...Answer – In the given scenario the problem projected by the police captain is that the young officers who come to the police force are not at all good at doing paper work, they find it boring and hate it. They are much interested to stay out on the streets, either in cars or on a beat instead of doing paper work while sitting in the office. They frequently put off the job or do it inadequately which results in unclear and ambiguous reports which cause the police department to lose court cases. Another problem is that the captain is finding it difficult to figure out the possible ways to motivate them to do the paper work effectively and efficiently. There are various problems related to the employee motivation, ability of officers to perform task, lack of role perception and different situational factors. Question # 2 Use the mars model of individual behaviour and performance to diagnose the possible causes of the unacceptable behaviour? Answer- According to the MARS model of individual behaviour there are four factors that directly influence voluntary individual behaviour and performance. Those factors are Motivation, Ability, Role perceptions and Situational factors. We can use the mars model to diagnose the causes responsible for different problems in the given scenario. The causes are as follows - 1. Lack of motivation – Motivation is the force within the person that affects his or her direction, intensity and persistence of voluntary behaviour. As the captain has stated...
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...Zealand including Auckland. Their | |unique marketing strategies give them an edge over the other competitors. Going forward we will give a detailed insight on the core competencies of | |the company that helps them to stay ahead from the competitors and also the areas to be improved using Michael Porter’s Five Forces Model | |Pak ‘n’ save as a company focuses on “cut-prices” and mainly competes on Cost Leadership. They have a large variety of products available in wide | |range of brands and prices. It has also been rated as the cheapest supermarkets in surveys in most parts of New Zealand including Auckland. Their | |unique marketing strategies give them an edge over the other competitors. Going forward we will give a detailed insight on the core competencies of | |the company that helps them to stay ahead from the competitors and also the areas to be improved using Michael Porter’s Five Forces Model. | |Prepared by: | |Ashish Sharma – 20131295 | Content Introduction…………………………………………………………………………………………………………………….2 Michael Porter’s Five Force Model…………………………………………………………………………………..3 1. Threat of new entrants………………………………………………………………………………………..3 2. Power...
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...to come in under or on budget.3. Easier to implement.4. Uses industry best practices. | | | Response Feedback: | [None Given] | | | | | * Question 2 Needs Grading | | | List 5 tangible benefits with an ERP.Answer | | | | | Selected Answer: | Tangible benefits: 3. Inventory reduction 4. Personnel reduction 5. Productivity improvement 6. Order management improvement 7. Financial close cycle reduction | Correct Answer: | 1. Inventory reduction.2. Personnel reduction.3. Productivity improvement.4. Order management improvement.5. Financial close cycle reduction.6. IT cost reduction.7. Procurement cost reduction.8. Cash management improvement.9. Revenue/profit increase.10. Transportation/logistics cost reduction.11. Maintenance reduction.12. On-line delivery improvement. | | | Response Feedback: | [None Given] | | | | | * Question 3 Needs Grading | | | List 5 intangible benefits with an ERP.Answer | | | | | Selected Answer: | Intangible benefits: 8. Information/ visibility 9. New/ improved processes 10. Customer responsiveness 11. Integration 12. Standardization | Correct Answer: | 1. Information/visibility.2. New/improved processes3. Customer responsiveness.4. Integration.5. Standardization.6. Flexibility7. Globalization8. Y2K9. Business Performance | | | Response Feedback: | [None Given] | | | | | * Question 4 Needs Grading | | | List 3 principles...
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...CHOICES WHO WILL BUILD YOUR SYSTEM: 1. Insourcing 2. Selfsourcing (also called end-user development) 3. Outsourcing MAJOR SDLC PHASES: 1. Planning 2. Analysis 3. Design 4. Development 5. Testing 6. Implementation 7. Maintenance PRIMARY ACTIVITIES IN PLANNING PHASE: 1. Define the system to be developed 2. Set the project scope 3. Develop the project plan PRIMARY ACTIVITIES IN ANALYSIS PHASE: 1. Gathering the business requirements 2. Prioritize the requirements PRIMARY ACTIVITIES IN DESIGN PHASE: 1. Design the technical architecture 2. Design the system model PRIMARY ACTIVITIES IN DESIGN PHASE: 1. Build the technical architecture 2. Build the database and programs PRIMARY ACTIVITIES IN DESIGN PHASE: 1. Write the test conditions 2. Perform the testing of the system PRIMARY ACTIVITIES IN IMPLEMENTATION PHASE: 1. Write detailed user documentation 2. Provide training for the system users PRIMARY ACTIVITIES IN MAINTENANCE PHASE: 1. Build a help desk to support the system users 2. Provide an environment to support system changes COMMON TYPES OF TESTS: 1. Unit testing 2. System testing 3. Integration testing. 4. User acceptance testing (UAT) TYPES OF TRAINING: 1. Online training 2. Workshop training IMPLEMENTATION METHODS: 1. Parallel implementation 2. Plunge implementation 3. Pilot implementation 4. Phased implementation COMPONENT-BASED...
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...Change and Culture Case Study Two It has been six months after the organizational merger and the new administration initiated a significant reduction in force. Organizations are making the tough decision about workforce size and structure because of unstable economic times. Reduction in workforce is a way for the organization to cut costs with employee salaries and benefits. There was a decision made to redesign patient care delivery and the first recommendation was that of a universal worker who would deliver many support services. The manager is faced with the challenge of making the redesign work knowing this model often failed with implemented in other organizations. The purpose of this paper is to discuss the process of job redesign and what work processes and performance expectations must be considered once the design is completed. Discussed is the article by Peter Senge and what steps and structures are put in place to make the organization a true learning organization, encouraging workers and managers to adapt and excel despite of the changes. Described is the plan and control the intra-organizational and inter-organizational communications that must occur to implement the job design changes. Management also must ensure individual job satisfaction. Process of Job Redesign Job redesign is the method used to improve the organizations performance. The job redesign focuses on the enhancement of services with a holistic approach. Job descriptions...
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...to prepare for the mass retirement of leadership over the next 5 years. Their There are plans to soon begin the consolidation of all sales resources of UPS Small Parcel, UPS Freight, and UPS Supply Chain Solutions. That being said, there needs to be more focused training to support added responsibility of cross selling between networks. New paragraph? Globalization, as well, has added new challenges to the sales force over the last decade and technology is enabling our customers to need more than the normal added value of solutions. We continue to search for ways to create value and studies show only 5% of consumers buy based off of value while 52% buy based off of customer experience (UPS Training Class Statistics, Nov. 2014). DPS(Delivering Profitable Sales) and SSN(Situational Sales Negotiating) training will still be vital to the success of the salesforce for negotiation purposes, but the challenger model has proven within our initial beta test that it has gained ground with our accounts in a short period of time. With the new challenger mindset, the salesforce provides the ability to show true partnership by obtaining ways to de-commoditize our services and disrupt the customer’s way of thinking. Since there are so many phases to training our supervisors, I propose that our training should begin with The Challenger Sale first to specifically target our new company initiative of the roll out of this new model with the new hires and with all of business development in order...
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...initial Environment Analysis conducted on Ryanair prior to the detailed strategic analysis that will be conducted in the future in order to provide the company with strategic recommendations for the future. The Environmental Analysis conducted consists of both an extensive analysis on the external environment and the internal environment. The external environment analysis is conducted in order to identify the nature of the environment Ryanair operates in and its impact on the strategic situation of the company. Through PESTEL, External factor and Industry analysis conducted, rejection of Aerlingus offer and rules and regulations imposed by governments etc. are recognized as the critical external environmental factor affecting Ryanair’s strategy. An analysis of the internal environment through Value Chain model and SWOT analysis reveals the key issues hindering the strategic success of the firm; poor customer service and human resource problems. While this initial environmental analysis is used to assist the strategic analysis that is to be conducted on Ryanair, the importance of taking necessary actions regarding the critical issues is highlighted, CONTENT EXECUTIVE SUMMARY 1 CONTENT 2 1INTRODUCTION 3 2 OVERVIEW OF RYANAIR 4 3 CRITICAL ISSUES 5 4 EXTERNAL ENVIRONMENT ANALYSIS 6 4.1 MACRO ENVIRONMENT ANALYSIS (Appendix 1) 6 4.2 INDUSTRY ANALYSIS (Appendix 2) 8 4.3 EXTERNAL FACTOR ANALYSIS (Appendix 3) 8 5 INTERNAL ENVIRONMENT ANALYSIS 9 5.1 VALUE CHAIN ANALYSIS 9 ...
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...Employee Motivation Motivation can be defined as: the psychological forces that push an individual’s behavior, effort, and level of persistence towards a certain direction. Motivation is, therefore, an important element an organization must consider when it wants to reach high levels of production and efficiency. In order to achieve the mentioned high production and efficiency levels, an organization must first understand what motivation is, how does it work, what are the classic motivational theories and techniques, and to use utilize those various techniques for optimum results. As explained above, motivation involves psychological forces that push employees into a desired direction accompanied with the appropriate level of behavior, effort, and persistence. From the definition, one would understand that motivation can work as an integral tool for goal and objective achievement. Motivation has several theories and techniques a firm must know to apply them on its employees: Motivational Theories: 1) Maslow’s hierarchy of needs: this comes as a no surprise since Maslow explained that motivation is based on a sequenced hierarchy of needs. The hierarchy starts with the lowest physiological needs (Food, sleep, sex), followed by safety needs (Job security and environment safety), social needs (feelings of belonging and love), self-esteem needs (feelings of importance, value, and meaningfulness), and ended by the highest need of self-actualization, which is described...
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...PRODUCTION PLANNING AND CONTROL Assignment A Marks 10 Answer all questions. 1. a) Explain the forecasting process? What are the techniques for monitoring forecasts? b) Explain various forecasting models. a) A planning tool that helps management in its attempts to cope with the uncertainty of the future, relying mainly on data from the past and present and analysis of trends. Forecasting starts with certain assumptions based on the management's experience, knowledge, and judgment. Qualitative & Quantitative techniques are the two techniques used for monitoring forecasts. b) There are two types of forecasting models which are : Time Series Models Causal Models or Associative Models 2. a) What is aggregate production plan? What are the pure strategies for APP? a) Aggregate production planning refers to the process of deciding the overall quantities of products to be manufactured or produced in a plant or other manufacturing facility during a medium term planning period such as a month, or a quarter. The aggregate plan output consist of the total quantities of each product or a group of product to be manufactured in the plan period of going into details of scheduling of different manufacturing activities required to achieve the planned production levels. The aggregate production will also not specify details such as the dates when material ordered against individual customer...
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...Hazards Analysis Group, Los Alamos National Laboratory John L. Darby, Probabilistic Risk and Hazards Analysis Group, Los Alamos National Laboratory Introduction Project risk analysis, like all risk analyses, must be implemented using a graded approach; that is, the scope and approach of the analysis must be crafted to fit the needs of the project based on the project size, the data availability, and other requirements of the project team. Los Alamos National Laboratory (LANL) has developed a systematic qualitative project risk analysis technique called the Risk Factor Analysis (RFA) method as a useful tool for early, preconceptual risk analyses, an intermediate-level approach for medium-size projects, or as a prerequisite to a more detailed quantitative project risk analysis. This paper introduces the conceptual underpinnings of the RFA technique, describes the steps involved in performing the analysis, and presents some examples of RFA applications and results. project activity flow chart to help organize the RFA. The flow chart defines the tasks to be modeled and their interrelationships for the project schedule analysis. WBS and schedule tasks may be consolidated and/or expanded to explicitly highlight those tasks and influences that are expected to have a significant technical risk and/or significant uncertainty in schedule or cost performance. The flow chart is developed in sufficient detail to allow the items important to overall schedule and cost performance to be...
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...Business School HKUST Yuk-fai Fong (房育辉) Time and Venue: Section 1: 9:00 a.m. – 12:20 p.m., Saturday, April 9 – June 4 (except April 23) Section 2: 2:30 p.m. – 5:50 p.m., Saturday, April 9 – June 4 (except April 23) Venue: Room Rm 4219 (Lift 19) Instructor: Yuk-fai Fong Email: y-fong@kellogg.northwestern.edu Phone: 2358-7600 Office Location: Room 3434 Email is always a great way to reach me. Office Hours: By appointment Course Web Site: http://lmes2.ust.hk Course Description Businesses exist to create and capture economic value. A business creates value by combining inputs such as labor, materials, and capital to make products and services that consumers need and desire. And it survives and thrives by charging a price that equals or exceeds the cost of delivering the products and services that consumers value. In this course, students learn how businesses optimally create and capture value and how their abilities in doing so are impacted by various market forces and the strategic interaction among players in the industry. A good understanding of the 1 economic principles that govern the distribution of value in markets is critical to formation of a successful and sustainable business strategy. Learning Objectives: Understand and apply tools, concepts, and theories from microeconomics to perform industry and demand analyses. Apply demand and supply analyses in predicting market price and related dynamics in competitive markets. Understand the key tradeoffs...
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...sCommercial Feasibility Study Commercial Feasibility Study (CFS) provides investigators with financial resources and domain expertise to assess the commercial relevance of an invention. The study, developed by a team including the investigators, Wheelhouse staff, Technology License Manager, and outside professionals, creates an overview of business issues related to an invention or discovery. When complete, the investigators will have an understanding of the viability of the technology and cost/benefit associated with commercialization. A CFS is valuable in helping to determine likelihood of commercial success, and the study can be further developed into a business plan. Up to $5,000 will be made available for CFS. An appropriate timeframe for the CFS will be determined by TLA and the investigator. CFS awards are to be used to hire qualified consultants or pay for (acceptable) studies. TLA will work with interested investigators to determine the appropriateness of a CFS and, once the feasibility study focus is agreed on by both parties, can also provide lists of resources. In some cases, the TLA Proof of Concept Program or other methods of verifying commercial potential of technology will be recommended. The commercial aspects of a project include the arrangement for marketing output produced by the project, and the arrangements for the supply of inputs needed to build and operate the project On the output side, careful analysis of...
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...the object was moving through the air. The resultant forces over the object would be the same. The idea of blowing air over an object and determining the forces lead to the invention of wind tunnel. As the name suggests, a wind-tunnel is a cylindrical tunnel in which air is blown from one side by a huge fan at high speeds. The middle part of the tunnel is called as throat. It is the place where the test model is placed. Various sensors are attached to the test model and the data is collected in the room near it. The data collected issued to reduce the aerodynamic drag and minimize fuel consumption and also increase the speed of the cars, trucks, planes, etc. also aerodynamic properties like lift, drag, forces, moments are measured with the use of wind-tunnel. In wind-tunnel air is blown over the test model which is kept stationary at the throat. This will produce the same effect as it would be produced if the vehicle is moving at high speeds on a road. For more accurate results the tunnel is sometimes equipped with rolling road to prevent the boundary layer forming on the floor which may affect the test results. * What are wind tunnels? Just as its name suggests, a wind tunnel is a tube or tunnel that has man-made windblown through it at a certain speed. Scientists and engineers put a model of an airplane in the tunnel and then study the way air moves around the model. By looking at the way this smaller model acts in the wind tunnel, they get a pretty good idea...
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...ABSTRACT Stiffeners are used to reduce the probability of local failures in structures. Local stiffening is a matter of interest in aerospace, civil, and mechanical engineering. In spite of the presence of local stiffeners in different structures, the analysis of stiffened frames is scarce in the literature. The effect of local stiffeners on the stability of frame structures is investigated in this paper using detailed modelling of columns. A stiffener reduces the flexibility of a stiffened column. It is a common practice to model a stiffened column by a system of springs in series. This system is not suitable for simulating stiffness in finite element models. Consequently, this has been replaced by an equivalent parallel spring system. The parallel system is used in studying the effects of stiffener on the stability of a structural frame. The exact formulation for simple system is mapped onto the real structure and the exact finite element formulation is derived. The effect of stiffeners on the stability analysis of structural frames is considered and the governing equations are derived. For simple members, a closed form solution and, for stiffened structural frames, the finite element formulation have been proposed. The formulation is implemented in a computer programme. The accuracy, efficiency, and robustness of the presented formulation work are verified using case studies. Keywords: stiffener; stiffener factor; finite element; step function; Dirac delta; stability;...
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...development is successful. Around 38 billion US dollars are lost every annum due to software failure [2] and one of the major reasons for this high failure rate is poor software quality. Typical software projects are often late, over budget, of poor quality, and difficult to track. Engineers often have unrealistic schedules dictated to them and are kept in the dark as to the business objectives and customer needs. They are required to use imposed processes, tools, and standards, and often take shortcuts to meet schedule pressures. Very few teams can consistently be successful in this environment. As software systems get larger and more complex, these problems only get worse. The best projects are an artful balance of conflicting forces. To balance these conflicting forces, teams must understand the complete context for their projects. The field of Software Engineering has studied many techniques that build software engineering skills to create better quality software. However, there has been little attention paid to the impacts of individual discipline in software development. This...
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