...The Supply Chain Operations Reference (SCOR®) model provides a unique framework that links performance metrics, processes, best practices, and people into a unified structure. The framework supports communication between supply chain partners and enhances the effectiveness of supply chain management, technology, and related supply chain improvement activities. SCOR is a consensus model. It was developed and continues to evolve with the direct input of industry leaders who manage global supply chains and use it daily to analyze and improve the performance of their organizations. It features an intentionally broad scope and definitions that can be adapted to the specific supply chain requirements of any industry or application. Figure 4 and 5 SCOR model include: • Rapid assessment of supply chain performance • Clear identification of performance gaps • Efficient supply chain network redesign and optimization • Enhanced operational control from standard core processes • Streamlined management reporting and organizational structure • Alignment of supply chain team skills with strategic objectives • A detailed game plan for launching new businesses and products • Systematic supply chain mergers that capture projected savings The SCOR model helps refine strategy, define structure (including human capital), manage processes, and measure performance. Organizations that have applied SCOR to help with supply chain problem solving, process improvement,...
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...html#ixzz41z3T2T00 2.a return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a refund in the original form of payment, exchange for another item (identical or different), or a store credit . 3.Supply chain management is applied by companies across the globe due to its demonstrated results such as delivery time reduction, improved financial performance, greater customer satisfaction, building trust among suppliers, and others. According to D’Amours, Ronnqvist, and Weintraub (2008), companies resort to supply chain practices to improve their performance. Thus, it is important to first understand how their supply chains work. Figure 1 shows a generalized supply chain in the forest products industry. 4. Scor definition: Supply-chain operations reference-model (SCOR) is a process reference model for supply chain management. This reference model enables users to address, improve, and communicate supply chain management practices within and between all interested parties in the extended enterprise.[1] SCOR is based on six distinct management processes: Plan, Source, Make, Deliver, Return, and Enable.[4][5] * Plan – Processes that balance aggregate demand and supply to develop a course of action which best meets sourcing, production, and delivery requirements. * Source – Processes that procure goods and services to meet planned or actual demand. * Make – Processes that transform product to a finished state to...
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...about our Quality, Manufacturing or topic uploaded? Give us your contact info and we’ll get back soon with details. — Ashish Michael First Name *[pic]Last Name *[pic]Work Email *[pic]Phone *[pic] Address *[pic]City *[pic]Zip code *[pic]State *[pic]Country *[pic]Message[pic][pic][pic] [pic][pic]Cancel Bottom of Form Sending [pic] Your info has been sent to Ashish Michael. Loading [pic] [pic] [pic] [pic] [pic] [pic] [pic] [pic] [pic] [pic] [pic] [pic] [pic] [pic] [pic] [pic] ‹› [pic]Case analysis boeing 787Document Transcript 1. ASHISH JUDE MICHAEL What went wrong? Boeing 787: Dreamliner A detailed analysis of issues causing delay of Boeing 787 and suggesting a model which would had prevented these issues. (This case analysis is only for academic purpose) P G P E x 2 0 1 2 -‐ 1 3 I I M S h i l l o n g Boeing 787:Case Analysis 2. 2 Boeing 787:Case Analysis Introduction (Extract from Case): In April 2008, Boeing confirmed a delay in the 787-‐airplane...
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...scc SM Supply Chain Operations Reference (SCOR®) model Overview - Version 10.0 supply chain council About Supply Chain Council Supply Chain Council (SCC, supply-chain.org) is a global nonprofit organization whose framework, improvement methodology, and benchmarking tools help member organizations make dramatic and rapid improvements in supply chain performance. SCC established and maintains the supply chain world’s most widely accepted framework for evaluating and comparing supply chain activities and their performance: the Supply Chain Operations Reference (SCOR®) model. The SCOR framework makes it possible for organizations to quickly determine and compare the performance of supply chain and related operations within their organization and against other organizations. SCC and its member volunteers continually advance these tools and provide education on how to leverage them for achieving superior supply chain performance. A consortium of 69 organizations founded SCC in 1996. Today, the SCOR model is used by thousands of organizations worldwide. SCC membership is open to all organizations interested in applying and advancing the state-of-the-art in supply chain management systems and practices. Our members represent a broad cross-section of industries including manufacturers, distributors, retailers, and service providers as well as technology solution providers, business consultants, academic institutions, and government organizations. SCC has chapters in Australia/New...
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...Supply Chain Frameworks Customer-supplier relationship management models and frameworks can also be viewed within the context of the different types of supply chain models that exhibit customer-supplier relationship management. This will include a variety of supply chain models which address customer-supplier relationships such as HP, SCOR, GSCF, and IUE-SSC model. These models identify customer-supplier relationships by adopting two differing views; product and service supply chain view. Product oriented models adopt a manufacturing approach that involves the physical movement of goods under uncertainties managed to satisfy customer demands and include the HP, SCOR and GSCF models. The Hewlett Packard (HP) model was developed by the Hewlett Packard Company as a result of spiral inventory and customer dissatisfaction the company was facing with its order fulfillment process. Lee, H. and C. Billington, (1995), The Evolution of Supply-Chain Management Models and Practice at Hewlett-Packard, Business Source Premiere, Vol. 25, 42-63, used this model to demonstrate how suppliers, manufacturers and customers are linked in the flow of goods with multiple warehouses providing inventory at each stage to buffer demand. The Supply Chain Operations Reference (SCOR) model is a highly structured and broad model developed by the Supply Chain Council to measure total supply chain performance; Supply Chain Council. [Online].(http://supply-chain.org/f/SCOR%2090%20Overview%20Booklet.pdf ) (Accessed...
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...Improve collaboration in healthcare supply‐chain © 2013 Copyright iCog gnitive Pte. Ltd. All rights reserved Applying SCOR model John Paul Professor & Research Fellow, BEM (Bordeaux Ecole de Management), France Qualified SCOR® Instructor , by Supply Chain Council Q , y pp y Managing Director, iCognitive PLAN SOURCE MAKE DELIVER RETURN Introduction: • The Supply‐Chain Council’s definition of a Supply Chain applied to Healthcare © 2 2013 Copyright iCognitiv Pte. Ltd. All rights rese ve erved – Define and Analyze Supply Chain(s) Define and Analyze Supply Chain(s) – Some metrics to monitor performance – A model to help identify gaps and inefficiencies in processes – Fix inefficiencies with leading practices and tools from industry, take costs out © 2 2013 Copyright iCognitiv Pte. Ltd. All rights rese ve erved Healthcare SC (Hospital) ‐ Example Pharmaceutical sales and marketing – Example • Pharmaceutical sales and marketing activities have their own set of logistics related activities that can be fully described using the SCOR model Segment Analysis, Marketing Planning Plan © 2 2013 Copyright iCognitiv Pte. Ltd. All rights rese ve erved Patients Pharmacies, Hospitals, Doctors Deliver Return Suppliers’ Supplier Source Make Return Deliver Return Supplier Internal or External Marketing Data Suppliers Source Make Deliver Source Return Return ...
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...6.1) Key performance indicators (KPIs) are used to measure the progress of a business reaching their goals. The success of the business and its activities should be measured to identify problems or possible improvements. I have identified a number of KPIs specific to departments in the supply chain as well as the supply chain as a whole. KPIs which can be introduced across the sales department are: • Lost sales to keep a record of which customer orders are not fulfilled. • Turnover generated by each product in order to make comparisons between the different adhesive and grout types. • Sales target in order to have a goal to work towards. • Sales growth measurement, which is important to determine if the product sales are increasing to be able to supply the growing demand. KPIs which can be introduced across the marketing department are: • Return on investment in order to determine the revenue that a marketing campaign is making in comparison with the costs to run that campaign. • Incremental sales which demonstrate the effect that the marketing campaign has on increasing sales. KPIs which can be introduced across the procurement department are: • Deliveries which compares the actual delivery date to the promised delivery date of raw materials. Delivery accuracy can then be measured. • Lead times, which should be monitored to determine delivery dates of raw materials. • Total cost savings, which measures the amount of money saved on an order by purchasing...
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...International Journal of Production Research Vol. 48, No. 17, 1 September 2010, 5137–5155 Supply chain performance measurement: a literature review Goknur Arzu Akyuz* and Turan Erman Erkan Department of Industrial Engineering, Atilim University, Kizilcasar Mahallesi, 06836 Incek Go¨lbasi, Ankara, Turkey (Received 19 February 2009; final version received 2 June 2009) This paper is intended to provide a critical literature review on supply chain performance measurement. The study aims at revealing the basic research methodologies/approaches followed, problem areas and requirements for the performance management of the new supply chain era. The review study covers articles coming from major journals related with the topic, including a taxonomy study and detailed investigation as to the methodologies, approaches and findings of these works. The methodology followed during the conduct of this research includes starting with a broad base of articles lying at the intersection of supply chain, information technology (IT), performance measurement and business process management topics and then screening the list to have a focus on supply chain performance measurement. Findings reveal that performance measurement in the new supply era is still an open area of research. Further need of research is identified regarding framework development, empirical cross-industry research and adoption of performance measurement systems for the requirements of the new era, to include...
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...กรณีศึกษา : บริษัทผลิตภัณฑ์นมข้นหวาน และแนวคิด SCOR Model กรณีศึกษานี้ได้ประยุกต์ใช้แบบจำลองอ้างอิงกระบวนการห่วงโซ่อุปทานหรือ Supply Chain Operation Reference-Model (SCOR-Model) เพื่อวิเคราะห์และปรับปรุงกระบวนการจัดการห่วงโซ่อุปทานของบริษัทผลิตภัณฑ์นมข้นหวานกลุ่มที่ขายภายในประเทศ โดยองค์กรมุ่งหวังที่จะพัฒนาขีดความสามารถในการแข่งขันตามกลยุทธ์ที่ได้วางไว้คือ กลยุทธ์การเน้นเป็นผู้นำทางด้านต้นทุนในขณะที่สามารถตอบสนองความต้องการของลูกค้าได้ตามเป้าหมายของบริษัท การวิเคราะห์ห่วงโซ่อุปทานด้วย SCOR-Model SCOR-Model มีขั้นตอนในการวิเคราะห์จากภาพรวมขององค์กร เพื่อวางขอบเขตและเป้าหมาย แล้วจึงนำมาวางโครงร่างของห่วงโซ่อุปทาน หลังจากนั้นจึงเจาะลึกในระดับกระบวนการ เพื่อนำไปวิเคราะห์และพัฒนาหาแนวทางในการปรับปรุงกระบวนการ แล้วจึงนำไปออกแบบกิจกรรมย่อย ซึ่ง SCOR-Model ได้จัดทำมาตรฐานไว้ถึงระดับกระบวนการและได้กำหนดระดับในการวิเคราะห์ไว้ 4 ระดับ แต่มีการทำมาตรฐานไว้เพียง 3 ระดับเท่านั้นได้แก่ระดับบน (Top Level) ระดับโครงร่าง (Configuration Level) และระดับองค์ประกอบกระบวนการ (Process Element Level) SCOR-Model ระดับที่ 1 (Top Level) (ชนิดกระบวนการ) ในขั้นตอนนี้มีการระบุขอบเขตและเนื้อหาของห่วงโซ่อุปทาน โดยอ้างอิงแบบจำลองกระบวนการโซ่อุปทาน ในกิจกรรมหลัก ได้แก่ การวางแผน (Plan: P) การจัดหา (Source: S) การผลิต (Make: M) การจัดส่ง (Deliver: D) และการรับ/ส่งของคืน (Return: R) ที่มา : http://www2.rdi.ku.ac.th/kasetresearch54/GroupEconomic/33-3-Chokechai_Eak/template.html ภาพที่ 2 แผนที่ภูมิศาสตร์ของห่วงโซ่อุปทานของบริษัทผลิตภัณฑ์นมข้นหวาน ...
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...Task 1 Using different supply chain measurement models and frameworks from the literature, critically identify and recommend the most important supply chain measures in each supply chain process for a maritime cargo logistics and transport organization. You are required to look at different supply chain processes and measures in the SCOR Models, and also use supply chain measurement models from …… Executive Summary The purpose of this assignment is to understand the usage of different measurement models to evaluate supply chain management. Besides that, understanding the interaction between quality and environmental sustainability is also a purpose of this assignment. The overall article will be separated into two parts. The first part will focus on the measurement of supply chain based on the SCOR model and Balance Scorecard. The second part will evaluate the possible pressure that MPA may face with in the future in order to analyze the balance of quality and environmental sustainability. From the first part of the article, there are four factors chosen as the most important measurements for the SCOR model. In the ‘Plan’ stage, forecast has been picked up for the main measurement for COSCO because forecast can help to balance the demand and supply; in the ‘Source’ stage, information management is the most important one to measure due to the importance of information availability for all the sources; in the ‘Deliver’ stage, delivery speed becomes the most suitable one to...
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...Assessment | Global Supply Chain Management | | | Table of Contents Table of Figures 3 Question 1. Using an appropriate operations framework outline the challenges/risks faced by Cisco in introducing a new product. 3 Question 2. What are the general operational / supply chain issues in using a Chinese supplier 6 Question 3. Identify and briefly explain the specific risks / rewards in selecting Foxconn as a key subcontractor. 9 Question 4. Recommend, detail and justify operational and supply chain strategies for Cisco. 11 Question 5. Research and reference Cisco's subsequent actions using publically available material and comment briefly 13 Appendices 16 Appendix A 16 Appendix B 17 Appendix C 18 References 20 Project Diary: 26 Table of Figures Figure 2.1 Chinese Traditional Values (Jin et al., 2013). 17 Figure 2.2 Global Rate, Labour and Freight (Kumar et al., 2009). 18 Figure 4.1 Competitive Advantages. (Christopher, M., & Peck, H, 2003)…………...….….....18 Question 1. Using an appropriate operations framework outline the challenges/risks faced by Cisco in introducing a new product. Erhun, Gonclaves and Hopman (2007) state that risk during new product introduction (NPI) process can stem from either an internal or external source, and more critically from either a supply or a demand prospective. The challenge for Cisco during the NPI phase is to utilise an operational framework to clearly define where in the supply chain the risk is and...
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...B.A in Business with International Management Executive Summary Singaporean Government has taken the right action to establish the Maritime and Port Authority of Singapore (MPA) in 1996 due to the critical location at the centre of the trade route connecting with over 600 ports and 120 countries. Until today, MPA has proved its unlimited growth rate and the importance is how maintain the high position and thrive more in the future. Thus, this paper is aimed at the quality improvement of MPA service as well as in Maritime Cargo Transport. The research shows that MPA should consider choosing Total Quality Management or Six Sigma approach to enhance the port performance, maintain the environmental sustainability and efficiency. They are such powerful and essential tools in implementing and getting ultimate goals. MPA's main business is maritime service. Hence, in this report, the author applied the model that is called Supply Chain Operator Reference (SCOR) to measure the Maritime Port service and how it can affect the Maritime Port performance. SCOR module for MPA includes four process that are Plan, Source, Deliver and Return. In Plan process, the author choose customer response time for the most important factor due to the customer satisfaction. The lower customer response time, the better performance of the service is, so customer expectation will be fulfilled. For Sourcing process, there is nothing important than the partnership of suppliers and buyers. Singapore Port...
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....................................................................................1 2. PESTLE, SWOT and SCOR Analysis.......................................................................2 2.1 PESTLE Analysis....................................................................................................2 2.2 SWOT Analysis.......................................................................................................3 2.3 SCOR Analysis........................................................................................................5 3. Production Schedule in Gantt chart..........................................................................7 3.1 Production schedule..............................................................................................7 3.2 Overtime Cost Analysis.........................................................................................9 3.3 Route and Cost Analysis.....................................................................................10 4. Supply Chain Vulnerability....................................................................................14 4.1 peck’s model analysis for level 1........................................................................15 4.2 peck’s model analysis for level 2........................................................................15 4.3 peck’s model analysis for level 3........................................................................15 5. Conclusion...
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...adapted to deliver similar benefits across supply chains. It demonstrates by reference to the literature that most published applications of Six Sigma in supply chains are related to the application of traditional internal Six Sigma methodologies to the internal processes of a supplier to the “Six Sigma Organisation”. In this paper, the issues particular to an application of Six Sigma in a broader supply chain context are discussed, with reference to specific supply chain issues. It is concluded that Six Sigma does have something novel to offer organisations over and above the contribution of existing approaches to supply chain improvement, and a conceptual model is proposed that is consistent with the literature and has potential to support such an introduction. Although rooted in the supply chain realm, SCOR adherents see a role for the methodology as the gatekeeper – identifying the projects most likely to render ROI using SCOR, Lean or Six Sigma. There is already a natural link between Lean and Six Sigma at the program and project execution level. The model integrates the Balanced Scorecard, SCOR model (Supply Chain Reference model) and Six Sigma DMAIC (define, measure, analyse and improve) methodology in a two-level framework. This is a strategic-level cycle, developing focused projects to generate maximum business benefit, and an operational-level cycle, applying Six Sigma and lean tools in a DMAIC cycle to deliver supply chain improvements. Cautions and requirements for...
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...CONCEPTUAL VALUE CHAIN MODEL FOR ORIGIN ENERGY 13 Table of Contents EXECUTIVE SUMMARY _____________________________________________________________ c 1 Introduction __________________________________________________________________ 1 2 Background __________________________________________________________________ 2 2.1 Background of Origin Energy ___________________________________________________ 2 3 Literature Review________________________________________________________________ 3 3.1 Supply Chain Management _____________________________________________________ 3 3.2 Quality Improvement Models and Gap Analysis ____________________________________ 4 3.3 Lean and Six Sigma Technology ________________________________________________ 5 4 Discussion & Analysis ____________________________________________________________ 6 4.1 Supply Chain of Origin Energy _________________________________________________ 6 4.2 SWOT Analysis for Origin Energy _______________________________________________ 7 4.3 Supply Chain Operations Reference (SCOR) Model _________________________________ 9 4.4 Conceptual Improvement Model for Supply Chain Management ______________________ 12 4.4.1 Introduction ____________________________________________________________ 12 4.2.2 Assumptions: ___________________________________________________________ 13 4.3.3 Supply Chain Conceptual Improvement Model (SCCIM) _________________________ 13 4.2.4 Key Benefits of the model _________________________________________________...
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