Premium Essay

Reducing User Resistance to It-Based Change

In:

Submitted By dohan
Words 382
Pages 2
1. Rank these 7 benefits in importance (from most to least) for reducing user resistance to IT-based change giving your reasons.

1. Develop Stakeholder Relationships That Support theProject’s Success

We have to have a good relationship among the team members and the PM also with the stakeholders.the stronger relationship that we have the strong support and information we will get, to make the best decision .
2. Cast a Vision for Shared Project Objectives That Will Attract, Inspire, and Motivate the Project Team. share the vision and the project objective is important for us to get a strong commitment and focus from our project team members. However, this will give us the ability to attract and inspire the best project resources in order to succeed.

3.Communicate More Effectively communication is the key to connect all the circles between the PM and the stockholder and the team members to understand each other and spread the massage among us to reach the goal.

4.Create a Positive Work Environment and High Team Morale
Respect is a major factor that should be among the team members and PM and stockholders. However, we need to manage the project environment to make a positive outcome and create a proactive and successful environment.

5.Deal with difficult team members and manage conflict. dealing with difficult team members and conflict is manageable.When we want a high-performing individuals for our teams, we usually face a difficult team members. this will allow to us the tools to work with difficult individuals, help us identify ways in which we contribute to the problem and help us to work through issues with those people
6.Leverage emotional information to make better decisions.
Emotions provide us with the extra data points that we need to make better decisions When we are in touch with our emotions, we can leverage that information to make

Similar Documents

Free Essay

Nanotechnology

...Brussel-Bruxelles Charleroi Gent Hasselt Leuven Liège Liège Science Park Rue du Bois Saint-Jean 12 BE-4102 Seraing tél. : +32 4 361 87 00 fax : +32 4 361 87 02 info@sirris.be www.sirris.be Nanotechnologies and their applications Article 3 F. Monfort-Windels, J. Lecomte January 2008- V. 2 Toute représentation ou reproduction, intégrale ou partielle, faite sans le consentement de l’auteur, ou de ses ayants droit, ou ayants cause, est illicite et constituerait une contrefaçon sanctionnée. Table of contents Table of contents ..............................................................................................21 Introduction ...........................................................................................................5 Nanos and autos: a running business! .........................................................7 Introduction The articles gathered in this booklet have been published in the series “Growing with nanos!” in the Belgian magazine “PME/KMO. They are reproduced here with the kind agreement of the editor and the authors. Under the “Eureka” label, the European program MINATUSE (Micro and Nano technology Use by SMEs) aims to facilitate the integration of micro- and nanotechnologies within SMEs and to improve their participation in European projects by creating a network of assistance and information. The consortium is made up of 10 core partners, from 7 different European countries, assisted by 10 to 12 satellite members, creating...

Words: 1736 - Pages: 7

Premium Essay

Strategic Information Plan - Philips

...4. Improve  cultural   characteristics,  enabling  the  decrease  of  resistance  to changes. 2.4.5. Increased level of sharing for systems and services 2.4.6. Generic strategies 3. Business & ICT Alignment 3.1 Technology transformation 3.2 Innovative: making use of opportunities 3.3 Strategic Alignment Model Enhanced 4. Enterprise Architecture 2 1. Business strategy 1.1. Mission Improving  people’s  lives  through  meaningful  innovation.  For  the  past  120  years  meaningful innovations  have  improved  the  quality  of  life  for   millions,  creating  a  strong  and  trusted  Philips brand  with  market  access  all  over  the world. In  light  of  key  global  trends  and  challenges  –  e.g. the  demand  for  affordable  healthcare,  the  energy  efficiency  imperative,  and  people’s  desire  for personal well­being – phillips is confident in their chosen strategic direction. 1.2. Shared values The  values  of  Philips  reflect  the  ambition  that  have  been  laid down  in  our  strategy.  The  values are  like  a   compass  guiding  Philips  behaviour  every  day  and  reminding  the attitude  Philips  has towards   the  work,  the  customers  and  colleagues.  There  are  four  sections  in which  the  values are divided: Delight Customers ● Anticipate and exceed customer expectations ● Demonstrate Passion for Philips and "sense and simplicity" ● Create superior customer experiences, based on deep...

Words: 2889 - Pages: 12

Premium Essay

Barilia Case

...the problem by implementing a continuous replenishment program; Just in time Delivery (JITD), under which the responsibility for determining shipment quantities to distributors would shift from distributors to Barilla’s Logistical team. This new system, contrary to the current system Barilla has, will eliminate Bullwhip effect and stock outs by having centralized information, there will be data transparency between Barilla and distributors. Distributors will provide actual sales data which will be the basis of forecasting and production thus increasing in efficiency in operation and alleviating stock out among distributors. The predicament exists in Barilla’s customers, sales representative and marketing organizations resistance to change and internal resistance toward implementing JITD. In this case study...

Words: 1944 - Pages: 8

Premium Essay

Case Study : Sap

...implication, promote of ATLAM learning and understanding and more timely information. Meanwhile, the costs comprises of the development of SAP such implementation of SAP that cost RM5,000,000; new hardware that cost RM 1,000,000; training costs RM 1,272,550; and customization work RM 72,840. B. Operational feasibility For ATLAM, with the implementation of SAP, it can fit the business model in ATLAM and overcome the drawback of current system which cannot produce financial reports. In fact, SAP system will be more efficient because SAP allow complex segmental reporting. However, the implementation is not as simple and involves change in work processes, culture and habits. The change is work processes and culture is difficult because employees already familiar with the work scope they do every day and will face resistance to change. In addition, it is about change in...

Words: 2698 - Pages: 11

Premium Essay

Sap Implementation

...together. The inquiry phase of this paper will demonstrate the areas in which the Action-Learning Team will conduct a review into the corporate wide system of PB Leiner USA and PB Gelatins looking for potential improvement points. The design phase of this paper will demonstrate the creation and process steps of what the ALT formulated based on the PIP discoveries. Inquiry Phase PB Family The PB family is made up of six facilities across the globe and is the third largest gelatin manufacturer in the world. Each PB facility thrives on creating value for customers at competitive prices and is committed to achieving the highest standards of product safety and quality. There are high expectations of close cooperation with customers while offering the necessary technical support to jointly search for solutions that fit customers’ needs in terms of product applications and technology. Possible Improvement Points within PB Each site was initially using its own Enterprise Resource Planning (ERP) system, which resulted in each site’s operations tracking financial and operational performance differently. As each individual company profits inversely based on its geographical market, economy, and availability of raw materials, there is one key issue that fails to meet organizational standards and that is corporate programming. This key issue is rendering operations and the administration from adhering to organizational...

Words: 2720 - Pages: 11

Premium Essay

Term Paper - Information Technology Strategic Plan

...CIS500 Information Systems for Decision-Making Term Paper - Information Technology Strategic Plan April 12, 2015 1. Write an introductory statement of the company including but not limited to the type of the company, the location, the industry in which it competes, and the organizational vision and mission that encompasses the nature of the company. Being the largest not-for-profit Catholic healthcare system serving the Delaware Valley, Mercy Health System is part of Trinity Health and sponsored by Catholic Health Ministries. Their mission is to serve in the spirit of the Gospel, which means serving the entire community with compassion and healing presence while addressing the diverse factors that impact the health needs of the whole person. Even though they treat people from all walks of life, they have a special concern for the poor and disadvantaged. The goal of Mercy Health System is to be recognized as the leader in improving the health of the community and everyone they serve. Currently, they employ approximately 6,500 caring, highly skilled personnel who are focused on creating positive patient-care. Mercy Health System is a diverse, integrated system that embodies: Four Hospitals acute care hospitals: | Mercy Fitzgerald Hospital | A 213-bed teaching hospital in Delaware County and Southwest Philadelphia | | Mercy Philadelphia Hospital | A 268-bed community teaching hospital serving the needs of West and Southwest Philadelphia communities | |...

Words: 3162 - Pages: 13

Premium Essay

: Describe Compare and Contrast the Traditional Abstinence Model of Addiction Treatment with the Modern Harm Reduction Model in the Context of Counselling a Heroin Using Client Who Is Hiv or Hep-C Positive

...regularly to support each other in their efforts to achieve and maintain abstinence. Groups are run by the members themselves who are not professional counsellors. They have a spiritual foundation are not affiliated with any organised religion. (McMurran, 1994) For the purposes of this essay groups like NA(Narcotics Anonymous) would represent a traditional abstinence group and the Minnesota Model would represent a counselling approach in relation to addiction counselling. The Harm Reduction Model: The idea of harm reduction first emerged explicitly in Dutch drug policy during the 1970s and 1980s from concern about the social integration of people who use drugs into society with a goal of maximizing the contact that problematic drug users have with social, treatment, health, and other community services. (Lowinson, Ruiz, Millman, & Langrod, 2005) From 1981, absolute abstinence was abandoned as the primary goal of all drug-misuse treatment efforts in Amsterdam. (DCU, 2004) It was the realization that people who use drugs shared needles that spread...

Words: 2245 - Pages: 9

Premium Essay

Business and Managemet

...The International Journal of Digital Accounting Research Vol. 1, No. 1, pp. 47-68 ISSN: 1577-8517 Risks and Controls in the Implementation of ERP Systems Severin V. Grabski. Michigan State University, U.S.A. grabski@pilot.msu.edu Stewart A. Leech. The University of Melbourne, Australia saleech@unimelb.edu.au Bai Lu. Colonial Mutual Group, Australia blu@colonial.com.au Abstract. The implementation of ERP systems has been problematic for many organizations. Given the many reports of substantial failures, the implementation of packaged ERP software and associated changes in business processes has proved not to be an easy task. As many organizations have discovered, the implementation of ERP systems can be a monumental disaster unless the process is handled carefully. The aim of this study is to identify the risks and controls used in ERP implementations, with the objective to understand the ways in which organizations can minimize the business risks involved. By controlling and minimizing the major business risks in the first instance, the scene can be set for the successful implementation of an ERP system. The study was motivated by the significance, for both the research and practice communities, of understanding the risks and controls critical for the successful implementation of ERP systems. Following the development of a model of risks and controls, a field study of an ERP system implementation project in an organization was conducted to provide a limited test of the model...

Words: 8803 - Pages: 36

Free Essay

Student

...ABSTRACT       This research project attempt to highlight the challenges of information and communication technology in Nigeria business organization.       It intends to determine how the information system helps an organization to perform effectively.       Moreover, it also aimed at appraising the possible problems encountered in the installation and structural framework of information and communication technology systems as well as analyzing the socio-economic and indigenous cultural factors that affects the stream (flow) of information in Nigeria business organization.       It has been observed that information and communication technology contribute greatly to the success of business organization in Nigeria.       It has been deduced from the research that individual peculiar culture does not affect information system in functioning effectively.       Finally, in other to make an organization to perform effectively and function well, management should allow flow of information and communication technology system in an organization. Introduction The world is in the mist of the most radical and rapid transformation of commerce and society since the invention of the automobile. During the next few years, electronic markets will grow and begin operating over cheap, accessible public networks, the so-called electronic highway. Whole industries will be destroyed and new ones born. Productivity will leap and competitive advantage shift in the direction of small business. Thousands...

Words: 5955 - Pages: 24

Premium Essay

Atlam Case Study

...facilities in 2000. Before this they had been in a very poor state. A study on ATLAM was conducted in 1997 by the World Maritime University and it had deemed ATLAM to be behind its other compatriots in Europe and Japan in terms of IT infrastructure. The 1997 privatisation of ATLAM resulted in the introduction of new shareholders and brought the academy into the fold of the PETRA group of companies. This provided ATLAM with the access to better IT facilities such as LAN, WAN, network computing, server and desktop administration. ATLAM’s IT solutions were implemented in 2001, based on three objectives that were relevant to the establishment of a campus-wide network, while had been classified as the project’s phase 1: ✓ To link core building into the network. ✓ To establish networked office automation (OA) tools, notes mail, centralised softcopy filing facility for a maximum of 250 users area network ✓ To link...

Words: 3522 - Pages: 15

Premium Essay

Introduction to Management

...bring in outside consultant to manage the organizational change process ? Change management is essential for organizational development in dynamic environment. Any change is likely to be resisted by the employees, if their confidence in the organizational system evaporate. The role of external change agent is to establish the faith and confidence of the employees on the organizational management system, as a first step. Effective change management depends on absorptive capacity of the organization and adaptive skill of the employees. The same may  be assessed and suitable measures may be suggested by the external change agent. Further organizational architecture and agility are important factors in quick decision making and adaptation to change. The external change management agent may study and suggest the suitable measures for improvement. Introduction to change management Change is only permanent feature of our life. Life of individuals and organizations are evolving ever since their creation. Modern companies are in a state of cultural change. From working more or less alone to solving specific tasks, we are now required to work in an interdependent way. Teamwork is vital. These changes require that we change what we expect from the co workers. We have to change the values we highly believe. Values like awareness, teamwork, tolerance, responsibility and information are paramount - just as flexibility and change readiness. Team work make in imperative that we develop project...

Words: 4458 - Pages: 18

Premium Essay

Aqualisa Marketing Assignment

...marketing strategy for the new Aqualisa Quartz shower, following poor initial take-up of the offer  “Everything . . . tells me this is a breakthrough product. My worry is we’ll miss the opportunity.” Issues  The Quartz is an innovative product that has brought improved functionality and ease of installation. However, plumbers are the primary route for shower purchases and this does not align with plumbers perceptions of values, because    The very fact that it is a new product hinders take-up as plumbers are conservative The improved functionality is based on digital technology; plumbers are wary of this following previous bad experiences The reduced installation time translates into reduced revenue during the install for the plumber Change the behaviour of plumbers and encourage them to try the product, without cannibalising existing sales to plumbers; or Change the way end-users buy showers, reducing their dependency on plumbers by marketing directly to them 2  Because of this, the marketing plan needs either to   Analysis: 4Cs Customers  Plumbers - 54% of installations by independent plumber; distrust innovation  Consumers influenced by Plumbers  Independent consumers  Developers/ Hotels Company  Recognised for top-quality showers, a premium brand and great service, but being caught up  Service levels slipping in recent years  Number 3 in overall shower market  Serving most markets through multi-brand strategy  Financially stable Competitors...

Words: 1098 - Pages: 5

Free Essay

Case User Mainstream on Internet by Gov. Worker

...BRIEF BACKGROUND OF THE STUDY In the developing countries, in the Malaysia production is used to be small business operation until it becomes the agricultural-based economic sector contributing significantly to the national economy. The issue that possess the industry is whether the utilization of internet technology in the Malaysia Palm Oil Industry (MPOI) and exploitation by industry participant using technologies in the logistic sites. The participants or workers acceptance to evolve the operation is less as where they prefer to conventional ways of managing their logistics. There a lots of effect that cause efficient and effective to the industry rather staying in old operation that referring to lack real-time information and experiencing the high cost of face-to-face interaction. The reason they avoiding using technologies as the internet facilities leading to slow speed of internet connection, resistance to change regular business method, ‘wait and see’ attitude among companies and the issue of internet security and trust among drawbacks that have discovered and discussed in many e-commerce studies. E-commerce appointed improvement in business logistics activities and assisted companies to carry out logistics activities electronically where cheap and in an easily accessible form. The operation provided real-time information to reduce cost on logistic activities such as distributing, storing and retrieving product. This system created ‘new channel’ for information flow...

Words: 1489 - Pages: 6

Free Essay

Ericsson the Great

...needed basis. Because it has been a successful rising trend in the business world, it is now available to consumers and businesses. In this research, we will discover how a major player such as Ericsson has capitalized it profits and jet-streamed its businesses using Amazon Web Services. Let us take a look at the scalability, dependability, manageability, and adaptability of Amazon EC2, Amazon S3, and RightScale along with the security concerns and cost issues of cloud-based services via the eyes of Amazon Web Services. Ericsson the Great The main goal for all companies is to increase profits as much as possible by attracting new customers while maintaining consumer satisfaction on all levels. But before money can be made and collected, companies must first have a game plan to construct, provide, maintain, and secure goods and services consumers really want and need. That is just the idea that Ericsson had when they made the decision to use Amazon Web Services (AWS), to maximize their vision while reducing their cost and overhead. Ericsson has gained numerous benefits from the strategy, reliability, and security of Amazon services. Amazon Web Services can be characterized by a collection of computing services bundled together to make up a cloud computing platform, in which services are offered over the internet via Amazon.com. But that is just the beginning because with power players like Ericsson on board, the value of the cloud illuminates. Ericsson can be described...

Words: 1439 - Pages: 6

Premium Essay

Does User Involvement in Information System Development Influence Positive Organisational Change Toward the System?

...Does user involvement in information system development influence positive organisational change toward the system? This document has been prepared for reading by anyone interested in information systems and how users involvement can influence change to organisation. By Nybor Yam8 April 2013 | Introduction Information systems play a core role in business today by enabling the organisation to function effectively and efficiently. Despite applying best practices, controlled procedures and methodology’s it is quoted that two out of three IT projects will fail which is often associated with a lack of attention to the softer management practices such as culture change, organisation development and user involvement (Coombs, Doherty, Clarke 2001, Maguire, Redman 2007, Nelson, 2007). Today’s organisations must strive for systems that are technically sound, fulfil all user’s needs and provide quality results. With organisations relying more heavily on information systems to perform many of its business processes the information systems should be integrated within the organisation’s culture as well as supporting work practices (Maguire, Redman, 2007). Involving end users in the information systems development process is one approach that is much supported by a variety of literature. While it is generally accepted within literature that user involvement in information systems development does improve the prospects of the users accepting the system therefore enhancing...

Words: 2193 - Pages: 9