Ms Pat has written here in the written warning that she called me into her office on April 28th concerning two incorrect appointments that I made on May 2nd. All Nutrition Assistants in the Germantown office switched stations beginning May 2nd. This conversation did not occur until May 3rd. Ms Pat also stated that I made incorrect appointments for 4:00 p.m. on a day that the office closes at 4:00p.m. This is also false information. I made two incorrect appointments for 3:45 and 4:15, possibly 4:00p.m on that Friday. Ms Garret failed to mention that she and Ms Denise both told me twice within the last week that if the appointments were available in the system, then I could use the appointment. Ms Garret also states that in our April 28th conversation that I later admitted that Ms Garret never referred to common sense in our previous conversation. This is also falsified information. Ms Pat made the comment to me on May 3rd prior to an anxiety attack that I had at work.
On May 3rd Ms Garrett described a situation where she referred to my behavior as withholding charts. I did not withhold any charts, I did not even know what the terms (withholding charts) meant. I had only heard the term on one other occasion, and did not bother to question the meaning of the term because the conversation was not directed towards me. Ms Pat also stated that she instructed me to call for help if I needed a chart pulled from the file cabinet in the back of the office so that I would not leave registration unattended. Ms Pat made it very clear that she did not want me to leave registration attended. Therefore there should be an understanding of why I was hesitant to leave registration station. Ms Pat also stated that she instructed me to call for help, however was unclear on who I should call for help. My understanding was that I could count on my fellow coworkers to assist me. She stated that on April 22nd we had a meeting where she told me that if I had more than three charts to call for help, which I did. I called over to checks station to ask if someone could pick up the charts because Ms Pat did not really want me to leave registration.
On May 6th a male walked into the WIC office with his daughter. He came to registration and handed me his I.D. I checked in the QuickWic system and in the participants chart and noticed that the Proxy had been taken off in the month of March 2015. I went to Ms Denise and asked her what she wanted me to do? Ms Denise said that he had to wait for the endorser to come in. I asked Ms Denise if she wanted me to print out a new Proxy form for when the Endorser came in just in case she wanted to add the proxy back on? It was obvious to myself and Mrs Denise that it may have been a mistake that the proxy was taken off since the Endorser sent the child with the previous proxy. Ms Denise clearly said that it was a bad idea, and said no. The Endorser arrived about an hour and a half later. Upon her arrival I verified the participant’s I.D, then told her after showing her that she had requested for the proxy to be take off. She said that it was a mistake, and that she did not know that she could have more than one proxy on file. She said that she had put her mother as her proxy, and taken the child’s father off. As she was speaking I was typing up her new proxy form. As I was finishing up I replied” Ok I will grab your new proxy form. It’s printing now. I had not disobeyed Ms Denise’s directions to wait until the Endorser arrived.
On May 6th Ms Denise stated that there was a situation where the landlord came into the office and I had an unnecessary conversation with him. On that date I saw a man walked past registration while I was helping a participant. I had never seen this person, and grew alarmed immediately. Once I finished with my participant I went to ask Ms Denise a question. I noticed that she was on the phone dialing, and did not seem to be sure of why the man was in her presence as well. I returned to front desk once I had my question answered. Once I had finished my tasks at front desk I was afraid that Ms Denise would suspect that I wasn’t doing my job because I had not asked him to sign in at front desk. I walked to the hallway to ask him if he could briefly sign in at the front desk the next time that he came or just briefly show his face when he came in so I could see who he is. He spoke in an accent, but I could hear him say that he does normally see Ms Pat, and he usually walks straight back.
On May 10th Ms Pat called the office twice in a row. Once to speak to Shana, and the second time she asked to speak to Ms Tammi. Both times I answered the lines, and transferred the calls. The third time she called at 11:46 and claimed that she had just called and no one answered. I had been sitting at Phone station and wondered how I could have missed the call. I began to scroll through the call long, and wrote down the call log going back to 10:56, one hour behind. There was only one phone call logged from Ms Pat at 11:46.
On May 11th no phones were ringing at the time that I asked Ms Pat if I could print something. She asked if it was pertaining to work? I said that I should have probably showed her before asking. I told her that I would be right over. I checked the phones once more before walking to Ms Pat’s office to show her the quotes that I was interested in printing. There were only two. I reached Ms Pat’s office to show her the two quotes, and she did not look pleased. I realized that maybe I was trying to bring about positive change to fast. The quotes were positive quotes on teamwork. One of the quotes were “Alone we can do so little; Together we can do so much” – Helen Keller
The comment that Ms Pat made to me referring to my mistakes on May 2nd as not being “Common Sense” made me feel instantly upset due to the facts that she would not speak to Ms Denise’s employees that way which are each very nice woman who are of Caucasin, Hispanic, and Turkish ethnical background. Why is it that Ms Pat felt comfortable to speak to me that way. I have never spoken to Ms Pat in any other way besides being respectful and calm at all times prior to this date. Ms Pat’s comments were the direct result of an anxiety attack that followed 5 minutes after her comments were made. On 05/05 Ms Pat, Ms Denise, and I had a discussion where I vented to Ms Pat that I felt that her actions were rude, and demeaning, and that I couldn’t understand why she would have made such a comment to me while I was still learning. I felt that the comment was a direct insult to my intelligence, and completely demeaning. The situations above all followed after our on May 05/2016. I do feel that at this point the events that followed were direct results/ backlash of me speaking up for myself and talking to Ms Pat about her negative comments toward me. I now feel that I am being harassed due to several underlying issues in Ms Pats written warning that I was never even given an oral warning regarding what Ms Denise and Ms Pat are referring to as inappropriate behavior. Many of the other details of the warning letter I have written and physical proof that the details are untruthful. Upon completion of my 90-day Probationary period which was only a month and a half ago Ms Pat stated in the second paragraph that Ms Wallace has completed all assigned stations in a satisfactory manner. “ I’m sure that there had been careful observation of my work, and work ethic from Ms Pat before her completion of the evaluation letter. If Ms Pat were having issues with my performance than why weren’t those issues noted and brought to my attention prior to 05/05 when I spoke to Ms Pat regarding her inappropriate comments? Ms Pat also stated in the 90-Day evaluation in the fourth statement regarding registration that “Ms Wallace displays good customer service at the registration station. She is calm and courteous. She greets the participants in a professional manner and asks the necessary questions to complete the task in an efficient manner. “I am sure that Ms Pat did careful observations before writing these comments as well. I am unsure of why Ms Pat would write these comments, and now suddenly have an issue with my work ethic after I speak up regarding her negative comments towards me.