...companies which are implementing 5S with greater involvement of people within the organisation. Why is it becoming popular among companies in Japan? Simply because: 1) Workplaces become clean and better organised. 2) Shopfloor and office operation become easier and safer. 3) Results are visible to everyone – Insider and outsider. 4) Visible results enhance generation of more and new ideas. 5) People are automatically disciplined. 6) People become proud of clean and organised workplace. 7) Resultant good company Image generates more business, etc. Some significant benefits observed at companies practising 5S in Singapore include: 1. Happier people involvement 2. Greater people involvement. 3. Low employee turnover. 4. Increased number of suggestions. 5. Better use of floor space. 6. Less work-in-progress and inventories 7. Better flow of work 8. Low machine breakdown rates 9. Low accident rates 10. High yield of materials 11. High product quality 12. The assumption of why 5S is becoming so popular in Japan in recent years and now in other countries today is that it emphasises a people-oriented and also practice –oriented approach. 5S expects everyone – indeed, everyone to participate in it. It is based on the belief that every individual can contribute to improving his workplace where he spends one-third of his life. The study and experience in Japan and Asian countries confirm that the 5S approach makes it happen. Many companies in Asian countries...
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... | |Evaluate the effectiveness of yourself and the organisation in managing workplace stress and conflict, and plan and implement | |improvements to the identification and approach to dealing with workplace stress and conflict in own area of responsibility. | | | |The 'nominal' word count for this assignment is 2,500 words; the suggested range is between 2,000 and 3,000 words. | | | |Check your assignment carefully prior to submission using the assessment criteria. | |Please use the headings shown below when writing your Assignment |Assessment Criteria | |Understand the effectiveness of own organisation in dealing with workplace stress and conflict| | | |The effectiveness of the organisation in | | |recognising workplace...
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...assessment you will have the opportunity to present evidence that shows you are able to: Evaluate the interrelationship between the different processes and functions of the organisation. Justify the methodology to be used to map processes to the organisation’s goals and objectives. Evaluate the output of the process and the quality gateways. Task Evidence no. (Page no) 2.1 2.2 LO2 2.3 2.4 Design plans which promote goals and objectives for own area of responsibility. Write objectives, which are specific, measurable, achievable, realistic and time based to align people and other resources in an effective and efficient way. Implement appropriate systems to achieve objectives in the most efficient way, on time, to budget and meeting organisational standards of quality. Carry out work activities meeting the operational plan through effective monitoring and control. Version 1.2 LO3 Be able to monitor appropriate systems to improve organisation al performance 3.1 3.2 3.3 3.4 Be able to manage health and safety in the workplace 4.1 4.2 LO4 4.3 4.4 Design systems to manage and monitor quality standards specified by the organisation. Demonstrate a quality culture to ensure continuous monitoring,...
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...2011 Proposal Plan, Part I The proposal plan for Riordan Manufacturing Company is undergoing preparation. In this proposal plan are staffing-related components. Riordan is an organization with growth and increased profitability over the last few years. Employees have assisted in making the contributions. A comprehensive plan will allow additional improvements in the workplace. Accomplishing objectives effectively and implementing suggested practices for the workplace is crucial. Background and Objectives of Organization Riordan Manufacturing Company has its dealings in the manufacturing industry. Riordan produces plastic injections. The company products are from new technology and developed processes. In the global business environment, Riordan’s market share has increased and grown because of its designing capabilities. The quality measures of the company products are advanced. The objective for the company is to remain in a stable competitive position within the dynamic business environment. Improvement in the level of revenue is something the company can obtain while establishing quality products for their customers. The objective is to change its inventory management system. The company employs more than 500 employees currently while also maintaining its current revenues. This is excessive effort from employees. To maintain the current growth level, an effective comprehensive growth plan is a requirement for the staff members. Influence...
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...Implementing 5S Workplace Organization Methodology Programs In Manufacturing Facilities 5S in the workplace Many manufacturing facilities have opted to follow the path towards a “5S” workplace organizational and housekeeping methodology as part of continuous improvement or lean manufacturing processes. 5S is a system to reduce waste and optimize productivity through maintaining an orderly workplace and using visual cues to achieve more consistent operational results (see chart below). The term refers to five steps – sort, set in order, shine, standardize, and sustain – that are also sometimes known as the 5 pillars of a visual workplace. 5S programs are usually implemented by small teams working together to get materials closer to operations, right at workers’ fingertips and organized and labeled to facilitate operations with the smallest amount of wasted time and materials. The 5S system is a good starting point for all improvement efforts aiming to drive out waste from the manufacturing process, and ultimately improve a company’s bottom line by improving products and services, and lowering costs. Many companies are seeking to making operations more efficient, and the concept is especially attractive to older manufacturing facilities looking to improve the bottom line by reducing their costs. “A place for everything, and everything in its place” is the mantra of the 5S method, and storage and workspace systems such as those provided by Lista International allow improved...
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...Manual for Implementing Total Quality Management Volume 1 UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION A Roadmap to Quality An e-learning Manual for Implementing Total Quality Management Volume 1 UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION Vienna, 2007 This publication has not been formally edited. Contents Foreword Acknowledgements Introduction Overview Trainer guidelines Introduction to TQM Origins Needs analysis Glossary Module One: Leadership 1. Chief Executive Officer: Managing policy 2. Chief Executive Officer: Ensuring quality 3. Managers: Managing systems 4. Managers: Managing people Module Two: The work environment 5. Disposal and storage 6. Hygiene and health 7. Safety Module Three: Systems and tools 8. Standardization 9. Problem solving 10. QC Circles 11. Statistical methods 12. Education and training Module Four: Production and sales 13. Production control 14. Process control 15. Inspection 16. Management of facilities & equipment 17. Measurement control 18. External suppliers 19. After-sales service 20. Product design and development Acknowledgements A Roadmap to Quality was prepared by the Trade Capacity-building Branch of UNIDO led by Mr. Lalith Goonatilake, Director. The overall coordination was carried out by Mr. Ouseph Padickakudi, Programme Manager, Trade Capacity-building Branch, UNIDO, who was preceded as co-ordinator by Dr. Bernardo Calzadilla-Sarmiento, then Project Manager, Quality, Standardization and Metrology...
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...imperative that while acting in my duty of being the new chief executive officer (CEO) of this hospital, that I teach the employees about CQI. CQI is an acronym for continuous quality improvement, relating to affecting positive change. There are various theories that may be applied to CQI, but there is one pioneer whose theories truly trail blazed a path for others following the study of quality improvement. The pioneer I am referring to is W. Edwards Deming who proposed the Theory of Profound Knowledge. W. Edwards Deming was born in 1900 and was raised on the frontier of Wyoming by his indigent family. He was educated in engineering and physics and also became well versed in statistics. Using his knowledge of statistics, he began to integrate general psychology theories and found new ways to promote positive changes in the workplace. He created his Theory of Profound Knowledge by combining multiple principles of statistical thinking and psychology ("About Dr," n.d.). The Theory of Profound knowledge rests on its four pillars: Systems thinking, Process variation, Theory of knowledge, and Psychology. Deming ties all four of these “schools of thought” together in order to create an incredibly efficient and measurable system to be used by managers in order to improve quality and workmanship in the workplace. “Systems thinking” is an idea that is based on the general principle that it is best to have everything structured, and for every piece of the structure to perform its part...
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...Objectives of workplace as a learning environment have been the subject of research all over the world. In Malaysia, it has burgeoned throughout numerous fields of professional practice and education especially in health settings. However even with high formal education and training people received, they’re not ready for a position of responsibilities unless they have the capabilities to learn from the experienced. This is known as reflective practice. Reflective practice is taking critical attention to the practical and theory values which involved in routines by examining practice contemplatively and reflexively which leads to development understanding (Bolton, 2010). One of the famous reflections model in the worlds is Gibbs Model of Reflections (Appendix 1). Observing my workplace as a learning environment with analysing challenges and barriers, I’ve located three areas of improvement using this model. Being in one of the biggest clinic in Southern Malaysia, the major challenge is to endure high workload either in clinical or non-clinical works. Subsequently many of staff especially juniors which also involved in mentorship programs are unable to define and located their own learning needs. As an improvement, I’ve choose to develop the learning contract. It can be defined as an agreement achieved between learner and mentor to develop shared expectations about what will be learn by the learner and how the learning will be measured (Boak, 1953). In my opinion it’s a dynamic...
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...The overall function and direction of an organisation is determined by the nature of its corporate strategy. Strategy provides the goals, objectives and guidelines for the structure and operations of the organisation. It is by means of structure that the purpose and work of the organisation are carried out. Some structure is necessary to make possible the effective performance of key activities and to support the efforts of staff. Structure provides the framework of an organisation and its pattern of management. The manager needs to understand the importance and effects of organisation strategy and structure. The aim of this unit is to provide learners with the understanding and skills to manage their | activities in the business workplace to improve their effectiveness and efficiency. | This unit focuses on the effective and efficient planning and management of business work | activities. It gives learners with understanding and skills needed to design and implement | operational systems to improve their effectiveness and efficiency and achieve the desired results for the business. | | You are encouraged to consider the importance and interrelationship of business processes and the implementation of operational plans, together...
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...Assessment Tasks Candidate Guide BSBCUS501A: Manage quality customer service Copyright ownership: United Business Services (Aust) Pty Ltd. This book is copyright protected under the Berne Convention. All rights reserved. No reproduction without permission. This book is protected by copyright and may not be reproduced or copied either in part or in whole nor used for financial gain without the express approval in writing of the owner (United Business Services (Aust) Pty Ltd) of the copyright. United Business Services (Aust) Pty Ltd 50 Cupania Street Algester Qld 4115 Ph: (07) 3276 0549 Email: info@ubsconsultants.com.au Web: www.ubsconsultants.com.au BSBCUS501A: Manage quality customer service Assessment Tasks: Candidate Guide Assessment Information The assessment activities associated with the unit of competency BSBCUS501A: Manage quality customer service are listed below: Assessment 1: Written Written answers to questions Assessment 2: Project Written responses to tasks Assessment 3: Project Written responses to tasks Assessment 4: Project Written responses to tasks This guide contains all of the assessment tasks required for completion of unit of competency BSBCUS501A: Manage quality customer service. Prior to commencing the assessments your assessor will explain each task to you. You will be given the opportunity to ask questions and to seek clarification on any of the tasks, and your assessor will...
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...approaches have changed rapidly from the classical era to the modern era. Furthermore, illustrating issues that have evolved through changes in the employment relations environments such as the nature of work, technology, managerial regimes, regulation, policy and globalisation. The purpose of this essay is to identify and explain the main changes that listed above. The second part of this essay identifies those changes or improvement of employment relations environment that can benefit both the employers and employees by creating a healthy and supportive working environment. Employees who have strong employment relationships, are more satisfied and keen on work, also, they tend to have helpful and friendly co-workers as well as high levels of employee trust and commitment with employer. The establishment of regulation and policies such as labour law, minimum wages, Occupational Health and Safety (OHS) enhance safety and security in workplace. Thus, strong employment relationships are beneficial to both employees and employer. In addition, a better quality of working environment could also increase the productivity of organisations. Since automation had been widespread in the manufacturing industry in 1950s and 60s, technologies become a major part of everyday operations in every organization, especially in shipping, mining and meatpacking (Schuster & Weidman,...
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...manager that helps guide performance and development within their company. To get a better understanding of the best used practices and current trends within performance management, this research will briefly discuss successful practices used among companies that utilize the four main components of performance management which are, planning, coaching, providing feedback and the performance review. Best Practiced Trends in Performance Management Today’s world is continually changing and expectations are on the rise. Managing employee performance is essential in helping companies meet these expectations. Many companies have adopted the performance management process in order to monitor and improve performance within the workplace. The goal of performance management is to guarantee each employee possesses the knowledge, skills, abilities, motivation, and organizational support to complete their daily tasks effectively and efficiently. Performance management riles on performance, causal analysis to identify current and desired performance. It also takes into account how the motivation system, organizational environment, performance appraisal systems, employee’ competencies and...
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...program management so all children, families, and staff have high quality experiences. Rationale: Excellent programming requires effective governance structures, competent and knowledgeable leadership, as well as comprehensive and well-functioning administrative policies, procedures, and systems. Effective leadership and management create the environment for high-quality care and education by: 1. ensuring compliance with relevant regulations and guidelines; 2. promoting fiscal soundness, program accountability, effective communication, helpful consultative services, positive community relations, and comfortable and supportive workplaces; 3. maintaining stable staff; and 4. instituting ongoing program planning and career development opportunities for staff as well as continuous program improvement. Application: You are the director of your own center. Using Standard #10 in “Overview of the NAEYC Early Childhood Program Standards” and Chapter 7 as a guide, create an eight- to ten-slide PowerPoint presentation to share with your staff, demonstrating one of the following NAEYC points: 1. Program accountability How will you demonstrate this to families and to the community? 2. Effective communication How do you communicate with your staff, families, and community? 3. Positive community relations How will you promote this as a center? What role does your staff play? 4. Comfortable and supportive workplaces How will you ensure that you will create this for your staff...
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...us/product/hlt-313v-week-4-complete-latest/ contact us at: SUPPORT@WISEAMERICAN.US HLT 313V WEEK 4 COMPLETE LATEST HLT-313v Week 4 Topic 4 Discussion 1 Locate and select an article which discusses performance-based trends in patient safety, risk management, or quality management in health care organizations. Provide a summary of your findings and explain how and why the trend(s) would or would not be effective or successful in your workplace or in an allied health organization in your chosen field. You are required to use and cite a minimum of two references from the GCU Library to support your response. HLT-313v Week 4 Topic 4 Discussion 2 Risk management functions and quality improvement functions in an organization can overlap in terms of addressing patient safety. Using information from your own employer/organization’s risk management plan, or that of an allied health care organization in your city or region, identify and summarize two such functions which commonly overlap in this manner. What common factors lead to the overlap? Does the structure work for the organization you selected? Why or why not? You are required to use and cite a minimum of two references from the GCU Library to support your response. HLT-313v Week 4 Assignment – Managing Quality Assurance in the Workplace Essay Health care delivery and the organizations that provide it, manage it, and reimburse for it are growing at an explosive rate. As part of this trend, the growth in the allied health job sector is expected to grow significantly...
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...and inferential statistics that are used in my workplace. I will provide examples of how the four levels of measurements are used in my workplace. I will then explain the advantages of accurate interpretation of information to improve decision making in my workplace. Statistics is important in health care at many different levels such as quality measures, patient satisfaction and revenue. Without statistics, you cannot improve quality measures, patient satisfaction, on manage revenue. Statistics is usually divided into two different categories. Descriptive statistics deals with describing raw data in the form of graphics and sample statistics (Bennett, Briggs, & Triola, 2009). Inferential statistics uses sample data from a population to gather data (Bennett, Briggs, & Triola, 2009). There are many ways descriptive statistics is used in my workplace; one is the use of Press Ganey to evaluate the patient’s experience. Press Ganey is an independent company who mails surveys to patients that was discharged home. Each patient who is selected to be mailed a survey is assigned a code that reflects the unit the patient was discharged from as well as the discharged diagnosis. The survey consists of 20 questions about their impressions of the hospital, the staff, and the physicians. The surveys are than sent back to the company where the data is analyzed and forwarded back to our hospital. The data not only provides the quality of care provided, but also compares our hospital...
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