City, Aftabnagar, East West...
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...HR Policy and Turnover Rate CHAPTER 1 INTRODUCTION This chapter includes: 1.1 Background to the study, 1.2 Rational of the study, 1.3 Problem of the study, 1.4 Objectives of the study, 1.5 Hypotheses of the study. 1 HR Policy and Turnover Rate 1.0 INTRODUCTION 1.1 Background to the study It is considered that Human resource policy plays an important role for improving the quality of an organization. Like any other organization human resource policy and their implication and management procedure are important for Bangladeshi Private Universities. Turnover is another important factor of an organization and Bangladeshi Private Universities are not except for these. Though Bangladeshi Private Universities established in the time of 1992 to present but research are few related about the Bangladeshi Private Universities. Human Resource Policy, Human Resource Management and Human Resource Development are used in the Bangladeshi Private Universities. Previous literature showed that some research is entitled by the Human Resource Management and Turnover Intention (Mohd H R Joarder and Dr. Mohmad Yazam Sharif 2011). Their topic is entitled “The Role of HRM Practices in Predicting Faculty Turnover Intention: Empirical Evidence from Private Universities in Bangladesh”. The study found faculty compensation, supervisory support and job security as statistically significant predictors of faculty turnover intention. Previous literature showed about...
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...HUMAN RESOURCE MANAGEMENT MGT 201 – ANALYTICAL ESSAY 28/07/2013 TOPIC: Analysing Staff Turnover, its Cost and Effects on the Business and Developing Strategies to Improve Staff Retention: Student Name: Fabio De Souza Lima Student Number: 0053455T Lecturer: Nathalie Hudson Sunday, 28 July 2013, 11:55pm In comparison with other types of industry, excess of labour turnover has become a chronic problem for Tourism related enterprises, especially in the Hospitality sector. It has the potential to cause (directly or indirectly) serious issues and generate a multitude of costs to a business. For example, the whole process of recruitment and training can be very expensive and, even costlier can be the potential decline in the levels of service quality and productivity, which can culminate in customer dissatisfaction and consequential weakening of the business. This paper seeks to analyse such scenario by investigating staff turnover cases occurred throughout a variety of corporations in the hospitality industry. It discusses how such situation will affect businesses and, at the same time, suggests how Human Resource Departments should approach the issue, in order to help companies retain its most valuable asset, the employees. The difference between staff turnover rates amongst managerial positions and other more peripheral positions became evident after research and so did the notion that staff turnover rates will vary depending on the size of corporations. But, above all...
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...Human Resource Management: Airline Training Process Zachary H. Goble Embry-Riddle Aeronautical University – World Wide MGMT 314: Human Resource Management ABSTRACT Human Resource Management plays an intricate role in airline and airport operations. In this paper, I will focus on the role that human resource management plays on the training of airline pilots, flight attendants, and airline and airport operation employees. I will use resources to research further into this topic, looking at case studies provided of particular airlines. Additionally, we will look at how well employees adapt to these changes, and whether or not this affects consumers for the positive or negative. Introduction The travel industry is growing at exponential rates, leaving a very competitive market for airlines. With this growth comes much change. Airlines and airports are focusing, now more than ever, on safety-sensitivity and an increase in technology used to conduct business. The airline industry is combined with information technology, tourism, engineering and continue to place a high focus on the aspects of the people and the human resource aspect. The purpose of this study is to look at the overall picture of human resource management as it relates to the people, employees and the customer in this fast paced environment with rapid growth. Aviation plays a crucial role in the way that individuals travel whether it is for school, work, or leisure. It is the responsibility...
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...SHRM Foundation’S EFFEctivE PRacticE GuidElinES SERiES Retaining A Guide to AnAlyzinG And MAnAGinG eMployee turnover Talent SHRM Foundation’S EFFEctivE PRacticE GuidElinES SERiES REtaininG talent A GuiDe to AnAlyzinG AnD MAnAGinG eMPloyee tuRnoveR by David G. Allen, Ph.D., SPHR i REtaininG talent This publication is designed to provide accurate and authoritative information regarding the subject matter covered. Neither the publisher nor the author is engaged in rendering legal or other professional service. If legal advice or other expert assistance is required, the services of a competent, licensed professional should be sought. Any federal and state laws discussed in this book are subject to frequent revision and interpretation by amendments or judicial revisions that may significantly affect employer or employee rights and obligations. Readers are encouraged to seek legal counsel regarding specific policies and practices in their organizations. This book is published by the SHRM Foundation, an affiliate of the Society for Human Resource Management (SHRM©). The interpretations, conclusions and recommendations in this book are those of the author and do not necessarily represent those of the SHRM Foundation. ©2008 SHRM Foundation. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system or transmitted in whole or in part, in any form or by any means, electronic, mechanical...
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...could I ever learn anything from a teacher that was not even interested in the topic that they are discussing. I believed that these teachers once yearned to be in the classroom, but something must have turned them off from the classroom. In the research paper I will be researching the problem behind teacher retention and recruitment, and trying to find out why it is becoming a problem with finding and keeping the right qualified teachers in our schools. Bing Search Engine: Teacher Retention a Critical National Problem. Teacher retention is becoming a serious problem in United States. Almost fifty percent of new teachers are leaving their field of study within the first five years (Dill and Stafford 2008). Why is it becoming so hard to find a qualified teacher, and not just based off academic standards? Well, there has never been any real way to determine if a person will be good at teaching, which could be one of the reason that teachers are not staying around long. As these teachers stray away from teaching, they leave behind a dozens of jobs that need to be filled, which becomes costly over time. The “No Child Left behind Act” has really put pressure on to higher more qualified teachers. However, there might be an answer to the problem of retaining and recruiting teachers. According to Vicky Dill & Delia Stafford of the Haberman Foundation, Dr. Haberman, who is a teacher education has developed an interview process called ‘The Star Teacher Selection Interview’,...
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...Formal Paper Heather Shuping Theoretical and Professional Foundations in Nursing Assessment/Background In the time that I have spent in the clinical setting during my nursing education, I have noticed several problems that concerned me. One of the main concerns I have seen in the hospital setting is staff turnover among the nursing profession. The turnover can ultimately lead to temporary problems like understaffing. Thankfully though, I believe this problem is amendable with proper intervention to facilitate a change toward staff retention. So why is staff turnover a problem in the nursing profession? First and foremost, this is not a unifactoral issue. In fact, staff turnover is the byproduct of multiple job related factors and stressors in the nursing profession. For instance, job-related stress plays a major factor in decreasing one’s job satisfaction. Stress in nursing usually occurs when one perceives that his or her resources are exceeded in a given situation (Esther, et al., 2005). Typical factors that can promote stress in a nurse are high job demands and excessive work hours. With these factors, the nurse may continually feel overworked, while also feeling like they are working “all the time.” Other factors that could cause stress are having little control over your work environment or having limited supportive relationships in the workplace. As we all realize, at least some sense of control and peer support are necessary to promote feelings of job satisfaction...
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...RESEARCH PROPOSAL ON CAUSES OF EMPLOYEE TURNOVER ABSTRACT This proposal is aimed at conducting a study to investigate the causes of employee turnover. Proposed study will use different research articles to develop a model which shows that employee satisfaction, employee motivation and employee involvement has an impact on employee turnover. Introduction to Proposed Research Title CAUSES OF EMPLOYEE TURNOVER: Background of Study Employee turnover is the number of permanent employees leaving the company within the reported period versus the number of actual active permanent employees on the last day of the previous reported period. Five reasons due to which employees leave organizations: 1. The most common reason why employees leave a certain organization is that they see better opportunity elsewhere. Man has a growing desire to own more things and better pay can give them this. Apart from that, they are compelled to look for better pay because of financial needs. 2. Another reason could be that the employees are not happy with the organization. There are cases when employees leave the company even if they offer competitive salaries. This is because of the organization itself. The employee does not approve of the management style and they are unhappy with the culture of the organization. These factors can cause employees to say goodbye to the organization. 3. There are also cases when...
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