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Gms Chapter 1 Notes

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Chapter 1
Overview of the 21st century workplace
- Organizations must adapt to rapidly changing society
> like in 2003 there was so wireless but now its changing now most of the business rely on wireless communication
- Economy is global and driven by innovation and technology
> you need new original ideas (innovative)
High performing companies gain extraordinary results from people working for them
Interdependent, knowledge based
> Depend on each other as a part of organization

Study question 1 what are the challenges of working in the new economy
> intellcutual capital people are the ultimate foundations of orgzanitional performances intellcutual capital is the collective brain power or shared knowledge of a workforce that can be used to create value
A knowledge worker adds to

Globalization
. National boundaries of world business have largely dissappeared
. globalizations is the worldwide interdependence of resource flows,product markets and business competition that characterisitv that characterize the new company
Technology
. Continuing transformation of the modern workplace throughout > the internet (having social network websites to market product) > worldwide web (exchange of stocks) > computers > information technology
.Increasing demand for the knowledge workers with the skills to fully utilize technology
Diversity:
>workforce diversity reflects differences with respect to gender , age, race, ethnicity, religion,sexual orientation, and able-bodiedness be able to respect each others religion(like as a manager if your employee is muslim you have to be more open about religion like such
> be able to treat everyone
> A diverse and multicultural work force both challenges and offers opportunities to employers.
Should be able to communicate with people around like learning a language
Ethics
> code of moral principles

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