...growth in the recent years this is with the western lifestyle of modern Sri Lankans where convenience is a key benefit sought after.(Perera 2006) The traditional grocery store concept has been evolving in to a ‘’Mega Stores’’ and the heavy discounter concept which carry all the goods shoppers want (Stanton 2007). If we look at the drivers for the evolution of modern supply chains, or ‘’Modern Trade’’ they have been persistent in increase demand for value added consumer products, convenience food, beverage, and frozen confectioneries. ‘’The emergence of supermarkets, urbanization, income increase, high quality retail export markets, high quality bulk procurement, trade agreements, with other countries, increased migration of Sri Lankan citizens and increased female participation in labor force have created a new demand pattern, shifting the focus towards continuous supply of high quality, value added products with improved processing, packaging and labeling’’ (Samarthuga A 2006 15). Sri Lanka is an agriculture base country primarily it has 2 million hectares or 30% agricultural land, and almost 75% of the agricultural land is under small holdings and the balance is under estates. Sri Lanka Imports 65000 MT of diary commodities mainly FCMP and diary therefore seen and instrument to replace, and about 70% of the contribution to the livestock subsector comes from chicken, meat and eggs (MOLARCD 2010). This agricultural and farming industries leading to backward integrations with grocery...
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...resource management 1. Identify three human resource problems that are evident at the Last Resort Retirement Community? Each problem should be explained in 100 words or less. Approaches to Leadership is an evident Human Resource problem, the CEO of Last Resort’s Community’s participative management style (free-rein style) differed from the newly hired Director Gersick’s autocratic management style. Kerrigan delegated the decision – making authority to levels of management at various points below the top level. This pattern of decentralized organization decision – making was effective when his past Director of Nursing Martha Kane was acting as the informal leader in the nursing home her strong problem solving skill was effective in maintaining morale and professionalism amongst the departments. However, once Martha had left the organization the decision making hierarchy was unclear and with the introduction of a new director along with her centralized decision making philosophy chaos and confusion was created amongst the departments. The current organization chart does not provide a clear understanding the authority level. This was demonstrated during a discussing between Kerrigan and Gersick regarding the performance of a physical therapist. Employee Behaviour is one of the Human resources problems that is evident at the Last Resort, the negative performance behaviours of the department heads and Managers have also resulted in counterproductive behaviours from other...
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...Topic: Agriculture Personal notes Outline: * Land Reform & Econ Dev * Explaining the poor performance of African Agric * Assessing the Impact of Agric Policy Reforms * Exploiting the synergy between price and non-price factors 1. Land Reform * Means alot: redistribution/reclamation/reforestation & policies affecting land * For us – narrow focus. SO: redistrib of prop /land rights for benefit of landless / tenants and farm labourers * Agrarian refors – embraces improvement in tenure and agric organisation Property rights: * Establishment or PR system is nb public good * Large info on benefits from public invest in securing and maintaining prop rights to land: in Afr is one of most nb assets Land Tenure: * Must change if agric g and improvement is to happen * Set of rights to det who owns land and who has rights to use and how it be used * Issues: marriage, inheritance, sale, mortgage, size of farming, operation, water, pasture, and tenancy * Types: Communal, Pvt/Freehold, State * Communal most popular Issues in communal land system: * Use and conservation given degradation, agroforestry, cultivation * Security of tenure & investment – what you control determines level of your investment into land * Exclusivity of tenure – if not exclusive use, and you cant control mgt of – not invest * Land as asset for credit – if not own/control, not get finance * Fragmentation/Subdivision...
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...CONTENTS PAGES: 1. Company’s Background 2-3 2. Contents * Company’s practices/operations 4-5 * Relevant Principles and Concepts of Management 6-7 * Pros and Cons 8-10 3. Recommendation 11-12 4. Conclusion 13-14 5. References 15 COMPANY BACKGROUND Generally, Pos Malaysia is a post services company in which it was restructured in 1992 as it switches from Malaysian Postal Services Department or Jabatan Perkhidmatan Pos Malaysia into a business corporation. Since there is some change in the structure and system of the company, Pos Malaysia Bhd tends to continues its services as providing mail services, logistics transportation, letter services, postal services, venture into parcel delivery, registrations, insurance service, transaction of money (postal order and money order) and investment of funds (Post Office Saving Bank). (Wikipedia) Basically, one of the services offered by Pos Malaysia is the postal service. It began to take over numerous services on behalf of the Government machineries such as collecting payment...
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...1.0Title THE IMPACT OF TOTAL QUALITY MANAGEMENT (TQM) ON CUSTOMER SATISFACTION AND COMPETITIVE ADVANTAGE The proposed title for this research study is The Impact of Total Quality Management (TQM) to achieve competitive advantage in the Hospitality Sector. The research will give a background of information and literature review on TQM practices and how it enhances customer satisfaction by offering effective customer service. It will present various methodologies and approaches that will be used to achieve the research objectives. Total quality management has been evolving in the hospitality business since quality assurance was introduced in the 1980s (Breiter et al 1995) 2.0. Introduction The hospitality industry is a service based industry as services are produced and consumed in real time and are inherently variable – from customer to customer, from provider to provider and from time to time for the same customer and/or the same provider (John 2003). Total quality management (TQM) in the hospitality industry has risen to amazing levels due to preferences, customer behavior and competition to retain and attract new customers. This has resulted in the demand for quality service thus necessitating the need to implement TQM strategies to have a competitive edge over other players in the industry. Acceptance of TQM strategies in the hospitality industry (Raj Kumar, 2005), with service quality being an important factor for growth and survival is an integral part to achieve success...
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...JHT2 Strategic Management TASK3 A1. Evaluate the industry environment for your company by doing the following: Dominant economic features JoPat Auto Repair service Inc. is a business that specializes in auto repair and maintenance in the Houston Katy area. They offer competitive rates, use original equipment parts, and specialize in both domestic and foreign vehicles. They perform state emission inspections, sell batteries, and install tires. They strictly adhere to factory maintenance schedules. The Retail Automotive Industry is comprised of two kinds of companies: those that sell replacement automotive parts and accessories to "do-it-yourself" customers and to commercial "do-it-for-me" clients; and those that sell a wide assortment of new and used vehicles over the Internet and networks of regional or national franchised dealerships. The most dominant economic feature is Market growth rate. The Auto repair industry is a fast growing industry. There is an increase in the number of vehicles on the road and the average age of a car today is nine and half years. People are choosing to keep their cars for a longer time and therefore spend on the maintenance, to prolong its life span. There is also an increase of the miles driven by drivers today, which emphasizes the need for regular maintenance of the vehicle. The complexity of the vehicles today requires special tools and computerized analysis for repair. It is very expensive to buy a new car therefore people are choosing...
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...Contents Company ------------------------------------------------------------------------------------------------- 4 1.1 Company Introduction --------------------------------------------------------------------------- 4 1.2 Company Mission --------------------------------------------------------------------------------- 4 1.3 Company Vision ----------------------------------------------------------------------------------- 4 1.4 Company Objective ------------------------------------------------------------------------------- 5 Situation Analysis -------------------------------------------------------------------------------------- 6 2.1 Company Macro Environment ----------------------------------------------------------------- 6 2.1.1 Demographic Environment --------------------------------------------------------------- 6 2.1.2 Economic Environment -------------------------------------------------------------------- 9 2.1.3 Political and Legal Environment -------------------------------------------------------- 11 2.1.4 Technological Environment -------------------------------------------------------------- 12 2.1.5 Sociocultural Trends ----------------------------------------------------------------------- 12 2.2 Company Micro Environment ----------------------------------------------------------------- 16 2.2.1 Market Intermediaries --------------------------------------------------------------------...
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...MSA University MGT320 Project Competitiveness & Productivity Company Name: Commercial International Bank ‘CIB’ Presented to: Instructor: Dr. Ghada Aly Assistant: Mohamed Salah Group: ‘A’ By: Amir Menesy ............................................. 094283 Sarah Mazen …......................................... 093081 Sherif Gabriel …......................................... 086119 Abstract Competitiveness and productivity will give any organization a benefit over it’s rivals in the industry. This research aims to show the importance of competitiveness and productivity and how to excel at making the most of them. It also explains the vague terms and ideas within these concepts to give a better understanding of them. New advancements and technologies and their consequences and outcomes, in addition to what industries employ these issues in the most effective and efficient way will be discussed. Labor productivity and its essentials are broken down into detail. Competitive concepts and how to make the best use of competition is very difficult. Introduction Productivity is a measure of output from a production process per unit of input. Productivity is designed for use in economic analysis and public and private policy planning. Production is a process of combining various material inputs and immaterial inputs in order to make something for consumption. The methods of combining the inputs of production...
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...Training 3. The Training Role - Internal Training - Training Services - Influencing National Policies and Programmes - Other Roles 4. Problems for Employers' Organizations in Developing a Training Role 5. Developing the Organization's Training Function - Pre-requisites - Training Needs Survey - Identifying Areas of Training Specialization - Establishing Training Priorities - Equipping the Organization for Training 2 [Top] [Contents] [Previous] [Next] 1. What is Training? For the purposes of this paper training means: • • transferring information and knowledge to employers equipping employers to translate that information and knowledge into practice with a view to enhancing organization effectiveness and productivity, and the quality of the management of people. Usually training should be considered along with education policies and systems which are crucial to the development of human resources. However, the influence employers' organizations as well as employers can and should have on education will not be covered(1), though a passing reference will be made to it. [Top] [Contents] [Previous] [Next] 2. Importance of Developing a Role in Training Developing a national role in training is important for an employers' organization for several reasons. First, it enables the organization to contribute to the development of a country's human capital, through its influence on education policies and systems and training by public training institutions, to better...
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...the front runners in a number of key areas that are of extreme importance to customers. However, while Wendy’s has excelled since inception and been a key member in the big four of the fast-food industry inclusive of Wendy’s, McDonalds, Burger King, and YUM Brands, there are a number of area’s that Wendy’s could improved upon and areas of focus the company should examine more deeply in order to create stronger barriers of entry, to gain more market share, and to ensure that they can continue to grow, expand, and remain relevant even during economic hard times as the world and particularly their industry becomes more globalized. Wendy’s at this time however is in the process of refocusing on its core business function which is providing quality hamburgers and meals. Wendy’s...
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...the most innovative and valuable brands in the world. (Forbes, 2015) 2. Measurement of Amazon.com Success For a business, the best way of measuring success would be to analyse the company’s financial status. Profitability might be the most important measurement of corporate success as it greatly affects the organisation’s competiveness and continuance of the organisation. But in this age of doing business, companies can no longer measure themselves based only on financial perspective. For this report, we will take a more qualitative view and also track the company’s non-financial measures such as brand image, market share, customer satisfaction and employee satisfaction to better analyse the success of Amazon.com. 2.1 The Balanced Scorecard Balanced scorecard methodology is an analysis technique designed to translate an organization's mission statement and overall business strategy into specific, quantifiable goals and to monitor the organization's performance in terms of achieving these goals. 2.2 Net Income Figure 2.2 – Amazon.com net income from 2012 - 2015 Net income can be used as a measurement of success of a company. Improvement in net income can be a result of various factors such as increased revenue, lowered cost or pricing of product. Amazon.com has shown good profit growth over...
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...By: {Jason Little} AB/MT219: Marketing DATE 1/4/2013 By: {Jason Little} AB/MT219: Marketing DATE 1/4/2013 KapConsultants Marketing Plan KapConsultants Marketing Plan SECTION II. THE MARKETING ENVIRONMENT We here at Samsung are looking to launch our new TV electronic line in the North American, Europe and Asian markets. We have continued to make strides towards promoting sustainable leadership under the mantra “Devoting our human resources and technology to creating superior products and services, thereby contributing to a better global society.” We believe here at Samsung by doing and providing the best we further the electronics and consumer markets by example. Social Environment Here at Samsung we are providing a range of career and peer building programs that focus on ethical business practices within the business environment. Providing methods of training against corrupt business practices is mandatory amongst our company employees and we strongly adhere to these policies. We also have an external website dedicated for reporting unethical business practices specifically for stakeholders as well. The proportion of women in our East Asian offices accounts for over 60% percent of our work force in 2011 and 40% globally and we continue to practice fair hiring practices. Demographic Environment Thanks to growth in the high value LED and Plasma TV market in past few years, we here at Samsung had another successful year and have been the industry...
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...Design and Development of EDM FIXTURE by [Author’s Name] [Faculty Name] [Department or School Name] [Month Year] Acknowledgement I would take this opportunity to thank my research supervisor, family and friends for their support and guidance without which this research would not have been possible. DECLARATION I, [type your full first names and surname here], declare that the contents of this dissertation/thesis represent my own unaided work, and that the dissertation/thesis has not previously been submitted for academic examination towards any qualification. Furthermore, it represents my own opinions and not necessarily those of the University. Signed __________________ Date _________________ Abstract Windsor Airmotive Asia Pvt Ltd is the leading repair and overhaul shop for CFM56-3/-5/-7 series turbine engine components. During development of a new repair scheme, to replace the inner inducer and outer inducer of the Forward Inner Nozzle Supports (FINS), a major challenge was encountered at the Electric Discharge Machine (EDM). A trial done on a scraped part revealed that 112 vanes have to be aligned before it can be machined by EDM to the inducer. By introducing a semi-automated machining fixture, the alignment of the vanes will be made easier, on top of increasing the utilization of the EDM by 20%. The aim of this project is to develop a machining fixture for the EDM so that the alignment of 112 vanes...
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...Singapore Tax Rates and Income Tax System Introduction Singapore’s is one of the world’s biggest economies. Since the global financial crisis and more recently, the Eurozone sovereign debt crisis and the downgrading of the US credit ratings, many global and local investors has sought Singapore as a new safe haven for investing their wealth in and setting up businesses and regional headquarters. In 2010, Singapore’s economy has rebounded close to 15% year on year. Singapore, due to its scarcity of natural resources, depends heavily on foreign investments for growth and economic expansion. Therefore, the government’s policy is to advocate Singapore as a global hub for international trade and commerce. Over the past years, Singapore has always been ranked of one the frontrunners in the world in terms ease of doing business (1), world leader in foreign trade and investment (1), best investment potential for 16 consecutive years (2), most open economy for international trade and investment (1). Source: http://www.weforum.org/reports/global-enabling-trade-report-2010?fo=1 http://app.www.sg/who/196/Business-and-working-conditions.aspx http://www.doingbusiness.org/data/exploreeconomies/singapore/ Another significant reason Singapore continues to attract both local and overseas investment is due to its tax regime – well-known for its attractive corporate and personal tax rates, tax relief measures, absences of capital gains tax, one tier tax system and extensive double...
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...opportunities and threats of the company. And also we are going to explain briefly about their internal environment includes their resources, type of their resources, company’s capabilities, evaluate their core competencies and so on. PROFILE OF THE COMPANY Nestlé with headquarters in Vevey, Switzerland was founded in 1866 by Henri Nestlé and is today the world's biggest food and beverage company. Sales at the end of 2004 were CHF 87 bn, with a net profit of CHF 6.7 bn. We employ around 247,000 people and have factories or operations in almost every country in the world. The Company's strategy is guided by several fundamental principles. Nestlé's existing products grow through innovation and renovation while maintaining a balance in geographic activities and product lines. Long-term potential is never sacrificed for short-term performance. The Company's priority is to bring the best and most relevant products to people, wherever they are, whatever their needs, throughout their lives. BACKGROUND [pic] Nestle was promoted by Nestle Alimentana, Switzerland, a wholly owned subsidiary of Nestle Holdings Ltd., Nassau, Bahama Islands. Nestle is one of the oldest food MNC operating in India, with a presence of over a century. For a long time, Nestle India’s operations were restricted to importing and trading of condensed milk and infant food. Over the years, the...
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