...Abstract Based on the Leadership in Action simulation, this paper will describe the current established methods of control and current culture in Smith & Falmouth (S&F). As a Chief Operational Office (COO), Hadi will provide recommendations for restructuring the department to become more profitable by the end of the fiscal year. Affecting Change As a new COO, existing staff will have resistance to the upcoming change and the new organizational structure. It is important to gain their trust to improve the culture and empower employees to achieve the new goals. The leadership style should be situational and adapt to the different situational factors. Delegation and supportive leadership will provide control and power to the existing leaders and supply them with whatever their teams need to accomplish the end goals. Smith & Falmouth (S&F) Smith & Falmouth is a mid-size tele-shopping company operating in the US and Canada. The company established S&F Online as part of its strategy to expand online. This division is a major element in S&F strategy to grow over the next three years. S&F Online CEO, Irene Seagraves, put in place three main teams; a logistics team, web development team, and a marketing manager to coordinate marketing efforts. Irene set a clear goal for the COO and that is to streamline online operations, increase the each of Online Sales Channel and increase profits. As a new COO, existing senior staff and teams showed resentment and lukewarm reception...
Words: 1476 - Pages: 6
...| Qualification | ATHE level 6 Diploma in Management (QCF) | Unit title/name | Unit 6.14 Leadership and Management | Learner’s name | | Learner’s ID | | Deadline for Assignment submission | Wednesday 5:00pm | Tutor | Miss Olusambo Akanbi and Mr Kevin Frazer | Assignment distribution date | 01/12/2013 | Assignment submission date | 15/01/2014 | Feedback date | TBC | | Student’s declarationI certify that the work submitted for this assignment is my own. Where the work of other has been used to supplement my work, this has been acknowledged and referenced.Student’s Signature: _____________________ Date: _____________ | Office Use Only: Date received: Received by: Assessed by: Result: Date recorded and dispatched to student: Table of Content: Task 1…………………………………………………………………………………………………….…..5 Understanding the role and importance of human resource management in achieving organizational effectiveness 1.1 Define strategic human resource management ……………………………………………..............5 1.2 Explain the importance of human resource management in organizations..................................6 1.3 Analyse the framework of strategic human resource management..............................................7 Task 2……………………………………………………………………………………………………...….9 Understanding the formulation and implementation of human resource strategies 2.1 Analyse the strategic human resource process…………………………………………………...
Words: 3908 - Pages: 16
...making the efficient and effective use of Human Resources so that the set goals are achieved. Definition: “Personnel management or say Human Resource Management is the planning, organizing, directing and controlling of the procurement, development, compensation, integration, maintenance and separation of human resources to the end that individual, organizational and social objectives are accomplished.” –Flippo. Differences b/w Personnel Management and Human Resource Management Dimensions | PM | HRM | Nature of relations | Pluralist | Unitarist or Neo-Unitarist | Perception of conflict | Conflict is institutionalized | Conflict is Pathological | Contract | Emphasis on compliance | Beyond contract-commitment | Role of procedures | Rules dominated | Culture and values dominated | Planning perspective | Ad hoc, reactive | Integrated, pro active | Acceptability of Unions | Acceptable | Not desirable | Level of trust | Low | High | Key relation | Labor Management | Customer | Management’s Role | Transactional | Transformational | Basis of job design |...
Words: 2116 - Pages: 9
...least one such theory. Evaluate the claims of this theory and assess its relevance for organizations today. Organizations operate in many different environments and it is vital to assess how they influence their structures. Effective and efficient organizing has become increasingly important in the modern world characterized by rapid changes. Contingency approaches emphasize that in order for organizations to succeed they must adopt a structure suitable for the environment in which they operate. There are many forms of contingency theory. In general, contingency theories are a class of behavioral theory that claim that there is no best way to organize a corporation and the organizational structure of the company. An organizational or leadership style that is effective in some situations may not be successful in others. Therefore, the best way of organizing the company, is contingent upon the internal and external situation of the company. External environments influence organizations in a varied number of ways. Critical external factors include, but are not limited to, the size of the organization, labor markets, availability and cost of capital, competitors, governmental laws and policies, managerial assumptions about employees, strategies, technologies used, etc. The main ideas of contingency theory are: * There is no universal or one best way to manage * The design of organizations and its subsystems must 'fit' with the environment * Effective organizations not only have...
Words: 1853 - Pages: 8
...Section A (What type of power was evident in this case and how was it used?) The Leadership Challenge The social setting of large and complex organizations can be characterized as highly diverse, highly interdependent, and rich in opportunities to generate power dynamics. The first characteristic, diversity, pertains to differences among organization members with respect to goals, values, outcomes, assumptions, and perceptions. Interdependence relates to the situation in which multiple actors have power over each other due to job-related interdependence. When a high degree of interdependence exists in the workplace, unilateral action is rarely possible. For all decisions of any significance, many people will be in a position to retard, block, or sabotage action because they have some power over the situation. The greater the diversity, and the greater the interdependence the more differences of power there will be. Because of the interdependence, people will not be able to resolve these differences either by edict or by walking away. As a result, high levels of diversity and interdependence in the workplace are quite naturally linked to conflicting opinions about action and thereby influence attempts to resolve that conflict. Thus, the leadership challenge becomes one of making diversity and interdependence work for organizational success. Whether the organization is private or public not-for-profit, the challenge is similar. Negative Power Dynamics That leader influence...
Words: 3893 - Pages: 16
...History of leadership Intro to health leadership and importance of proactiveness in health care context Situation leadership Situational leadership theory was derived by Professor Paul Heresy and Ken Blanchard in the mid 1970s. The main pricnciple of the theory is that there is not one single best style of leadership. However, effective leadership is about adapting according to goup or individiucal and the task. That is to influence the surbodinets to achieve the particular goals. Equally important is the task that needs to be completed; the type of leadership also has to be tailored according to this to be effective. For Hersey and Blanchard is divided leadership styles and maturity. The leadership style can be further divided in to 2 arms of ‘Relationship Behaviour’ and ‘Task behaviour’. The diagram below show the leadership style according to whether high or low in each arm. Leaders using this model has to be flexible and use alternative leadership styles according to the needs. Maturity comes from adapting to the subordinate(s). The maturity of the subordinates varies according to their ‘readiness’ to carry out a given task. The readiness is due to the subordinate’s ability and confidence. If the maturity is high, this model favours ‘delegating’ style. This is often describe as having minimal leadership intervention but giving the decision making to the subordinates who possess high task readiness. This as described earlier is based o confidence, willingness...
Words: 2379 - Pages: 10
...TRANSFORMATIONAL AND CHARISMATIC LEADERSHIP THEORIES Gary Yukl* State University of New York at Albany Theories of transformational and charismatic leadership provide important insights about the nature of effective leadership. However, most of the theories have conceptual weaknesses that reduce their capacity to explain effective leadership. The conceptual weaknesses are identified here and refinements are suggested. The issue of compatibility between transformational and charismatic leadership is also discussed. Finally, some methodological problems involving construct validation and theory testing are identified, and suggestions for future research are provided. INTRODUCTION In the 1970s, behavioral theories of leadership effectiveness were dominant. Examples include path-goal theory (House & Mitchell, 1974), LMX theory (Graen & Cashman, 1975), and normative decision theory (Vroom & Yetton, 1973). Since the late 1980s, theories of transformational and charismatic leadership have been ascendant. Versions of transformational leadership have been proposed by several theorists, including Bass (1985, 1996); Bennis and Nanus (1985), Burns (1978), Sashkin (1988), and Tichy and Devanna (1986, 1990). Building on the ideas of Weber (1947), refined versions of charismatic leadership have been proposed by several theorists, including Conger (1989), Conger and Kanungo (1987, 1998), House (1977), and Shamir, House, and Arthur (1993). Unlike the “traditional” leadership theories, which emphasized...
Words: 9931 - Pages: 40
... 2010-1-186 to mr. ahsan habib leading L eading is considered as the third basic managerial function. It is the set of processes used to get members of organization to work together to advance the interests of the organization. Leading involves directing, influencing & motivating employees to perform tasks. The people who can influence the behavior of others without having to rely on force, those are accepted by others as leaders. So a manager is necessarily a leader, but a leader may not be a manager. Leadership: The word leadership comes from the word “LEAD” which means to guide, to conduct or to direct. In general, Leadership is the ability to influence others. Leadership is the process of directing the subordinates to accomplish the organizational goal in a way that the group members are driven to perform according to their highest capability. According to Newstorm,’Leadership is the process of encouraging & helping others to work enthusiastically towards objectives.’ H.Rooky says, ‘Leadership is the art or process of influencing people so that they will strive willingly...
Words: 4047 - Pages: 17
...Organizational Behavior W. Jack Duncan Book review Meera Iyer Chapters 1. Organizational behavior: defining the field 2. Historical perspective 3. Methodological foundations of organizational behavior 4. Personality development and attitudes 5. The cognitive basis of individual behavior 6. Motivation: Theory and selected research 7. Introduction to small group behavior 8. Leadership behavior and effectiveness 9. Intergroup analysis: Co-ordination and conflict 10. The organization and the individual 11. Environments, organizations and behavior 12. Power relations in organizations 13. Performance evaluation and organizational effectiveness 14. Planned change and organizational development This book is about organizational behavior. It is also a text on management. The objective of the book is to present a research based approach to management from an applied behavioral science perspective. I have summarized each chapter of the book, explaining the main points that the authors wish to communicate. © www.hrfolks.com All Rights Reserved Organizational behavior – Defining the field Organizations are collections of interacting and inter related human and non-human resources working toward a common goal or set of goals within the framework of structured relationships. Organizational behavior is concerned with all aspects of how organizations influence the behavior of individuals and how individuals...
Words: 4349 - Pages: 18
...Organizational Behavior W. Jack Duncan Book review Meera Iyer Chapters 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Organizational behavior: defining the field Historical perspective Methodological foundations of organizational behavior Personality development and attitudes The cognitive basis of individual behavior Motivation: Theory and selected research Introduction to small group behavior Leadership behavior and effectiveness Intergroup analysis: Co-ordination and conflict The organization and the individual Environments, organizations and behavior Power relations in organizations Performance evaluation and organizational effectiveness Planned change and organizational development This book is about organizational behavior. It is also a text on management. The objective of the book is to present a research based approach to management from an applied behavioral science perspective. I have summarized each chapter of the book, explaining the main points that the authors wish to communicate. © www.hrfolks.com All Rights Reserved Organizational behavior – Defining the field Organizations are collections of interacting and inter related human and non-human resources working toward a common goal or set of goals within the framework of structured relationships. Organizational behavior is concerned with all aspects of how organizations influence the behavior of individuals and how individuals in turn influence organizations. Organizational behavior is an inter-disciplinary...
Words: 4360 - Pages: 18
...return to the organisation Mary Rogers the branch manager promoted her to senior branch assistant without any form of supervisory training. Two months later Jane is experiencing problems with Tony Jackson and she thinks it’s a personality clash. Tony Jackson is not cooperating with Jane and embarrasses other members of staff when they are serving customers Although Jane draws the problems she is experiencing with Tony to Mary’s attention she does nothing about it. Three months later things have escalated between Jane and Tony and his attitude is getting worse Problem Statement In the branch office of the Building Society several problems exist. After careful analysis, one can conclude that the core problem is lack of effective Leadership. This issue gives rise to conflict within the branch office and hampers the efficiency of the staff and the success of the organization. While this can be viewed as the core problem, there are other issues which plague this office. They include lack of motivation, clash of personality, poor communication, lack of job knowledge, poor job selection and low self efficacy. Literature Review According to Robbins...
Words: 2838 - Pages: 12
...we help them to lay down today. Also, the future condition of our society depends on our children, who will become the leaders of tomorrow. Therefore, because of the total roles of primary school head master one can rightly regard them as important builders of our future generation. Head masters in primary schools occupy vital position in the administration of the school, and in moulding the lives of children. They are individuals who have unique ways of carrying out their job. The peculiarity of an individual human being is manifested in perception. Communication, attitude behavior and intelligence. Therefore, the leadership style of any primary school headmaster affects the working situation positively or negatively which may result in god or poor performances of the children (pupils) in the school. The degree of relationship between the headmaster and teachers determine the effectiveness of leadership of headmaster. According to (NPE 3:14) the objectives of primary education are: 1. The inculcation of permanent literacy, numeracy and ability to communicate effectively. 2. The laying of sound basis for scientific and reflective thinking. 3. Citizenship education as a basis for effective participation in and contribution to the life of the society. 4. Character and moral training and the development of sound attitudes. 5. Developing in the child, the ability to adapt to his challenging environment. 6. Giving the child opportunities for developing manipulative...
Words: 6750 - Pages: 27
...Term paper On Relevance of leadership theories, role of leadership style and team building for organizational performance in context of Bangladesh. Organization theory and Behavior (PPG505) Submitted to Dr. Sk. Tawfique M. Haque Associate Professor Department of Political Science & Sociology And Director, MPPG Program North South University, Dhaka, Bangladesh. [pic] Submitted by MD. AMDAD HOSSAN ID NO. 1412126085 MPPG 4th Batch, Department of PSS, NSU, Dhaka 1. Introduction Leadership is a highly sought-after and highly valued commodity. In the last three decades, especially after the NPM movement, leadership has attracted substantial attention as an essential factor for organizational performance in the public sector (Cristin &Ticlu, 2012). The public has become increasingly captivated by the idea of leadership. People continue to ask themselves and others what makes good leaders. As individuals, they seek more information on how to become effective leaders (Bryman, 1992). Many people believe that leadership is a way to improve their personal, social, and professional lives. Corporations seek those with leadership ability because they believe they bring special assets to their organizations and, ultimately, improve the bottom line (Parry, 2003). In addition, leadership has gained the attention of researchers worldwide. A review of the scholarly studies on leadership shows that there is a wide variety of different...
Words: 7796 - Pages: 32
...CHAPTER ONE INTRODUCTION 1.1 Introduction: Organizational conflict and management involves all types of conflict that occurs in organization and management of this conflict. The present study explored and compared various conflict and their management practice in organizations. The present study also aimed at assessing how much of commitment in the company can be attributed to conflict management practices. 1.2 Keyword: Organization, conflict, management, inters intra. 1.3 Objective I. To learn more about conflict and conflict management. Listening, oral, communication, interpersonal communication, and teamwork rank near the top of skills that employers seek in their new hires. II. To learn to manage and resolve conflict effectively. III. To make conscious effort to change our conflict management style. IV. All team members need to know their conflict styles, conflict intervention methods, and strategies for conflict skill improvement. 1.4 Scope of the Study This study covers the various types of conflict that take place in organization. This study also discuss about various Strategies, Criteria, styles, Process of conflict. 1.5 Limitation: Conflict in organization is a vast matter. Conflict is different in different organization.Management is also different in different organization. But we consider general organization for conflict and their management. 1.6 METHODOLOGY OF THE STUDY This study is based on both primary and...
Words: 5126 - Pages: 21
...ORGANISATIONAL BEHAVIOUR MBA 1.2 ORGANISATIONAL BEHAVIOUR SYLLABUS UNIT 1 Introduction to Organisational Behaviour, Meaning; Elements; Need; Approaches; Models; Global scenario. UNIT 2 Individual Behaviour; Personality; Learning; Attitudes; Perception; Motivation; Ability; Their relevant organizational behaviour. UNIT 3 Group dynamics; Group norms; Group cohesiveness; Group Behance to organizational behaviour. UNIT 4 Leadership Styles; Qualities; Organisational communication; Meaning importance, process, barriers; Methods to reduce barriers; Principle of effective communication. UNIT 5 Stress; Meaning; Types; Sources; Consequences; Management of stress. Power and Politics; Definition; Types of Powers; Sources; Characteristics; Effective use of Power. UNIT 6 Organisational Dynamics; Organisational design; Organisational effectiveness; Meaning, approaches; Organisational culture; Meaning, significance; Organisational Climate; Implications on organizational behaviour. Organisational Change; Meaning; Nature; Causes of change; Resistance of change; Management of change; Organisational development; Meaning; OD Interventions. REFERENCE BOOKS 1. Fred Luthans, Organisational Behaviour, McGraw Hill Book Co., 1995. 2. Stephen P. Bobbins, Organisational Behaviour, Prentice Hall, 1997. 3. Keith Davis, Human Behaviour at Wor/c,.-M.cGraw Hill Book Co., 1991. 4. Gregory Moorehead and R.S. Griffin, Organisational...
Words: 54737 - Pages: 219
