...essential services we provide to the American public. To be successful at navigating these challenges leaders must develop the essential skills to motivate their employees, effectively communicate with others, fine-tune critical thinking skills, and build and leverage partnerships. Future leaders must also be visionary; i.e., possess the ability to identify trends and the courage to be innovative. Being technically adept in your field will no longer be enough. In response to these demands on senior executives, the U.S. Office of Personnel Management identified five Executive Core Qualifications (ECQs) that all aspiring government leaders and executives must possess. These ECQs and Fundamental Competencies were developed by OPM after extensive research on the attributes of successful executives in both the private and public sector. The ECQs represent the best thinking of organizational psychologists, human resources professionals, and members of the federal Senior Executive Service. * * How to use this catalog: The “Leadership Development Seminars January 2013-2014 Edition” and Readings by ECQ is a comprehensive, (although not all-encompassing)...
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...Current Events in Business Research Robert Fisher RES/351 August 17th, 2015 Sean Kenney Current Events in Business Research While the pattern of logistics responsibilities has remained fairly stable over the past five years, there's volatility among the factors that will most likely influence the growth and development of the corporate logistics function during the next decade. This year's "hot" topics. That's the real news contained in The Ohio State University 2003 Survey of Career Patterns in Logistics, conducted by Bernard J. La Londe (Lalonde.3@osu.edu) and James L. Ginter (Ginter.1@osu.edu). Respondents (senior U.S. logistics and supply chain executives who are members of the Council of Logistics Management) to the 2003 survey again shifted to a new set of priorities from previous years. The "new" factors that will most influence the growth and development of the corporate logistics function over the next decade, in order of priority, are information integration/technology; supply chain integration; customer service/value; collaborative planning, forecasting and replenishment (CPFR); and logistics functional integration (see cover illustration). Only a short year ago, the preferences, in rank order, were: financial performance; supply chain management integration; global business, and information technology. "This volatility in the priority of primary casual factors is probably due to the volatility of the business climate over the past three years," La Londe,...
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...Employment Outlook and Salary Guide 2012/13 a tOOl fOr wOrkfOrcE planninG Singapore rEcrUitMEnt i OUtSOUrcinG i cOnSUltinG Contents 4 6 8 11 15 16 18 22 24 26 27 29 Executive Overview Introduction Accounting & Finance Banking & Finance Call Centre Engineering & Technical Healthcare & Life Sciences Human Resources Information Technology Office Support Procurement, Supply Chain & Logistics Sales, Marketing & Advertising kelly Services, inc. (naSDaQ: kElYa, kElYB) is a leader in providing workforce solutions. kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, contract and permanent basis. Serving clients around the globe, kelly provides employment to more than 550,000 employees annually. kelly has been at the forefront of the recruitment industry for over 60 years and has set the industry benchmark with innovative recruitment and retention strategies. we pride ourselves on delivering a high level of customer service and providing the right talent in accordance with our clients’ requirements. all our candidates undergo a stringent screening process to ensure they are the best possible fit for the job. for more than 30 years in Singapore, and with offices across the island, kelly has in-depth experience working with Singapore’s leading companies and delivering the best talent available. kellyservices.com.sg All rights reserved. No part of this book may be reproduced or transmitted...
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...12 Board of Directors 14 Group President and CEO’s Message 18 Management Team 20 Liner Review 23 Logistics Review 26 Source of our Strength 28 Dedicated People 29 Financial Wherewithal 30 Sound Investments 31 Superior Technology 32 Recognised Brands 33 Sustainable Operations 34 Community Spirit 36 Corporate Data 37 Corporate Governance and Summary Financial Statements & Sound NOL Group has a healthy balance sheet plus fully committed financing for investments. In the midst of an industry downturn, the Group is positioned for future growth. Leaner… A group-wide Efficiency Leadership Programme is accelerating the drive to streamline operations and improve our cost base. 2 Neptune Orient Lines Limited Annual Report 2011 Neptune Orient Lines Limited Annual Report 2011 3 & Cleaner NOL is committed to sound environmental stewardship in all its activities. Trade must be environmentally sustainable or it can’t grow to meet the needs of the global economy. Neptune Orient Lines Limited Annual Report 2011 5 The Most Honoured Names in Global Trade Best Logistics Service Provider – Sea Freight Asian Freight and Supply Chain Awards Ship Operator of the Year Lloyd’s List Best Shipping Line, Asia-Europe Trade Asian Freight and Supply Chain Awards Innovation IT of the Year Containerisation International Supply Chain Best Partnership SCM Logistics Liner Owner / Operator of the Year Seatrade Asia Environmental Protection Award Seatrade...
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...Stephen Aikman Sr. Manager, Client Strategy RBC Royal Bank 320 Front Street West, 4th Floor Toronto ON M5V 3B6 Phone: Fax: E-mail: Thomas Aldred General Manager Schenker Logistics Inc. 1920 Albion Road Rexdale ON M9W 5T2 Phone: 416-798-8070 x235 Fax: 416-798-4416 E-mail: Desmond Ali Warehouse Manager USANA, Canada Co. 1 & 2 - 361 Rowntree Dairy Road Woodbridge ON L4L 8H1 Phone: 905-264-7549 Fax: 905-264-9873 E-mail: Sabina Ali Customs & Traffic Manager Conair Consumer Products, Inc. 100 Conair Parkway Woodbridge ON L4H 0L2 Phone: 905-265-4533 Fax: 905-265-4595 E-mail: Anthony Allwood President Systems Logic 4 - 62 Plant Farm Blvd. Brantford ON N3S 7W3 Phone: 519-758-5426 Fax: E-mail: Jay Amer VP, Business Development OEEDC - Greater Peterborough 210 Wolfe Street Peterborough ON K9J 2K9 Phone: 705-743-0777 x2125 Fax: 705-743-3093 E-mail: Jill Anderson Senior Managing Consultant IBM Canada 127 Wimbleton Road Etobicoke ON M9A 3S4 Phone: 416-567-2046 Fax: E-mail: Sandy Andrews Logistics Manager Tilley Endurables, Inc. 900 Don Mills Road North York ON M3C 1V6 Phone: 416-441-6141 Fax: 416-444-3860 E-mail: Robert Antenucci Director PowerStream Inc. 161 Cityview Blvd. Vaughan ON L4H 0A9 Phone: 905-532-4558 Fax: E-mail: Arthur Aparicio Senior Planning Manager Wal-Mart Canada Corp 1940 Argentia Road Mississauga...
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...BJ’s Wholesale Club Nikki Celso Florida State College of Jacksonville Professor Elizabeth Oppe March 9, 2011 Abstract This research paper will inform you about BJ’s Wholesale Club. You will learn of there mission and vision statements. How this club keeps to its mission and vision statements. How it is involved in our local communities. Maybe you will want to be a part of this company. I have chosen BJ’s Wholesale Club because I am a member and I probably should know a little more about the company. The information about BJ’s that I already knew was, the store was named after the owner’s daughter, Beverly Jean. The owner started this company in the 1980’s. A man named Azyre started BJ’s Wholesale Club. BJ’s started as a discount department store chain in 1984, on the border of Medford/Malden, Massachusetts. When Zayre sold their nameplate to Ames, a rival discount department store, TJX Companies was formed which owned BJ's. TJX spun off their "warehouse division," consisting of BJ's and now defunct Home Club, to form Waban, Inc. Later Waban spun off BJ's to become an independent company, headquartered in Natick, Massachusetts. (Scripophily) As of January 30, 2010, BJ's operates 190 BJ's warehouses in fifteen states. (Bjs.com) It employees over 23,500 people (full and part-time.) Today, BJ's common stock is traded on the New York Stock Exchange under the symbol "BJ". The letters B and J are commonly misinterpreted to stand for Berkley and Jensen, which...
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...The current issue and full text archive of this journal is available at www.emeraldinsight.com/0957-4093.htm IJLM 22,3 Retail supply chain management: key priorities and practices Wesley S. Randall Department of Marketing and Logistics, College of Business, University of North Texas, Denton, Texas, USA 390 Brian J. Gibson and C. Clifford Defee Department of Supply Chain Management, College of Business, Auburn University, Auburn, Alabama, USA, and Brent D. Williams Department of Supply Chain Management, Sam M. Walton College of Business, University of Arkansas, Fayetteville, Arkansas, USA Abstract Purpose – The purpose of this paper is to investigate the unique supply chain strategies employed by retailers. Design/methodology/approach – A mixed methods approach was employed involving analysis of depth interviews with 27 retail supply chain executives combined with a follow-up survey capturing over 200 responses. Findings – In light of uncertain economic conditions, retailers appear to be developing more agile/responsive supply chain management (SCM) strategies. Additionally, retailers are putting greater emphasis on maintaining a balance of cost versus service than the cost-centered focus found in a prior study. Research limitations/implications – This study focused on US retailers and therefore results should be cautiously extended to the retailing environment in other countries. Practical implications – Retailing is not a “one size fits all” business, and...
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...stored at a public storage facility), and shipping charges (if a contract carrier is utilized to deliver product to the customer). The product is marketed to an existing customer base through an internal sales force that reports directly to the Field Sales Force Manager. The Field Sales Force Manager in turn reports to the Vice President of Marketing and Sales. The combined charter of the marketing department and the sales force team is to maintain and expand product sales to existing customers and develop new sales with existing customers and prospect and develop new customers. The Vice President of Marketing reports to the General Manager of the division, who is an executive VP reporting to the parent company’s chief operations officer or president. Product delivery is supported by the distribution and logistics departments. Distribution includes the customer service, order entry, billing, and inventory groups. Heading up the distribution department is the Manager of Distribution Services. He is responsible for day to day operations of customer service, order entry, billing, and inventory groups, each of which has a group supervisor whom he supervises. The distribution department...
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...SALARY GUIDE | UNITED ARAB EMIRATES 2012 CONTENTS. MANAGING DIRECTOR’S LETTER BANKING & FINANCIAL SERVICES MARKET INSIGHTS RISK & COMPLIANCE WEALTH MANAGEMENT & PRIVATE BANKING ACCOUNTANCY & FINANCE MARKET INSIGHTS ACCOUNTANCY & FINANCE TECHNICAL MARKET INSIGHTS ENGINEERING CONSTRUCTION & ENERGY SUPPLY CHAIN & LOGISTICS 2 3 4 5 6 7 8 9 10 11 12 13 14 SALES, MARKETING & SUPPORT MARKET INSIGHTS ADVERTISING, MEDIA & BRANDING CREATIVE MARKETING & COMMUNICATIONS PR SALES ADMINISTRATION UNDERSTANDING THIS GUIDE TALK TO US 15 16 17 18 19 20 21 22 23 24 MANAGING DIRECTOR’S LETTER. Welcome to Morgan McKinley’s UAE Salary Guide 2012 Welcome to our annual UAE Salary Guide for 2012. Firstly I’d like to outline the methodology we have used in compiling this market intelligence. It is not intended to be a holistic guide to every job in every sector. Rather, it is a snapshot of the most popular positions from midmanagement level upwards within our four specialist divisions: Banking & Financial Services; Accountancy & Finance; Technical and Sales, Marketing & Support. It should be acknowledged that in order to arrive at these results we have accounted for a number of dissenting criteria, including job title; company; nationality; relocation packages; geographical dispersion; bonus sizes; longevity in the market and competitive edge. Job opportunities are up across the board on 2010 and 2009 numbers but still 40% down on 2011 for the same time of year. Abu Dhabi in particular...
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...vegetables from Sri Lanka. Expolanka Limited has achieved remarkable success and widespread recognition and its corporate values have played no small part. The hub of our operations is the main office in Wattala with collection centers at Pannala, Madurankuliya & Weerakatiya for fresh coconut and Kirindiwela for pineapple. Honesty, reliability, credibility and innovativeness have been steadfast companions of the company's astute business sense and direction. The company has modern facilities that ensure a seamless quality controlled and centralized operation. Peri Logistics is a multi modal forwarder with a strong presence in the Air and Sea Forwarding Sectors in the Sri Lankan Logistics Market. Sri Lanka is a dynamic and transitional economic country, and Peri Logistics is a geared organization to service your supply chain solutions in these times of opportunity. Peri Logistics, is Sri Lanka’s Premier Logistics Company. I have interviewed...
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...Nowadays, the global maritime logistics has developed more and more important role in the process of globalization. In the era of knowledge-driven economy, the external environment for global maritime logistics has changed a lot, which presents more and higher requirements for global maritime logistics management accordingly. The changes in global maritime logistics internal requirements and external environment certainly impel the adjustments in management philosophy, business strategy, institutional framework, human resource, maritime logistics culture and other aspects in maritime logistics management. Therefore, the study on maritime logistics management has both theoretical significance and practical significance. Cost reduction strategies have been frequently applied in the global maritime logistics. However, it has both advantages and disadvantages in global business. Therefore, it is very necessary to make the most use of cost reduction strategies according to the unique character of maritime logistics. With the guidance of modern management theory and management innovation theory, this paper discusses the cost reduction strategies and green strategies in global maritime logistics, and presents the idea that management is an objective requirement for maritime logistics development in the new situation. The paper summarizes the achievements and deficiencies in maritime logistics innovation of cost reduction strategies in the implementation of green strategies, mainly discusses...
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...Why Mattel’s Reverse Logistics Team Gets All the Resources They Need by Paul Rupnow Editor, Reverse Logistics Professional Report While the Reverse Logistics teams at most companies are resource strapped and operating on shoestring budgets, Nancy Maclean’s team at Mattel gets all the resources she needs. Maclean and her team have developed a very effective program to monitor, manage and prevent Returned Goods. Their work has resulted in a reduction in Mattel’s cost of defective returns by over 50% over the last 5 years. For a large company like Mattel, with brands like Barbie, American Girl, Hot Wheels and Fisher Price, any reduction in product return costs can add up to a significant impact in profitability. Maclean, the Director of Warranty Returns and Analysis, has kindly outlined some of her key elements to successful Reverse Logistics at Mattel. The company and her team have to be very creative about their solutions to handle product returns, since there is a wide range of products; some very low tech inexpensive items such as a Hot Wheels car, some higher tech electronics items such as the Uno Attack electronic card shooter and some very expensive products such as hand painted collectors edition Barbie dolls. Her key elements are outlined below and there are some great lessons, tactics and best practices for all reverse logistics teams. Reliable Data Collection – When a customer wishes to return a Mattel product, they often take the products back to the retailer where they...
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...XPO Logistics, Inc. (XPO) BRADLEY S. JACOBS is the Chief Executive Officer of XPO Logistics, Inc. A career CEO, he has led two public companies. United Rentals, Inc., which he cofounded in 1997; and United Waste Systems, Inc., founded in 1989. Mr. Jacobs served as Chairman and CEO of United Rentals for the company's first six years, and as Executive Chairman for an additional four years. He served eight years as Chairman and CEO of United Waste Systems. Previously, Mr. Jacobs founded Hamilton Resources (UK) Ltd. and served as its Chairman and Chief Operating Officer. This followed the cofounding of his first venture, Amerex Oil Associates, Inc., where he was Chief Executive. Mr. Jacobs is a member of the board of directors of the Beck Institute for Cognitive Behavior Therapy. SECTOR - TRANSPORTATION (AWJ601) TWST: Please start by introducing our readers to XPO Logistics with a brief company history and an overview of its operations today. Mr. Jacobs: XPO Logistics is a non-asset-based transportation services provider in the logistics industry. We don't own any trucks, airplanes or ships. We're a middleman between shippers and carriers who outsource their logistics to us as a third-party broker. We reported $177 million of revenue in 2011, and we expect to reach our target of a $500 million revenue run rate by year end. Since taking control of XPO last September, we've put a strategy in place to grow the company to several billion dollars in revenue over the next few years...
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...globally with a wide prospective of transportation services, logistics and supply-chain solutions and e-commerce. FedEx mission statement states that they will strive to gain huge returns for their shareholders by offering exceptional transportation services and other business solutions. They endeavor to develop and maintain a mutually gratifying relationship with their employees, suppliers and customers. FedEx is consistently ranked among the top companies of the world and have a strong foothold in transportation industry. FedEx Corporation is committed to constant improvement to match the predefined standards and regulations in terms of consistency and accuracy of thoughts and analysis. FedEx focuses on creating a prototype organization which is similar to the quality management. They have created a management system under which every employee is tasked with innovation and new challenges at their day-to-day activity. But one team exclusively works on experimenting and developing future game-changing prospects. FedEx have setup their own institute of technology where they take on a detailed research on science, business and transportation industry at University of Memphis. This facility offers an opportunity to research and establish excellent new concepts to accelerate prototyping, development and marketing. They developed a strategic solution i.e. SenseAware driven by FedEx. This is a revolutionary sensor-based logistic system that combines a multi-sensor device with a web-based...
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...Attempt Only Four NO. 1 MARKETING SPOTLIGHT- NIKE Nike hit the ground running in 1962. Originally known as Blue Ribbon Sports, the company focused on providing high-quality running shoes designed especially for athletes by athletes. Founder Philip Knight believer that high-tech shoes for runners could be manufactured at competitive prices if imported from abroad. The company’s commitment to designing innovative footwear for serious athletes helped it build a cult following among American consumers. By 1980, Nike had become the number-one athletic shoe company in the United States. From the start, Nike’s marketing campaigns featured winning athletes as spokespeople. The company signed on its first spokesperson, runner Steve Prefontaine, in 1973. Prefontaine’s irreverent attitude matched Nike’s spirit. Marketing campaigns featuring winning athletes made sense. Nike saw a `pyramid of influence’’ – it saw that product and brand choices are influenced by the preferences and behavior of a small percentage of top athletes. Using professional athletes in its advertising campaigns was both efficient and effective for Nike. In 1985, Nike signed up then-rookie guard Michael Jordan as a spokesperson. Jordan was still an up-and-comer, but he personified superior performance. Nike’s bet paid off: The Air Jordan line of basketball shoes flew off the shelves, with revenues of over $100 million in the first year alone. Jordan also helped build the psychological image of the Nike brand...
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