...NMMU GEORE CAMPUS The role of Human Resource management in tourism TABLE OF CONTENT 1. Human-Resource management in Tourism 2. Pentravels Human Resource management philosophy 3. Reference list 1. Human-resource management in Tourism The purpose of this report is to discuss the role that Human-resource management has in the tourism and hospitality industries and the challenges that the tourism and hospitality industry in South Africa face. Pentravel is a well known tourism organisation situated in the Garden Route mall; their human-resource management philosophy is also discussed. Human-resource management according to Susan M. Heathfield (2012) can be defined as the framework for helping employees develop their personal and organizational skills, knowledge, and abilities. Human Resource Development includes such opportunities as employee training, employee career development, performance management and development, coaching, mentoring, succession planning, key employee identification, tuition assistance, and organization development. Human-resource management can also be defined as a way of management that links people-related activities to the strategy of a business or organisation. Human-resource management has several goals such as: * To meet the needs of the business and management * To link human resource strategies * To find ways for human resources to “add value” to a business. (tutor2u, n.d) Human-resource management...
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...Human Resource Management Roles Human Resource Management (HRM) focuses on employing, running and developing individuals in an organization. Human resource managers have to develop a strategy for gaining and maintaining an edge against other competitors in the marketplace. It is there job to gain skilled individuals that will set the company above others. A human resource manager also needs to take care of employees concerns and well beaning in the company. If there is an individual that is unhappy about a situation then the individual can go to the human resource manager and voice their concerns without any ramifications or judgment. Human resource managers come across many different challenges. There are environmental, organizational and individual challenges. In environmental challenges there are rapid change, rise of internet, workforce diversity, globalization legislation, evolving work and family roles, skill shortage and the rise of the service sector (Gomez-Mejia, Balkin, & Cardy, 2010).A human resource manager needs to be skilled and equipped to overcome these challenges in any industry. Health care industries are no strangers to the challenges that the human resource manager may face. Healthcare industries grow rapidly and the human resource manager needs to keep up with the growth. They are the backbone to the company and hire the most effective workers from medical staff to non-medical staff. Human resources, when pertaining to health care, can be defined as...
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...Human Resource Management Roles HCS/341 November 14, 2011 Human resources in its most basic form, refers to the people that work in any given organization (Gomez-Mejia, Balkin, & Cardy, 2010). The functions of human resources department in the health care industry have a lot of seminaries from any other industry. Their main goal is to achieve and direct the crew to successful direction. For this reason is important always have the desire to get and keep good people within the organization. The mission of human resource department is to strengthen the internal power of the company by recruitment and retain employees, training and development, performance management, offering them compensation and benefits and regulatory compliance. We all know that selecting the most qualified candidate for an open position can by a challenge, but it can more challenging to find a qualified, dedicated, and experience person to work in the health care industry. A good example of this is that in order to work in health care field the interview person must to possess a set skill to handle in a responsible way people’s health. For this reason Human Resources department should carefully evaluated and check the interview person to verify how qualify this person can be to have people’s life in their hands. (Hauff, 2007) Training and career development activities are designed to help an organization meet its skill requirements and to help its employees realize their maximum potential (Gomez-Mejia...
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...Roles and Functions Shayla Graham HCS/325 August 25, 2012 Carolyn Kimbrough Roles and Functions A healthcare setting is a place that provides many services to individuals and focuses on a persons needs. In addition healthcare settings require various levels of management to accomplish many of the everyday tasks that may arrive. While there are many functions throughout a health care setting when it comes to management but only four are considered to be major amongst them. When in management organizing, planning, controlling and leading are the most important roles of management. A manager is responsible for putting together various tasks and projects for employees. While working as a manager one is required to plan in which can involve setting goals for other employees to strive to achieve. Controlling and leading is what most management is known for. Controlling allows for management to monitor employees work progress according to the goals and objectives that have been set. Some may know this as being evaluated in the workplace. Another role in management is leading by setting good examples and also complimenting staff in the work place on their good work. This also can involve encouraging other to try harder for achieve bigger tasks. A healthcare manager and leader most important role in a diversified healthcare industry is valuing diversity in the workplace. This role can be difficult because of ones religion, sexual orientation, ethnicity, and age or gender. The most significant...
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...Human Resource Management Roles Kris A. Kilian HCS/341 March 26, 2012 Judith Burke Human Resource Management Roles The Human Resources (HR) department has a vital role in the industry of health car organizations. Working with each individual within the organization is imperative to help the entire organization accomplish the goals. When HR staffs an organization, HR must take an inventory based on supply and demand first to see where the correct amounts of people are needed in each department. Staffing departments has a process to make the challenge run smoothly. Finding the qualified applicants to fulfill each position can be time-consuming and challenging to make the organization productive with customer satisfaction. A job analyses should be taken to ensure the proper implementation of the prospective employee and the desired position. Retaining employees consists of good and open communication. An open door policy must be enforced to keep an honest flow of momentum throughout the organization for a sense of belonging and ease. Training consists of teaching an employee a new skill or assisting where there is an issue of the current work performance. When an organization foresees a new need for enriching a department, the developing process is in full effect for its employees and their abilities. Employee relations needs to always remain open to be followed by the rules and policies of the HR administration team and the organization. HR will conduct on a timely...
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...Human Resource Management Roles Andrew J Kunkel HCS 341 April 27th, 2015 Human Resource Management Roles Human resource managers are generally tasked with the administrative duties associated with managing employees. These duties can range from hiring and firing to assignment of benefits. In the healthcare industry a human resource manager will have additional task that are not necessarily unique to the health care industry, but possible looked at in a different manner. In this paper we will look at what those roles are, and why those roles are important. The health care industry is fast paced, constantly changing, and very demanding. Unlike other industries health care can truly be a life or death situation. This means that the staff of a health care facility must be, without question up to that task. This is where a human resources manager comes into the picture. Appropriately staffing, and managing those staff members is probably the most critical function of this position. At any given time in a health care facility an emergent situation could occur. Do to this fact the appropriate staff members must always be either working or available. Balancing the staffing requirements of the facility with the financial limitations of the facility is a time consuming and delicate task. A good human resources manager must understand the importance of this, and have the ability to complete his task. Another essential function of a human resources manager in a health care setting...
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...Pfeiffer’s arguments will be shown to be of limited application contingent on the context they are being applied to. Symbolic egalitarianism is a conscious strategic decision within the organisation to remove symbols of hierarchy and the differential valuing of employees. This can include decisions such as moving managers from their offices to open plan areas, reducing or removing tiers of titular status, or status symbols attached to seniority or role. Pfeffer argues symbolic egalitarianism signals equality and improves communications, it “diminishes ‘us’ versus ‘them’ thinking” [ (Pfeffer, 2005, p. 101) ] which he believes creates a more collaborative environment with better information flow and cooperation due to the hierarchical barriers between employees and managers being removed. Organisations make a strategic choice in their remuneration and reward programs to enforce either hierarchical or egalitarian culture. Egalitarian systems allow earnings to increase without employees having to move up to more senior roles. This allows for a more flexible workforce that can be moved across jobs without moving up tiers, allowing for greater responsiveness to “new areas, projects or positions” [ (Gomez-Mejia & Balkin, 1992, p. 46) ]. This system can, however, lessen the longevity of the employment relationship. Organisations with a more mature and stable place in their market...
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...Human Resource Management Is No More Than ‘Old Wine in New Bottles’. In: Business and Management Human Resource Management Is No More Than ‘Old Wine in New Bottles’. Human resource management is no more than ‘old wine in new bottles’. Discuss. ‘’HRM is regarded by some personnel managers as just a set of initials or old wine in new bottles. It could indeed be no more and no less than another name for PM ’’ ( Armstrong, 1987) First we have to understand the meaning of HRM, but attempts to define HRM precisely have resulted in confusion and contradiction rather than clarity [Price, 1997]. However, according to Storey (1989) Human resource management is a completely different philosophy and an approach contrast to Personnel management. In his view, HRM provides a completely new form of managing personnel and can therefore be regarded as departure from the orthodoxy of traditional personnel management. The normative models of personnel management shows that PM is about selecting, developing, rewarding, and directing employees in such a way that not only will they achieve satisfaction and ‘give of their best’ at work, but by so doing enable the employing organization to achieve its goals. When considering the definition of Human resource management and Personnel management, there are many differences on the perspectives of researchers. Legge (1989) reviewed the definition of a variety of writers. She could come to conclude that there are three features which seems to distinguish HRM...
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...MANAGEMENT“THE FUTURE IS YOURS” | | Hancock Manufacturing | [Brochure subtitle or company tagline] | | Changes in HRMTechnologyA primary focus of the HRM team is taking care of our people. Technology has radically changed the way we to achieve this goal. The use of online career search engines and social media greatly enhances our ability to find the most capable pool of potential employees. Online training provides an excellent opportunity to provide current employees the innovative training needed for success in the modern workplace. Programs and applications available for use on personal computers and smart phones allow employees to actively review and manage his or her pay and benefits, which enhances retention. HRM also plays a key role in the strategic management philosophy of the company. Each system used by HRM enables the organization to streamline tasks by simplifying applications; this enables...
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...Internal and External Factors Paper J.Simpson; Eileen Reyes; Kevin Fears; Ashley Brown; Brittany Team A University of Phoenix MGT/230- Steven Friloux November 23, 2015 Internal and External Factors Paper Introduction The four management functions are influenced by internal and external factors. In our learning team’s paper, we will discuss some of the factors that affect the functions of management in a global environment. From internal factors, such as leadership styles and company procedures, to external factors like political and economic risks, it is obvious that delicately managing employees, in order to affectively address those functions, is of utmost importance. Explain how internal and external factors affect the four functions of management (planning, organizing, leading, and controlling). Internal factors are factors that affect the workings inside the business like accounting functions, leadership style, management changes, and procedures on how the business operates. Internal factors are important to how you run a business. The basic universal language are the accounting principles. You must understand the function of this to know how to run the business. A company’s leadership style impacts organizational culture. Leaders have to be able to communicate effectively. Also, the strength of the employees is an important internal factor. Hard-working and talented workers produce better results for a business. Procedures deal with how you execute...
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...Health Care Terms In this paper I will go over various medical terminology that everyone in the medical care should familiarize themselves with. Any individuals that want to succeed in the healthcare career need to have a solid understanding of Medical terms. This allows the healthcare professionals be able to communicate with one another as well as patients. Thus medical terminology plays an significant role in the area within the health care field. The terms that I will be going over in my own words are: Medicare, Medicaid, Certification (for physicians), public health, and ambulatory care. Medicare is a federally operated health coverage program that serves various individuals who have limited income and resources. Individuals who are of the age of 65 and older, those who are under 65 and permanently disabled, and any age group whom has end-stage renal disease (ESRD). The program is divided into four specific parts Medicare Part A, B, C, and D to cover heath services. Medicare Part A is a form of hospital insurance and covers inpatient hospital care. Medical Insurance is covered by Medicare Part B to cover physicians, and other health care services. The advantage of Medicare Part C is that this plan option that renders health coverage benefits from both Part A and Part B. Prescription drug coverage is provided from Medicare Part D. (Austin, 2008). Medicaid a federal and state funded program that provides health coverage for families, individuals, and those with disabilities...
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...Chapter 1 Overview of the 21st century workplace - Organizations must adapt to rapidly changing society > like in 2003 there was so wireless but now its changing now most of the business rely on wireless communication - Economy is global and driven by innovation and technology > you need new original ideas (innovative) High performing companies gain extraordinary results from people working for them Interdependent, knowledge based > Depend on each other as a part of organization Study question 1 what are the challenges of working in the new economy > intellcutual capital people are the ultimate foundations of orgzanitional performances intellcutual capital is the collective brain power or shared knowledge of a workforce that can be used to create value A knowledge worker adds to Globalization . National boundaries of world business have largely dissappeared . globalizations is the worldwide interdependence of resource flows,product markets and business competition that characterisitv that characterize the new company Technology . Continuing transformation of the modern workplace throughout > the internet (having social network websites to market product) > worldwide web (exchange of stocks) > computers > information technology .Increasing demand for the knowledge workers with the skills to fully utilize technology Diversity: >workforce diversity reflects differences with respect to gender , age, race, ethnicity, religion,sexual orientation...
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...of Accounting * 4500-3600 BC -Chaldean Babylonion -Assyrian and Sumerian Egyptian -Chinese( Chao Dynasty) -Greek -Roman * 11th to 13th century -Italian Renaissance * Luca Pacioli’s Contribution * Introduction of double-entry book keeping, Dr and Cr were used for entries to secure double entry. * Three book are used: -memorandum -journal -ledger * Development of double entry * 16th Century: a few changes are made in the book-keeping techniques. * 17th Century: separate inventory accountant for different types of goods. * 18th Century: Three methods of treating fixed assets * 19th Century: depreciating property was accounted for unsold merchandise 4 reasons generally advance to explain the role of double-entry in the economic expansion: * Double-entry contributed to a new attitude toward economic life. * The acquisition was aided and propelled by systematic organisation. * It permits a separation of ownership and promotes the growth of the large joint stock company. * The new rationalism was further and enhance by systematic organization. Capitalism and Accounting * the linked between accounting and capitalism become known as the Sambart thesis or argument that the tranformstion af assets into abstract values and the quantitative expression of the result of business activities systematic accouting in the form of double-entry bookkeeping. Accounting Theory A set of broad principles that provides a general...
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...Hello everybody today i wann tell you something about Anger managment. Anger Management is an American comedy series that premiered on FX on June 28, 2012. The series is based on the 2003 film of the same name. Anger Management broke a ratings record with 5.74 million viewers in its series debut and ranks as the most-watched sitcom premiere in cable history. Acutally there are 10 episodes and 90 more were ordered by FX. Now ill tell you something about the characters. The main character is Charlie Sheen as Dr. Charlie Goodson and its his first acting role since he was officially fired from the CBS sitcom Two and a Half Men.Charlie once was a baseball player with problems with his aggressions and now offers his services as a therapist against anger. Now he has his daughter Sam and his ex-wife Jennifer and an affair with his therapist Kate and a group with anger problems. The group consists of Lacey, Nolan, Ed and Patrick. Lacey is a spoiled rich girl who had to join the therapy group after shooting her boyfriend in the testicles when he cheated on her. Nolan’s anger issue is that he has no anger. And Ed is an old Vietnam veteran who hates everything and always makes fun of the gay Patrick. In January 2013 FX will broadcast the new episodes which were produced since September. The Tele München Group obtained the broadcast rights in Germany and will send it on VOX, but its not known when we can watch it in the tv. In my opinion Charlie’s new show is very funny and definitely well...
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...There are four functions of managment which are planning, organizing, leading and controlling. Managers use these functions everyday in order to maintain balance within the work place. It is said that the functions must be performed efficiently for the success of ones business. All of these functions together are call the management process. Planning is a important part of management it actually is the first and base part of the process. With planning understanding where the company is trying to go with its goals and depending on how big the manangment is some stategies may get completely changed or modified. The business in which I work has a lot to do with planning ahead of time. You have to know what the consumer is going to be looking for and whats in and whats not. My business is selling Nikes and Jordans in which everyone has there own taste, but planning out the right product to bring in the building is a big deal. My job has plenty of examples of planning that we use like marketing planning, project planning, and sales planning. Organizing happend to be an very good function to a certain person within an organization. To be an effective manager organizing must become an very important role in duty as a manager. As a manager you have to know how to organize not only all your duties such as paper work and cleaning, but also you have to know how to manage the people you have with in your company. With people you have to know their strengths adn weaknesses to...
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