...Change Management Questionnaire Alex Reed University of Phoenix December 20, 2010 ORG/6502 Gerald Ingersoll McShane – Von Glinow (2008) refer to organizational structure as the division of labour as well as the patterns of formal power, coordination, communication, and workflow that direct organizational activities. Johanson (2000) suggests that organizational structures are frequently used as tools for change because they establish new communication patterns and align employee behaviour with the corporate vision. Kurt Lewin developed a landmark, three-stage organizational planned change theory model which explains how to initiate, manage, and stabilize the organizational structure change processes Johanson was referring too. Colvin’s (2007) assumptions of Lewin’s model were that the change process had to involve new learning; the elimination of current attitudes, behaviours, or organizational practices; and there needed to be some form of motivation to change. Colvin went on to imply that employees were a central part of any organizational structural change, that change would only occur when the employees changed, and that effective change requires continuous reinforcement of the new behaviours, attitudes, and organizational practices. Colvin concluded that resistance to change is found even when the goals of change are highly desirable. McShane – Von Glinow (2008) indicated that according to various surveys, more than 40 percent of executives identify...
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...------------------------------------------------- Top of Form Bottom of Form * About Us * Payment Details * Sample Project * Contact Us * +Projects4MBA * RSS * Email * Facebook PROJECTS 4 MBA * H*ggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggg * * OME * QUESTIONNAIRE * FREE MBA PROJECT REPORT QUESTIONNAIRE * DISTANCE EDUCATION IN INDIA * ORDER MBA PROJECT SEPTEMBER 16, 2013 6:29 PMYOU ARE HERE:HOME QUESTIONNAIRES QUESTIONNAIRE FOR RECRUITMENT AND SELECTION Questionnaire for Recruitment and Selection Recruitment and Section can be evaluated by using the following questionnaire :v Q1. Since how many years have you been working with this organization? a. 0-5 Years b. 5-10 Years c. 10 to 15 Years d. More than 15 Years Q2. Does the organization clearly define the position objectives, requirements and candidate specifications in the recruitment process ? a. Yes b. No Q3. How well are the organization’s affirmative action needs clarified and supported in the selection process? a. Poor b. Adequate ++++++++++ c. Excellent Q4. Is the organization doing timeliness recruitment and Selection process. a. Yes b. No Q5. Does HR provides an adequate pool of quality applicants ? a. Yes b. No Q6. Rate the effectiveness of the interviewing process and other selection instruments, such as testing? a. Poor b. Adequate -c. Excellent Q7. Does the HR team act as...
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...comprehensive questionnaire containing all pertinent components of the internal control system in place within the company or business unit. The idea of the internal control questionnaires is to provide auditors with wealthy information in regards to the controls in place and possible risky areas. “Internal control questionnaires are designed to help the audit team obtain evidence about the control environment and about the accounting and control procedures that are considered good error-checking routines. Answers to the questions, however, should not be taken as final and definitive evidence about how well control actually functions. Evidence obtained through the interview-questionnaire process is hearsay evidence because its source is the supervisor, not the person who actually performs the control work. This person could give answers that reflect what he or she believes the system should be rather than what it really is. The person can be unaware of informal ways in which duties have been changed or can be innocently ignorant of the system details. Nevertheless, interviews and questionnaires are useful when a manager tells of a weak feature. An admission of weak control is fairly convincing” (Lowers, et. Al 2007). On Appendix A of this paper, an example of an Internal Control Questionnaire is provided. It is general by nature, but it can be easily customized to any company/industry or even department. Control Environment The Control Environment part of the questionnaire will give...
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...Science is strategic management course. Strategic management course teach students the set of managerial decisions and actions that determines the long-run performance of a corporation. It includes: environmental scanning (internal & external), strategy formulation, strategy implementation, and evaluation and control. It focuses on integrating management, marketing, finance/accounting, production/operations, research and development, and computer information systems to achieve organizational success. The first assignment in this course was to choose an industry and distributed questionnaires to five organizations working in the same field. The collected date from the questionnaires will be used in research study which analyzes industry structure. We choose to distributed questionnaires to organizations in the private education industry. The Ministry of Higher education encourages the private sector to establish colleges and institutes of higher education. There are 19 privately owned Colleges of Higher Education which operate under license from the Ministry of Higher Education and are at different stages of development. There are seven Universities. Most of these institutions are affiliated to Universities in the UK, USA, Australia India or Germany. The first women's college in Oman, the Mazoon College for Management and Applied Sciences, opened during 1999. This was followed by Al-Zahra College for Girls. We have distributed the questionnaires among the Collage of...
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...resources required for the study. For this study, resaercher choose quantitative methods for research design. A set questionnaire will be distributed to the users of I-Learn Student Portal in UiTM Puncak Perdana, it will specific to the final students (Part 6) of Faculty Information Management. The questionnaire covers only the basic infromation of the respondents and questions related to the effectiveness on using I-Learn Student Portal. 3.2 Research Design The research design that been choose for this study are quantitative method....
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...Determinants of Critical Success Factors of Quality Management in Higher Education Institutions in Morocco Using DELPHI method by: Youssef Loutfi Supervised by: Dr. Abderrahman Hassi Thesis Presented to the Faculty of the Graduate School of Business Administration Al Akhawayn University In Partial Fulfillment of the Requirements for Master of Business Administration Al Akhawayn University Summer 2014 iii Dedication In conducting this process, I would like mention people to whom this work is dedicated. To my parents, Habiba Hamdi and Abdessamd Loutfi, who instilled in me very young the thirst for knowledge and determination. Your values, your humility and generosity have always guided me and represent what I most admire in a human being. Here I take a special place to celebrate the sacrifices you have made to educate us and to enable us to follow our dreams. Thank you dear parents for this unique feeling of success and excellence, thank you to support me when I doubted especially you believed in this dream despite all the sacrifices it required. Thank you to believe in this project, our project. To my sister and brother, Ijlal and Ahmad Amine. Thank you for your patience and your great sense of humor. To Sofia, my treasure. My apologies for any breach of my duties. You have come to accept my frequent absences and my moods. Thank you Sofia. To Mr. Hassi Abderahman, you felt my ambition, you have believed in me and you opened the doors of knowledge. To...
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...information gathering is important, it ensures the results are valid and reliable, as well as ensuring the data not being artifacts of instruments used for measuring (Hair, 2012). The guiding concept in developing the questionnaire was used in measurements as well to scale whether it was validated by previous research. The used of variables and measurements from previous studies is always recommended, rather than creating new variables. Existing variables have already been tested empirically, rendering the process of determining their empirical validity easier and simpler. This also provides stability amongst different variables in different samples and how they affect dependent variables, in different words, determining their relative importance to the research. The questionnaire consists of four main sections: Part A to Part D. Part A gathers demographic data of the respondent and his/ her organisation and the status of ABC in organisations; Part B focused on the factors ( Top management support , Training , Non accounting ownership, Information technology , and Organisational...
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...dissertation MSc Business and Management Project Proposal Hemis No.: 511381 Date: January 31, 2013 Table OF Contents 1. Title of the research----------------------------------------------------------2 2. Summary of the project------------------------------------------------------2 3. Structure of the final report--------------------------------------------------3 4. References---------------------------------------------------------------------4 5. Methodology------------------------------------------------------------------7 6. A consideration of any ethical issues involved in carrying out the research-------------------------------------------------------------------------8 7. A critical discussion of project----------------------------------------------8 8. A work schedule---------------------------------------------------------------9 1. Title of the research: The impacts of promotion in the company 2. Summary of the project This essay will focus on why promotion in the company is so important, what are the problems about promotion insides of company and how to solve those problems. Then I will use questionnaire to prove which way is the ways to solve those problems that staff can accept easily. This project can help company to improve their promotion system. Give the reader some ideas about job promotion. Job promotion is an important incentive measures in the enterprise human resources management. The fair of promotion performance...
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...PROJECT PROPOSAL GRIEVANCE HANDLING PROCEDURES AND THEIR IMPACT ON EMPLOYEE PERFORMANCE: A CASE STUDY OF GHANA COCOA BOARD 1.1 BACKGROUND OF THE STUDY Grievance is a sign of an employee’s discontentment with his job or his relationship with his colleagues. Grievance generally arises out of the day to day working relations in an organization, an employee or a trade union protest against an act or policy of the management that they consider as violating employees rights. An organization will establish a grievance practice to give an opportunity to the employee to file his or her frustration. The establishment of grievance procedure is in line with the principle of “due process” (Mante-Meija & Enid, 1991) which guarantees the application of procedural justice and ethical decision making in an organization. Besides the establishment of grievance procedure will resolve employees’ dissatisfaction fairly, behavior of personnel who handle grievance also brings effect to the employee’s satisfaction on the result of grievance resolution. Managers will handle grievances referred to them base on their personality reference. One of the effective ways of minimizing and eliminating the source of employee’s grievance is by having an ‘open door policy’. An ‘open door policy’ facilitates upward communication in the organization where employees can walk into superiors’ cabin at any time and express their grievances. The National Commission on Labour suggested a Model Grievance...
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...experiences at Savannah Mall Shops. 2. Introduction: Providing efficient and effective customer service that adds value to customers is important in a competitive and dynamic market. The challenge is how to develop efficient customer service that is flexible and capable of being tailored for the specific requirements of customers. It’s important for service providers at Savannah Mall Shops to understand how customers evaluate the service they receive and how the elements of value contribute to their perception of value in the delivery of services (Ulaga:2003 ; Ulaga & Eggert: 2006). Long-term relationship between the service providers and their customers require efficient knowledge transfer (Natti & Ojasalo: 2008) and depend on the management of the relationships before, during and after the service experience (Eggert et al: 2006; Flint et al: 2002). It’s important for service providers to understand the importance of the support systems that make customer service possible (i.e. to develop a culture that embraces customer service and encourage retention and growth of the quantity of their customers). . 3. Background of the study: Customers make use of service daily. There are customers who are happy with the level of service they receive from shops in Savannah Mall and there are those who are not always happy or not happy at all with the quality and value of service/s they receive (i.e. due to long queues, incompetent staff and / other reasons. Service...
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...subjects, safety culture and safety climate are one of those subjects and they are concepts that today considered as one of the main concern across the industrial sector. As simple definition, the safety culture is “Making sure people are not harmed is how we do things here”. This work evaluate the safety climate as it is reflection for the safety culture and easier to evaluate. The evaluation done for private power companies located in Bahrain. First plant (plant A) is for power generation, second plant (plant B) is for power generation and water production. Both plants are belong to the same mother company. The evaluation done through questionnaire including all the staff (around 200). The questionnaire designed by the help of the health and safety department of the mother company. Also, by interviews that used to support the questionnaire. Analysis has been done by different statistical methods using Microsoft excel software. The results of safety climate evaluation showed that the overall level of safety for is above average (3.72 of 5). In addition, the safety level for plant A (3.93) is higher than plant B (3.49). By studying the safety level for different departments, four groups were identified, which are: 1) Plant A daytime workers, 2) Plant A shift workers, 3) Plant B daytime workers, and 4) Plant B shift workers. The level of safety for daytime workers were higher than shift workers. Also, the study reveal some factors that affect the safety climate level, such as...
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...CHAPTER ONE INTRODUCTION 1.0 Background OF THE STUDY Financial accountability is not complete without audit, which remains one of the most neglected and mis-understood areas of financial management. This could be traced to the crudeness of accounting methods used in the early stages of civilization where individuals check account by themselves. It is for this reason that the practice of audit has been accorded its rightful place with a view to imposing some system of check upon person whose business involves to record the receipt and disbursement of money on behalf of others. However, the need for audit mostly government account is precipitated by a number of issues. One of such issue is the size of the public sector, the financing of which have become very burdensome, especially with the fall in public revenue resulting from the change of circumstances of the international oil market. According to Asechemic (1999), the pervasive presence of public sector is due, in part, to the historical national condition of a weak private modern sector in the past colonial Nigerian economy. The economy activity of government arising from this historic condition has made the Nigerian public sector very large. A need to reduce the size of the public expenditure has become clear to many observers. The privatization and commercialization project in the structural adjustment programmers (SAP) is an office response to the call for a reduction of public sector spending. ...
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...Issues of Time management at a workplace in Kazakhstan Akhtanova Madina Suleyman Demirel University Kazakhstan, Kaskelen Faculty of Economic and Administrative Sciences Specialty: Finance Email: madina-akhtanova@mail.ru Abstract Nowadays conditions of rapid rise of competition around the world induce companies to pay attention to absolutely new fields of management. This research concentrates on the field , called Time management. The paper here looks at whether Kazakhstan companies use and have good time management techniques and if they apply Stephen R.Covey’s popular theory of The Seven Habits of Highly Effective people. The purpose of this study is to examine the omissions of Kazakhstan companies in this issue and find the ways of correction. The sample of 85 companies, locating in Almaty, Astana, Shymkent and Aktobe has chosen to participate in this research. Data was collected through the results of well-constructed questionnaires and by the agency of general managers of companies. Questionnaire was distributed to all potential respondents. A total of 76 companies returned the completed questionnaire. The finding shows that most companies have placed low emphasis on company time management. In addition, the results identifies that only small portion of companies are familiar with the book «The Seven Habits of Highly Effective people» by Stephen Covey. With greater competition in the globalized market, this research implicates that Kazakhstan companies also should...
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...An analysis of stakeholder management in Project Management of the Tianjin Binhai airport expansion “Phase II” Yuan Aiying 2025888 Dissertation submitted in partial fulfillment for the degree of Master of Science in Management University of Stirling August 2012 Abstract This dissertation aims to evaluate the stakeholder management of the Tianjin Binhai airport’ Phase II project which started in the 2009 and is predicted finishing in 2014. Through gathering the perspectives and expectation of five stakeholders for this project: the Tianjin Binhai airport‘s top manager, the project manager, Civil Aviation Administration of China, the airport internal staffs and passengers, the strengths and weaknesses of the stakeholder management in the Phase II project management. The strengths mainly reflect firstly, the good understanding of the airport managers and staff for the demands of the passengers and combine effectively these demands in the design of Phase II project. Secondly, all estimated stakeholders support and expect good return for the project. Moreover, thirdly, they reach an agreement for the long plan of the airport operation. On contrast, the weaknesses include firstly, some staffs have negative mood for the project and there is poor cooperation between airport different departments. Secondly, both the predication for the airport operation and the identification of the largest shareholder between two stakeholders are different. For the definition of the...
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...Resource Management Unit 1 Question #2: Job analysis is a key HR function. Provide an overview of the job analysis process, including brief descriptions of key job analysis techniques. Job analysis is defined as the process used to collect information about the task, responsibilities of a given job, duties (which can include frequency, duration, skill, effort etc.) and outcomes and work environment (can include unpleasant conditions and extreme temperatures. These can include definite risk) of a particular job. It usually answers questions like who does the work, where does the work come from and what equipment is used. The job analysis is completed by the HR and a line manager or an incumbent. A job analysis is an analysis of the job and not the person so you stick to the jobs description and not the personal effects of an employee. There are several tools that can be used to conduct a job analysis. I will briefly discuss observations, interviews, questionnaires and surveys and checklist. The first, observations is watching employees do their jobs and writing down notes. The observer can do some of the job task themselves and ask questions to the employees while they work. The second, interviews is a face-to-face tool. The interview is best when there is a specific set of questions based on the observations. The third, questionnaires and surveys are usually responded to by expert incumbents or upper management. Questionnaires include...
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