...text archive of this journal is available at www.emeraldinsight.com/0262-1711.htm JMD 30,2 Leadership behaviors, organizational culture and knowledge management practices An empirical investigation Hai Nam Nguyen and Sherif Mohamed School of Engineering, Griffith University, Gold Coast, Australia Abstract Purpose – The purpose of this study is to investigate the relationship between leadership behaviors and knowledge management (KM) practices. More specifically, it aims to examine the influence of transformational and transactional leadership behaviors on KM, and the moderating effect of organizational culture on this relationship, in the context of small-to-medium sized enterprises (SMEs) operating in Australia. Design/methodology/approach – A total of four hypotheses were proposed for testing. It also provides is a succinct review of KM basics relevant to the study, the relationship between leadership and KM, and leadership and organizational culture. Findings – The results suggest that both transformational and transactional leadership are positively related to KM practices. They also reveal that charismatic leadership and contingent reward leadership behaviors have greater influence on all the dimensions of KM practices. Research limitations/implications – A key limitation of this study is its cross-sectional nature. It is possible that at least certain aspects of leadership and organizational culture, and its impact on KM practices emerge with some kind of time lag. A...
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...The Concept of Knowledge Communication and Its Relevance to Management USI Research Note July 2006, Version 2.2 Martin J. Eppler, School of Communication Sciences, University of Lugano (USI), Switzerland, Martin.Eppler@lu.unisi.ch, www.knowledge-communication.org Abstract: In this research note we illustrate the relevance of the notion of knowledge communication for management. We outline where and how the communication of expertise from specialists to decision makers is crucial. We introduce key elements of the concept of knowledge communication and review influential theoretical constructs that explain why knowledge communication among experts and decision makers frequently fails. 1. INTRODUCTION: THE IMPORTANCE OF KNOWLEDGE COMMUNICATION IN MANAGEMENT Communicating professional knowledge is a key activity for today’s specialized workforce. The efficient and effective transfer of experiences, insights, and know-how among different experts and decision makers is a prerequisite for high-quality decision making and coordinated, organizational action (Straub & Karahanna, 1998; Rosenthal & ‘t Hart, 1991). Situations of such deliberate (interfunctional) knowledge transfer through interpersonal communication or group conversations (Gratton & Goshal, 2002, Tsoukas 1996) can be found in many business constellations, as the following typical examples illustrate: Technology experts present their evaluation of a new technology to management in order to jointly devise a new production...
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...Coping with Continuous Change in the Business Environment CHANDOS KNOWLEDGE MANAGEMENT SERIES Series Editor: Melinda Taylor (email: melindataylor@chandospublishing.com) Chandos’ new series of books are aimed at all those individuals interested in knowledge management. They have been specially commissioned to provide the reader with an authoritative view of current thinking. If you would like a full listing of current and forthcoming titles, please visit our web site www.chandospublishing.com or contact Hannah Grace-Williams on email info@chandospublishing.com or telephone number +44 (0) 1993 848726. New authors: we are always pleased to receive ideas for new titles; if you would like to write a book for Chandos, please contact Dr Glyn Jones on email gjones@chandospublishing.com or telephone number +44 (0) 1993 848726. Bulk orders: some organisations buy a number of copies of our books. If you are interested in doing this, we would be pleased to discuss a discount. Please contact Hannah Grace-Williams on email info@chandospublishing.com or telephone number +44 (0) 1993 848726. Coping with Continuous Change in the Business Environment Knowledge management and knowledge management technology ANTONIE BOTHA DERRICK KOURIE AND RETHA SNYMAN Chandos Publishing Oxford · England Chandos Publishing (Oxford) Limited TBAC Business Centre Avenue 4 Station Lane Witney Oxford OX28 4BN UK Tel: +44 (0) 1993 848726 Fax: +44 (0) 1865 884448 Email:...
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...Human Factors of Knowledge-Sharing Intention among Taiwanese Enterprises: A Model of Hypotheses Cheng-Wu Chen,1,4 Min-Li Chang,2 and Chun-Pin Tseng3 1 Institute of Maritime Information and Technology, National Kaohsiung Marine University, Kaohsiung 80543, Taiwan 2 University of Maryland University College, College Park, Maryland 3 Chung Shan Institute of Science and Technology, Armaments Bureau, Taoyuan, Taiwan 4 Global Earth Observation and Data Analysis Center, National Cheng Kung University, Tainan, Taiwan 701 R.O.C. Abstract Knowledge management (KM) is very important in the business world of today. The Taiwanese government has recognized the importance of KM in helping small and medium enterprises (SMEs) to innovate through both their internal core competencies and external resources. This study combines the concept of social capital and motivation–opportunity–ability models by both social and technological dimensions to investigate the human factors that characterize knowledge sharing and the motivational elements that can encourage investment in it. In addition, this study also proposes some possible perspective suggestions for implementing KM initiatives to reinvigorate Taiwanese SMEs. C 2012 Wiley Periodicals, Inc. Keywords: Knowledge management; Knowledge sharing; Human factor; Taiwanese Enterprises; Small and medium enterprises 1. INTRODUCTION Small and medium enterprises (SMEs) serve as the key economic players in many countries. Davenport, De Long, and Beers...
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...The Concept of Knowledge Communication and Its Relevance to Management USI Research Note July 2006, Version 2.2 Martin J. Eppler, School of Communication Sciences, University of Lugano (USI), Switzerland, Martin.Eppler@lu.unisi.ch, www.knowledge-communication.org Abstract: In this research note we illustrate the relevance of the notion of knowledge communication for management. We outline where and how the communication of expertise from specialists to decision makers is crucial. We introduce key elements of the concept of knowledge communication and review influential theoretical constructs that explain why knowledge communication among experts and decision makers frequently fails. 1. INTRODUCTION: THE IMPORTANCE OF KNOWLEDGE COMMUNICATION IN MANAGEMENT Communicating professional knowledge is a key activity for today’s specialized workforce. The efficient and effective transfer of experiences, insights, and know-how among different experts and decision makers is a prerequisite for high-quality decision making and coordinated, organizational action (Straub & Karahanna, 1998; Rosenthal & ‘t Hart, 1991). Situations of such deliberate (interfunctional) knowledge transfer through interpersonal communication or group conversations (Gratton & Goshal, 2002, Tsoukas 1996) can be found in many business constellations, as the following typical examples illustrate: Technology experts present their evaluation of a new technology to management in order to jointly devise a new production...
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...Knowledge Management Tools and Techniques Practitioners and Experts Evaluate KM Solutions This page intentionally left blank Knowledge Management Tools and Techniques Practitioners and Experts Evaluate KM Solutions Edited by Madanmohan Rao AMSTERDAM • BOSTON • HEIDELBERG • LONDON NEW YORK • OXFORD • PARIS • SAN DIEGO SAN FRANCISCO • SINGAPORE • SYDNEY • TOKYO Butterworth-Heinemann is an imprint of Elsevier Elsevier Butterworth–Heinemann 200 Wheeler Road, Burlington, MA 01803, USA Linacre House, Jordan Hill, Oxford OX2 8DP, UK Copyright © 2005, Elsevier Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Permissions may be sought directly from Elsevier’s Science & Technology Rights Department in Oxford, UK: phone: (+44) 1865 843830, fax: (+44) 1865 853333, e-mail: permissions@elsevier.com.uk. You may also complete your request on-line via the Elsevier homepage (http://elsevier.com), by selecting “Customer Support” and then “Obtaining Permissions.” Recognizing the importance of preserving what has been written, Elsevier prints its books on acid-free paper whenever possible. Library of Congress Cataloging-in-Publication Data Rao, Madanmohan. KM tools and techniques : practitioners and experts evaluate KM solutions / Madanmohan Rao. p. cm. Includes...
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...Global and Transnational Business: Strategy and Management Second Edition Global and Transnational Business: Strategy and Management Second Edition George Stonehouse Northumbria University David Campbell University of Newcastle-upon-Tyne Jim Hamill University of Strathclyde Tony Purdie Northumbria University Copyright # 2004 John Wiley & Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex PO19 8SQ, England Telephone (þ44) 1243 779777 Email (for orders and customer service enquiries): cs-books@wiley.co.uk Visit our Home Page on www.wileyeurope.com or www.wiley.com All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except under the terms of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency Ltd, 90 Tottenham Court Road, London W1T 4LP, UK, without the permission in writing of the Publisher. Requests to the Publisher should be addressed to the Permissions Department, John Wiley & Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex PO19 8SQ, England, or emailed to permreq@wiley.co.uk, or faxed to (þ44) 1243 770620. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold on the understanding that the Publisher is not engaged in rendering professional services...
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...Revista inteRnaCional de soCiología (Ris) Vol.lXVi, nº 51, SeptieMBre-DicieMBre, 105-122, 2008 issn: 0034-9712 HACIA UN NUEVO SISTEMA DE LA MODA El modelo ZARA Towards a new sysTem for The fashion indusTry The Zara model AnA MArtínez BArreiro Universidad de A Coruña. España anamb@udc.es Resumen este artículo analiza cómo tras el impacto de la globalización y la aparición de las tecnologías de la información, el sector textil y de la confección ha experimentado una drástica transformación. Concretamente, se ha reducido la distancia entre los diferentes agentes que intervienen en el proceso de fabricación y distribución, acortando el tiempo desde el diseño de una prenda hasta su llegada a la tienda, creando así el concepto de distribución de circuito corto. este cambio ha posibilitado la aparición de un modelo de negocio capaz de responder a la demanda en cuestión de semanas: la moda rápida. La hipótesis principal de esta investigación es la siguiente: ¿es la velocidad de respuesta una variable decisiva para competir en el mercado internacional de la moda? a dicho interrogante intentaremos dar respuesta, analizando en primer lugar el conjunto de transformaciones que se han producido en el sector textil y de la confección configurando un nuevo modelo de empresa donde la información y el tiempo se convierten en factores claves de la relación entre la empresa y el cliente. en segundo lugar, procederemos a reconstruir el conjunto de dispositivos organizativos del modelo...
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...procederemos a reconstruir el conjunto de dispositivos organizativos del modelo Zara donde una de las claves de su éxito está en el factor tiempo. PalabRas Clave adiCionales Conocimiento, Globalización, información, Tiempo. abstRaCt This article analyzes how, following the impact of globalization and the appearance of information technologies, the textile and clothing sector has undergone a dramatic transformation. specifically, the distance has been cut between the various agents that intervene in the manufacturing and distribution processes, reducing the time from the design of an article to its arrival in the store, thereby creating the short circuit distribution concept. This change has allowed for the appearance of a business model capable of...
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...TE AM FL Y Strategic Planning for Information Systems Third Edition JOHN WARD and JOE PEPPARD Cranfield School of Management, Cranfield, Bedfordshire, UK Copyright # 2002 by John Wiley & Sons Ltd, Baffins Lane, Chichester, West Sussex PO19 1UD, England National 01243 779777 International (þ44) 1243 779777 e-mail (for orders and customer service enquiries): cs-books@wiley.co.uk Visit our Home Page on http://www.wiley.co.uk or http://www.wiley.co.uk All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except under the terms of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency, 90 Tottenham Court Road, London, UK W1P 9HE without the permission in writing of the publisher. Other Wiley Editorial Offices John Wiley & Sons, Inc., 605 Third Avenue, New York, NY 10158-0012, USA Wiley-VCH Verlag GmbH, Pappelallee 3, D-69469 Weinheim, Germany John Wiley Australia Ltd, 33 Park Road, Milton, Queensland 4064, Australia John Wiley & Sons (Asia) Pte Ltd, 2 Clementi Loop #02-01. Jin Xing Distripark, Singapore 129809 John Wiley & Sons (Canada) Ltd, 22 Worcester Road, Rexdale, Ontario M9W 1L1, Canada British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library ISBN 0-470-84147-8 Project management by Originator...
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