...Data Analytics and Information Governance XBT Task 2- 3 Annotated Bibliographies November 2, 2015 1.) Mushtag,F. (2015). Ensuring EHR compliance for Meaningful Use. Health Management Technology, 36(7), 16-17. In this article Mushtaq is describing how Meaningful Use will improve the data quality of electronic health records. He points out what the requirements of Meaningful Use are and how it is meant to improve the EHR through The Medicare and Medicaid EHR Incentive Program. Mushtaq contends that while organizations originally put EHR systems in place to collect data, the market has shifted and health organizations as well as providers have moved more into a value based healthcare environment. He suggests that there are several steps in preparing to become complainant for the requirements for participation through the Centers for Medicare & Medicaid Services (CMS). He states that once you become complainant that EHR’s will provide relevant data, improve patient adherence, access to data that will drive improvements, and higher quality of usable data. He concludes effective compliance data will lead to higher quality of data which will allow physicians to provide better care to their patients. This article covers the importance of Meaningful Use and its relationship to obtaining quality data and is useful to bringing in or updating the EHR. The information in this article could be used to give the HIM professional ideals about how to make Meaningful Use of data...
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...m31: Home AssignmentCover Sheet Quality ManualVersion 5 2014-15 | Student(s) Name and ID: | Course Code and Title:Integrated Project Quality management. BUS4956 | Date: | Section:CLW | Submission Deadline:week 16 Late submission results in losing grades. For every working day delay the maximum grade decreases by 5%, up to a maximum of 35% after a week. Also note, not following the formatting guidelines an additional 10% may be lost. | Name of the Course Team Leader /Academic Coordinator (Moderator):Dr.BeenaSalimSaji This Assessment and the related Marking Scheme have been pre-moderated and approved by the Course Team Leader/Academic Coordinator of the Business Department according to the following criteria * The learning outcomes are covered as indicated in the assessment strategy. * The questions are clearly constructed and at an appropriate academic level. * The possible marks for each question are clearly stated. * The amount of time for the exam is properly allocated. * The level of English language is clear and suitable for the course. * The marking scheme is clear and detailed | Academic Format Reports/Essays submitted must follow the APA (American Psychological Association)thehttp://owl.english.purdue.edu/owl/resource/560/01/.Formatting and language contribute exactly ten percentage points to the overall grade. | Warning to Students! Students must submit their own works as assignments, and they cannot copy anybody’s ideas into their...
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...Provisional Topic Title : Analyze the impact of customer retention on company profitability (Case Study of Leasing Industry in Sri Lanka –ABC Company) 1 Introduction 1.1 Introduction to the industry ABC is classified as one of the strongest players among the Non Banking Financial Institutions (NBFI’s) in Sri Lanka. The NBFI’s can once again be categorized into two main sectors and they are the Licensed Finance Companies (LFC’s) and the Specialized Leasing Companies (SLC’s) such as ABC. The NBFI sector in Sri Lanka consists of 48 LFC’s and 8 SLC’s as at2014. The total market of the Non Banking Financial institutions in Sri Lanka, it can be interpreted that the portfolio is divided into three major markets and mainly classified as Finance Leasing, Hire Purchase, Secured Loans and Advances. 1.2 Introduction to the Company “ABC Finance Company PLC is one of the most stable and reputed financial institutions in Sri Lanka”. The life time of the company spans over a period of nearly six decades and has served to add value and positively impact the lives of all its stakeholders. ABC Finance Company PLC (herein after referred to as ABC) started operations as a private limited liability company in the hill capital, Kandy in the year 1967. ABC is among the top 35 corporate entities in Sri Lanka consecutively for the last 12 years. As per the annual report of the company for the year 2014/2015, currently ABC employs 1244 employees, has a distribution reach of 87 branches and serves...
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...It is not unusual for someone to expect the best quality when it comes to health care. However, with the cost of health care steadily increasing, the relationship between cost and quality in healthcare is complex at best. Although the United States (US) spends more on health care than any other developed country, the US is ranked 26th in the world for quality (Burke & Ryan, 2014). Wasteful spending on unnecessary treatments and certain practices is believed to be causing an increase in health care costs in both the private and public sectors (Burk & Ryan, 2014). It is also stated that health care costs may not be strongly related to the quality of care within the US. Fortunately, there are public and private healthcare agencies that work in...
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...Purpose. There are many reasons to conduct chart reviews such a required by a regulatory agency, justification of billing, and research. Another frequently used purpose of a chart review is to assist in measuring quality of care. This measurement is then used to help determine if a change in process is needed to improvement patient outcomes. There are several models used in process improvement including Juran’s Universal Sequence for Quality Improvement, the Seven-step problem-solving model, FOCUS-PDCA and Six-Sigma DMAIC (Langley, Moen, Nolan, Nolan, Norman & Provost, 2009). Chart reviews can be an integral step in all of these models in gleaning data to measure the depth of the problem or if it even exists. This paper will compare the advantages and disadvantages of reviewing charts, describe the basic considerations in performing chart reviews, and describe issues that can threaten the validity of data. Lastly, this paper will look closer at the Six-Sigma DMAIC process as this is the methodology used to guide process improvement in the facility for which this information is being obtained. Background. In 1966, Donabedian stated that the quality of health care is measured by structure, process, and outcome observation. Structure measurement includes resource quality, availability and accessibility (Donabedian, 1966). Process measurement looks at the health care services that clinicians and providers deliver (Donabedian, 1966). Outcome measurement is the end result...
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...Influence of Information Technology on Quality Management in Pakistan Abstract Both information technology and quality management are important for the survival and sustainable growth of organization in the current era of competitiveness and both have been studied widely in recent last few years. But there is little well-founded research on relationship of information technology with quality management and how IT effects the different dimensions of Quality management like Top management support, strategic planning process, output quality assurance, important innovation, information and analysis, human resource utilization, customer satisfaction and quality results. This paper explores such linkage between IT and Quality management dimensions and the extent of affects through interview survey of different companies based in Pakistan. Using a pre test questionnaire we selecting the sample of 140 companies for targeted respondent and collect the data through face to face survey. After applying statistical tools on collected data we conclude that information technology influences all dimensions of total quality management and extent of affects increases with increased use of IT in total quality management. Ultimately, extent of IT use in total quality management reflects in shape of improve services quality, improved services productivity and improvement in quality management. Keywords Quality management, Information technology, empirical study, Pakistan, Questionnaires, TQM...
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...Data quality is a key characteristic that determines the reliability of data for making decisions. We know high quality data is complete, accurate, available, and timely. Business leaders recognize the value of big data and are eager to analyze it to obtain insights and improve their business outcomes. Organizations need to lay a strong foundation for managing data quality with the best quality tools and practices that can be scaled and leveraged across their enterprises. For example, IBM offers “Infosphere Information Server” for data quality which enables data quality that is sustainable overtime because of its ease of use and flexibility. The features of the program increase the awareness of data quality across an organization, raising the priority and ease of maintaining data quality. IBM supports that “Infosphere Information Server” provides a resilient, reliable, high-performance platform for mission-critical data and is also the foundation for successful data quality and governance initiatives. Another example, department of defense (aka military operations), intelligence anaylsis, and logistics are known to have big data applications with data growing at enormous rates and have a need for scalable software solutions to sustain future operations. A couple of examples where the department of defense uses big data are the following: electronic health records and flight data management. For electronic health records workloads can include care delivery, force readiness...
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...SAMPLE RESEARCH PROPOSAL PROMOTING GOOD GOVERNANCE IN PUBLIC INSTITUTIONS OF GHANA: THE ROLE OF THE INTERNAL AUDITOR 5/5/2009 SCHOOL OF BUSINESS, UNIVERSITY OF CAPE COAST, GHANA ISHMEAL OFORI AMPONSAH (STUDENT) Table of Contents Introduction........................................................................................ ........................3 Background of the Study ........................................................................................3 Problem Statement............................................................................................ ......4 Research Questions: .................................................................................. .........4 Hypothesis:..........................................................................................................4 Objectives............................................................................................................... .5 Significance of Study............................................................................... ................5 Literature Review.................................................................................................... ....6 Definition of Internal Audit...................................................................................6 Role of the Internal Auditor in governance ..........................................................7 Methodology...........................................................................
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...Bsbmgt516c Assignment 1 Question 1 Total Quality Management is a comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback. Question 2 Lean manufacturing is a performance based, continuous-improvement process that focuses on eliminating waste and unnecessary steps all the processes of the operation so that it can meet the aim that is to provide high levels of throughput, or speed. Question 3 5 S is a technique, which can results in well-organized workplace complete with visual controls and order. The principles are Sort, Set in Order, Shine, Standardize and Sustain. * Sort means to remove what is not needed and keep what is needed. * Set in order means arrange essential items in order for easy access * Shine means keep things clean and tidy; no trash or dirt in the workplace * Standardize means maintain and make the “sort”,”set in order” and “shine” habitual. * Sustain means on going application of knowledge, skills, and abilities, gained from the 5S process in order to improve organization wide effectiveness. Question 4 Six Sigma and DMAIC is a disciplined data-driven approach and methodology for eliminating defects in any process within the operation of the business from the designing and manufacturing process of products to transactional, to delivery of the product. Six sigma or DMAIC consist of the...
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... * How have Portakabin used MR to develop their market position? Portakabin used marketing research to develop their marketing position by using primary research (data collected in the field, directly from the customer) and secondary research (data that already exists or may have been collected for another purpose). GOOD! * How could MR data be leveraged by R&D at Portakabin to develop products? After research its up-to-date application follows, the company takes into consideration collected data to improve products and services. This provides two main benefits: ◆ understanding of customer’s needs ◆ new product development and added-value services. Apart from that by doing researches the company gets more experienced in researching and gets more accurate data followed by accurate analysis. (pay attention to loyalty of the customer, by researching it). GOOD POINTS * How would working conditions in the UK impact on Portakabin sales? Research into aspects of the work environment is important for Portakabin. The company has to make sure that all its products and services meet changing different needs and preferences of customer. “Portakabin is aware that the customers who buy or hire its buildings have employees and customers of their own. It must ensure that the people who use or work in the buildings have a high level of satisfaction. Recent research has shown that if the work environment is good, employees are more likely to be productive.” ...
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...1.0Title THE IMPACT OF TOTAL QUALITY MANAGEMENT (TQM) ON CUSTOMER SATISFACTION AND COMPETITIVE ADVANTAGE The proposed title for this research study is The Impact of Total Quality Management (TQM) to achieve competitive advantage in the Hospitality Sector. The research will give a background of information and literature review on TQM practices and how it enhances customer satisfaction by offering effective customer service. It will present various methodologies and approaches that will be used to achieve the research objectives. Total quality management has been evolving in the hospitality business since quality assurance was introduced in the 1980s (Breiter et al 1995) 2.0. Introduction The hospitality industry is a service based industry as services are produced and consumed in real time and are inherently variable – from customer to customer, from provider to provider and from time to time for the same customer and/or the same provider (John 2003). Total quality management (TQM) in the hospitality industry has risen to amazing levels due to preferences, customer behavior and competition to retain and attract new customers. This has resulted in the demand for quality service thus necessitating the need to implement TQM strategies to have a competitive edge over other players in the industry. Acceptance of TQM strategies in the hospitality industry (Raj Kumar, 2005), with service quality being an important factor for growth and survival is an integral part to achieve success...
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...Enterprise Rent-A-Car: Measuring Service Quality 1. Analyze Enterprise’s Service Quality Survey. What information is it trying to gather? What are its research objectives? Enterprise used the survey to capture data about customer’s satisfaction. Management objectives are to keep current customers satisfied, improve customer service and increase car rental in the remaining 20% in the discretionary market. Research objectives to determine the level of satisfaction: Customer’s rental car experience, the rental process, vehicle preferences, customer awareness and rental history. With the data provided the company will be able to determine if a satisfied customer will be a repeat customer and refer others to the company. 2. What decisions has Enterprise made with regards to primary data collection-research approach, contact methods, sampling plan, and research instruments? Method of research used by the company is descriptive research. In order to track customer satisfaction, knowledge, preferences and attitudes of customers Enterprise chose survey research as their research approach. Contact methods used to gather data was mail. Sending surveys to one in 20 customers indicates that the company used simple random probability and the research instruments used was the survey. 3. In addition to or instead of mail survey, what other means could Enterprise use to gather customer satisfaction information? Enterprise could contact customers...
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...Findings from a variety of research support that EBP improves the quality of care, patient satisfaction, enhances health outcomes, and reduces costs (Melnyk & Fineout-Overholt, 2015). The use of evidence-based practice has a significant impact in reducing cost in the health care system, in contrast to using outdated practices and policies. (Saba, V. K. & McCormick, K. A., 2011). Implementation of EBP benefits nurses since they would use their resources effectively and methodically instead of being wasted in the trying to provide competent client care with unsupported traditions. (Hanberg & Brwon, 2006). EBP has been recognized as a crucial factor in meeting the Triple Aim in healthcare, which are enhancing the patient experience,...
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...governance upon bank-level risk in the Asian region is analyzed 2. Analyze the role of the bank's risk level governance in Asia Who:Asians bank where:Asia when:1998 to 2012. how many:20 countries in Asia Focus / Research Questions 1.what is the different effects for nation governance between the developed countries and developing countries ?（level different in governance and legal structure ） 2.how can Nation governance reducing the moral hazard ？ 3.how can the relationship impact of bank size and risk ？ Focus / Research Questions 1.what is the different effects for nation governance between the developed countries and developing countries ?（level different in governance and legal structure ） 2.how can Nation governance reducing the moral...
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...Final Research Paper Topic: The challenges of lean applications in SMEs Written by Sundara Pavan Kumar Raavi Department of Industrial Management University of Central Missouri Submitted to Ms. M. Joleen Byerline Department of Industrial Management UNIVERSITY OF CENTRAL MISSOURI Abstract The prime objective of this paper is to find out the lean manufacturing adaptation hurdles in SMEs. In this study, a few SMEs are consider for experimental study and we can understand the overall idea about the ideology of SMEs functioning. Lean manufacturing is based on the principle of getting the same result with less human interference as well as less machine and material involvement. The scope of lean implementation is not only restricted to automotive industry but also has recognition in manufacturing industries in US. The in information in this study is collect from the professionals who have implemented and those who did not implemented the lean manufacturing tools in business. The research speaks some of the barriers, which came across while adopting manufacturing technique. Keywords: SMEs, Lean-manufacturing implementation...
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