...Setting priorities is one of the greatest concerned management roles (Dracopoulou, 1998), and this priorities will be hypothesis that patients get the equal treatment through assessing and applying their needs based on their financial and care. This is essential when a manager determine priorities for services, with the contribution of professionals’ duties to remain with the best interests of service user. There have a duty to be present ethically among manager and practitioner. Uncertainty, this means a lack of understanding of the purpose of the service by the manager or a failure to reflect of the interests of the patients through management. Considering by reviewing the priorities the reality that changes the balance of the money spent...
Words: 724 - Pages: 3
...Potential Hazards in Health and Social Care Settings While working at Langdale view a residential care home, I came across many potential hazards. A hazard is anything that can cause harm to an individual. Hazards affect all the people working in that care setting including, staff, visitors and individuals, there are a lot of hazards which can be found in and around every health and social care setting. Hazards: Hazards in the physical environment The physical environment is the surroundings around you, a potential hazard that can occur from the physical environment within a health and social care environment such as a residential care home, can be poor ventilation because it is important that the air in a room is breathable an does not cause any breathing problems or spread infections. This is a health hazard because it can cause a person to become ill due to airborne infections. To reduce this risk, the ventilation should be checked regularly and windows should be opened from time to time. Lighting in rooms of a residential care home is very important as poor lightning is a hazard especially for the elderly as some may have poor vision and if there is no emergency lightning there is a risk that an elderly resident will trip over something because they cannot see properly whereas if the lighting in the room is too bright, it can cause sight problems such as weak eyesight or watery eyes when in bright light. Hazards from equipment Hazards from equipment can include anything...
Words: 2167 - Pages: 9
...Kathryn King Level 3 Diploma in health and social care Unit 1 Principles of communication in adult social care settings. 1. Understand why communication is important in adult social care settings. 1.1 Identify different reasons why people communicate. There are many reasons why people communicate. Communication helps build relationships not only in a professional context but also in your personal life. Communication in every form builds trust and understanding of one another's needs. It helps us share ideas and express our needs and wants through asking questions and gaining information from either a verbal response or a non-verbal response such as listening to responses and observing body language, facial expressions and eyes contact. Communication also helps us express our feelings and emotions and enables an empathetic and reassuring response. It can also help us to socialise and build relationships with new people. Communication is very important for a support worker as through effective communication the support worker can gain information by asking questions and listening to responses. This allows the support worker to provide the correct support for the service user and build a trusting relationship. Communication with colleagues is also very important. It allows the continuity of care and ensures all staff members are aware of any changes in support. Communication in the work place promotes good working relationships and can be used to get a point...
Words: 2719 - Pages: 11
...201 Principles of communication in adult social care settings 1.1 Expressing ourselves in the form of communication is a tool we use to portray our needs and feelings to others. Communication can be used in the health and social care setting to build a trusting relationship with a client or patient and to show emotion. We also communicate to provide information, seek information and persuade others. 1.2 Effective communication in the adult social care setting is a necessary tool and used on a daily basis to converse with patients, their families and members of staff. This ensures good team work and care for individuals and effective time management. Using good communication is very effective for building a strong relationship with families to reassure them that a person is receiving the best care they can and their individual needs are being met. 1.3 Communication is a two way process called interaction. It is important to identify someone’s reaction when interacting to see what effect you are having on them. This can help prevent problems or enable them to be dealt with early. Good communication is the source of any relationship and important to be a good carer. However there are many different types of communication such as speaking, facial expressions, body language, position, dress and gestures. 2.1 It is very important to find out an individuals language needs so you can understand the preferences and wishes of the person. Effective communication can help solve...
Words: 1485 - Pages: 6
...that are used to minimise abuse within the health and social care contexts. The caring professions provide some examples of what people thought may have been a good practice of care then but actually is poor or even abusive practice. The main reason why this happens is due to the changes that occurs within working policies. Within my workplace we have different policies that safeguard vulnerable adults, here are some of working practices that I believe help safeguard: • Complaints Policy Effective communication • Record-keeping Policy Risks Assessments • Confidentiality Policy Recruitment procedures • Data Protection Policy Induction • Protection of Vulnerable Adults Policy Training • Whistleblowing Policy Codes of conduct • Care plans – Person Centred Care Reflective practice • Anti – discriminatory / Anti – oppressive practice • Organisations safeguarding policy & procedures Each resident is assessed before arriving at the home, once assessed our nurse manager produces a careplan for that resident. The resident and their family have the right to be involved in developing a meaningful and effective care plan. The nursing home must work with the resident to develop an individualized, written care plan and must update it at least quarterly and any time your condition changes. Each resident important right is to receive good care. To give good care, the nursing home staff must plan to support the needs...
Words: 2799 - Pages: 12
...PWCS:37 Understand health and safety in social care settings 1.Understand the different responsibilities relating to health and safety in social care settings 1.1 Identify legislation relating to health and safety in a social care setting. ● Health and safety at work act 1974, often referred to as HASAW or HSW.This is the main piece of UK health and safety legislation, under this act the employer, the employee and the individuals being supported have responsibilities to ensure safety is maintained within the setting, the main purpose of this legislation is to. Secure health, safety and welfare of people at work, To protect others from risks arising from the activities of people at work, To control the use and storage of dangerous substances, To control the emissions into the atmosphere of noxious or offensive substances. ● The management of health and safety at work regulations.This is about how health and safety is managed within a care setting including risk assessments, training and ensuring all employees receive the information they need. ● Control of substances hazardous to health regulations, referred to as COSHH. Requires employers to control substances that can harm employees or service users. ● Reporting of injuries, diseases and dangerous occurrences regulations 2013, referred to as riddor. These regulations require employers to report work related deaths, major injuries, work related diseases and dangerous occurrences...
Words: 10790 - Pages: 44
...interaction in a health and social care setting. * Theories of communication Keywords: Communication Interpersonal skills Verbal language and examples Non verbal language examples Service user Care provider This report will cover the role and importance of effective communication. It will cover the meaning of communication and interpersonal skills. This is one of the tasks needed to get the voluntary worker job, because in order for health care providers to work with a diverse range of people they have to develop effective communication skills which they will use not only within care services but also out. Communication is the exchanging and receiving of information that occurs between different relationships. Typical examples are, service user and care provider, mother and daughter, father son. It occurs through the use of verbal and nonverbal techniques such as active listening, eye contact, hand gestures and more. Interpersonal skills are the skills used by an individual to ensure that they are with others in an effective way. These skills involve things such as the ability to get along and work with others through active listening. As mentioned in the definition of communication there are different ways of communicating. Good examples are verbal, nonverbal, sign language, Makaton and Braille. Verbal language is the use of sounds to relay messages. It is a way of expressing desires, needs, ideas and concepts. It is important for care providers to have effective...
Words: 3197 - Pages: 13
...how anti-discriminatory practice is promoted in health and social care settings It is important for workers who work for a health and social sector to promote equality, value diversity and respect the rights of service users. There are various ways of how they can challenge discriminatory issues and practices in health and social care. One of the ways in which care worker can promote equality, value diversity and respect the rights of service users is to always put the patient/service user at the heart of the service provision. This means that the patients' individual needs will be met and achieved for example; a personal eating plan to a specific individual. Putting the service user at the centre of the provision generally makes a happier and healthier patient in all areas. Care workers can help achieve this by: • Understanding what it is like to use those services • Involving those who use the services in all aspects of their care and development at all levels • Providing people with the information they need to make informed choices about their own care and making decisions about the way services are run. • Asking service what they would like and prefer instead of making decisions for them This also means that by providing them with support consistent of their beliefs, culture and preferences, service providers will not treat service users less fairly because they have different views and preferences to themselves. Also, if service providers do not agree...
Words: 499 - Pages: 2
...Explain the role of effective communication and interpersonal interaction within a health and social care setting By Ellena Hall Figure 1 Figure 1 Contents Page: Page 3: Introduction Pages 4-7: Main Text Pages: 8- 9 Conclusion Page: 10 Definitions Page: 11 Bibliography Introduction: I am writing this report to inform year 11 students about effective communication which can be used during work placement in a health and social care setting. This is due to concerns of students being nervous on arrival of work placement and communicating with patients/service users when they start the course. Therefore this report is to help prepare them with different forms and techniques of effective communication and good interpersonal interaction skills. The way in which we communicate vary from person to person as it depends upon ability and the context in which we are communicating, this is due to some people may be unable to communicate verbally due to a condition, but also whether we are in an form al or informal context as we wouldn’t talk to our friends the same way we do with people of higher authority. All methods of commutation can be accessed by every individual despite need; this ensures that every human being can communicate. This is because there are many reasons why we communicate and why effective communication is important, however due to communicating everyday this is often forgotten. We often communicate for one of two reasons, these...
Words: 4822 - Pages: 20
...M1 – Describe the roles and responsibilities relating to the health, safety and security of individuals in a health and social care setting Introduction Within this essay I am going to be describing the roles and responsibilities relating to the health, safety and security of individuals in a health and social setting. I will be using the health and social care setting in a nursery to help describe what roles there are within the workplace and what their duties are. And then I will be discussing a range of other scenarios that other people’s roles are such as; surgeon, fire fighter etc. Definitions The definition of the word ‘role’ is the function assumed or part played by a person or thing in a particular situation. Having an important role means that you have something particular to do, you are in charge of many situations and may include being in charge of other people. For example, there are many roles in a general practice surgery such as, a secretary, doctors, and nurses all who have specific things they diagnose, like ear, nose and throat doctors, skin doctors etc. The definition of the word ‘responsibility’ is the state or fact of having a duty to deal with something or of having control over someone. It is the state or fact of being accountable or to blame for something. To make sure the general practice is run professionally and correctly the person/people in charge must allocate appropriate jobs to the suitable staff which will ensure all jobs are completed...
Words: 1227 - Pages: 5
...personnel in relation to infection prevention and control in a health or social care setting In every Health and social care setting, each person has a certain responsibility. Each care worker should be responsible for their own actions with regard to protecting themselves and others from infection. Throughout this essay I will be discussing the roles and responsibilities of care and non-care workers, managers and specialist personnel. In every work place there should be policies set in place. These policies come from the law and make reference to the standard that is legally required in a health and social care setting. These include Fire Escape plans, Health and Safety policies and Infection Control policies. It is the managers responsibility to provide relevant policies to the workplace such as the ones listed above, update these policies regularly, and make these policies accessible to staff. The procedures set in place are a step by step guide which shows the staff exactly what should be done. For example disposal of sharps and a fire procedure which is pictured below. It is all of the staff’s responsibility to know where the policies are, understand them and be able to follow the procedures. It is also necessary for all staff to follow basic hygiene rules such as washing hands appropriately and regularly using the 6 step hand washing technique which is pictured below. It is also the Care staff, for example nurses’ duty to report to their manager and inform other...
Words: 949 - Pages: 4
...I will demonstrate standard precautions that would be used to prevent the spread of infection in health and social care setting. Standard precautions are put into place to reduce the risk of infection spreading. They are the basic level of infection control precautions which are used, as a minimum, in any health and social care setting. All health and social care workplaces should comply to the infection control principles and practices. Hand hygiene is a major component of standard precautions and it is one of the most effective methods to prevent the spread of infection. Hand hygiene is extremely important; you should ensure that when washing your hands you use warm water and soap. For example after using the restroom you must wash your hands to avoid the risk of infection. All workplaces must provide hand-washing facilities with clean running water. Also the use of protective equipment should be guided by risk assessment and the extent of contact anticipated with blood, body fluids and pathogens. For example wearing gloves when touching blood, body fluids, secretions, excretions and mucous membranes, you should always change the gloves between tasks and procedures on the same patient after contact with potentially infectious material. Ensure you remove after use, before touching non-contaminated items and surfaces, and before going to another patient. You must always wash your hands immediately after removal. Another example could be a gown, which protects the skin from...
Words: 440 - Pages: 2
...Unit 3 – P2 Outline how legislation, policies and procedures relating to health, safety and security influence health and social care settings. A legislation is a law or a set of laws which have been produced by governing body and made official by parliament to: regulate; authorise; sanction; grant; declare and restrict. Policies are clear, simple statements of how an organisation intends to conduct its services, actions or business. They provide a set of guiding principles to assist with decision making. Procedures describe how each policy will be put into action within the organisation. They outline who will do what, what steps need to be taken and which forms or documents to use. There is a number of policies that have been put in place to promote the safety of individuals within different health and social care settings. Food Safety Act 1990 (Amended in 2013) The Food Safety Act 1990 sets out the requirements of the food producer and the food handler regarding food safety. The guideline is for all types of food businesses in England, Scotland and Wales. The main responsibilities within the act are: ensuring you do not include anything in food, remove anything from food or treat food in any kind of way which could damage health to the people that are consuming it; to ensure the food served or sold is of the nature, substance and quality which consumers would expect and to ensure the food is correctly labelled, advertised and presented in a form that is not false...
Words: 1750 - Pages: 7
...shapeType75fBehindDocument1pWrapPolygonVertices8;4;(21500,0);(0,0);(0,21495);(21500,21495)posrelh0posrelv0pib Scan to find out more! www.hp.com/eur / m/OJ6700 Escanee para descubrir aun mas! Standard data rates may apply. Might not be available in all languages. Weitere Infos suchen! GgUalien Standardubertragungsgebuhren an. Ggf. nicht in allen Sprachen verluqbor, Rechercher d' autres informations! Des tarifs standard peuvent s'appliquer. Certaines langues peuvent ltre indisponibles. CD Scansiona per soperne di pi':'! Si applicano Ie tarille dati standard. II prodollo potrebbe non essere disponibile in tulle Ie lingue. o Zeskanuj, aby dowiedziec siwi! Obowiqzujq standardowe taryfy za tronsrnisje danych. Informacje mogq bye dostepne tylko w wybranych jEilzykach. Scan voor meer informatie! Mogelijk zijn kosten verschuldigd voor de overdracht van gegevens. Mogelijk niet in aile talen beschikbaar. Se pueden aplicar las velocidades de datos estondor. Puede que no este disponible en todos los idiomas. Digitalize para saber mais! As taxas de dodos podrco podem se aplicar. Pode noo estar disponivel em todos os idiomas. IapWaTE Yla va l-Ia9ETE nEploooTEpa! MnopEi va IO)(UOUV 01 TunIKEC; XPEWOEIC; OEOOf-lEVWV. MnopEi va f-Il']v OlOTi8ETai OE OAEC; TIC; yAWOOEC;. Skanna for aff ta reda po mer! Standarddatahastigheter kan onvondos. Ar kanske inte tillgangligt po 0110 sprck, Skannaa...
Words: 251 - Pages: 2
...in a health and social care setting context. In this assignment, I will be discussing and explaining the different roles of communication and interpersonal interaction within a health and social care setting. Communication is a way of interacting and getting a message, or several messages, across using different types of methods of communication. Giving and receiving a message between two or more people is also known as conveying information, whether it is by speech, behaviour, visuals, signals or writing. Communication is very important in a health and social care setting. This is because messages need to be clear for a person to understand; many people struggle with some ways of communicating, especially the elderly. For example, the elderly need to be understood and looked after with great care, making sure they are being communicated with and assisted as expected. Communication is about understanding the information behind the emotions that take place. However, the word communication alone is all about transferring information. CONTEXT One to one conversations are usually confidential and play an important role in life, generally. This type of communication commonly appears face to face; one to one communication can emerge formally and informally. Formally, the body language and posture of an individual would be accomplished in a professional manner. An example of a formal one to one conversation, in a health and social care setting, could be in a care home between a resident...
Words: 3325 - Pages: 14
