...policies. An organizations stakeholder has an interest in the company, and plays a critical role in daily operations. If I had to choose a company to assume an executive position in; it would be AOL. This company is was on the forefront of social media launching. They changed the way we communicate with one another and created a global community of collaboration. AOL began as a small, but passionate group of employees that had a vision about future encounters on the internet. Their sole purpose then and now remains the same; delivery of news, service and enhancing social activities for a consumers of all ages. AOL has many accomplishments, but one of the most outstanding of them all; is opening of their executive positions to all that qualify. They overcome the hurdles that most company is still having difficulties achieving. They empowered women in the corporate America arena; unlike any company in the world. This is a major competitive edge. Additionally, AOL’s compensation plans are very competitive in the media industry. “Their workforce consists of more than 13,000; with salaries of $50,000 to $200,000 per year.” (AOL Salaries, 2013) Among these salary lye many stakeholders, that perform their duties interactively to achieve company goals. Stakeholders each share different interest levels in an organization. For Instance, the primary stakeholders are referred to as the internal stakeholder. Primary or sometimes refer to as market stakeholders are those elements is the company’s...
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...Stakeholders Role Stakeholders are the key assets in an organization because they can either affect or be affected by the way the organization operates. The level that each stakeholder is impacted varies from organizational layoffs to stock prices rising. Not all stakeholders are equal, and for this reason the level in which each stakeholder plays in the quality management process will vary, depending on the degree of involvement. The key relationships for an organization reach far beyond the relationships with its customer base to include relationships with its employees, as well as those with suppliers and partners, investors and even government regulators and other parties that may have any impact on the organizations climate or market that it operates in. A slight change in any of these relationships may cause an upset that can ripple throughout all the other relationships. Therefore, it is imperative for the organization to convince its investors to stay with the organization and keep their shares, employees to cooperate between each other, the organizations customers to purchase more products or services, and their suppliers to maintain a strong, reliable supply chain. Starbucks took to heart the concerns of it customers and shareholders regarding the presence of genetically modified material in their products. To set the customer and shareholders at ease, Starbucks launched a line of baked goods made with organic ingredients along with offering certified organic...
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...1) Yes, I believe that Project Share is altruistic in nature and serves the greater good of man and it is also a good business decision for the company. I have postulated some of my thoughts on the writings of Milton Friedman. While I have no objections to giving back to the community and doing social good, I do believe that a majority of the money, time and effort should come from employee contributions rather than corporate dollars used for funds, grants and scholarships. Companies should limit their direct involvement in these activities using just their brand and influence to raise public awareness to the cause, so long as it is consistent with the companies’ values and beliefs. I also believe it is the firm’s primary job is to focus on delivering the highest possible return of shareholder value. If a company cannot produce a profit, or sustain the shareholder’s appetite, then the possibility of promoting a Project Share cannot exist. Everything in the business revolution is predicated on returning value. I should clarify, that my statements above are based upon the fact the companies in discussion are publicly traded and not private entities. Private entities, which include partnerships, limited liability corporations and other non-traded companies with limited employees and owners who are the sole shareholders, can operate as the social responsibility doctrine as they see fit. 2) Milton Friedman’s, belief was that the one and only one social responsibility of a...
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...BA 385 Final Case Exercise Part I. The Case. Read through the case called “The Hudson River Clean Up and GE” (Case # 25 in your textbook). Do not do any outside research; stick to the case as it is written up in your textbook. In the table below, identify twenty relevant stakeholders and their stakes. Be specific about what each stakeholder has to gain OR lose by the possible actions suggested in the case. You need only list one stake (describe it if you think it is not clear without a description). *Gain *Lose | |Stakeholders |Stakes | |Stakeholders |Stakes | |1. |Shareholders and Investors |Share value goes down due to huge |11. |Animals live in Hudson River |Better living environment | | | |expense in dredging plan | | | | |2. |Employees |Increased possibility of lay-off |12. |Suppliers and other business |Increased business opportunity | | | |due to huge expense in dredging | |involved in dredging plan | | | | |plan | | | ...
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...release for a long time and marketing materials for the release date have been already deployed. If Best Game Productions proceeds to release the game according to the schedule, the game will be of lower quality and a disappointment to customers from quality. If Best game Productions fixes the bug and delays the release, it will not only disappoint its customers from anticipated release, but it also risks that its customers use holiday sales and purchase competitors’ products. This business scenario involves multiple internal and external stakeholders and as Post pointed out, in order to address varied and dynamic concerns of different stakeholders and eventually find the best solution for Best Game Productions, it is important for a consultant to consider all important stakeholders’ perspectives. First, let’s identify who are internal stakeholders and who are external stakeholders that a consultant needs to take into account. The internal stakeholders are the executive suite including CEO of the firm, and employees in various departments. Employees of all levels at Best Game Productions are involved in the business on a daily basis. Some employees like CEO and CFO involve in all aspects of Best Game Productions on a high level, whereas some employees such as game developers are involved in a subset of the organization. They all have...
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...Task 2: (LO 1 AC 1.2 ) For one of the organisations you identified in task 1 you will complete a stakeholder analysis chart that identifies each stake holder group's key objectives. You need to identify at least nine stakeholders. Stakeholder Analysis for BT groups. |Stakeholder Group |Stakeholder Group Name |Stakeholder Key Objective |To what extent the organisation has met the | |Number | | |objective | |1 |Shareholders |Shareholders buy shares in a company. | BT rewards its shareholders by giving them a | | | |Shareholders have a direct interest in |share of the profits. | | | |seeing the company become more profitable. | | |2 |Employees |bring skills such as creativity and problem| BT runs programs to improve the skills of its | | | |solving for the company, increase the |employees. | | | |company’s core competencies. workforce |provide its employees with attractive rewards | | | |helps business to achieve...
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...the KPIs used in the CPDN warehouse do not account for the root cause of poor performance or a basis for corrective action. Our past performance levels have been very good but recent complaints from customers and pharmaceutical manufacturers have subjected the system to scrutiny and there is a need to conceptualize a more robust performance management system with a view to maximize customer satisfaction and manage the expectations of key stakeholders. Analysis Exhibit 1 depicts calculations done based on last month’s performance. There were 2000 lines backordered that resulted in backordered sales of approximately $910,000. Furthermore, the backorder rate (Exhibit 2) was at 6.67%. This is one of the indicators that are not currently measured and clearly have a major impact on the business. UPS logistics and CPDN lose credibility every time customers order directly from the manufacturers, putting in question the need for an agency such as CPDN. There is also the issue of customer safety in case drugs are not available in life threatening situations at the hospitals. I believe the key areas of concern with a new performance management system are maintaining confidentiality to avoid collusive trade practices, prioritizing and tracking critical KPIs and developing a robust framework for root cause analysis and corrective action. Recommendations Exhibit 2 depicts a list of nine KPIs that have been suggested to manage the warehouse operations and improve customer service...
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...responsibility platform within common business practices and operations. The definition of social responsibility is for a company to maximize positive benefits and minimize negative effects to their stakeholders. Company Q’s lack of concern towards their primary and secondary stakeholder’s interests highlights their disregard, intentional or not, of social responsibility and the resulting negative effects it creates. Company Q demonstrated this social responsibility neglect to their primary shareholders by delaying their customers’ desire for organic, healthier options and by implying mistrust of their employees. Social responsibility advises regular attunement to stakeholders concerns as a means of keeping in touch with them, a form of open communication. It took three years of customer requests to implement the addition of organic food to Company Q’s inventory. A modest turn-around time is understandable as not all stakeholder desires are achievable. This request, was obviously achievable based on the eventual presence of organic goods, however it was ignored for a lengthy time; this does not demonstrate an attitude of social responsibility from Company Q. A company’s social responsibility also pertains to another primary stakeholder, their employees. Employees are considered stakeholders due to their concern over their employer’s wellbeing: it’s a symbiotic relationship. Company Q’s distrust of their employees, citing internal theft, as a reason to opt out of food donation...
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...Part 1: Critical Thinking Primary Stakeholders Attawapiskat Community: The citizens of Attawapiskat are the chief stakeholders in this predicament as they are direct victims of the issues presented, and are thus also the primary beneficiaries of any potential affirmative action. Subject to inhumane living conditions that could potentially result in fatalities, the residents of Attawapiskat have a moral stake in the well being of their health and lifestyle - no one deserves to conform to such hazardous standards of living. In addition, under the premise of equality and the Canadian Human Rights Act, citizens of the reserve have a right to equitable treatment by the federal government of Canada. This has clearly not been the case as officials from the Department of Aboriginal Affairs have frequented the community in the past, yet have neglected to recognize the crisis until recently. Furthermore, considering that the community privately owns its land, inhabitants are legally entitled to compensation from De Beers Canada, as the Victor mine is situated on Attawapiskat land. Finally, the community of Attawapiskat has a financial stake in government and corporate (De Beers) intervention, as they desire a certain level of economic support. In terms of stakeholder claims, the community is a highly legitimate stakeholder as their desire for higher standards of living are justified by society’s expectations that people should not have to endure such hardship. In addition, as evident...
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...within its mission statement of Vision, Mission and Values: Vision: The standard against which all others are measured Mission: Making aspirational quality accessible to all Values: Quality, Value, Service, innovation and trust The Mission Statement is a vital part of a business organization in strategic planning, it assess what key objectives they would like to endure. This is a vital building block to the organisations overall strategic planning and how they would like to meet their Mission Statement by meeting their objectives. M&S’s Mission Statement summarizes their key aims of what they would like to achieve for their different types stakeholders, most importantly their customers. M&S’s Mission Statement is important that it meets all Stakeholders, internally and externally. The Mission Statement and the influence of Stakeholders on M&S’s is...
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...Q1 Using Pestel Analysis, identify what environmental factors are affecting big pharmaceutical companies strategically? Introduction Johnson and Scholes (2002) p10 define strategy as “the direction and scope of an organisation over the long term, which achieves advantage for the organisation through its configuration of resources within a changing environment and to fulfil stakeholder expectations.” The purpose of an environmental scan is to develop a list of diverse variables from an uncertain and complex world to offer actionable responses and in so doing allow a structured framework for defensive or offensive actions. The Pharmaceutical Industry environment is an ethical drugs industry aimed at providing beneficial products and services for human consumptions as well as chemical medicaments and biotechnology. The 21st century has brought about changes within the pharmaceutical industry. The pharmaceutical industry today is highly competitive non-assembled global industry. To define the non-assembled aspect of the industry is where manufactures components parts or materials are relied on for example glass, woodwork and chemicals. It was in the sixties and seventies that the pharmaceutical industry was to expand rapidly as it was a period referred to as the spending boom. Research and development (R and D) was also a major investment and trust which was provided for Universities and education institutions. Pencillin which was the major discovery in the pharmaceutical industry...
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...Turnitin) | 15th September (Tuesday), 2015 | 10.00 am, 9th October (Friday), 2015 | Assignment title | Understand the organizational purposes of business(Individual Assignment no.1 of 2) | Student to indicate clearly on the Evidence (Page no) their answers against the following assessment criteria that can be found. | Learning Outcome | Learning outcome | Assessment Criteria | In this assessment you will have the opportunity to present evidence that shows you are able to: | Task no. | Evidence(Page no) | LO1 | Understand the organizational purposes of businesses | 1.1 | Identify the purposes of different types of organization | 1 | | | | 1.2 | Describe the extent to which an organization meets the objectives of different stakeholders | 2 | | | | 1.3 | Explain the responsibilities of an organization and strategies employed to meet them | 3 | | Student declaration | I certify that the work submitted for this assignment is my own. I have clearly referenced any sources used in the work. I understand that false declaration is a form of malpractice.Student signature: Date: | In addition to the above PASS criteria, this assignment gives you the opportunity to submit evidence in order to achieve the following MERIT and DISTINCTION grades | Grade Descriptor | Indicative characteristic/s | Contextualisation | M1 Identify and...
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...Oliver Planty Midterm Project BSAD 340 1/4/14 Over last summer we had to put an all new sewer system in the campsite I work at. It is a home town family owned and run campsite. The campsite is only open 3 months out of the year and it’s located on Tupper Lake. I’ve been working there for 9 years and it’s like my second home. We had no problem installing the new system it was the fact that the old one had to be replaced. The campsite had a self-maintain system which was over 50 years old. The state inspector came and told my boss Frank the sewer system was out of date. So he began to look into new systems, and you wouldn’t believe the price to install one. So he called the village water and sewer boss Bob and talked to him about the sewer problem. Now a new problem arose the town wouldn’t let my boss hook the campsite sewer up to the village sewer. My boss had a big problem with this because the village only would have to extend the sewer line 100 feet for him to hook up to it. By allowing my boss to do this it would have saved him about 80,000 in installation fees. My Boss even had a meeting with the village board to resolve the issue, but still no luck. They keep telling him that he needed to install a self-maintain system because the campsite wasn’t technicality located in the village, even though the village line ran through the campsite. To install one of these systems would have run him about $100,000 for the 150 site campsite. This is a huge investment for a small...
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...Domino’s Pizza. The team gave us some basic information about the food chain. They started off in the United States and quickly expanded through selling franchises. They were successful through creating a supply chain method allowing them to keep the cost of their raw materials cheap throughout their franchises in the US. Eventually they wanted to expand and go international, in doing so they introduced the concept of a master franchisee. This title belonged to someone who owned a number of franchises and sold franchises in a particular geographical area. Team 2 has decided to narrow their areas of focus on three key aspects that impacted Domino’s Pizza in its transition to becoming international: Strategy, Public Relations, and Supply Chain Management. i) Strategy: when going international there strategy was to have low investment and become profitable by creating this framework of a master franchisee. This gave the master franchisee and franchise owners the authority to manage their restaurants as they wished as long as they paid royalties to headquarters. This is quite different to Sasken’s strategy which we discuss as an area of focus in our case study in which the headquarters in India retained majority of the power to make decisions and carried ou the projects, their international offices only acted as intermediary sales offices. ii) Public Relations: Domino’s went through a period in which someone had posted a YouTube video showing the process of how Domino’s creates their...
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...Integrative Case Lynekka Clark Jack Welch Management Institute Dr. Verona Kennedy JWMI:505 December 14, 2014 Executive Summary This paper will evaluate the communication strategy of the fictional new CEO of XYZ global financial services firm, which has been negatively impacted by a national investment crisis and plans to release to its target audience and stakeholders, utilizing tools such as Mary Munter’s Audience Strategy. The stakeholders have been identified as the firm’s employees, customers, shareholders, and the financial regulators. The shared common concerns of this group are the financial health of XYZ global financial services firm balance sheet, and the plans to meet regulatory obligations and compliance, and the lessons learned from the national investment crisis and plans for risk management. In addition, it will discuss the recommendation of three areas that as the new CEO of XYZ global financial services firm needs to focus and apply to influence the values of the firm and prevent a future crises by creating a culture of candor, trust, and learning. Introduction Values are beliefs that people have about what is important or worthwhile to them. Values influence behavior because people seek more of what they value. Values therefore can be seen as the guideposts for behavior. An individual’s values are in large part, derived from the social environment in which he or she lives. For example, in Western democracies, life, liberty and...
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