...Patton-Fuller Web Portal Patton-Fuller has limited e-business compatibility with its local community through their Customer Management Relations. PFCH leverages CRM to enhance patient loyalty through the ability for patients to interface with the hospital directly through the Internet. Patient recommendations, complaints, and comments provide patient satisfaction reports to senior management in CRM tracking. For PFCH enhancements as indicated in part three of this series will include advertising of health awareness and education classes sponsored by PFCH. CRM systems will provide promotional events such as walk for health initiatives, and creating the ability to build relationships with current as well as future patients. PFCH will generate website pages that include discussion links to other sites such as Mayo Clinic Symptom Checker, WebMD® and other links on a variety of topics for health education. Chat rooms with various staff members participating in discussions can provide schedules for specific topics and open forum discussions. PFCH will maintain encryption as a critical security measure that is a requirement for security of patient data. The case of Patton-Fuller and the sensitivity of its network data make this consideration even more important. Web portals – other hospitals PFCH will consider the results of studies whereby engagement of patients include patient access to educational tools; however, others see it as interaction via...
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...the Internet to new highs and generations are accustomed to living full lives through the World Wide Web. Therefore, it goes without reason that people would expect to access vital services such as healthcare online as well. Learning Team C has been requested by the executive staff at Patton-Fuller Community Hospital (PFCH) to determine the feasibility of PFCH becoming a state-of-the art healthcare provider with an online presence. This paper will determine what PFCH needs to do to achieve this status by providing interactive web services to its vendors, suppliers, clinicians and patients. This analysis will answer the questions of what modifications/implementations must be achieved to provide up-to-date, accurate information to staff, medical personnel and patients; what interactivity would allow patients the ability to being able to access pertinent healthcare information such as wellness information and pharmacy refills; what mobile services need to be instituted to allow clinicians the ability to access patient records online; what infrastructure changes to include networking, hardware, and software. One of the most important things in an organization like PFCH is a flow of information that is open and readily available to users...
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...PFCH DC Unification Project UNIX and Linux Advantages UNIX has been the cornerstone for infrastructure for the past decade with popular flavors such as Solaris (Craig, 2012). UNIX is a proprietary brand typically run in large organizational infrastructure. However, many of the UNIX variants are open source that allow users to customize their distribution as they see fit and making copies to install in an unlimited number of machines. UNIX offers a highly stable operating system (OS) that is ideal for full multitasking capabilities while protecting memory to prevent interference with other users. The stability provides greater uptime for increased productivity and less downtime for crash recovery and troubleshooting (Montpelier Open Source, n.d.). UNIX has been the baseline for Internet services and growth where machines on network can operate as clients and servers. Linux is a variant of UNIX and has established itself in the desktop, workstation, and increasingly in the server environments. A key benefit for Linux is the scope of freedom of distributions (distros) that provide many applications, freeware, and add-ons (Stanford University, 2004). Linux is extremely portability to a wide range of new and old machines. The majority of Linux variants are available free or at an economical price compared to Microsoft Windows. Linux is a very secure operating system and although it still can be prone to attacks, it inherently is more secure than Windows. Another huge benefit...
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...Integrating Theory and Research: Needs Assessment for the Patton - Fuller Community Hospital’s Compliance to Safe Medical Devices Act of 1990 (and its Amendments in 1992) Cliff Musimenta University of Phoenix Integrating Theory and Research: Needs Assessment for the Patton - Fuller Community Hospital’s Compliance to Safe Medical Devices Act of 1990 (and its Amendments in 1992) The Safe Medical Devices Act of 1990 (P.L. 101-629, Section 12, 104 Stat. 4523, 1990) was signed by President Bush on 28 November 1990. According to Samuel (1990), the law entailed seventeen timetabled sets of new regulations that can be grouped into the following four categories: premarket approval; post-market surveillance; penalties; and miscellaneous. According to Merrill (1994, p. 47), the Food and Drug Administration (FDA) “agency was given power to prescribe good manufacturing practices (GMP) requirements for devices, to ban worthless or dangerous products administratively, and to require notification, replacement, and/or refund by makers of defective products.” According to Swayze & Rich (2012) “a medical device is, simply defined, any item used to diagnose, treat, or prevent disease, injury, or any other condition that is not a drug, biologic, or food” (para. 1). In any health organizational set up, creating patient safety requires that the organization establishes a safe health environment that eliminates/minimizes all unintentional injury to ensure patient wellbeing. This set...
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...Financial Data Analysis HCS/577 Financial Data Analysis Patton-Fuller Community Hospital (PFCH) is a for-profit health care provider for the Northwest Valley area. The hospital opened in 1975 and owned by the physicians practicing at the facility, PFCH is dedicated to providing cutting edge services with high quality patient care. Currently, the 600 bed facility received a majority of its revenue (80%) through in-patient services including surgical care, nurse services, both medical and surgical as well as their Intensive Care Unit (ICU). The remaining 20% of revenue is gained through Emergency Department visits and additional out-patient care. The remainder of this paper will determine the variances between the 2008 and 2009 fiscal year in attempts to determine where major gains and losses can be seen within Patton-Fuller’s financial environment. Variances between 2008 and 2009: The first area analyzed for variances between the 2008 and 2009 operating years, was the assets of Patton-Fuller Community Hospital. With both the stock market and real estate industries reeling during this most recent economic downturn, the return on these types of investments is much lower in 2009 than in 2008. Cash and Cash equivalents saw a depreciation of 45% going from $41,000,000 in 2008 to $22,000,000 in 2009. Based on long-term investment options, future projections estimate that this loss will ultimately be negligible as the stock market begins to rebound. Additionally, with...
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...Integrative Problems and Virtual Organization Strategy Paper Integrative Problems and Virtual Organization Strategy Paper Fuller-Patton Community Hospital (FPCH) has been in operation since 1975. The management of FPCH would like to upgrade and expand its operations in the community. In order to do so, a large influx of resources would need to be obtained. There are a variety of ways FPCH could add to its resources in order to accomplish its vision. These include taking FCPH public by holding an Initial Public Offering (IPO), acquiring another facility out right, or merging with another facility. This will be to compare and contrast each of these resource opportunities and to ultimately decide on a course of action. Strengths of the Various Resource Opportunities As stated, FPCH has various opportunities to generate an influx of resources in order to be able to expand their operations. The first of these opportunities is to enter an IPO. An IPO is the initial sale of stock in the hospital to the public, basically making those who purchase stock partial owners in the company. An advantage to an IPO is there is an instant influx of cash resources into the business. This influx of cash can then be used to make the upgrades and expansions that FPCH is envisioning. In addition to the instant influx of cash, another benefit of an IPO is that it generates publicity for the hospital and can increase their market share because of the added exposure. Another avenue that FPCH is...
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... Patton-Fuller Community Hospital (PFCH) was established in 1975 and is a for-profit hospital dedicated to serving the needs of its community by providing quality medical care. PFCH operates a 600-bed full-service hospital, providing a variety of programs (Apollo Group, 2006, 2010, 2011). PFCH uses several network systems, including wireless technology. Multiple technologies are necessary to be used and combined to create a healthcare network infrastructure. Ideally, each of these technologies should integrate into a cohesive network platform capable of delivering network services that are protected, resilient, responsive, and interactive. It is the interconnection and combination of these technologies that provide value and enable clinical and business capabilities in the healthcare environment. PFCH is interested in examining how their network is performing as compared to similar companies. In-House Data Transmission PFCHs backbone network structure consists of a 1000Base-T and 1000Base-F standards. The 1000Base-T standard supports data transfer rates up to 1000 Mbps, or one gigabyte per second, and is used in the non-clinical areas of the hospital. PFCH is employing a CAT 6 cable infrastructure for these administrative areas. The clinical areas use the 1000Base-F standard, which is also a 1000 Mbps specification for Ethernet communications over optical fibers. PFCH is currently using single mode optical fiber cable infrastructure...
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...Security Awareness Training Security Awareness Training Paper Patton-Fuller Community Hospital (PFCH) maintains strict confidentiality of their information via four different information systems. Accurate, reliable, and prompt information must be provided to those that need to make decisions based on several predetermine conditions. In a hospital environment, like PFCH, information is predominantly passed via computer systems. Management cannot have the luxury of minimizing the importance of systems security at all levels of their staff. The writer intends to provide a security awareness training plan for PFCH in the following paragraphs (Apollo Group Inc., 2013). Which employees should be trained, why, how, and when? All employees must be trained to protect the confidential information kept in the hospital. That means senior management, employees (regular or temporary), contractors, doctors, nurses, and anyone that has or could gain access to confidential information like partners and volunteers. Information like Personal Identifiable Information (PII), patient records, hospital financial information, staff payroll and personal records, to mention a few, must be protected against physical or electronic attacks. Making all personnel aware of potential threats, vulnerabilities, reporting security breaches and the PFCH security policies deters or makes it difficult for possible data hackers to acquire hospital confidential information (Gregory, 2010). The best ways...
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...needs of its community by providing quality medical care. PFCH operates a 600-bed full-service hospital, providing a variety of programs (Apollo Group, 2006, 2010, 2011). PFCH uses several network systems, including wireless technology. Multiple technologies are necessary to be used and combined to create a healthcare network infrastructure. Ideally, each of these technologies should integrate into a cohesive network platform capable of delivering network services that are protected, resilient, responsive, and interactive. It is the interconnection and combination of these technologies that provide value and enable clinical and business capabilities in the healthcare environment. PFCH is interested in examining how their network is performing as compared to similar companies. In-House Data Transmission PFCHs backbone network structure consists of a 1000Base-T and 1000Base-F standards. The 1000Base-T standard supports data transfer rates up to 1000 Mbps, or one gigabyte per second, and is used in the non-clinical areas of the hospital. PFCH is employing a CAT 6 cable infrastructure for these administrative areas. The clinical areas use the 1000Base-F standard, which is also a 1000 Mbps specification for Ethernet communications over optical fibers. PFCH is currently using single mode optical fiber cable infrastructure for its clinical areas. The administrative areas are joined to the clinical areas via a network bridge. The administration network is composed primarily of Apple...
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...Financial Data Analysis A financial data analysis “provides a great deal of important information regarding financial condition, it often fails to provide much insight into the operational causes of that condition” (Gapenski, 2008, p. 561). Financial data analysis identifies an organizations strengths and weaknesses by proving the relationship among items of a profit and loss account and a balance sheet. Numerous techniques or systems are used in analyzing financial statements. One such technique is comparative analysis. Comparative analysis “identifies new trends when data or ratios for a specific item from multiple time frames are presented alongside of each for a straight across comparison” (Investor Words, 2014, para. 1). This method can also be used to compare outcomes of alternate solutions or processes applied in similar situations. Other methods for analyzing financial data include “schedule of changes in working capital, common size percentages, funds analysis, trend analysis, and ratios analysis” (Accounting for Management, 2014, para. 3). The Patton-Fuller Community Hospital: Financial Analysis At first glance of the Patton-Fuller Health Care Organization one would assume this organization is viable. This would be due in part to a recent upgrade in operations. The balance sheet of December 31 2009-2008 reflects an increase of revenue. In addition to the increase of revenue, some expenses were also increased. It has yet to be determined if these increase were due...
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...companies systems and users to detect illicit activity.The security audit should include searches for security events and the abuse of user privileges, along with a review of directory permissions, payroll controls, accounting system configurations, ensure backup software is configured, and backups are completed as required, review network shares for sensitive information with wide-open permissions. During the security audit, a report of offices should be conducted to ensure security policies and procedures are followed. Security Management Currently, PFCH has a Chief Compliance Officer in place to ensure the hospital meets all laws and regulations regarding patient privacy. The CCO is responsible for developing, implementing, and maintaining a system-wide Corporate Compliance program. The COO also oversees the Security Officer, the Director of Medical Records and the Director of Q.A. / Risk Management. In addition to the COO, PFCH has a director of Information Technology on staff to manage and evaluate all business cases the impact the infrastructure of the hospital. The COO works with the Security Officer, director of Medical records, and the director of Q.A. and Risk Management to manage the information...
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...HCS 577 September 2012 Health Care Budget Manage a health care organization is not an easy task, the compromise with the community to provide an excellent service and the responsibility of keeping the profitability and viability of the organization makes health care management a complex and every day challenging profession. It require effective practices to avoid the failure of the business. Independently if the organization is not-for-profit or for-profit, a vital duty of the management team is to keep the organization finances in a status that allows it to operate, and produce a level of revenue that secure its existence over the years. To reach these objectives, managers must perform key functions that involve planning, decision making, controlling, organize, staffing, among others. The planning function is a vital chore of health managers that includes the identification of goals, and objectives to take the organization to the desired future state based on the current conditions (Liebler & McConnell, 2008). As part of the planning process, the task of budgeting plays an important role in the effective guidance of the organization toward the established goals and financial stability. Budgets permit managers to allocate financial resources in the planning process, evaluate the financial performance of the organization in a specific period as well as planning, control, and establish benchmarks with previous years details to identify strengths and weaknesses that will...
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...Patton-Fuller Community Hospital IT Department Patton-Fuller Community Hospital (PFCH) has capacity to accommodate more than 600 patients at time. They have more than 600-beds. Due to raising health care costs this community hospital is also being affected, but on the other hand they have to maintain the quality health care services. Due to the seriousness of the latest economic recession, U.S. dollars of investment have been the organizations "slow." Therefore, it is necessary to reconsider the existing staff of PFCH business model, and consider the transformation of them, to enable them to compete in today's economic climate. Current Business System The Facilities Department's proposed, emergency room remodeling will include the use of environmentally friendly materials. In an effort to reduce waste, all e-mails will be water marked "Please consider the environment before printing this e-mail." This is an important piece in the hospital ERP system and implementation of reasons to reduce paperwork. The Fund's policies and procedures outlined manually equipment tracking asset inventory, including risk assessment, use of equipment, employee training in the use, equipment maintenance agreement, compliance. The various hospital departments are individually responsible for the procurement of equipment, training, and all electrical and mechanical equipment maintenance costs for their area. Chief compliance officer, Frederick Adair, monitors personal...
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...Financial Data Analysis HCS/577 July 14, 2014 Financial Data Analysis Patton - Fuller Community Hospital | Balance Sheet as of December 31 | 2009 and 2008 | (In thousands) | (Audited) | 2009 | 2008 | Assets | Current Assets | Cash and Cash Equivalents | $22,995 | $41,851 | Assets of Limited Use | $27,594 | $41,851 | Patient Accounts Receivable (1) | $58,787 | $37,666 | (net of Allowance for Bad Debts 2009: $11,757 / 2008: $7,533) | Other Receivables (3rd party payer settlements | - | $87 | Inventories | $18,396 | $8,370 | Prepaid Expenses | $95 | $201 | Total Current Assets | $127,867 | $130,026 | Other Assets | Funded Depreciation | $137,970 | $167,404 | Held under Bond Indenture | $73,584 | $75,332 | Property, Plant and Equipment, net | $248,346 | $175,774 | Total Assets | $587,767 | $548,535 | Liabilities and Equity | Current Liabilities | Current portion of long-term debt | $14,599 | $4,185 | Accounts payable, accrued expenses | $9,198 | $4,185 | Bond interest payable | $10 | $10 | Total Current Liabilities | $23,807 | $8,380 | Other Liabilities | Long term debt | $452,945 | $209,255 | less: current portion of long term debt | $14,599 | $4,185 | Net long term debt | $438,346 | $205,069 | Total Liabilities | $462,153 | $213,450 | Patton - Fuller Community Hospital | Statement of Revenue and Expense | 2009 and 2008 | (In...
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...the ends. Let’s say a number that is written as 7,000 in the statement should actually read 7,000,000. So in our report for this paper, we will follow the thousand noted in the audits with the knowledge of the true value. There were many differences in the audited and unaudited financial statements. There was a deficient -$18,856 in cash and cash equivalents between 2008 and 2009 as well as a decline in assets of limited use of $14,257. However, an increase of $21,121 in the patient account receivable demonstrating Patton-Fuller Community Hospital (PFCH) had an increase in patient care and services. There was a rise in accounts receivable with a result of $0 revenue. It was noted in the inventories there was a $1 million dollar difference between 2009 and 2008. It was explained in the auditor’s there was an annual inventory in December that supply expenses were underestimated and that cost was added to the December’s statement (PFCH 2009). The prepaid expenses differences amounted to a negative 106. The total current assets grand total differences between 2008 and 2009 was -$2159. The effects of revenue sources on a hospitals financial report can assist the organization to make decisions based on their annual report. Owners or management may use the financial statement to figure out what is not working in the operating activities of the organization. They may even reach into the balance sheet to see if there is enough money to repay loans. They may even review the annual...
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