...Assignment 2 Research Design February 14, 2016 Master’s of Business Administration Partial Fulfillment in the Requirements for MKT 550 Strayer University Healthcare industries have seen recent movements towards continuous quality improvement and this has gained momentum. The healthcare managers that endeavor to achieve excellence take patient perception into account when designing the strategies for quality improvement of care. Recently, the healthcare regulators shifted towards a market -driven approach of turning patient satisfaction surveys into a quality improvement tool for overall organizational performance. Recently, the healthcare regulators shifted towards a market -driven approach of turning patient satisfaction surveys into a quality improvement tool for overall organizational performance. In 1996, evaluation of patient satisfaction was mandatory for all hospitals. A study was conducted in a tertiary teaching hospital in aiming to assess the opinions of clinical staff towards the effect of in-patient satisfaction surveys on the quality improvement process. A favorable result of 94% revealed that the patient was able to judge hospital service quality, especially in its relational, organizational and environmental dimensions. In Germany, measuring satisfaction has been required since 2005 as an element of quality management reports. Since 2002, the Department of Health (DOH) has launched a national survey program in which all NHS trusts have to survey patient satisfaction...
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...Healthcare for Canadians Vanessa Feliciano Rasmussen College H200/HSA2117 Author Note This assignment is being submitted on, 9/3/2014 for Prof. Kelly McGrath. Health care is a service business that exists to meet the necessities of the general public. In discussions of health care reform of the United States and the Canada is both countries' health care systems are different however, both countries appear to be similar, suggesting that it might be possible for the U.S. to adopt the Canadian system. Canada's healthcare has a great influence on the Canadian economy. Below are a few facts about the economy and health care (http://www.canadian-healthcare.org/page9.html): • Healthcare expenses in Canada average about $100 billion in 2001. •Approximately 9.5% of Canada's gross domestic product is spent on health care. In comparison, the United States spends close to 14% of its GDP on health care. •Individually, Canadians spend about $3300 per capita on health care. •At a local level, funding is between one-third and one-half of what provinces spend on social programs. •About three-quarters of all funding come from public sources, with the remainder from private sources such as businesses and private insurance. Insert in-text citation here for bulleted list. In 2013, Canada anticipated to exceed $211 billion in health care spending or $5,988 per person. Additionally, it has estimated to utilize 11.2% of Canada’s gross domestic product...
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...Influencing Factors of Health Care Expenditure: Opportunities to Improve Canada’s Statistics [Authors Name] [Institutional Affiliation(s)] Author Note [Include any grant/funding information and a complete correspondence address.] Table of Contents Introduction………………………………………………………………………………2 Comparing Health System Performance…………………………………………………4 Sweden’s Healthcare Policy Framework………………………………………………...8 Canada’s Opportunities for Improvement………………………………………………..9 Conclusion……………………………………………………………………………….11 References……………………………………………………………………………….13 Influencing Factors of Health Care Expenditure: Opportunities to Improve Canada’s Statistics Globally, the number of variations that contribute to the government’s financial contribution to the health care system is great and ever changing. The amount of money spent on health expenditures varies as well, and is specific to each country. In countries with a high income, such as the United States and France, the per capita health expenditure averages over 3,000 USD, while in countries that are considered resource poor, such as Israel and Mexico, the average per capita amount is only 30 USD. (Ke, Saksena, & Holly, 2011). Wide variations in health expenditure are also specific to each country’s economic development. Less resourceful countries have been noted to only spend less than 3% of GDP on health, while other, more economically developed countries spend more than 12% of GDP on health. (Ke et al.,2011). The growth...
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...Factors influencing job satisfaction Nowadays, being a professional is byzantine complex journey universally. In most of the profession, the “next gen” is increasingly hunting for a technology-focused globe and constantly transforming. Trede (2012) mention besides being knowledgeable and skillful, the individual must also trait sense of responsibility towards themselves, others and organization. Today for a nurse to hold on and work blissfully in one work place is challenging due to dissatisfaction of their job. Tang and Ghani (2012) argued nowadays, even though there are abundant opportunities available in Malaysia, nursing is no longer popular as it used to be. Chaulagain and Khadka (2012) stated one of the issue raise in quality improvement program is job gratification among nurses as it is a crucial issue being faced by most healthcare organization. The efficiency of healthcare services is affected due to increase rates of nurse’s turnover and absenteeism resulting from low job satisfaction. Understanding the factors that nurses are satisfied and dissatisfied will enable interventional measures be taken to improve the working conditions. Whereas such understanding will not improve the retention rate, it will improve the nurses’ work performance leading to better quality care to the patient (Newman et al, 2002). Judge et al (2002) assert the most widely investigated in the history of healthcare organization psychology, job satisfaction is the most widespread research topic...
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...qwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwer...
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...to increase manufactured goods or provide a repair for which insist has dropped. The difficulty in medical treatment is that the customer frequently disburses small or not anything for services, regardless of the present realism of uninsured amount and copayments. As soon as this is the folder, value discontinues individual an issue in insist and demand enlarges to almost limitless points. There was a time when my health insurance cost me nothing, individual had no deductible and no copayment. So I had no out-of-pocket expenses whatsoever associated with healthcare. Now I really don't like going to the doctor, so it did not matter to me all that much, individual still did not use a great deal of care. But many people, when costs are not a factor, use services at the drop of a hat. This is the reality that triggered the current healthcare crisis. Even now, despite out-of-pocket costs, utilization is at record levels. People even tend to feel that since they are paying more for premiums (though nothing close to what employers are paying), they should get their money's worth. There is little to stop them from using services except the managed care initiatives that have been implemented in the last 20 years to address this situation. People in the first half of the 20th century paid for healthcare themselves and were cautious about...
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...throughout the globe have issues of providing quality healthcare for its citizens, and the United State is no exception to this mammoth problem. The United State has a profit driven economy where health care is mostly in the hands of the private business sector. In a lot of countries health care is either supplement or control by their government. Even democratic societies such Great Britain and Canada both control most of their countries medical industry. Because the U.S. is such an open “free market economy” the quality of health care is based on how much a person has can spend on their healthcare needs Understanding how the care of health is impacting the citizens of the United States we must investigate how health care needs are affecting the behaviors, economics, and social structure of U.S. citizens; how the stages of medical technology development is improving the healthcare needs of U.S. or is the technology a hinders; how understanding the trends in the population demographic over a period of 80 years have changed towards healthcare, and lastly, what are the morality trend over the past century. The impacted of healthcare on the United State is tremendous. Healthcare costs are the most single important factor influencing the federal government. Congressional Budget Office (CBO) projection without any change in federal law total spending on healthcare (this budget cut is aimed towards Medicare & Medicaid), healthcare cost will rise form 16 percent to 25 percent...
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...Individual Experiences in Healthcare Services A Qualitative Analysis October 3, 2013 Introduction All individuals need or will need healthcare throughout their lifetime. The issue of care and how people feel about the way they are treated by physicians and staff members, as well as, the cost involved in treatment are vital aspects of patient rehabilitation. If an individual is not satisfied with the healthcare services provided, they will not continue with the treatment plan and therefore, go without managed care which can affect their quality of life. The purpose of this study was to examine common factors and experiences of adult students and to also compare the quality of healthcare among social class. Research Question This study seeks to answer the following research question: What factors affect the healthcare experiences of the adult learner? Literature Review One of the peer reviewed journal articles that I read relevant to this to this subject was titled Practice, Policy, & Perspectives; A Survey Evaluating Patients’ Satisfaction with the Social Work service provided at a Rehabilitation Centre from an Australian Social Work Journal published by Routledge in March 2012. It exemplified the need to develop relationships between patients and the administrators of healthcare services to achieve satisfaction of complete care. The study proclaimed that patient satisfaction is an important indicator in the quality of healthcare. Iliffe et al. (2008)...
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...Assignment 1: Implications of Health Economic Concepts for Healthcare Select at least five (5) economic concepts covered in the first four weeks’ readings, and discuss the primary manner in which these concepts impact the world of health care economics. Some examples of selected concepts are health demand and supply, elasticity, resources, health measures, and costs. Write a four to six (4-6) page paper in which you: 1. Assess the value of healthcare professionals and decision makers understanding the discipline of health economics. 2. Defend or critique the importance of considering the complex nature of health and healthcare when examining the economic principles related to healthcare delivery. 3. Analyze the primary potential benefits of learning about health economics related to government involvement in healthcare economics, financing, and delivery. 4. Analyze the main potential benefits of learning about health economics related to private sector government involvement in healthcare economics, financing, and delivery. 5. Use at least five (5) current references. Three of these references must be from current peer-reviewed sources to support and substantiate your comments and perspectives. Your assignment must follow these formatting requirements: · Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with...
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...HUMAN RESOURSE MANAGEMENT TRAINING AND EDUCATION IN HEALTHCARE By- Rohit Lakhmani Introduction Training and education in the healthcare industry is vital when it comes to the success of an organization. The healthcare industry is always changing, so it is critical that employees stay abreast of major changes through training. Proper training and education in the healthcare field ensures quality service. This paper will discuss why training and education is vital to healthcare, the importance of measuring competencies in healthcare, and describe the process for tracking and evaluating training effectiveness in healthcare. Training & Education There are many types of healthcare jobs available and most of them require some type of training and education. Therefore, it is critical that employees are properly trained and educated to fulfil the job requirements. Every action of the employee must be done in the correct fashion to protect themselves and the organization. Ensuring proper training and education can minimize error on an employee or company’s behalf. There are also state and federal standards that must be upheld by each healthcare organization and healthcare employee. For that reason, each employee must be properly trained and educated on these standards. This may prevent the company and employee from any lawsuits filed against them. Importance of Measuring Competencies Competence is the outcome of education and training. Measuring competence is...
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...requirements” (Burnson, 2011). However, the concept of training has many dimensions. It is more than just about learning a skill. Training is an educational process that can affect factors such as productivity, quality, and teamwork. It also plays in factors of individual development relevant to empowerment, alignment, liability, risk, as well as professional development. No matter what type of profession an individual enters, training and development is necessary to further complete their skills to be successful. The health care industry is a complex field that requires extensive education and training in addition to personal daily progression. The numerous and diverse workplaces that healthcare professionals are found in make training and development just as varied. Large and small medical practices, hospitals, therapy centers, and testing facilities all require employees skilled in specific tasks as well as administrative functions. Some basic and necessary functions an individual in the health care industry is expected to have are interpersonal skills and administrative production. Interpersonal skills among the staff are necessary for the organization to be effective and serve patients, while properly being able to manage patients’ health and financial issues can shorten wait time and improve quality of care. Training and Education Training and education is also essential in the health care industry. As stated earlier, training provides specific skills, while education...
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...leadership, factors that enhance leadership in nursing, and the nature of leadership content taught in undergraduate programmes. Highlighted are differences between leadership and management, and the notion that leadership can be ‘learned’. The authors also point out that there is a discrepancy between how leading undergraduate nursing programmes prepare students primarily in the transition of education to practice, and the suggestion from a number of nursing publications that leadership in nurses should be fostered throughout their education. Key words: Nursing leadership n Management n Factors that enhance leadership n Undergraduate programmes he importance of effective leadership in health care has been emphasized by a number of authors (Dunham and Fisher, 1990; Hewison and Griffiths, 2004; Carney, 2006; Greenfield, 2007; Sutherland and Dodd, 2008), and nursing leadership is pivotal to this as nurses represent the largest discipline in health care (Oliver, 2006; Marquis and Huston, 2009; Roussel et al, 2009; Sullivan and Garland, 2010). Research on leadership has demonstrated a positive relationship with improved patient safety outcomes (Tregunno et al, 2009); healthy work environments (Shirey, 2009); job satisfaction (Heller et al, 2004; Sellgren et al, 2007); lower turnover rates (Gelinas and Bohen, 2000); and positive outcomes for organizations, patients (Wong and Cummings, 2007) and healthcare providers (Cummings et al...
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...Literacy: Key to increasing Patient Safety and Healthcare Quality Healthcare literacy is as essential as basic academic education. It enables one to understand the medical aspects of their body, along with pointing them in the correct direction regarding how to take care of it, illness prevention, and basic healthcare measures (Health Literacy, 2010). It acts as an important aspect in increasing patient safety and healthcare quality – both crucial elements of a healthcare organization and its functioning. However, a very alarming issue is that there exist a huge percentage of population, which has low health literacy, or is completely health illiterate. Although there have been various measures taken targeting this issue, there still...
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...nursing shortage has been a highlight of discussion for years. With healthcare reform now happening, the nursing shortage has become more urgent. Baby boomers are retiring making the nursing work force dwindle even further. More patients have insurance and are seeking care. Healthcare facilities are struggling with regulatory agencies that are directly linked to reimbursement and are try to do more with less staff which is leading to burn out. To further compound the issue, nursing professors are retiring and there is a decrease in the number of nurses entering the education work force due to lack of pay, increased amount of stress, and the increase in responsibility (Duvall & Andrews, 2010). With fewer professors, colleges are unable to accept as many students into nursing programs. The nursing shortage is a vicious cycle that needs to be broken. There are a number of factors that are influencing the nursing shortage. First is the lack of nursing professors. With fewer professors, nursing programs cannot accept as many students, which contributes to lacking numbers. Second, many nurses are at or nearing retirement age. 55% of the workforce is over the age of 50. Third, is the demand for nursing is increasing as more patients are obtaining insurance and as the population ages. Fourth, is burnout. Nurses are working short staffed, causing increased stress levels, decreased job satisfaction, and a decrease in quality care. Finally, there is a high turnover rate among nursing staff...
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...nursing shortage has been a highlight of discussion for years. With healthcare reform now happening, the nursing shortage has become more urgent. Baby boomers are retiring making the nursing work force dwindle even further. More patients have insurance and are seeking care. Healthcare facilities are struggling with regulatory agencies that are directly linked to reimbursement and are try to do more with less staff which is leading to burn out. To further compound the issue, nursing professors are retiring and there is a decrease in the number of nurses entering the education work force due to lack of pay, increased amount of stress, and the increase in responsibility (Duvall & Andrews, 2010). With fewer professors, colleges are unable to accept as many students into nursing programs. The nursing shortage is a vicious cycle that needs to be broken. There are a number of factors that are influencing the nursing shortage. First is the lack of nursing professors. With fewer professors, nursing programs cannot accept as many students, which contributes to lacking numbers. Second, many nurses are at or nearing retirement age. 55% of the workforce is over the age of 50. Third, is the demand for nursing is increasing as more patients are obtaining insurance and as the population ages. Fourth, is burnout. Nurses are working short staffed, causing increased stress levels, decreased job satisfaction, and a decrease in quality care. Finally, there is a high turnover rate among nursing staff...
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