...Service Request SR-rm-004, Pt. 1 Riordan Manufacturing, Inc. is an industry leader in the field of plastic injection molding and was founded in 1991 by Dr. Riordan. The company has facilities in San Jose, California, Albany, Georgia, Pontiac, Michigan and Hangzhou, China with its research and development stationed at the corporate headquarters in San Jose, California. The company provides parts and services to the Department of Defense, aircraft manufacturers, appliance manufacturers, beverage makers, and automotive parts manufacturers. A new system is necessary to modernize its current Human Resources Information System which was developed in 1992. Currently, there is no single data repository in place. Whenever there is a need to change an employee’s information, the manager has to submit a request in writing and the payroll clerk will have to enter it manually into the system. Every manager keeps employees’ files individually, and a third-party company keeps the worker’s compensation records. Another manager keeps the information of job analysis results, salary surveys, and individual compensation assessments. A new system wide web based application that allows the managers to seamlessly merge and access all employees’ data, and allows employees and managers to access Human Resources data and interface data from every site plant is necessary. Information Gathering Techniques First, we need to identify the current location of paper and electronic data storage location. Then...
Words: 474 - Pages: 2
...ETHICS IN BUSINESS AND GOVERNMENT CASES (Various sources) ETHICS IN BUSINESS AND GOVERNMENT - CASES – In this course we will discuss and analyze selected cases from among the following sets: 1. 20 short cases - to be resolved individually (ethical challenges of managers) 2. 15 longer cases –more involved, to be resolved in group discussion (ethical challenges of employers, managers and organizations) A. SHORT CASES 1. You’re the plant manager in one of ABC Company’s five plants. You’ve worked for the company for 15 years, working your way up from the factory floor, after the company sent you to college. Your boss just told you, in complete confidence, that the company will have to lay off 200 workers. Luckily, your job won’t be affected. But a rumour is now circulating in the plant and one of your workers (an old friend who now works for you) asks the question, “Well Pat, what’s the word? Is the plant closing? Am I going to lose my job? The closing on our new house is scheduled for next week, I need to know!” What should you say? What will you say? 2. As an operations professional, you need to be able to interact effectively with many internal customers – from corporate managers to field representatives. One of your peers is Jessica, who is a talented operations professional, but who is downright rude to her internal customers. Her attitude is so bad, that people around your company ask specifically to deal with you...
Words: 9916 - Pages: 40