Free Essay

Quality Manager

In:

Submitted By fatmaelabyad
Words 7465
Pages 30
The Effects of Culture on
International Banking Disclosures
George Hooia* aGriffith University, Australia
Abstract
This paper investigates the influence of national culture on banking disclosures. Seventeen developed and developing countries with a representative sample of 37 listed domestic commercial banks were examined in 2004. Long-term orientation is found to be a non-significant cultural value with banking disclosures. The explanatory power for banking disclosures is found to be similar to the findings in Gray and Vint (1995) with a cross-section of industries. More importantly, this study recommends that long-term orientation should not be used as part of the cultural framework for disclosures due to bias data. Hence, Gray’s (1988) hypothesis on the secrecy / transparency dimension should be maintained with respect to the original four cultural values.
JEL Classification: G21, M41, O57
Keywords: Culture, banking disclosures, transparency
1. Introduction
The objective of this paper is to report on the empirical findings of the two research questions proposed by Hooi (2004) that may improve the Gray and Vint (1995) model of cultural influence on accounting disclosures. The first proposal was that extending the
Gray and Vint study with the new inclusion of Hofstede and Bond’s (1988) cultural value of long-term orientation gives the opportunity to better understand the association between national culture and accounting disclosures. The second proposal was that by focusing on only one industry, specifically banking, more significant results may be obtained - as opposed to a cross-section of industries in the Gray and Vint study.
The seminal study by Gray and Vint assessed the significance of the relationship between national culture and accounting disclosures in an international context. This is an
* Correspondence to: Department of Accounting, Finance and Economics, Nathan Campus, Griffith
University, QLD 4111, Australia. Tel: (61) 7 3735 7776. Fax: (61) 7 3735 7760. Email: g.hooi@griffith.edu.au.
The author would like to acknowledge the helpful comments and suggestions by Pak Auyeung, Tom Nguyen and an anonymous reviewer.
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
8
important issue because prior research has suggested that cultural differences may help to explain international differences in accounting systems and patterns of accounting development internationally (Chow and Wong-Boren, 1987; Cooke and Wallace, 1990; Gray,
1985, 1988; Harrison, 1993; Harrison and McKinnon, 1986; Perera, 1989). Specifically,
Gray and Vint investigated the disclosure element of Gray’s model which hypothesizes a link between national culture and accounting systems. Using a comprehensive database of disclosure practices covering 25 developed and developing countries, and applying linear regression analysis, their results support the hypothesis proposed by Gray (1988) that secrecy and its impact on disclosure behavior is a function of the cultural values identified by Hofstede (1980).
There are three main reasons for focusing only on the banking industry (Hooi, 2004).
First, it is considered to be the most important industry for the country’s economic and financial stability. Moreover, the International Accounting Standards Board (IASB)1 recognized its significance by issuing unique accounting standards, i.e. IAS30, IAS32 and
IAS39. Second, Saidenberg and Schuermann (2003) argue that with the scope and complexity of Basel II, it provides opportunities for researching issues through Pillar 3.2
Third, with national banking systems being non-homogenous, it is important to investigate the effects of national culture because prior research has argued that cultural differences have partly explained international differences in the disclosure framework of accounting systems. This paper is organized as follows. The literature review section will discuss the theoretical framework for culture, accounting and banking disclosures, followed by sections on hypotheses formulation, research design and research results. Finally, the conclusion section summarizes the findings and their implications.
2. Literature Review
Although there are a limited number of performance studies that looked at the information content of market risk disclosures (Berkowitz and O’Brien, 2002; Estrella,
Park and Peristiani, 2000; Hirtle, 2003; Jorion, 2002) and the significance of disclosures on cost of equity capital (Poshakwale and Courtis, 2005), it is important to note that there has not been any relevant literature on banking disclosures that relates to the effects of national culture.
Approaches to classification of accounting reporting systems
While there is a growing awareness of the varying influences of environmental factors on accounting disclosure development in a global context, current research suggests that systematically different patterns of accounting behavior may be applicable to various groups of countries (Gray, 1988). Research into the international classification
1 Committed to developing, in the public interest, a single set of high quality, global accounting standards that require transparent and comparable information in general purpose financial statements.
2 Pillar 3 (market discipline) refers to banking disclosures under the new capital adequacy requirements called Basel II.
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
9
of accounting systems has taken two main forms. In the deductive or judgmental approach, relevant environmental factors are identified and, by linking these to national accounting practices, international groupings or development patterns are proposed
(Mueller, 1967; Nobes, 1983). In the inductive or empirical approach, individual accounting practices are analyzed, development patterns or groupings are then identified, and finally explanations keyed to a variety of economic, social, political, and cultural factors are proposed (Nair and Frank, 1980).
With regard to the accounting framework, the importance of national culture and its historical roots is increasingly being recognized (Gray, 1988). While there has been a lack of attention paid to the cultural dimension in the international classification literature,
Harrison and McKinnon proposed a methodological framework incorporating culture for analyzing changes in corporate financial reporting regulation at the nation specific level.
The use of this framework to assess the effects of national culture on the form and functioning of accounting was demonstrated through an analysis of Japan’s accounting system.
Culture is considered an essential element in the framework for understanding how social systems change because “cultural influences” refers to the norms and values of such systems and the behavior of groups in their interaction within and across systems (Perera,
1989).
Complementing this approach is the proposal by Gray (1988) which theorizes that the cultural dimension can be used to explain and predict international differences in accounting systems and to identify patterns of international accounting developments.
More specifically, Gray’s (1988) motivation was to establish an association between accounting values and Hofstede’s (1980) cultural values.
Structural elements of culture that affect business
Hofstede’s (1980) pioneering research was aimed at detecting the structural elements of national culture, particularly those that most strongly affect known behavior in the work situations of organizations and institutions. Perhaps one of the most extensive cross cultural surveys ever conducted, psychologists collected data about “values” from employees of a multinational enterprise (IBM) located in more than 50 countries. Subsequent statistical analysis and reasoning revealed four underlying societal value dimensions,
i.e. collective values, at the national level along which countries could be positioned. These dimensions are individualism, masculinity, power distance and uncertainty avoidance.
Further research by Hofstede and Bond into Chinese values revealed a fifth dimension called long-term orientation. It is important to note that Hofstede (1980) has shown that countries could be grouped into cultural areas on the basis of their scores on the four value dimensions, using cluster analysis and taking into account geographical and historical factors.
If societal value orientations are related to the development of accounting systems and such values permeate a nation’s social system, then Gray (1988) suggests that there should be a close match between culture areas and patterns of accounting systems internationally.
Assuming that Hofstede (1980) and Hofstede and Bond have correctly identified individualism, masculinity, power distance, uncertainty avoidance and long-term orientation as significant cultural dimensions; then it can be argued that it should be possible to establish their relationship to “accounting values”. If such a relationship exists, then a link
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
10
between societal values and accounting systems can be established, and consequently, the cultural influence on accounting values should be accessible.
The description of the five cultural dimensions can be summarized as follows. Individualism stands for the preference for a loosely knit social framework in society wherein individuals are supposed to take care of themselves and their immediate families only. It relates to people’s self-concept of ‘I’ or ‘We’. The fundamental issue addressed by this dimension is the degree of interdependence a society maintains among individuals.
Masculinity stands for the preference in society for achievement, heroism, assertiveness and material success. The fundamental issue addressed by this dimension is the way in which a society allocates social (as opposed to biological) roles to the sexes. Power distance is the extent to which the members of a society accept that power in institutions and organizations is distributed unequally. This affects the behavior of the less powerful as well as the more powerful members of society. The fundamental issue addressed by this dimension is how a society handles inequalities among people when they occur. Uncertainty avoidance is the degree to which the members of society feel uncomfortable with uncertainty and ambiguity. This feeling leads to them to beliefs promising certainty and to maintain institutions protecting conformity. The fundamental issue addressed by this dimension is how a society reacts to the fact that time only runs one way and the future is unknown, and whether it tries to control the future or just lets it happen. Long-term orientation emphasizes respect for tradition, social and status obligations within limits. In business, the focus is on building relationships and market position. The fundamental issue addressed by this dimension is how a society deals with the consequences of actions taken.
The culture and accounting values model
Hofstede’s (1980) four cultural value dimensions, i.e. individualism, masculinity, power distance and uncertainty avoidance, are linked to four accounting value dimensions identified by Gray (1985, 1988) which can be summarized as follows. The professionalism versus statutory control value reflects a preference for the exercise of individual professional judgment and the maintenance of professional self-regulation as opposed to compliance with prescriptive legal requirements and statutory control. The uniformity versus flexibility value reflects a preference for the enforcement of uniform accounting practices between companies and for the consistent use of such practices over time, as opposed to flexibility in accordance with the perceived circumstances of individual firms. The conservatism versus optimism value reflects a preference for a cautious approach to measurement that enables one to cope with the uncertainty of future events as opposed to a more optimistic, laissez-faire, risk-taking approach. The secrecy versus transparency value reflects a preference for confidentiality and the disclosure of information about the business only to those who are most closely involved with its management and financing as opposed to a more transparent, open and publicly accountable approach.
Gray (1988) and Perera and Mathews (1990) argue that these accounting value dimensions impact on accounting systems in terms of the nature of regulation or authority and measurement and disclosure practices. According to Gray (1988), the most influential cultural values at the level of the accounting sub-culture were likely to be those of individualism and uncertainty avoidance, with power distance being important but less significant and masculinity only weakly associated.
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
11
The secrecy / transparency dimension is a significant accounting value that stems as much from management as it does from the accounting profession because of the influence of management on the quality and quantity of information disclosed to relevant stakeholders. Secrecy or confidentiality in business relationships is nevertheless a fundamental accounting attitude (Gray, 1988). Secrecy appears to be closely related to conservatism. Generally speaking, these accounting values imply a cautious approach to corporate financial reporting. However, secrecy relates to the disclosure dimension whereas conservatism relates to the measurement dimension of accounting reporting systems. Gray (1988) argues that secrecy could be linked most closely with the individualism, power distance and uncertainty avoidance dimensions. A preference for secrecy was suggested as being consistent with a high level of uncertainty avoidance following from the need to restrict information disclosure so as to avoid possible conflicts, restrict the uncertainties of competition and preserve security. Power distance is an influential value as it is consistent with the restriction of information to preserve power inequalities.
A preference for collectivism rather than individualism is likely to be consistent with secrecy. The reason is that collectivism is more concerned with the interests of the group most closely and directly involved with the management and financing of the firm rather than with a wide range of external parties including potential investors and the public at large. Masculinity could be significant where a more assertive and success-orientated society could exhibit a tendency towards more publicity. It is important to note that
Gray (1988) did not address the fifth cultural dimension of long-term orientation to accounting values.
In practice, the degree of secrecy or transparency would tend to vary across countries with resulting differences in the amount of information publicly disclosed. Therefore, Gray
(1988:11) hypothesized that “The higher a country ranks in terms uncertainty avoidance and power distance and the lower it ranks in terms of individualism and masculinity the more likely it is to rank highly in terms of secrecy”.
Using linear regression analysis, Gray and Vint’s findings tend to support Gray’s (1988) hypothesis that secrecy and its impact on disclosure behavior is a function of the four cultural values defined by Hofstede (1980) of individualism, masculinity, power distance and uncertainty avoidance. Gray and Vint suggested that the greater (lesser) the number of items of financial and non-financial corporate information publicly disclosed by firms in a society then the higher (lower) the influence of transparency or the lower (higher) the influence of secrecy.
The Gray and Vint model can be summarized by the following points. First, accounting disclosure practices from a survey conducted in 1982/1983 involving a cross-section of industries in 25 developed and developing countries. Second, the mean disclosure practice scores per country were computed from all firms where the arbitrary disclosure practice score per firm range from 0 to 6, representing seven percentage bands. In regards to the four cultural values, the paper used Hofstede’s (1984) index values for the countries involved.
Third, the signs of the correlation between the four cultural values and the mean disclosure practice (transparency) are consistent with Gray’s (1988) hypothesis, i.e. positive correlation for individualism and masculinity and negative correlation for uncertainty avoidance and power distance. However, only individualism and uncertainty avoidance were found to be statistically significant.
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
12
Research issues on the secrecy hypothesis
Doupnik and Tsakumis (2004) provide a current critical review of the secrecy hypothesis. Besides Gray and Vint, there are four other studies that test the secrecy hypothesis using multiple regression analysis. First, Zarzeski (1996) involves seven developed countries and the main focus is on the effects of three market forces,
i.e. foreign sales / total sales, debt ratio and firm size on investor-oriented disclosures using disclosure rate. The findings suggest that all the explanatory variables have the expected sign except for power distance. The unexpected sign of power distance may be a function of its moderately high correlation with individualism. Zarzeski (1996: 35) concludes that “international firms from secretive countries are likely to be motivated to disclosure higher levels of public information than they would at home, in order to show the quality of their operations”.
Second, Wingate (1997) involves 39 developed and developing countries and found that all the national cultural values are significant except for power distance. Wingate concludes that culture areas offer greater explanatory power than the four cultural values for the disclosure index. Third, Jaggi and Low (2000) involve six developed countries and the main focus is on legal origin. The findings suggest that national culture has no significant influence on disclosure in common law countries. However, the influence of national culture in civil law countries is significant but not always in the expected sign. Finally, Hope (2003) involves 39 developed and developing countries and the main focus is to further test the findings by Jaggi and Low. Hope (2003: 239) concludes that “it is too early to write off culture as an explanatory variable for annual report disclosure levels”.
There are two important issues in the research methodology that test the secrecy hypothesis. First, Hofstede (1980) suggests that national culture changes only very slowly over time. However, it is not clear whether the cultural indices accurately reflect accountants’ values because they are derived from data provided by non-accountants, i.e. IBM employees. Second, Gray (1988) suggests that societal values influence a society’s institutions, which in turn influence accounting disclosures. In other words, the institutional consequences variable is a mediating variable. However, Jaggi and Low and Hope did not test the legal origin as a mediating variable.
Banking disclosures
At present, disclosure requirements for financial institutions are set by the IASB and by the accounting standard-setting bodies of relevant countries. The Basel Committee, which is an independent body on banking supervisory matters, has decided to implement additional banking disclosure requirements by 2008 to its member countries. The 13 member countries include Belgium, Canada, France, Germany, Italy, Japan, Luxemburg, the
Netherlands, Spain, Sweden, Switzerland, the United Kingdom and the United States.
These additional disclosure requirements are represented under Pillar 3 of the new capital adequacy framework called the New Basel Accord or more commonly known as Basel II.
The purpose of Pillar 3 (market discipline) is to complement the minimum capital requirements (Pillar 1) and the supervisory review process (Pillar 2) of Basel II. The Committee aims to encourage market discipline by developing a set of disclosure requirements
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
13
which will allow market participants to assess key elements of information on the scope of application, capital, risk exposure and risk assessment processes (New Basel Capital
Accord 2003). Hence, the Committee believes that uniting the three elements of Basel II,
i.e. Pillars 1, 2 and 3, is essential for the effectiveness of Basel II as a replacement of the current Basel I (1988), which focuses on credit risk.
The Committee has recognized the need for a Pillar 3 disclosure framework that does not conflict with requirements under accounting standards, which are broader in scope (Basel Committee on Banking Supervision 2003). The narrower focus of Pillar 3 is specific to the disclosure of bank capital adequacy. It is the Committee’s intention to maintain an ongoing relationship with the accounting bodies and to monitor developments in this area to promote consistency between the disclosure frameworks.
Accordingly, Pillar 3 disclosures will not be required to be audited by external auditors, unless otherwise required by accounting standard-setters, securities regulators or other authorities. Currently, the relevant banking disclosures consist of three mandatory international accounting standards (IAS) which can be equivalent or similar to local accounting standards, i.e. “IAS30 Disclosures in the Financial Statements of Banks and Similar
Financial Institutions”, “IAS32 Financial Instruments: Disclosure and Presentation” and
“IAS39 Financial Instruments: Recognition and Measurement”.
Since the expected implementation year for Pillar 3 in Basel member countries is 2008, it would be regarded at this stage as voluntary disclosures. Pillar 3 consists of 12 categories of qualitative and quantitative disclosures, i.e. “Capital Structure”, “Capital
Adequacy”, “Credit Risk: General Disclosures for All Banks”, “Credit Risk: Disclosures for Portfolios subject to the Standardized Approach and Supervisory Risk Weights in the
Internal Risk Book (IRB) Approaches”, “Credit Risk: Disclosures for Portfolios subject to
IRB Approaches”, “Equities: Disclosures for Banking Book Positions”, “Credit Risk Mitigation:
Disclosures for Standardized and IRB Approaches”, “Securitization: Disclosures for Standardized and IRB Approaches”, “Market Risk: Disclosures for Banks Using the
Standardized Approach”, “Market Risk: Disclosures for Banks Using the Internal Models
Approach (IMA) for Trading Portfolios”, “Operational Risk” and “Interest Rate Risk in the Banking Book (IRRBB)”.
3. Hypotheses Formulation
The objective of this study is to establish an association between Hofstede’s (1980) and Hofstede and Bond’s cultural values and banking disclosures. Gray’s (1988) secrecy / transparency dimension links Hofstede’s (1980) four cultural values of individualism, masculinity, power distance and uncertainty avoidance to accounting disclosures. Since disclosure is a proxy for transparency, it is reasonable to extend the characteristics of accounting disclosures to banking disclosures because the basic difference between them is that banking disclosures are specific to the banking industry.
Gray (1988) argues that individualism is likely to be consistent with transparency. This is because individualism is more concerned with a wide range of external parties including potential investors and the public at large rather than the interests of the group most closely and directly involved with the management and financing of the firm.
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
14
H1: There is a significant positive relationship between individualism and banking disclosures. Gray (1988) argues that masculinity is likely to be consistent with transparency. This is because masculinity suggests an assertive and success orientated society which could exhibit a tendency towards more publicity.
H2: There is a significant positive relationship between masculinity and banking disclosures. Gray (1988) argues that power distance is likely to be consistent with secrecy. This is because power distance is compatible with the restriction of information to preserve power inequalities. H3: There is a significant negative relationship between power distance and banking disclosures. Gray (1988) argues that uncertainty avoidance is likely to be consistent with secrecy.
This is because a society of uncertainty avoidance needs to restrict information disclosure so as to avoid possible conflicts, restrict the uncertainties of competition and preserve security. H4: There is a significant negative relationship between uncertainty avoidance and banking disclosures.
The fifth cultural value of long-term orientation should be considered as part of Gray’s
(1988) secrecy / transparency dimension. This is because the characteristics of building relationships and market position in business suggest that long-term orientation is a significant cultural dimension for corporate governance in a highly competitive global market. Hence, long-term orientation is likely to be consistent with transparency.
H5: There is a significant positive relationship between long-term orientation and banking disclosures.
4. Research Design
The selection of countries was determined by the data availability of the five cultural values of individualism, masculinity, power distance, uncertainty avoidance and longterm orientation from Hofstede’s (2001) cultural indices. Consequently, a maximum of
19 countries were available. Since the cultural values are at national level, it is only appropriate to correspond with domestic banks, i.e. parent banks which are incorporated in the countries of origin. For this study, listed commercial banks were used to represent the banking industry. Basic information such as total assets was sourced from the
Compustat database to obtain the current population of listed domestic commercial banks
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
15
per country. Total assets is important for determining the sample of bank(s) per country as will be discussed in detail shortly. New Zealand and Nigeria have to be excluded from the 19 countries due to the non-existence of listed domestic commercial banks.
Hence, this research will focus on 17 developed and developing countries. Table 1 presents
Hofstede’s (2001) national cultural indices of individualism, masculinity, power distance, uncertainty avoidance and long-term orientation for the study.
Table 1
Hofstede’s (2001) National Cultural Indices for the Study
Country IDV MAS PDI UAI LTO
Australia 90 61 36 51 31
Brazil 38 49 69 76 65
Canada 80 52 39 48 23
Germany 67 66 35 65 31
Hong Kong 25 57 68 29 96
India 48 56 77 40 61
Japan 46 95 54 92 80
Netherlands 80 14 38 53 44
Pakistan 14 50 55 70 0
Philippines 32 64 94 44 19
Singapore 20 48 74 8 48
South Korea 18 39 60 85 75
Sweden 71 5 31 29 33
Taiwan 17 45 58 69 87
Thailand 20 34 64 64 56
United Kingdom 89 66 35 35 25
United States 91 62 40 46 29
World average 43 50 55 64 45
IDV = Individualism, MAS = Masculinity
PDI = Power Distance, UAI = Uncertainty Avoidance
LTO = Long-term Orientation
Note: A higher value indicates more of that particular cultural dimension
A sampling technique was required to ensure the study has a representative sample of banks per country. Obviously, the smallest sample per country is one. The sampling technique involves the comparison between the country’s population ratio (Pop ratio column in Table 2) with the country’s sample ratio (Sample ratio in Table 2). The country’ sample ratio must be equivalent or similar to the country’s population ratio in order to achieve the above. From Table 2, the required total sample for the 17 countries is 37 banks and it represents 11% of the total population of 335 banks.
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
16
Table 2
Determination of Required Bank Sample for the Study
Country Pop Pop ratio Sample Sample ratio
Australia 10 3% 1 3%
Brazil 5 1% 1 3%
Canada# 8 2% 1 3%
Germany# 30 9% 3 8%
Hong Kong 11 3% 1 3%
India 10 3% 1 3%
Japan# 92 27% 10 27%
Netherlands# 2 1% 1 3%
Pakistan 8 2% 1 3%
Philippines 14 4% 1 3%
Singapore 5 1% 1 3%
South Korea 8 2% 1 3%
Sweden# 4 1% 1 3%
Taiwan 15 4% 1 3%
Thailand 12 4% 1 3%
United Kingdom# 15 4% 1 3%
United States# 86 26% 10 27%
Total banks 335* 100% 37 100%
# Basel member
* Original total population was 348. Excluded 5 banks because of a lack of basic information and 8 banks which became subsidiaries.
The selection of banks depends on the country’s sample size. If the country’s sample requires only one bank as in the case of most countries, the bank was selected when it had the smallest absolute deviation to the population mean of total assets. It is important that the country’s population should be sorted by total assets, using the ascending order option before making the selection. If the country’s sample requires more than one bank as in the case of Germany, Japan and the United States; the procedure was to use the number of required banks in the country to stratify the country’s population. Similarly, the country’s population should be sorted by total assets, using the ascending order option before stratifying.
For each stratification, the stratification mean of total assets was computed. Each bank per stratum was selected when it had the smallest absolute deviation to the stratification mean of total assets.
Confirming the selection of bank(s) per country depends on the availability of audited annual reports which is the primary source of banking disclosures. 2004 annual reports were used for the following two reasons. First, 2004 was considered the most stable year for the
17 countries in the new millennium. Second, it was less challenging to obtain the English
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
17
version of annual reports from bank websites, especially for developing countries - but the most current annual report for the Philippines was 2003. It is acceptable to correspond
Hofstede’s (2001) cultural indices with disclosure years of 2003-2004 because national culture is relatively more stable in the long run compared to firm culture. If the annual report was not available for the selected bank, the second preferred bank was used based on the next smallest absolute deviation of either the population mean or the stratification mean of total assets. If required, this process was repeated until the total sample of banks have their corresponding annual reports.
From each annual report, specific information relating to banking requirements was extracted to represent total banking disclosures. The total banking disclosures consisted of mandatory, voluntary and other relevant disclosures which were based on the 2001
Basel survey checklist. There are two reasons why this study used the 2001 Basel survey checklist. First, it is a benchmark to compare and contrast banking disclosures among the 17 countries, to reveal differences, if any, in disclosure practices. Second, the Basel
Committee has conducted annual surveys since 1999 among its 13 member countries to identify current trends of disclosure practices of internationally active banks and to encourage these to further enhance transparency especially with the implementation of
Basel II in the near future. It is important to note that 2001 was the latest year that Basel surveyed its member countries.
In fact, Cheah and Kean (2004) used the same Basel survey checklist to compare the disclosure levels in 2001 between Malaysian commercial banks and the internationally active banks of Basel’s member countries. Table 3 shows the 12 categories of the 2001
Basel survey checklist which include some key aspects of the mandatory disclosures (IAS), a summary of the 12 categories of voluntary disclosures (Pillar 3) and other relevant disclosures to represent a wider perspective of banking requirements. For example, some
IAS30 issues are addressed under category 11 and some IAS32 issues are addressed under categories 8 and 9. This study used equal weighting for all the banking disclosure items.3
The disclosure rate per bank is defined by the compliance rate as a percentage of the total
104 disclosure items.
3 Zarzeski (1996) have shown that cross-sectional OLS regression between equal weighting of firm disclosures and national culture have extremely similar results to those with unequal weighting of disclosure items. George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
18
Table 3
2001 Basel Survey Checklist
No Basel survey categories Disclosure items
1 Capital Structure 14
2 Capital Adequacy 7
3 Market Risk Internal Modeling 16
4 Internal and External Ratings 4
5 Credit Risk Modeling 5
6 Securitisation Activities 8
7 Asset Quality 13
8 Credit Derivatives and Other Credit Enhancements 6
9 Derivatives (other than Credit Derivatives) 9
10 Geographic and Business Line Diversification 10
11 Accounting and Presentation Policies 7
12 Other Risks 5
Total 104
Cross-sectional OLS regression analysis will be applied to the total sample of banks.
The basic banking disclosure model with respect to Hofstede’s (1980) four cultural values of individualism, masculinity, power distance and uncertainty avoidance is given as:
DSCb = a0 + a1IDVc + a2MASc + a3PDIc + a4UAIc + ε (1)
DSC = disclosure
IDV = individualism
MAS = masculinity
PDI = power distance
UAI = uncertainty avoidance a1 – a4 = coefficients of the explanatory variables
Subscripts: b = bank level, c = country level
A stepwise regression will be applied to determine the significance of the new cultural value of long-term orientation. Hence, the extended banking disclosure model is given as:
DSCb = a0 + a1IDVc + a2MASc + a3PDIc + a4UAIc + a5LTOc + ε (2)
DSC = disclosure
IDV = individualism
LTO = long-term orientation
MAS = masculinity
PDI = power distance
UAI = uncertainty avoidance
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
19
a1 – a5 = coefficients of the explanatory variables
Subscripts: b = bank level, c = country level
Finally, there are two interesting differences in the methodology used between Gray and Vint and Zarzeski. First, Gray and Vint used countries to regress as opposed to firms.
Second, Gray and Vint used disclosure bands as opposed to disclosure rates. For this study, the second difference is more relevant. Hence, this paper will regress with respect to both disclosure types to determine whether there is a significant difference in terms of the model’s explanatory power. Table 4 presents the Gray and Vint’s converted band values ranging from 0 to 6.
Table 4
Conversion from Disclosure Rate to Disclosure Band*
DSC Rate DSC Band
91 - 100% 6
76 - 90% 5
51 - 75% 4
26 - 50% 3
11 - 25% 2
1 - 10% 1
0 0
* Adapted from Gray and Vint (1995).
5. Research Results
Descriptive analysis
Table 5 presents the descriptive statistics for the total sample of banks. On average, the banking disclosure level across all countries a moderate 48%. From Table 6, the correlation coefficients show very little to moderate multicollinearity across the explanatory variables. However, individualism and power distance show moderately high collinearity at –0.78, which is expected because each of these cultural variables defines a person’s relationship in society. Individualism defines a person’s relationship with other people in a society, while power distance defines a person’s relationship with powerful institutions in a society.
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
20
Table 5
Banking Disclosure Model Descriptive Statistics
All banks (n=37) Mean Std Dev Min Max
DSC 0.48 0.05 0.05 0.87
IDV 59.81 4.41 14.00 91.00
MAS 65.08 3.72 5.00 95.00
PDI 49.81 2.32 31.00 94.00
UAI 61.51 3.82 8.00 92.00
LTO 49.89 4.29 0.00 96.00
Table 6
Correlation Matrix of Explanatory Variables for all Banks
IDV MAS PDI UAI LTO
IDV 1.0000
MAS -0.0827 1.0000
PDI -0.7774 0.1146 1.0000
UAI -0.3996 0.6540 0.1229 1.0000
LTO -0.5934 0.4628 0.4420 0.6244 1.0000
Banking Disclosure Model
From Table 7, equation 1 using disclosure rate is significant at 1% with an adjusted
R2 of 45.4%. By comparison, the explanatory power is similar to the findings in Gray and Vint of 45% with a cross-section of industries. Even though the estimated coefficients for masculinity and power distance are consistent with the expected relationships but they are found to be non-significant at 5%. However, applying simple regression to individualism and power distance, the study found that they are significant at 1%; a table is not presented. This confirms that the moderately high correlation between individualism and power distance have resulted them in being non-significant as a model. Therefore, uncertainty avoidance is the only cultural value which is found to be significant (at 1%).
Equation 2 using disclosure rate with the inclusion of the new cultural value, longterm orientation has a slightly higher adjusted R2 of 46.2% which is significant at 1%.
Long-term orientation is not found to be significant at 5% despite the fact that its estimated coefficient is consistent with expected relationship. Similarly to equation 1, uncertainty avoidance is the only cultural value which is found to be significant (at 1%) for equation 2.
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
21
Table 7
Regression Results using Disclosure Rate
Panel A: Equation 1
Total Sample (n = 37)
Expected Estimated
Variable Relationship Coefficient t-Stat p-value
Intercept NA 1.3406 3.3234 0.0022
IDV +ve -0.0008 -0.2940 0.7706
MAS +ve 0.0011 0.4660 0.6444
PDI -ve -0.0080 -1.7889 0.0831
UAI -ve -0.0078 -3.0813 0.0042
F-Stat: 8.49 F-value: 0.0000
Adjusted R2: 0.4541
Panel B: Equation 2
Total Sample (n=37)
Intercept NA 1.2759 3.1591 0.0035
IDV +ve 0.0001 0.0440 0.9652
MAS +ve 0.0005 0.2081 0.8365
PDI -ve -0.0083 -1.8747 0.0703
UAI -ve -0.0087 -3.3182 0.0023
LTO +ve 0.0024 1.2192 0.2320
F-Stat: 7.19 F-value: 0.0001
Adjusted R2: 0.4623
From Table 8, equation 1 using disclosure band is significant at 1% with an adjusted R2 of 46.5% and equation 2 with the inclusion of the new cultural value, long-term orientation has a slightly lower adjusted R2 of 46.0% which is significant at 1%. By comparison, the use of disclosure bands tends to yield slightly better results in terms of explanatory power to disclosure rates for equation 1 only as they can be shown from Tables 7 and 8.
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
22
Table 8
Regression Results using Disclosure Band
Panel A: Equation 1
Total Sample (n=37)
Expected Estimated
Variable Relationship Coefficient t-Stat p-value
Intercept NA 6.1841 3.3064 0.0023
IDV +ve 0.0033 0.2709 0.7882
MAS +ve 0.0078 0.7363 0.4669
PDI -ve -0.0328 -1.5833 0.1232
UAI -ve -0.0335 -2.8530 0.0075
F-Stat: 8.83 F-value: 0.0000
Adjusted R2: 0.4651
Panel B: Equation 2
Total Sample (n=37)
Intercept NA 5.9717 3.1516 0.0036
IDV +ve 0.0062 0.4899 0.6277
MAS +ve 0.0059 0.5417 0.5919
PDI -ve -0.0339 -1.6265 0.1140
UAI -ve -0.0363 -2.9654 0.0058
LTO +ve 0.0078 0.8524 0.4005
F-Stat: 7.15 F-value: 0.0002
Adjusted R2: 0.4605
After conducting a closer examination of the data values for long-term orientation in
Hofstede’s (2001), it was discovered that the top 40% of the total 23 countries which have high long-term orientation values are eastern countries. For example, China has the highest value (118) whereas more developed countries such as the United States and the United
Kingdom have significantly low values of 29 and 25 respectively. This suggests that the data is likely to be biased towards eastern countries. In other words, the characteristics of long-term orientation may not correspond to countries that genuinely possess them because successful firms in some developed countries would reasonably be expected to have made strategic decisions to foster strong business relationships and market positions. This situation may lead to spurious regression results for long-term orientation. Therefore, this study would like to recommend the exclusion of long-term orientation value from the cultural framework for disclosures due to biased data. Hence, Gray’s (1988) hypothesis on the secrecy / transparency dimension should be maintained with respect to the original four cultural values of individualism, masculinity, power distance and uncertainty avoidance.
As far as the hypotheses formulation is concerned, the regression results shown in
Table 7 suggest that all the hypotheses except H4 should be rejected. Hence, there is a
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
23
significant negative relationship between uncertainty avoidance and banking disclosures.
In other words, uncertainty avoidance has been found to be the primary cultural dimension for banking disclosures. Future research could investigate the Gray’s (1988) institutional consequences of culture such as investor protection and capital market in a banking disclosure framework. Currently, disclosure-culture studies by Jaggi and Low and Hope have investigated primarily on the influence of legal origin, i.e. common and civil laws. Finally, the significance of long-term orientation as a cultural dimension for
Gray’s (1988) framework warrants future research in developing a more representative data set globally.
6. Conclusion
This paper has provided empirical findings of the two research questions proposed by Hooi that may improve the seminal study by Gray and Vint of cultural influence on accounting disclosures. The first proposal was that by extending the Gray and Vint study with the new inclusion of Hofstede and Bond’s cultural value of long-term orientation, we have the opportunity to better understand the association between national culture and accounting disclosures. The second proposal was that by focusing only on one industry, specifically banking, we may obtain more significant results as opposed to a cross-section of industries in the Gray and Vint study. Seventeen developed and developing countries with a representative sample of 37 listed domestic commercial banks were examined in 2004. Since American and Japanese banks constitute 54% of the total sample, the conclusions for this study are subject to this limitation.
Long-term orientation is found to be a non-significant cultural value with banking disclosures. In fact, the only significant cultural dimension is uncertainty avoidance. The explanatory power for banking disclosures is found to be similar to the findings in Gray and Vint with a cross-section of industries. The study also found that the use of disclosure rate tends to yield slightly better results in terms of explanatory power compared to disclosure band. Finally, this study recommends that long-term orientation should not be used as part of the cultural framework for disclosures due to bias data.
Hence, Gray’s (1988) hypothesis on the secrecy / transparency dimension should be maintained with respect to the original four cultural values of individualism, masculinity, power distance and uncertainty avoidance.
References
Basel Committee on Banking Supervision, 2003, “Third Consultative Paper”, Bank for
International Settlements.
Berkowitz, J. and O’Brien, P., 2002, “How accurate are Value-at-Risk Models at Commercial
Banks?”, Journal of Finance 57(3), 1093–1111.
Cheah, K.G. and Kean, O.Y., 2004, “Financial Disclosure and Reporting in Malaysian
Commercial Banks”, Journal of Accounting and Finance 3, 1–13.
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
24
Chow, C. and Wong-Boren, A., 1987, “Voluntary Financial Disclosure by Mexican
Corporations”, The Accounting Review 62(3), 533–541.
Cooke, T.E. and Wallace, R.S.O., 1990, “Financial Disclosure Regulation and its
Environment: A Review and Further Analysis”, Journal of Accounting and Public
Policy 9(2), 79–110.
Doupnik, T.S and Tsakumis, G.T., 2004, “A Critical Review of Tests of Gray’s Theory of
Cultural Relevance and Suggestions for Future Research”, Journal of Accounting
Literature 23, 1–48.
Estrella, A., Park, S. and Peristiani, S., 2000, “Capital Ratios as Predictors of Bank
Failures”, Federal Reserve Bank of New York Economic Policy Review 6(2), 33–52.
Gray, S.J., 1985, “Cultural Influences and the International Classification of Accounting
Systems”, paper presented to the EIASM Workshop on “Accounting and Culture”,
Amsterdam.
Gray, S.J., 1988, “Towards a Theory of Cultural Influence on the Development of
Accounting Systems Internationally”, Abacus 24(1), 1–15.
Gray, S.J. and Vint, H.M., 1995, “The Impact of Culture on Accounting Disclosures: Some
International Evidence”, Asia-Pacific Journal of Accounting 2, 33–43.
Harrison, G.L., 1993, “Reliance on Accounting Performance Measures in Superior
Evaluative Style: the Influence of National Culture and Personality”, Accounting,
Organisations and Society 18(4), 319–339.
Harrison, G.L. and McKinnon, J., 1986, “Culture and Accounting Change: A New
Perspective on Corporate Reporting Regulation and Accounting Policy Formulation”,
Accounting, Organisations and Society 11(3), 233–252.
Hirtle, B.J., 2003, “What Market Risk Capital Reporting Tells Us About Bank Risk”,
Federal Reserve Bank of New York Economic Policy Review 9(3), 37–54.
Hofstede, G.H., 1980, Culture’s Consequences: International Differences in Work-Related
Values, Sage Publications.
Hofstede, G.H., 1984, “Cultural Dimensions in Management and Planning”, Asia Pacific
Journal of Management January, 81–99.
Hofstede, G.H., 2001, Culture’s Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations, Sage Publications.
Hofstede, G.H. and Bond, M.H., 1988, “The Confucius Connection: From Cultural Roots to Economic Growth”, Organizational Dynamics 16(4), 5–21.
Hooi, G., 2004, “Culture, Accounting and Banking Disclosures”, Intelligent Finance: A
Convergence of Mathematical Finance with Technical and Fundamental Analysis refereed conference paper, Melbourne.
Hope, O-K., 2003, “Firm-level Disclosures and the Relative Roles of Culture and Legal
Origin”, Journal of International Financial Management and Accounting 14(3),
218–248.
Jaggi, B. and Low, P.Y., 2000, “Impact of Culture, Market Forces, and Legal System on
Financial Disclosures”, The International Journal of Accounting 35(4), 495–519.
Jorion, P., 2002 “How Informative are Value-at-Risk Disclosures?”, The Accounting
Review 77(4), 911–931.
Mueller, G.G., 1967, International Accounting, New York, Macmillan.
George Hooi
Asia-Pacific Journal of Accounting & Economics 14 (2007) 7–25
25
Nair, R.D. and Frank, W.G., 1980, “The Impact of Disclosure and Measurement
Practices on International Accounting Classifications”, The Accounting Review 55(3),
426–450.
New Basel Capital Accord (2003), Bank for International Settlements.
Nobes, C., 1983, “A Judgmental International Classification of Financial Reporting
Practices”, Journal of Business Finance and Accounting 10(1), 1–19.
Perera, M.H.B., 1989, “Towards a Framework to Analyse the Impact of Culture on
Accounting”, The International Journal of Accounting Education and Research 24(1),
42–56.
Perera, M.H.B. and Mathews, M.R., 1990, “The Cultural Relativity of Accounting and
International Patterns of Social Accounting”, Advances in International Accounting
3, 215–251.
Poshakwale, S. and Courtis, J.K., 2005, “Disclosure Level and Cost of Equity Capital:
Evidence from the Banking Industry”, Managerial and Decision Economics 26,
431–444.
Saidenberg, M. and Schuermann, T., 2003, “The New Basel Capital Accord and Questions for Research”, working paper, Federal Reserve Bank of New York.
Wingate, M.L., 1997, “An Examination of Cultural Influence on Audit Environments”,
Research in Accounting Regulation 11(Supp), 129–148.
Zarzeski, M.T., 1996, “Spontaneous Harmonization Effects of Culture and Market Forces on Accounting Disclosure Practices”, Accounting Horizons 10(1), 18–37.

Similar Documents

Premium Essay

Top Qualities of a Project Manager

...Top 10 Qualities of a Project Manager What qualities are most important for a project leader to be effective? Over the past few years, the people at ESI International, world leaders in Project Management Training, have looked in to what makes an effective project leader. With the unique opportunity to ask some of the most talented project leaders in the world on their Project Leadership courses ESI have managed to collect a running tally on their responses. Below are the top 10 in rank order according to frequency listed. Inspires a Shared Vision An effective project leader is often described as having a vision of where to go and the ability to articulate it. Visionaries thrive on change and being able to draw new boundaries. It was once said that a leader is someone who "lifts us up, gives us a reason for being and gives the vision and spirit to change." Visionary leaders enable people to feel they have a real stake in the project. They empower people to experience the vision on their own. According to Bennis "They offer people opportunities to create their own vision, to explore what the vision will mean to their jobs and lives, and to envision their future as part of the vision for the organisation." (Bennis, 1997) Good Communicator The ability to communicate with people at all levels is almost always named as the second most important skill by project managers and team members. Project leadership calls for clear communication about goals, responsibility, performance...

Words: 1250 - Pages: 5

Premium Essay

Quality Manager

...SECTION A PERSONAL ATTRIBUTE VENSUS CAREER DEVELOPMENT Introduction Due to the change of social construction and production mechanism in Hong Kong, Knowledge-based Society is essential for the sustainability development of Hong Kong in the 21st century that cultivates talent labors (MediaDigest, RTHK, 2006). Recently, the globalization is allied and compounded around the world. It indicates the trend of “Whole People Education” for undergraduates to develop their own strategic vision and analytical technology for the externally globalized environment – social and economy (Y.K. Pang, HKIE, 2009). Integrated with the upward paragraph, this promotion has rapidly developed owing to the advocate of “Lifelong Learning” (executed by Tung Chee-hwa, the first Chief Executive of HKSAR). Based on the data generation, the percentage of growth rate of continuous education has increasing from 18 in 2002 to 28 in 2003 (Professor K.M. Yeung, HKU SPACE). In the literature aspects, “Lifelong Learning” is the recognition that learning may stretch out across a lifetime for anyone sustainability use and renew throughout each lifespan (Field, 2006). Based on Role of Reflection in Learning (Kolb, 1984), its operation is coordinated with 3 main items – (1) 1 Action, (2) Reflect on Experience; and (3) Conclude and Learn. For my own view, it could be comprehended with using the outcome of your lifespan to strengthen the core competence to make the continuous improvement...

Words: 9551 - Pages: 39

Free Essay

Finance

...PROBLEM: • ABSENCE OF VIABLE ALTERNATIVE CANDIDATE to fill the position after the resignation of General Manager. Also lack of skilled labor/ Knowledge workers at Gourmet faulty hiring and no training. SOLUTION: Mr. Nawaz Chathha the CEO of Gourmet Foods is not delegating any of his authority to capable Personnel. ” seldom relies on anyone for making key decisions” He needs to delegate his authority to his capable children. He should take services from ‘ Head Hunters’ to solve the imidiate need for capable General manager .Also the CEO needs to take services from Staff managers . (He can take help from agencies for recruitment) • HIGH TURNOVER RATE AND WORK PLACE DEVIANCE among gourmet’s lower staff. “Sales people did not deal with the customers politely, took too long or often appeared to be aloof of any customer queries”….. • UNFAVORABLE PUBLICITY of Gourmet’s bakery: ‘ rat invasion’ incident at Karim Block outlet in Lahore • LOW QUALITY OF PRODUCTS AND WORK ENVIRONMENT at production facility and TRAINING OF EMPLOYEES OVERLOOKED to keep costs low. “The lower level staff in the production plants is also prone to injuries, most commonly burns,” Time is wasted as they have to take lot of time off from work in order to get healed. • FAULTY HIRING SYSTEM: ‘Experience’ and the number of recruitments by each manager were given preference instead of qualification and ‘suitability’ of employees for the required position. ...

Words: 427 - Pages: 2

Premium Essay

Make vs Buy

...doing all the manufacturing in house. Now they have established themselves in the market and are planning to expand and produce different varieties of valves. They have their plant in the main city and the total area of the plant is 50,000 sq. ft. Now if they want to expand and continue doing all the activities of manufacturing of all the varieties in house, they would need another 50,000 sq.ft. of the area. In the recent times, the land prices in the area have more than doubled in the last 3 years and still land is available with great difficulty. Mr. Mohan is the production head of ABC Ltd. and has been successful with the production and the level is continuously increasing. But in recent times, he is facing the problem of quality complaints which have gone up from average 0.2 % in previous 2 years to 0.5 % this year. Also, he is finding that there is a high level of dissatisfaction among the workers regarding workload as well as salary levels. The workers are regularly complaining about the over work. Although, Mr. Mohan has found that the workers have been spending lot of time on tea breaks, lunch breaks and even in between the production spending lot of time talking to each other. But, due to insufficient workers and staff, he is unable to take strict action and the workers are taking advantage of this situation. For completing the work and delivering the products timely, he has to employ workers on overtime and...

Words: 528 - Pages: 3

Premium Essay

Thesis

...to find the Significance of personality enhancement to the employability of hotel and restaurant graduates a four-year or a two-year concentration in Hotel and Restaurant Management is designed to prepare successful graduates for management positions in the field. Managers in the hotel and restaurant industry are generally responsible for keeping their establishment efficient and profitable while maximizing comfort of guests. This includes overseeing many aspects of the business including staffing and personnel, accounting, purchasing, and customer service. A hotel manager is responsible for coordinating registration, housekeeping, and maintenance activities, and may also coordinate special events, banquets, or conventions. This person will also decide on and arrange for outside services such as deliveries, laundry, trash collection, maintenance, and repairs. A restaurant manager must carefully observe food preparation, and may be responsible for ordering appropriate amounts of food and ensuring quality of inventory as well as coordinating and maintaining menus. Additionally, they are responsible for maintaining sanitation standards in the kitchen and dining areas. Restaurant managers will also decide on and arrange for outside services such as deliveries, laundry, trash collection, maintenance, and repairs. In the field personality enhancement is needed to be prioritized. Some students can’t catch up to that thing that’s why some that is in the field...

Words: 320 - Pages: 2

Premium Essay

Kudler Problem Statement

...all aspects of the business even though she has a manager at each location that would be capable of taking on additional duties. She is working herself to the bone and could use a few days off here and there. If Kathy could let go and give each of her managers a little more responsibility she would be able to focus on opening new stores and also have a few days off. Frame the “Right” Problem: The problem here is that Kathy is taking on too much responsibility for one person to handle alone. One person cannot run a multiple store operation on their own. Describe the End-State Goals from a Broad Perspective of Values: In the end it would be best for Kathy to rely on her managers at each store location a little more. We feel that Kathy is taking on more than she can handle or for that matter that the company itself can handle. If she were to become sick or for that matter become unavailable to work there is really no one in the company that would be able to take on her duties. She has to get information to the managers in order for them to take on the responsibility for their locations. Identify the Alternatives: 1.) If Kathy does not feel comfortable giving the current managers more responsibility then she should conduct interviews and hire new managers for those locations in order to take some stress away from her. 2.) Kathy should spend quality time at each store instead of rushing in and out and allow the store managers to shadow what she does throughout the day. In order...

Words: 754 - Pages: 4

Premium Essay

Paper 1

...Assignment 1: Starbuck’s Strategy MGT 500 Marcus Rowland October 18, 2014 Dr. Sandra Bryant Organizational culture is a term that has been used and defined in many different ways. Mainly organizational culture is the set of key values, beliefs, understanding and norms shared by members of an organization. (pg.75). A lot of companies use organizational culture to express to external factors what their organization truly believe and what is exactly important to them. A Company such as Starbucks expresses their key beliefs and values daily. Starbucks managers use this concept to understand the hidden aspects of organizational life. Starbucks, being an organization that deals with internal and external problems daily rely on these elements to cope with them. Starbucks visible values are well embedded with the company when you think of this organization. The Starbucks Logo is well known throughout and represents a green twin-tailed mermaid, known as Siren in Greek mythology. The Starbucks logo is so familiar the company has removed the company's name from around the logo and people can still easily recognize the logo as Starbucks brand. This reminds people who they are when customers see this mermaid. I However there are less obvious values that this company that are invisible and can only be perceived from what people believe and justify. For example one could interpret that Starbuck’s slogan is green because of their commitment to saving the environment and recycling. Starbucks...

Words: 769 - Pages: 4

Premium Essay

Balance Scored Card

...construction and maintenance of our web page, because it must have and easy to use platform, in which our clients feel completely comfortable and save. 2. The update of the application in order to fix the problems, and offer new features. 3. The adaptation of games; while the costumer is achieving new levels, the games would be complex, allowing clients to get a higher and effective result. 4. The creation and presentation of conferences, which explain how to maintain and get the brain healthy and stronger. 4. Growth and knowledge The base of our organization are all the individual that work on it, to make it better 1. General Manager 2. Engineering area manager 3. Sales and marketing manager 4. Web designer 5. Programmer 6. Marketing specialist 5. Leadership The functions of the general manager in order to achieve all the objectives of the organization are: * Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities. * Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. * Establishes strategic goals by gathering...

Words: 355 - Pages: 2

Free Essay

U Go I Come

...Aim for 1 page – this example cover letter is longer because it includes instructions Ms Karen Medica [Address] [Suburb, State, Post Code] [Mobile] [e-mail] [date] 1 November 2010 [Salutation] [first name] [surname] [Position in Company] [Company name] [Address] [Suburb, State, Post Code] Dear [Mr. or Ms.][Last Name], Re: [job name, reference] Customer Service Officer, Position C542 [Write a brief explanation of your experience in the particular field and interest in the role advertised. This section should be limited to one paragraph only.] [Example only] I am writing to express my interest in your advertisement/ current opening for a [……],and submit my résumé for your review. Having served in sales and operational leadership roles for the past 8 years with continued success in meeting business/operational goals, I can make a valuable contribution to your organisation’s future projects and initiatives. I am aware of your products and familiar with your new line of [show you know something about what the organisation does] and believe that I can assist with increasing sales in the area of [again, show you know what they do]. [Sell yourself. Point out why you would be best for the role. Use examples/or use as a guide your current or most recent position. Provide detailed summary of the role’s key responsibilities and accountabilities]. [Example only]What I bring to this position is a combination of team leadership, strategic planning, and business development skills that...

Words: 525 - Pages: 3

Free Essay

Ddww

...producers that are a threat fort Château Margaux. They come from Australia, South Africa and California. Their strengths are: better marketing, lowercosts, modern production techniques and increasingly good quality. Château Margaux has to reinforce its position if it wants to stay one of the leaders on the prestigious market of wines. China seems to be an alternative to Château Margaux. There is a keen interest in food and wine in China. The consumption of wine is massive and the development of the wine industry could be very promising. Indeed, Paul Pontallier, general manager of Château Margaux, said China is the world's fastest ever growing wine market and the company aims to position Château Margaux at the very top. What we plan is to position Château Margaux as a luxurious wine leader in China. For future, what we expect is that China represents Château Margaux’s second largest market the first next year and may become the first one from the two next years. Moreover, Gao Ming, vice president and Shanghai general manager of Ruder Finn Asia, claims that China is looking for prestige and luxury, that’s why Chinese luxury consumers would appreciate such a prestigious brand. (By: Erica Ng, China – Shanghai, Published: Aug 03, 2010) Château Margaux will keep the high quality and wine characteristics that make its famous reputation. It has to keep its French image, so like this it will be associated to French values and gastronomy, which are really seeking by rich Asiatic people...

Words: 327 - Pages: 2

Premium Essay

Management Roles

...following paragraphs contain a brief description of each company and their hierarchical organization for the managers. The pros and cons of each hierarchical and why they work or not, and the IT functions of each. Size is one component managers roles are derived from, not a defining component. Target is a widely known company, millions of people shop at one of the local location every day, acquiring 16 million in sales for the first quarter (Steinhafel G. Target.com). Most people think of Target as a store and nothing more. Yet, Target is much more than just a store. The product is a store to satisfy customers, target also includes distribution centers, corporate offices, and many small areas that must be controlled. Target’s mission is to be the preferred shopping discount store and through their promise of expect more payless, through value satisfaction, quality, and innovation. Five percent ($3 million this year) (Target .com) of Targets profits go to community outreach programs. Through grants, charity donations, (including monetary and volunteer hours) Target has kept their promise and enriched communities. Target supports military and veterans through the same type of donations, and one large goal to donate one billion dollars to education by the end of 2015. Daddy Joes is a small local restaurant with 50 employees, their mission is to provide great quality food at a...

Words: 1394 - Pages: 6

Free Essay

English

...ACKNOWLEDGEMENT God has its own purpose for all of us. He never plans without a purpose. He never sets a life without a promise. As long as we believe in ourselves and be grateful for all the people who contributed so much in our life. I wish to express my sincerest things and gratitude to those people who have helped me to reap the fruits of my success in the training. Mr. Erwin Camarillo, General Manager of the UNION GALVASTEEL for his undying support. Mr. Proland Mangahas, SNF Engineer of the UNION GALVASTEEL for his encouragement and for sharing us his knowledge about the qualities of a good employee and trainee. Mr. Joseph Savellano, former Senior Accountant of the UNION GALVASTEEL for helping us to do the assigned tasks accurately. Ms. Janette de Asis, Cashier of the UNION GALVASTEEL for guiding and leading us to the right way during difficult times. Ms. Gema Bulao, present Senior Accountant for providing us a copy of the history and other related information needed in the preparation of my terminal report. Mr. Roldan B. Eden, Dean of the College of Information and Computing Studies for teaching us the right manners and conduct of a trainee. Mrs. Riche M. Jose, College Computer Laboratory Assistant for inspiring me to go through and pursue my training despite of the problems that I am facing. Ms. Rosemarie B. Gascon, Elementary Computer Laboratory Assistant for assisting me during my training in the school. Above all, the Father Almighty for without Him nothing...

Words: 257 - Pages: 2

Premium Essay

Managers

...Managers who are clearly experienced and properly educated and want to be sophisticated need to have the following qualities as a manager: globalization, technology, innovation, diversity, and most importantly ethics. Managers would use globalization to expand their business globally, and to increase sales and representation of company’s existence. The use of technology is very important for a manger to know as an instinct. Technology is everywhere in today’s modern world. Managers who don’t know how to use the computer or know how to type, is really pretty much useless in reality. It is very important for managers to learn how to communicate efficiently with the use of modern technology such as chat and e-mail. Innovation is a key success point in a creative manager. Managers should always be looking for new innovative ways to do things. For example if a manger uses chat and e-mail to communicate, will a manger will be better off if they were to use social website to not only represent and market the company but communicate broadly to all employees at once. Therefore the use of social websites has 3 advantages oppose to just the use of e-mail and chat. Social websites advantages are free marketing, so the public can view what the company has wrote. Second broad communication to all employees at the same time, and third representation; making positive remarks about the business to consumers and these are few examples a manager can demonstrate innovation. Diversity is one...

Words: 418 - Pages: 2

Premium Essay

Individual

...Compliance System Training on New Technology   Due to the nature of an expanding company, a new corporation-wide compliance system is needed for Underland, Inc. In an extension to the new conformity system, new compliance policies will be introduced. Every manager will be required to train properly to complete their jobs as well as ensure their employees perform to best of their abitiles. This training will be coordinated and undertaken as part of the New way. New way  The New way will affect a multitude of individuals both directly and indirectly. The main participants of this program include all of the managers at each branch district across the country. The supervisors are affected precisely since they will be attending the training sessions. Each of the employees at the branch locations across the company will not be immediately affected by Cherokee. The training the managers receive will be passed on to each of their respective employees. The CEO of Underland, Inc. will not be immediately affected by this project since it starts with mangers and employees. The CEO of Underland requested feedback to evaluate training sessions which is an important factor to the project for any future training. The requirement for managers is to train a minimum of at least 10 hours on the new system to understand every aspect of new system. The new compliance policies will training become necessary from that training. The new system will assimilate the company countrywide into a common database...

Words: 643 - Pages: 3

Premium Essay

Business

...IT’S MY BIKE Debbie Martin was overjoyed when she was selected the new Supplier Quantity Manager for the commercial product division of Cold Air Corporation. In this role, she was responsible for monitoring the quality of component parts for twelve production lines scattered throughout the large manufacturing plant. When she started the new position, Debbie knew she would be faced with many opportunities and conflicts. Her immediate supervisor, the manager of shipping and receiving, was not known as an easy person to work for. He expected his subordinates to have a take charge attitude and to avoid bothering him with trivial issues. What Debbie had not envisioned was just how trivial and non-productive some of the conflicts in her new position would be. She certainly had not expected to be on the verge of a fistfight. Debbie was just starting her shift when she received a telephone call from Ronnie, one of her subordinates. Ronnie was a purchasing parts inspector, and was responsible for inspecting certain incoming parts for all production lines in the plant. He was complaining that the Airhandler Quality team had borrowed “the bike” for a special project and would not return it. He reminded Debbie of his current project and how covering the entire 15-acre plant on foot would only delay completion of the project. Debbie rolled her eyes as she thought about the logistics of inspecting component past’s three separate buildings. She also realized that Ronnie had a...

Words: 11418 - Pages: 46