...Case: Tour Planning at Cirque du Soleil 1. What concrete means are used to achieve standardization? • Cirque du Soleil takes a very standardized approach. Here are some examples of how they have standardized the method in which they take their show on the road: • Specific timing when planning for future shows. Shows will be planned 5-years ahead of time when it comes to continent choice. They then follow a 2-3yr lead time when they are selecting cities to visit. The tour plan is finalized 24mo prior to the event. They are very diligent with this timing as 90% of their tours are scheduled 2-years in advance. • Consistency when working on their own or with a promoter. In either case, the expectation, absolute must, is for Cirque to get the majority of the earnings from the event. • Specific timing when breaking down a performance site. Cirque states that it normally will take 10 days to move to a new site. This includes specifics in dismantling and preparing the equipment to be shipped (3 days) and time to set up completely at a new location (7 days). • Standardization of box office at new location complete with fiber optic wires. • Proposals follow a standard procedure beginning with a generic Cirque email before moving forward. This includes various reviews that Cirque has decided upon and opportunity in a market, especially like Turkey where they have yet to tour in the case study, to determine if having a show will be a good decision. • Detailed...
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...CASE: GS-57 DATE: 06/18/07 (REV. 3/7/11) CROCS (A): REVOLUTIONIZING AN INDUSTRY’S SUPPLY CHAIN MODEL FOR COMPETITIVE ADVANTAGE If the products sell extremely well, we will build more in season, and will be back on the shelves in a few weeks. And we’ll build even more, and even more, and even more, in that same season. We’re not going to wait with a hot new product until next year, when hopefully the same trend is alive. 1 —Ronald Snyder, CEO of Crocs, Inc. On May 3, 2007, Crocs, Inc. released its results for the first quarter of the year. The footwear company, which had sold its first shoes in 2003, reported revenues of $142 million for the quarter, more than three times its sales for the first quarter of 2006. Net income, at $0.61 per share was more than 17 percent of sales, nearly four times higher than the previous year.2 These results far exceeded market expectations, which had been for earnings of $0.49 per share on $114 million of revenue.3 As part of the earnings release, the company announced a two-for-one stock split. Immediately after the announcement, the stock price jumped 15 percent. The growth and profitability of Crocs, which made funky, brightly colored shoes using an extremely comfortable plastic material, had been astounding. Much of this growth had been made possible by a highly flexible supply chain which enabled the company to build additional product to fulfill new orders quickly within the selling season, allowing it to respond to ...
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...Preface Currently I’m completing a bachelor of business administration in tourism and hospitality management in the University of Dhaka. I have completed my 4th year and therefore I have to conduct a 3 month internship. The reason I choose to do my internship in tour operating organization is because I wanted to benefit from the experience. I wanted to do my internship in a tour operating company to experience the tour operating business world and to learning, improve and develop new sets of skills. One of my main goals is to improve my management and marketing skill. This is why I choose to follow my internship in petro aviation; to learn and develop new sets of skills and to experience working with tour operators. In this internship report I will describe my experiences during my internship period. The internship report contains an overview of the internship company and the activities, tasks and projects that I have worked on during my internship. Writing this report, I also will describe and reflect my learning objects and personal goals that I have set during my internship period. For this opportunity, I thank: Hasan shahid, who is the CEO of petro aviation and my job coach. I want to thank him for giving me the opportunity to follow my internship at his company. He had the kindness to accept me in her company and guide me through my internship with advice, feedback and tips despite his busy schedule. Taklima sayeda, who is my university’s...
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...project management apply to Adventures Unlimited? Each one of their tours is an individual project, since each has a beginning, middle, and end, which have classic project phases, including a definition or selection phase, a planning phase, and an execution phase. Project management involves budgeting of resources, and their resources include their administrative staff and tour guides. In addition, project management includes project selection: the Rodriguezes need to be able to accurately anticipate the costs of each tour that they consider undertaking, so that they may make wise decisions about which tours to operate. Project management includes financial analysis, for instance calculating the net present value of each tour that they are considering offering. In addition, since their tours involve many details, the project planning methods taught in project management would be helpful for them as well. Using gantt charts to plan out the details of each tour would help them to avoid problems that they have had in the past, for instance, having missed a train connection in Blanco Puente. Project planning with Gantt charts would also help them to clearly delineate the details involved for each tour, and to be able to not only plan the logistics of each detail, but anticipate the cost of it as well. 2. What kind of training in project management should the Rodriguezes, the administrative staff, and tour guides receive to improve the operation of Adventures Unlimited? Try...
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...ALL-STAR CITY TOURS Francine Jordache is the founder and the president of All-Star City Tours, a company that provides a variety of tours of great Canadian and American cities. She started the company in 2000 to respond to the need for tours for spouses and partners attending conferences in Canada. Organizations were looking for comprehensive packages that would entertain the partners of attendees while the conferences were in session. Calgary is the home base for the company that has expanded its operations with satellite offices in Halifax, Quebec City, Montreal, Toronto and Vancouver. As Francine grew the company into new cities, she appointed Branch Managers to manage the teams there. Those Branch Managers continue to report to Francine. There are now 520 Canadian employees, including 375 part-time regional staff. In 2005, Francine developed a partnership with an American, Ronda Brice, to create a subsidiary to run tours in U.S. cities and they called the company American All-Star City Tours. So far, operations have been established in Seattle, New Orleans, Miami and New York city. Offices in Boston, Los Angeles, and Houston are in the planning stages. The number of American employees totals 150, with 90 percent of them being part-time regional staff who work on specific events. The rest are permanent tour planning Seattle employees reporting to the VP of Tour Planning (Bill) who is located in Calgary. The primary focus of the company is...
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...became the first person ever to win the Tour de France seven times. Armstrong’s unprecedented achievement was all the more remarkable for the fact that in 1996 Armstrong was treated for testicular cancer that had spread to his lungs and brain. Even without cancer, Lance Armstrong was not an obvious candidate for title of the greatest cyclist ever. Despite certain natural advantages – notably a heart 30% larger than normal with an abnormally slow beat rate (32 times per minute while at rest) – Armstrong’s aerobic rate was less than that of cycling greats such as Miguel Indurain and Greg LeMond. For most of his career, Armstrong was not the world’s preeminent cyclist. He won the world championship just once (1993) and his Olympic best was a bronze medal in 2000 Sydney games. Armstrong’s seven-year dominance of the Tour de France resulted from a combination of factors, not least of which was his singleminded focus, not just on cycling, but on a single race. Between his 1999 and 2005 Tour de France victories, Armstrong was overall winner in only five other cycle races. Armstrong raised planning for the Tour to a new level of sophistication. His meticulous preparations included: “. . . computer calculations that balanced my body weight and my equipment weight with the potential velocity of my bike,” and “careful computer graphs of my training rides, calibrating the distances, wattages, and thresholds.” Armstrong abilities were well-suited to the Tour – as well as all-round strengths as...
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...UNIT 40: TOUR OPERATIONS MANAGEMENT Get assignment help for this unit at assignmenthelpuk@yahoo.com LO1 Understand the tour operators industry within the travel and tourism sector Tour operators: as defined by EU Package Travel Directive; different types of tour operators including outbound operators, domestic operators, incoming operators, specialist operators, direct sell operators Industry: identification of major tour operators including their origins, ownership, market segments, competition, identification of specific operators within each category; scale eg number of passengers carried, market share, turnover; products and services to meet different markets; vertical and horizontal integration in leading operators; impact of integration; European and global links; trends to include changing trends in holidays (eg mass market tourism to customisation, product range, all-inclusive holidays), expansion of the cruise market; environmental awareness of tour operators, responsible tourism; effect of economy and other external factors eg discounting, emergence of e-commerce, budget airlines; role of trade bodies including The Travel Association (ABTA), Association of Independent Tour Operators (AITO), Federation of Tour Operators (FTO), UKinbound, the UK Civil Aviation Authority (CAA) https://www.blogger.com/blogger.g?blogID=5649485182751853952#editor/target=post;postID=7439706631930474064 LO2 Understand stages involved in creating holidays Stages: steps eg market research;...
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...really a difficult issue. There are two kinds of joining tour : independent travel annd Guided Tour Group . Of course both of them have advantages and disadvantages Firstly, independent travel is great for travelers whom are experienced or prefer to make their own arrangements and decide where to stay, what and when to eat, and what to see. Guided Tour Group is great way for a first time traveler or for travelers who like the luxury of having all arrangements made for them. Sencondly, Travellers who don’t join Guided Tour Group have to make Hotel reservation, local transfers, sightseeing by yourself, a guided tour group takes care of all of the planning and traveling logistics including arrangements for hotels and travel between destinations can be made well in advance online. In addition, independent and Guided Tour travellers have many opportunities to meet new people, make new friends. Moreover, The disadvantage of private tour is you have to spend most of your time in looking for directions to many places . There's nobody to watch your luggage. It means you have to carry all your gear yourself, which can be both inconvenient and stressful. Sometimes feel awkward if there are unexpected situations which you don’t expect . whereas , In guided tour group , guided tour company’s bus , tour leader take you to destinations during your tour.The tour leader gathers all luggages and put them on bus. Nevertheless, In guided tour group you join strangers. Many diferent personalities...
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...Planning the holidays Let me present some reflections on the issue that, I dare say, must be the most exciting for majority of ordinary people, who spend the most of their lives (from 5 to 7 days a week) working and then have a couple of weeks of holiday in summer months (if they have luck). It is planning holidays. In our modern world we can refer to a lot of travel agents, who’ll try to help us choose the best variant for our holiday among infinite multitude of different destinations, tours and travelling programs. It is convenient on the one hand if one has financial opportunity and a willing to trust the planning of their holidays to a manager of a travel agency. He may offer the tourist any kind of a tour according to their wish. To my mind, the most all-embracing and effective way from the informative, cultural point of view is to go on a tour to a foreign countries (or even the places in your country you have never been to) with a bunch of people you don’t know (and even may not like). Joining such tour is a good idea, because it’s rather hard for an average tourist to get around on their own. Some tourists like to make their way around leisurely to see the sites, they don’t like the fast pace of tours, they’d rather have the time to take in each site, not rush through it just to take a picture and say “I’ve been there”. But tours come in all shapes and sizes; one can find the exact offer that isn’t too fast-paced or strenuous. Some tourists...
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... Within this industry, tour operators play an essential part, as they represent a central connection between tourists and tourism service provider. This report will examine the link between tour operators and other sector of the travel and tourism industry by identifying different products and services provided by tour operators for different target markets. Different factors influencing this sector will be explained as well as and the implication of vertical and horizontal integration within this sector. Finally a brief analysis of the future of tour operators will be given and this is based on research and finding. 2. The role tour operator According to Pro-Poor Tourism (2004) tour operators are businesses that mix two or more travel services such as transport, accommodation, catering, and entertainment, and sell them directly or through travel agencies to final consumers as a single product. A tour operator is thus a crucial link in the distribution chain, representing the central connection between customers and providers of tourism services, and thus has the power to influence both the demand and the supply side. 3. Different Type of Tour Operators a. The Domestic Operators They are companies that develop and sell the holiday within the country in which the tourist reside, they offer a variety of holiday products such as: coach holidays, city break, farm holiday, holiday centres b. The Incoming Tours Operators They are tour operators specializing in...
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...solve the best ownership structure and why. The types of ownership structures that have been over looked include partnership and sole trader. These types of ownership structures could both be very useful for their type of business. Their plan is too start off small and then grow their business with their children. This has to be taken into consideration when deciding on what type of businesses structure is chosen. The information has to be collected from a wide range of Primary and Secondary resources. Introduction: A married couple who have two children are interested in creating a new business, providing a winery bus tour for their local area. Mark and Jodie have a plan to start off small and one day grow into a larger business. Mark would like to start off with a 13 seater van but then over the long term would like to be larger and offer coach tours to wineries all over Australia. Jodie, the wife, would be working in the business as well as hopefully their children one day. The ownership structure that should be taken into consideration are Partnership and Sole Trader, this is shown below. Ownership structure: Sole Trader: A sole trader is owned and operated by ONE person, the owner may choose to hire other staff members. But the owner is still the one who provides all the finance, makes the decisions and takes all the responsibilities. This can be useful for Mark...
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...strategy to results means the organization stops planning and begins executing. In the 21st century, the planning-to-execution step means transitioning faster. Time spent on planning must be efficient with planning outputs easily converted into executable actions. Many examples can be used to indicate an emphasis on planning. These include Just-In-Time and Lean Management. The organizations that were successful with these planning initiatives maintained a view of the roadmap towards implementation. Planning must be optimized and not allowed to continue for an unending period; otherwise, a point is reached after which there are diminishing returns. Moving from strategy to results emphasizes anticipatory management or a forecasting style of leadership. Thinking about what may happen during implementation aids in the establishment of contingencies. Environmental monitoring or scanning is also needed. Feedback must be anticipated and planned for integration into the current strategy. Required Reading: Chiplunkar, C., Deshmukh, S. G., & Chattopadhyay, R. (2003). Goel, S., & Chen, V. (2008). Gorla, N., Chinta, R., & Chu, T. W. (2007). Lee, Y.-C., Chu, P.-Y., & Tseng, H.-L. (2009). Lummus, R. R., Vokurka, R. J., & Duclos, L. K. (2006). Paper, D, & Chang, R.-D. (2005). Rohleder, T. R., & Silver, E. A. (1997). Schilling, M. A. & Hill, C. W. L. (1998). Website: Jelly Belly Virtual Tour Assignment 3 Paper- Process selection...
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...A Project Report On EVENT MANAGEMENT Submitted By: Mayur .A.Ghunkikar Roll #7920 MMS II Second Year Masters In Management Studies (IV–Semester) Oriental Institute Of Management Studies To the University of Mumbai In Partial Fulfilment Of MMS Academic Year: 2008-2009 CERTIFICATE This is to certify that, the project assigned on ‘Event Management’ has been successfully completed by Mr. Mayur .A. Ghunkikar of Oriental Institute of Management Studies, Vashi. The project is being completed as a part of the syllabus and also in partial fulfillment of the two year full time degree of Master Of Management Studies conducted by University of Mumbai. | | | | | | | | |Signature of examiner | |Prof. Rupali Mohite | | | |(Course coordinator) | | | | | | | | ...
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...KHIA MARKETING PLAN Developed by USAID/ Jordan Tourism Development Project II June 2009 KHIA TRANSPORT PLANNING & ROUTE NETWORK DEVELOPMENT JUNE 24, 2009 Developed for GBTI Contract No. Task Order No. EPP-I-00-06-00013-00 EPP-I-02-06-00013-00 This publication was produced by the USAID/Jordan Tourism Development Project II for the Aqaba Devolpment Corporation. This publication was produced by the USAID/Jordan Tourism Development Project II, under the direction of Ibrahim Osta, Chief of Party. TABLE OF CONTENTS I. II. EXECUTIVE SUMMARY 6 THE ENVIRONMENT IN WHICH KHIA WILL MARKET 1. APPROACH AND RELEVANCE AT KING HUSSEIN INTERNATIONAL AIRPORT 2. SCHEDULED AIRLINES AIR SERVICE PLANNING PROCESS 3. CHARTER SERVICE AND TOUR PROGRAM PLANNING PROCESS 4. AIRLINES’ ECONOMIC DECISION-MAKING CRITERIA 5. PROACTIVE AIRPORT LEVERAGE – Prodding the carriers 6. PRESENTING A COMPELLING DESTINATION MARKETING PROPOSAL 6 13 13 15 17 19 20 21 III. AQABA THE DESTINATION – Issues for Consideration 1. AQABA HOTEL AVAILABILITY 2. AQABA HOTEL ARRIVALS KING HUSSEIN INT’L AIRPORT MARKETING PLAN 1. INTRODUCTION 2. STRUCTURE OF THE KHIA MARKETING STRATEGY 3. KHIA AT A GLANCE 4. CURRENT BUSINESS 5. COMPETITIVE DESTINATIONS / AIRPORTS 6. POPULAR EUROPEAN CARRIERS AIRCRAFT 7. KHIA MARKETING OBJECTIVES 8. KHIA MARKETING RESEARCH FOR DECISION SUPPORT 9. MARKETING CAMPAIGN DESIGN & EXECUTION 10. MAINTAIN TRADE RELATIONS 11. SALES MISSIONS IN SUPPORT OF NEW BUSINESS 12. PR / ADVERTISING...
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...Old School Gold Tour submitted to Small business administration Old School Gold Tour submitted to Small business administration 2015 2015 Project Abstract The Old School Gold Tour members are seeking for a grant to facilitate their transportation costs and other expenditures as they travel from school to school across the United States encouraging, motivating and restoring hope to average performing students. The tour will hope to talk to junior high school students across the various government sponsored schools. The main goals and objectives that the team seeks to accomplish by the end of the tour is talk to 50, 000 students across the country and change their perception in life as well as motivate them to not only depend on books for success but also encourage them to make use of their talents so as to achieve their desired goals. The team members are legendary male artistes who’ve worked with various people and interacted with many students throughout their career, in addition, the artistes are also fathers and having sons or daughters too like the pupils know the kind of experiences they are undergoing and just how not achieving their set goals or targets may not only affect the students emotionally but also mentally. Funding in the amount of $10,000 is requested to facilitate the transportation of the team members as well as the financing of the daily expenditures anticipated during the teams’ movement from state to state. Statement of need There are thousands...
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