...Deliverables | | In Week 1, you reviewed the Course Project background. Using the project background information and the information below, there are three deliverables due this week: * Create Project Charter – 15 points * Create Scope Statement – 15 points * Create Two-Level Work Breakdown Structure – 15 points Please provide these three deliverables to the Week 2 Drop Box. Please refer to the course syllabus for your due date. | | Project Background | | It is February 1, 2010, and you have been selected to be the project manager of the Huntsville Plant project. You have just received a memo providing authorization to begin this project. The first thing you noticed was that the project charter has not been completed, so you utilized the information that you know through the project background, and then you scheduled a meeting with Walter Seitz, your project sponsor to obtain additional project details. | | Instructions | | Project Charter Using the Project Background information and the theoretical information you learned from your discussion with Walter, create a Project Charter using the template provided in Doc Sharing. Project Scope Statement Using the information established in the Project Charter, create the Project Scope Statement using the template provided in Doc Sharing. Two-Level Work Breakdown Structure Now that you have your charter and scope statement created, you engaged your team members to begin discussing what...
Words: 422 - Pages: 2
...Course Design Guide College of Information Systems & Technology ENG/221 Version 5 Technical Writing Fundamentals Copyright © 2012, 2011, 2010, 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course covers the fundamentals and best practices of using written communication in business and in the information technologies. Topics include strategies, techniques, and nuances for producing e-mails, memos, reports, proposals, project specifications, and user manuals, as well as other technical documents. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Dobrin, S. I., Keller, C. J., & Weisser, C. R. (2010). Technical communication in the twenty-first century (2nd ed.). Upper Saddle River, NJ: Prentice Hall. Gerson, S. J., & Gerson, S. M. (2012). Technical communication: Process and product (7th ed.). Upper Saddle River, NJ: Prentice Hall. All electronic...
Words: 2072 - Pages: 9
...trademarks or registered trademarks of their respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation. Edited in accordance with University of Phoenix® editorial standards and practices. Course Description This course covers the fundamentals and best practices of using written communication in business and in the information technologies. Topics include strategies, techniques for producing emails, memos, reports, proposals, project specifications, and user manuals, as well as other technical documents. Course Topics & Objectives Week One: The Technical Writing Process • Identify how writing methods are used in the corporate environment. • Discuss collaboration in the modern enterprise. • Identify collaborative technologies. Week Two: Technical Writing in the Corporate Environment • Identify intellectual property issues in the corporate environment. • Discuss the role that audience plays in technical writing. • Design a memo with appropriate formatting for the corporate environment. Week Three: Writing Reports and Proposals • Implement effective document design in technical...
Words: 2349 - Pages: 10
...Shipsim Inc. Project Charter & SOW BUS 530: Project Management Post University Ruby Whitson-Mills |Memo | | | | | | |Shipsim Inc. | | | | | | | To: Susan Rodriguez, Robert Jones, Vincent Mirmina, Joyce Rivard, and Peter Kaminski From: Ruby Mills: Project Management Officer CC: Michael Chadukiewicz: Chief Executive Officer Date: December 30, 2011 Re: Preliminary Scope of Work for the Office Relocation Project Introduction/ Project Overview Shipsim Inc. was recently awarded a contract to provide ship simulators for one of the major cruise lines in Ft. Lauderdale, Florida. The main purpose of this memo is to inform the entire staff of Shipsim Inc. about the relocation from Boston to Ft. Lauderdale, Florida where the company is opening...
Words: 1675 - Pages: 7
...ENGLISH 221: Technical Writing Fundamentals PRINT OUT—PRINT OUT-- PRINT OUT—PRINT OUT-- PRINT OUT If you have any questions about the syllabus, please post them in the Main Classroom. Susan Colebank scolebank@email.phoenix.edu (University of Phoenix) susancolebank@gmail.com (back-up; do not CC this address when you e-mail me at my UOP address) COURSE NUMBER: ENG221 COURSE TITLE: Technical Writing Fundamentals COURSE START DATE: 1/17/12 COURSE END DATE: 2/20/2012 FACILITATOR AVAILABILITY I am in the Classroom five days of the week: Sunday, Monday, Wednesday, Thursday, and Friday. I am on in the morning and then again at night, with the afternoon set aside for telecommuting and taking care of my daughter. I provide you with these times to make it easier to communicate with me, and not to limit our contact. I want you to know that, should you need to contact me outside this timeframe, you should not hesitate to do so via my University of Phoenix e-mail. I HIGHLY RECOMMEND e-mailing me with your questions or concerns, since it is best to document our conversations with a paper trail. I have yet, in nine years of being a UOP instructor, found a student who has a question or concern that couldn’t best be discussed via e-mail. If you need to call me, then please e-mail me first to schedule a time and to leave your phone number. For emergencies, when you are not able to gain access to messages on the Online Learning System (OLS), please send a message to...
Words: 8583 - Pages: 35
...|[pic] |Syllabus | | |School of Business | | |COM/537 Version 1 | | |Organizational Communication | Copyright © 2011 by University of Phoenix. All rights reserved. Course Description This course prepares graduate students to apply written and oral communication principles to the roles they play as managers. Students will learn how to persuade a variety of stakeholders to commit to a proposal. Other topics include the role of perception in communication techniques, aligning communication to an audience, business justifications, presenting data, and ethics in organizational communications. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure...
Words: 2231 - Pages: 9
...Task 1: Identify Business Strategy and Gap Document the business’s strategies of “Green IT” and also summarise the components required changes for the participating organisation to implement “Green IT Project”. Gap Analysis: Objectives: Implement Green IT project Findings: the weaknesses and opportunities Weakness: Energy usage still not efficient enough, Printers (Paper Usage still HIGH), When employee away from their desk the computer still ON * Paperless Project Going paperless is one of the most obvious changes every companies can make All status reports, project plan updates, status meeting notes, issues/risks lists, etc. are all created and delivered electronically. The only paper that has been created has been occasional hardcopy output of the Project Kick-off materials for the meetings at the beginning of each project. That’s fairly acceptable since it’s the first time that you’re actually in front of the customer face-to-face on each project. After that, it’s all paperless. Between 70-80% of an organization’s processes are still being managed on paper. The Paperless Project coalition developed its GO GREEN initiative to identify common paper intensive processes and convert them into automated workflows. Reducing bulky paper is just the beginning of the payoff. Not only will the switch to a paperless office increase workplace productivity, but it will also: • Reduce costs of paper related actions including copying, printing, and storing. • Allow for less...
Words: 1279 - Pages: 6
...UNDERTAKE PROJECT WORK BSBPMG522A BSBPMG522A ASSIGNMENT UNDERTAKE PROJECT WORK BSBPMG522A Assignment – PART A: Define Project – the Project Charter – STUDENT INFORMATION Assessment due date 08/03/15 Scenario: You are an ambitious Customer Service Team Leader at Fynntown City Council Customer Service Centre (CSC). FCC CSC does not currently have a good reputation for Customer Service in either the business or general community. You have a lot of ideas on how to improve this situation, but as a Team Leader, you do not have the authority to implement any of these ideas. You have recently undertaken a Risk Assessment and Workforce Planning Exercise to identify ways of filling the skills gap and improving Customer Service at Fynntown City Council. There are three major parts to the Customer Service Improvement Initiative: 1. Restructuring the Customer Service Centre to deliver an 80% first Point of Contact Resolution Rate (it is estimated that this will reduce complaint calls by 75%) 2. Introducing a Workforce Management Plan that identifies and rewards talent 3. Installation of a new Database across all of Council that will house all constituent and business details, customer call histories, a knowledge base with information and FAQs, and performance reports (this forms a sub-project of the larger project with the IT Manager, Jim Pertwhistle, as the Project Manager). A budget of $175, 000 plus $25,000 contingency requiring Project Sponsor Authority...
Words: 7560 - Pages: 31
...Request: Memo to Graham Grove, 3/22/04 , on Health Insurance Benefits. This memo is located on the Huffman Trucking Intranet site under Human Resources - Communications tab. Expected Results/Impact when completed: Creation of a project plan in Microsoft Project that will be used to manage, track and report the progress of this software development to the management team. Facts About Huffman Trucking Huffman's primary customers include: • U.S. Government • Automotive parts suppliers to major manufacturers • Electronic consumer products • Raw materials (polymer) for manufacturers of plastic products • Any customer requiring special accommodations, such as wine, computers, munitions, etc. Huffman has facilities in: • Cleveland, OH • Los Angeles, CA • St. Louis, MO • Bayonne, NJ Huffman employs: • 925 drivers • 425 support personnel Huffman owns and operates: • 800 road tractors • 2,100 45' trailers • 260 "roll-on/roll-off" units SR-ht-001: Create a Benefits Election System Define Problem 5 days Analyze Situation 15 days Design Solution 10 days Implement Design 20 days Support Product 10 days Define Problem - Understand Organizational Context of Huffman Trucking HR Department - Understand the history of the problem with Benefits tracking System - Identify the team to work on the Implementation project - Discuss Implementation Budget and Schedule - Develop a benefits Implementation Project Charter - "Approval from the Project Sponsors...
Words: 1123 - Pages: 5
...Budget Project CMGT 410 Project Planning & Implementation December 18, 2014 Carlos Perales, MSCIS Memo To: Corporate Office From: Luis Pinon CC: Anyone that you believe should be copied Date: [ 1/7/2015 ] Re: Subject Description of Project The project for the company offsite 2 day training session has given a preliminary go-ahead. The budget of the project will determine any important factors that will impact the training project. The company of AER has given the opportunity for all workers to get the training required. The budget of the 2-day training session project will recover any expenses that occur before the initiation, during processes, and until completion of the project. Resources The first step of the project is to develop a budget. The budget management process involves the project manager in developing all the cost, estimates, and the total amount of money resources necessary for the implementation of all the activities. All the tasks and events are defined and stated in the WBS and Schedule in the lower section of the memorandum. Budget Development Budget development should cover the capital, and the operating expenses to ensure the success of the project completion. The project manager needs to gather all the funding requirements and then send a formal request to the sponsor. The sponsor needs to look first in the feasibility study, business case, and project charter before making any final decision. For developing a budget project sheet,...
Words: 747 - Pages: 3
... | | |Introduction to Business Communication | | |Group ID MEBM091AS: | Copyright © 2010, 2009, 2008 by University of Phoenix. All rights reserved. Course Description This course introduces students to the foundations of communication in a business setting. Students are exposed to various topics related to interpersonal and group communication within the context of applications in an office or virtual office setting. Students will develop skills in the forms of written communication, including memos, e-mails, business letters, and reports. Communication ethics and cross-cultural communications are also explored. Upon completing the course, students will have an awareness of their personal communication style and be able to identify areas for further exploration of communication as a business skill. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to...
Words: 2719 - Pages: 11
...Learning Team Charter Learning Team B University of Phoenix Com 285 Dr. Ramere May 05, 2011 The best teams are those that not only combine the skills of their members to fit the demands of their task but also energize team members through the bonding that comes with striving toward a common goal (Harvard Business School, 2009). Learning team charters will challenge each member to work together in a collaborative effort. In order for a team to reach establish goals all members must participate and a learning team charter is imperative. The charter will provide direction and will define the purpose of the team. The subject at hand is the definition of group communication, how group communication is different from individual communication. Effective strategies must be in place to promote group and individual communication. Making sure that the learning team charter's dispute resolution section has enough information for strong strategies for fostering good team communication is a must. Proper technology that will facilitate group communication and knowing what the advantages and disadvantages of using these technologies will help ensure the final project is a success. Group communication Communication has many forms: face-to-face, formal meetings, phone conversations, e-mail messaging these types of communication all use words and are forms of verbal communication. Today in the business world more companies are achieving...
Words: 2275 - Pages: 10
...Automotive Services Data Base Project Plan MGMT404 Project Management DeVry University Online 26 August 2014 Table of Contents • Project charter • Scope statement • Work breakdown structure • Network diagram • Risk management plan • Resource management plan • Communication management plan Project Charter Automotive Services has been having issues tracking and holding all its customers in its current data base. They have hired Nicholas Guillory to make a new and improved data base system to Improved it’s tracking system and hold 10 times the amount of customers in its data base. This will improve automotive services tracking customers and will be able to hold more customers to expand on its data base systems This project will create a better and faster way of tracking and looking up customer’s information. It will show information on services performed and when the next service is due. This will be a new redefine customer data base that will produce better and more accurate reports. Objectives The new customer data base is designed to meet a growing customer data base. It will help the company keep up with the growing demand of car buyers and services provided. The completion of this project will give the company the ability to better track services and customers. It will also give the company the ability to add more customers in the data base...
Words: 1558 - Pages: 7
...Course Project Introduction | | In this course, you will have one course project and will require two different assignments – Course Project Part I and Course Project Part II. This project will test your knowledge of all of the project management tools and techniques that we'll cover in this course. Before you begin, please review the PM 586 Course Project Tour. [You'll find the link above.] This audio/visual tool will take you on a "tour" of the project and will highlight many of the logistics and "need to know" information to successfully complete the two parts of the project. In addition, this course project does require use of Microsoft Project. If you are not familiar with the software or just need a "refresher," please run through the tutorials above or look at the end of the chapters in the textbook for a mini-lesson of the software. Course Project Description | | Johann Seitz founded the SEITZ Corporation in 1982. The main products of the firm were small- to medium-sized plastic bottles and containers, used mainly in the food and dairy industries. By 1985, the annual sales of the corporation had reached $31 million and the firm enjoyed a dominant market position in the upper Midwest. In 1998, Walter and Teri Seitz, Johann’s grandchildren, assumed the day-to-day operation of the business. Teri Seitz was a somewhat unstructured, but diligent, student of the latest business school theory and decided that in order to meet increased competition, especially...
Words: 3297 - Pages: 14
...Kumarakom: A Case Study of Sustainable Tourism Background Kumarakom is situated on the banks of the Vembanad Kayal (backwater), 10 km. west of the Kottayam District Head Quarters in Kerala. Located between 9o37’ N and 76o25’E, the Kumarakom panchayat is bounded by Kavanar and Aimanam panchayat in the north, Kottayam - Alappuzha Canal in the south, Thiruvarppu panchayat in East and Vembanad Kayal in the west. It has an area of 51.67 sq. km. of which 24.13 sq. km. is Vembanad Kayal, 15.04 sq. km. is land and 12.50 sq. km. is Paddy fields. Kumarakom has a bird sanctuary home to 91species of local and 50 species of migratory birds. Prof. K. K. Neelakandan, renowned ornithologist reported thousands of Night Herons, Darters and Cormorants breeding in the mangrove forests of Kumarakom in 1970s and early 80s. Kumarakom also has a number of mangrove species, of which three are reported only from Kumarakom. The mangrove forests are also the feeding and breeding grounds for numerous species of fish. Blessed with backwaters and pristine environs, Kumarakom is known for its Kayal, Kuil and Karimeen (Lake, Bird and Fish). Kumarakom, a backwater tourism hub is gaining strategic place in on the tourist map due to its natural charm and aesthetic beauty. Tourism development in Kumarakom started with the lease of KTDC land in the bird sanctuary area to Taj Kerala Resorts Limited in the 1989. Tourism has developed rapidly in the area hence Prime Minister A B Vajpayee’s visit in 2000...
Words: 2239 - Pages: 9
