...confidentiality of personal data are not infringed (Cdc.gov, 2015). The data collection activity should also ensure that they respect the rights of patients, individuals or even communities involved in the data collection. The data collection activity should ensure that the whole process upholds the desired level of quality. The period of reporting and presenting the results should also be predetermined in advance. Data collection should also ensure that the data is legitimately used and that it entails the creation of data-use agreements. The collected data should be kept securely and analyzed efficiently. The end users of the data should also ensure that the data is analyzed and recommendations made (Cdc.gov, 2015). In the health sector, it is crucial to measure the performance of patient care and their services using the best methods and tools. It helps in establishing the effects of healthcare on the expected outcomes. The processes also assist in determining the level to which the health care aligns to the methods being applied. The tools and measures also ensure consistency with the needs of patients. They can also be used to find out whether each healthcare personnel has attained the desired objectives and to avoid those practices that can cause harm (Hughes, 2014). The health care organizations are usually responsible for monitoring and selection of the medical professionals in their facility. It ensures that...
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...Staff Motivation at Sharp Healthcare The purpose of this research paper is to discuss the key factors responsible for the success of the Sharp healthcare system’s approach to staff motivation, Identify any weaknesses in the approach and also explain if the approach to staff motivation can be replicated by other healthcare organizations while stating some barriers and facilitators of the approach. The healthcare industry is characterized by constant changes and dynamism with the aim of providing quality care that is affordable. “Motivation is a state of feeling or thinking in which one is energized or aroused to perform a task or engage in a particular behavior”(Steers and Porter,1987 as cited by Burns et al 2011). Sharp healthcare’s major objective is to increase the satisfaction of its employees, physicians and patients. To achieve this, the organization adopts techniques such as open communication among workers, re-recruitment of current employees and the development of the workforce. Although these techniques may successfully motivate some workers it may not be as successful in motivating other workers because they are intrinsic factors which do not necessarily motivate everyone. In November 2007, Sharp HealthCare received the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for quality and organizational performance excellence. (Sharp Healthcare, 2015) Due to its success a number of organizations have adopted the sharp’s approach to staff motivation...
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...According to the U.S. Office of Management and Budget, in 2013 the United States government spent $1.3 trillion on healthcare, mainly on Medicare and Medicaid, which are the government funded health insurances primarily for seniors and people with disabilities and low incomes. This report not only surprises us but raises a crucial question. Is there a way to reduce the cost of the healthcare, yet provide high quality of medical services? To resolve the high cost issue in Medicare and Medi-Cal, the California state government and the federal government agreed to introduce a new healthcare plan called the Coordinated Care Initiative (CCI), which will combine Medicare and Medi-Cal into one system. The CCI will bring notable plan changes to the people who have both Medicare and Medi-Cal, called the dual beneficiaries. The implementation of the CCI is the solution to the government funded health insurance since it will prevent the abusive use of Medicare and Medi-Cal plans yet provide beneficiaries well-coordinated healthcare and easier access to the healthcare providers. First of all, the CCI is the solution to the high cost in healthcare since it will prevent imprudent use of Medicare and Medi-Cal. Abusive uses of healthcare plans by dual beneficiaries have been a persistent problem. According to the Centers of Medicare and Medicaid Services, the average medical bills spent by the dual beneficiaries, who are 100% covered by their plans, were approximately ten times more than that...
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...Healthcare organization use data collection and reporting for a variety of areas and reason. One main reason is statistics for several department/areas. This information is used to increase quality of care, to determine if there is an increase in a specific health diagnosis, as well as hospital census, which will help to determine the level of staff needed to provide that quality of care. The government also needs to maintain statistics on the population in order to provide services. HIM professionals compute most of the data collected for healthcare facilities. They will often be asked to produce an almost limitless number of rates from data collection. All organizations concerned with healthcare collect and use statistics. • Hospitals – use data information for staffing issues and to determine the types of services provided with regards to bed counts. • Cancer Registries – use data information to calculate diagnosis, treatment, and follow-up of cancer patients. • Nursing Facilities – use data information to determine type of payers their patients have. • Home Health Organizations – use data information to determine the types of services used by their patients. • Hospices- use data information to determine the type of illness being treated to pare up with the appropriate caregiver. • Mental Health Facilities – use data information to determine if they are providing the proper services for the community. • Drug and Alcohol Facilities – use data information to show...
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...Literacy: Key to increasing Patient Safety and Healthcare Quality Healthcare literacy is as essential as basic academic education. It enables one to understand the medical aspects of their body, along with pointing them in the correct direction regarding how to take care of it, illness prevention, and basic healthcare measures (Health Literacy, 2010). It acts as an important aspect in increasing patient safety and healthcare quality – both crucial elements of a healthcare organization and its functioning. However, a very alarming issue is that there exist a huge percentage of population, which has low health literacy, or is completely health illiterate. Although there have been various measures taken targeting this issue, there still...
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...Banner Healthcare Network Tequila Richie Grand Canyon University: NRS-451V February 23, 2014 Banner Healthcare Network Banner Healthcare Network (BHN) is one of the leading, nonprofit organizations in the United States that was established in 1999 (Banner Healthcare, 2013) and recognized as one of the top fifth teen health systems in the United States in 2013 for quality outcomes, patient care and efficiency by Truven Health Analytics (Banner Healthcare, 2013). This organization is headquartered in Phoenix, Arizona and also operates in six additional Western states such as Alaska, California, Colorado, Nebraska, Nevada and Wyoming. Banner Healthcare consists of twenty-four hospitals that employees 37,000 people nationally and 29,000 in Arizona alone (Banner Healthcare, 2014). Banner Healthcare stands firm and believes in their mission to make a difference in the communities’ lives by providing and focusing on the highest quality care and service. This organization provides high quality care through medical care and emergency services in addition to renowned cutting-edge research. A variety of specialty services such as organ transplant, high-order multiple births, pediatric care, cancer care, behavior health, and rehabilitation are also offered (Banner, 2013). Banner Healthcare Network has a strong allegiance to the community to provide affordable, high quality care. Banner Health is committed to making the right choices in healthcare because it will affect the...
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...Eric Yee 12/06/2014 MHR 452 Dr. Farmer Quality Versus Quantity in Health Care System There is health care reform happening today. According to Journal of Healthcare Finance, “Skyrocketing health care costs are forcing payers to demand delivery efficiencies that preserve and promote quality care” (Scamperle 2014). As the demand for health services, controversies of the direction of the healthcare system stirred. Should healthcare providers focus efforts towards quality or quantity care of patients? There is an emerging trend of efforts leaning towards a quality of healthcare direction as opposed to high volume service. This issue sparked my attention because of initially hearing testimony of mal-practice within healthcare facilities. Friends told me of the staff tending to their own needs before the patients’ needs. Other mal-practice includes negligence and ignoring hospital policies that can make the entire hospital liable for damages. Overall, negligent behaviors lead me to critically analyze the source of healthcare system operations. Briefly describing this issue, healthcare providers used a payment plan called Fee-for-Service which reimburses healthcare providers rewards per patient attended. As precautions for low paying reimbursement transactions from insurance providers, healthcare providers such as doctors write extra medical operations, tests, medicines for patients to purchase. Some doctors order more than one visit to have a cushion of funds to avoid a potential...
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...influencing healthcare service quality Ali Mohammad Mosadeghrad* Abstract Background: The main purpose of this study was to identify factors that influence healthcare quality in the Iranian context. Methods: Exploratory in-depth individual and focus group interviews were conducted with 222 healthcare stakeholders including healthcare providers, managers, policy-makers, and payers to identify factors affecting the quality of healthcare services provided in Iranian healthcare organisations. Results: Quality in healthcare is a production of cooperation between the patient and the healthcare provider in a supportive environment. Personal factors of the provider and the patient, and factors pertaining to the healthcare organisation, healthcare system, and the broader environment affect healthcare service quality. Healthcare quality can be improved by supportive visionary leadership, proper planning, education and training, availability of resources, effective management of resources, employees and processes, and collaboration and cooperation among providers. Conclusion: This article contributes to healthcare theory and practice by developing a conceptual framework that provides policy-makers and managers a practical understanding of factors that affect healthcare service quality. Keywords: Healthcare Organisations, Quality, Pluralistic Evaluation, Iran Copyright: © 2014 by Kerman University of Medical Sciences Citation: Mosadeghrad AM. Factors influencing healthcare service...
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...Quality care can have various definitions; it depends on the type of service or product being provided. If you would ask a banker, he’d say he provides quality service, a manufacturer would say he provides a quality product, and if you asked a healthcare professional he’d say quality care. Different professions define quality a little different, but still the fact remains that quality is important. Quality care in the healthcare industry is extremely important because it is dealing with direct contact with the patient. I think about the famous quote that says doing the right thing, at the right time, in the right way”. Quality Care involves a relationship between the person receiving care and the person providing care. Each patient is unique, and each have of them have a unique illness. I myself find out that clinical care is still the greatest aspects of treating a patient, having that one on one with your doctor or nurse helps reassure your safety and level of comfort ability, which can help with the patients healing...
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...It is not unusual for someone to expect the best quality when it comes to health care. However, with the cost of health care steadily increasing, the relationship between cost and quality in healthcare is complex at best. Although the United States (US) spends more on health care than any other developed country, the US is ranked 26th in the world for quality (Burke & Ryan, 2014). Wasteful spending on unnecessary treatments and certain practices is believed to be causing an increase in health care costs in both the private and public sectors (Burk & Ryan, 2014). It is also stated that health care costs may not be strongly related to the quality of care within the US. Fortunately, there are public and private healthcare agencies that work in...
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...INTERVIEW WITH A NUSING QUALITY EXPERT Student`s Name Instructor`s Name Institution`s Name INTERVIEW WITH A NUSING QUALITY EXPERT The Mayor clinic is among the top ranked healthcare organizations which serves its patients with a lot of dignity and respect. The services at Mayor are among the best in the region hence the reason for being ranked among the top ten best healthcare organizations in the region. Since quality improvement has been the increasing concerns in many hospitals, Mayo healthcare has been among the healthcare centers which have based much of their focus on quality improvement. This has been done by development of departments as well as employing of staff that are specialized in this role. These include the nursing quality experts who are trained in different fields to ensure that high quality services are delivered to their patients in the right environment. Some of the roles that these nursing quality experts are entrusted with include, nurses more so experienced nurses are able to observe the patterns of patient`s behavior and the tale cues that would help to understand the patient`s condition. In this way it is possible to evaluate whether the patient needs intensive care or is improving. This therefore led to improvement of quality care services that are offered to the patient in a healthcare organization. Nurses are also able to assess their patients and give responses based on their experience and observation that they make. This can...
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...approach. Discusses how system cost reductions impact the quality and efficiency of health care. Discusses how pay-for-performance affects health care providers and their customers. Discusses the effects pay-for-performance will have on the future of health care Pay-for-Performance is 1,400 to 1,750 words in length Even though the effects of pay-for-performance will influence the future of health care in patient care, reimbursement to the healthcare providers will require close monitoring. The physician receives reimbursement for providing quality care and for making quality innovations. Pay-for-performance offers financial incentives to close the gap in healthcare the patients receive and the healthcare the patients could receive. The effect of pay-for-performance for the healthcare providers depends on his or her quality and efficiency of services he or she provides to the patient. The consumer groups, government, and patients are actively applying pressure on healthcare organizations to lower the costs, improve patient safety and care, and to enhance services (Shi & Singh, 2012). Definition To define the pay-for-performance in the healthcare payment system is rewarding the providers who achieve, improve, and exceed his or her performance on quality and lower the cost. Also known as incentive pay or merit pay remains a motivation for healthcare providers to receive compensation for providing higher quality of work for less expense for the insurance companies and...
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... An Evidenced-Based DNP Project Report presented to Frontier Nursing University in partial fulfillment of the Degree: Doctor of Nursing Practice September 16th 2016 Dr. Jana Esden Committee Chair Name and Credentials of the chair None Committee Co-Chair (if applicable) Name and Credential of the co-chair Dr. Adit Ginde Content Expert Name and Credentials of the content expert Due in the Registrar’s Office for Graduation September 16th 2016 Abstract Title: Decreasing the Incidence of Non-Urgent Emergency Department Visits in Patients at PrimaryPlus. Definition of the Problem: Improper utilization of Emergency Departments for non-urgent issues has become a growing problem nationwide and contributes to an extreme wastage of healthcare dollars. Statement of Purpose: The purpose of this clinical doctorate capstone project is to discover ways to decrease the incidence of non-urgent emergency department visits for...
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... An Evidenced-Based DNP Project Report presented to Frontier Nursing University in partial fulfillment of the Degree: Doctor of Nursing Practice September 16th 2016 Dr. Jana Esden Committee Chair Name and Credentials of the chair None Committee Co-Chair (if applicable) Name and Credential of the co-chair Dr. Adit Ginde Content Expert Name and Credentials of the content expert Due in the Registrar’s Office for Graduation September 16th 2016 Abstract Title: Decreasing the Incidence of Non-Urgent Emergency Department Visits in Patients at PrimaryPlus. Definition of the Problem: Improper utilization of Emergency Departments for non-urgent issues has become a growing problem nationwide and contributes to an extreme wastage of healthcare dollars. Statement of Purpose: The purpose of this clinical doctorate capstone project is to discover ways to decrease the incidence of non-urgent emergency department visits for...
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...the time the data contains information about the organization’s equity and economic resources. Developing and analyzing ethical standards carefully allows organizations to stay in compliance with those standards formed for the health care community. Poor ethics and financial planning sometimes effects consumers. According to Nelson (2011), “Basic ethics principles that make up our common morality, including respect for patients, acting in patients’ best interest, avoid bringing harm to patients and treating patients in a fair and equitable manner, serve as the foundation for healthcare values.” This paper will contain a summary of the four elements associated with financial management, generally accepted accounting principles, and general financial ethical standards. The reader will explore Examples from two articles “Ethical Decision making for healthcare Executives” and “Ethics: A foundation for quality” that reflect ethical standards of conduct, financial reporting practices, and the significance of each example. Four elements of financial Management The four elements of financial management are planning, controlling, organizing/directing, and decision making. Planning is the methodical manner in which decisions are made according to the goals of an organization both short and long term. Management must supervise and monitor each...
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