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Project Management Module Review

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Module 6 Questions 1. Discuss what needs to be done as part of closing a project. Why are these activities important?
The process of closing the project includes collecting and making final payments, recognizing and evaluating staff, conducting a post-project evaluation, documenting lessons learned, and organizing and archiving project documents. These activities are important to make sure that the customer is satisfied, to gather information about how to improve for future projects, to determine whether additional opportunities are available with the customer, and to obtain permission to use the customer as a reference (Gido & Clement, 2014).

2. Discuss the internal post project evaluation process and the two types of meetings involved.
The internal post-project evaluation process includes meetings with individual team members and a group meeting with the project team to gather feedback for improved future performance. The individual meetings allow the project manager to gather information and share performance appraisals describing how each team member's skills advanced while working on the project. The post-project team meeting is a time for the project manager to lead a discussion about how the team performed on the project in terms of technical competence, budget, schedule, project planning and control, risk management, customer and team relationships, communication, problem identification and resolution, lessons learned, and recommendations (Gido & Clement, 2014).

3. What are some ways you can obtain feedback from a customer after a project has been completed? How would you use this information?
The post-project evaluation can be conducted as a meeting with open-ended questions or through a customer evaluation survey. The information is used to assess the level of satisfaction of the customer, opportunities for future work, and

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