...SYNOPSIS Dialog Telekom from the case study is the largest telecommunication company in Ghana, and was established in the 90’s, operators of Dialog GSM, a mobile phone network that cut across the length and breadth of the country thus providing mobile services for over half a million Ghanaians. The company prides itself in its commitment to, and achievement in, Research, Development and New Technology introduction in fulfilment of their motto or slogan, ‘The Future Today’. In 1998, Dialog GSM introduced Value Added Services (VAS) in commercial operations well ahead of regional networks to provide mobile data services such as Mobile Banking, Mobile Email, Information on Demand Services, Interactive Short Messaging Services for entertainment as well as business applications. Also, the company introduced Mobile – Wallet, a state of the art mobile commerce application to enable secure payment for some products and services via mobile phone. In addition, Voice Portal service was introduced to enable voice based entertainment services which include among others sports news, greetings and registration for medical appointment. In 1999, the company launched Dialog Internet, a state of the art ISP connected through to the Internet backbone of the country’s main telecommunication service provider. In 2001, Dialog Telekom became the first telecommunication company in the sub region and among several in the world to launch GPRS (General Packet Radio Services) to support high speed packet...
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...Strategic Management Apple & Nokia Case Analysis 1. Table of Contents 1.0 EXECUTIVE SUMMARY OF APPLE AND NOKIA CASE 2 2.0 QUESTION 1 3 2.1 Competitive analysis of Apple and Nokia – who is stronger? 3 2.1.1 Competitive Analysis 3 2.1.1.1 SWOT Analysis 5 1.1.1 Strengths of Apple 6 2.1.1.2 Value Chain Analysis 9 2.1.1.3 Resourced Base View Tool 11 3.0 QUESTION 2 14 3.1 PESTEL analysis tool 15 3.2 Porter’s Five Forces 17 3.3 The Implications for Strategic Development are; 21 4.0 QUESTION 3 21 4.1 Critical Analysis Lessons from Apple’s risky but profitable strategy 21 5.0 REFERENCE: 23 1.0 EXECUTIVE SUMMARY OF APPLE AND NOKIA CASE Apple chalked some initial success with its invention of the Macintosh (Mac) computer but with the introduction of the Windows 1.0 from its rival company (Microsoft), it was faced with a threat in the industry. Their earlier strategic decision of not cooperating with rivals in the industry was seen as a weakness which Microsoft capitalized on to make their software available to other computer manufacturers for a license fee. Apple, diversifying into a new market (mobile telephone industry) with the introduction of user friendly products sought industry cooperation when it came to the launch of subsequent products including the iPod and iPhone. This strategic decision was inspired by its past...
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...My presentation of the analysis of this case would be very specific and to the point. I would relate to certain broad strategy areas and describe them in enough depth to help understand the concept, without going into the complete details. Post analysis of the Harley Davidson turn-around, I see the activities and planning involved by the entire management team, to be somewhat as highlighted below. I would also link these aspects with an (I) Internal and (E) External stakeholder sign, for the purpose of understanding the relationships involved in this re-engineering process. Educate (I+E) -> Create Need (E) -> Supply (E) -> Post-Sales (I+E) -> Promote Loyalty(E) -> Best Practices (E) -> Educate (I+E) Harley Davidson's (HD) entire turnaround effort since 1981 can be bulleted within these critical areas of improvement. More specifically, we could categorize all these above initiatives and more, within three functional areas of priority. Create Demand, Produce Product & Provide Support. Create Demand- a. Branding (E)- The HD leadership embarked on a mission to re-brand their image, and successfully did so with their Ford Truck Initiative and the Diverse Customer Base product positioning. They appealed to a larger population base, than the company had ever done in its history. b. Customer Loyalty (E)- HD had a strong customer base, but with a rapidly ageing customer population the company took some initiatives in developing customer loyalty- to further their brand...
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...Unit 3 Strategic Change Management Prepared by: Task 1: Discuss the Models of Strategic Change There are numerous hypotheses about how to oversee change. The greater part of the hypotheses begin with administration and change administration master, John Kotter who is a teacher at Harvard Business School and widely acclaimed change master. The accompanying eight stages in the change procedure are his commitment. 1- JOHN KOTTER: Eight steps to transforming an organization (Kotter.J, 1995) Building up a feeling of direness Framing a capable directing coalition Making a dream Conveying the vision Enabling others to follow up on the vision Arranging and making transient wins Merging enhancements creating still more change Regulating...
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...Case Study: Infosys (A) Strategic Human Resources Management Strategic Human Resources Management defines the organization’s intentions and plans on how its business goals should be achieved through people. It is based on three propositions: first, that human capital is a major source of competitive advantage; second, that it is people who implement the strategic plan; and, third, that a systematic approach should be adopted to defining where the organization wants to go and how it should get there. Strategic Human Resources Management is a process that involves the use of overarching approaches to the development of Human Resources strategies, which are integrated vertically with the business strategy and horizontally with one another. These strategies define intentions and plans related to overall organizational considerations, such as organizational effectiveness, and to more specific aspects of people management, such as resourcing, learning and development, reward and employee relations. Strategic Human Resources Management addresses broad organizational issues relating to changes in structure and culture, organizational effectiveness and performance, matching resources to future requirements, the development of distinctive capabilities, knowledge management, and the management of change. Infosys which was founded on July 2, 1981 in Pune by N R Narayana Murthy and seven others: Nandan Nilekani, N. S. Raghavan, Kris Gopalakrishnan, S. D. Shibulal, K. Dinesh and Ashok...
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...Bahria University Department of Management Sciences MBA Program Strategic Management (Sm) Report on “Strategic Management of Coca Cola Company” PRESENTED TO: Sir Naveed m khan PRESENTED BY: * RAFIA ALAM * Irsa afzal * Saira Urf Sana * Sana Anjum * Hina Majeed MBA-6A Dated: 22nd May, 2013 Acknowledgement We have the pearl of our eyes to admire blessing of the compassionate and omnipotent because the words are bound, knowledge is limited and time is short to express His dignity. It is one of the infinite blessings of almighty ALLAH that He bestowed us with potential and ability to complete the present training and make a material contribution towards the deep oceans of knowledge. This report reflects the efforts of few people who assist us in its preparation. First we avail this opportunity to bow our head before ALLAH almighty in humility who given us the wisdom and perseverance for completing this piece of report. We invoke peace for Holy Prophet Muhammad (P.B.U.H) who is forever torch. We feel highly privilege to ascribe the most and ever burning flame of my gratitude and deep scene of devotion to the “Sir Naveed M. Khan” who taught us “Strategic Management” with heart and also gave a guideline to this report and guides right from the beginning till the completion of this report. Than we are grateful to Mr. Tabassum Mumtaz (HR Manager) at Coca Cola in Karachi who guides us about their organization, its products their strategies, financial...
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...1. Historically, what were the Apple’s major competitive advantages? We can identify the Apple’s major competitive advantages through The Potential Source of competitive advantage Model by Michael Porter. Apple successfully differentiates its product as the high-quality PC product. While IBM PC has relatively open system and low price strategy, Apple concentrates on their loyal customers. Apple had relatively narrow customer base in PC market. But their products were a lot different from the standard of the market. Loyal Apple customers had some kind of pride in their Apple PCs. So we can say that Apple had built strong relationship with the customers. This relationship allowed Apple to set premium price on their Macintosh. This discernable differentiation was really helpful to gain high margins but it was also a disadvantage for Apple. IBM PC has relatively low price. So the market share of IBM grew quickly. IBM dominating PC market, Apple had lost significant amount of customers. And their revenue dropped. Also, Apple’s limited compatible software was a problem. IBM’s open system spread out around the world quickly, but Apple stuck to its closed system. 2. Analyze the structure of the personal computer industry over the last 15 years. There were also few successful PC manufacturers, like Hewlett-Packard, Dell, Acer, and Lenovo. These companies stably had held their grounds. Apple made their PC and software exclusively. This was the reason why Apple PC...
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...CASE STUDY 2 : AMAZON.COM | 1. By using Porter’s 5 forces’ framework, describe the forces that affect the core initial market of amazon (the online retailing industry) (5 points). Threat of new entrants: MEDIUM TO LOW * Creating a website is cheap, unskilled or old people can set up a little retail business shops fairly easily but E-Retail is a difficult-to-master business. Moreover, since the “technology bubble” burst two years ago, many people are threatened to enter the game. * BUT cost to establish an online retail outlet is high: * Start up capital with long term investors * Maintenance cost of equipment and expertise * Compliance of government regulations on data protection and privacy * The possible use of patents and proprietary resources * Marketing and advertising cost * Technology cost R&D * Distribution cost * By the way, Internet has shown to us that a simple idea well developed can offer extraordinary results, examples such as Facebook.com, Plentyoffish.com, Youtube.com and so forth, these companies have developed their web sites in a short period of time with incredible final results. This can be the proof that a threat of new entries into the market is possible. Threat of substitutes: MEDIUM RISK * The way how e-Retail business works today creates a lot of substitute threats to conventional retailing players. Amazon.com itself started as a substitute of conventional...
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...Strategic Management Case Study Project “Mission Statement Evaluation Matrix” Introduction: Perhaps the best way to develop a skill for evaluating mission statements is to study actual missions. There is no one best mission statement for particular organization, so a good judgment is required in evaluating mission statements. Evaluation of a mission statement regarding inclusion of the nine components is just the initiation of the process to assess a statement’s overall effectiveness. Effective statements should include nine components that can be understood well by the following examples of mission statements and their evaluation matrix. Components of the Mission Statements: 1- Customers 2- Products or services 3- Markets 4- Technology 5- Concern for survival, growth and profitability 6- Philosophy 7- Self Concept 8- Concern for public image 9- Concern for employees We have used the mission statement evaluation matrix to analyze the effectiveness of mission statements of three major companies working globally. Mission Statement of Nestle: “Good food is a primary source of god health throughout life. We strive to bring consumers foods that are safe, of high quality and provide optimal nutrition to meet psychological needs. In addition to nutrition, health and wellness, Nestle products bring consumers the vital ingredients of taste and pleasure” Analysis: I. Customers Customers have been prioritized for safe, high quality and optimal...
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...Estée Lauder – 2008 Forest David: Francis Marion University A. Case Abstract Estée Lauder (www.elcompanies.com) is a comprehensive business policy and strategic management case that includes the company’s fiscal year-end June 2007 financial statements, competitor information and more. The case time setting is the year 2008. Sufficient internal and external data are provided to enable students to evaluate current strategies and recommend a three-year strategic plan for the company. Headquartered in New York City, Estée Lauder’s common stock is publicly traded on the New York Stock Exchange under the ticker symbol EL. Estée Lauder produces a diverse line of shampoo, perfumes, lip gloss and other skin care products. A small sampling of the brand names marketed by Estée Lauder include: Estée Lauder, Clinique, American Beauty, and Flirt. The products are sold through various distribution channels, including specialty stores, department stores, pharmacies, the and Web. Estée Lauder operates in the Americas, Europe, Middle East, Asia, and Africa. The company has over 28,000 employees and is led by CEO William Lauder whose base pay was over $3.5M in 2007. The firm’s two major competitors are conglomerate giant Procter & Gamble and L’Oreal. B. Vision Statement (proposed) Estée Lauder is committed to its name being synonymous with the best quality skin care products in the world. C. Mission Statement (actual) Bringing the...
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...“Mission Statement Evaluation Matrix” Introduction: Perhaps the best way to develop a skill for evaluating mission statements is to study actual missions. There is no one best mission statement for particular organization, so a good judgment is required in evaluating mission statements. Evaluation of a mission statement regarding inclusion of the nine components is just the initiation of the process to assess a statement’s overall effectiveness. Effective statements should include nine components that can be understood well by the following examples of mission statements and their evaluation matrix. Components of the Mission Statements: 1- Customers 2- Products or services 3- Markets 4- Technology 5- Concern for survival, growth and profitability 6- Philosophy 7- Self Concept 8- Concern for public image 9- Concern for employees We have used the mission statement evaluation matrix to analyze the effectiveness of mission statements of three major companies working globally. Mission Statement of Nestle: “Good food is a primary source of god health throughout life. We strive to bring consumers foods that are safe, of high quality and provide optimal nutrition to meet psychological needs. In addition to nutrition, health and wellness, Nestle products bring consumers the vital ingredients of taste and pleasure” Analysis: I. Customers Customers have been prioritized for safe, high quality and optimal nutrition with products having...
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...Strategic Human Resource Management Strategic human resource management is designed to help companies best meet the needs of their employees while promoting company goals. Human resource management deals with any aspects of a business that affects employees, such as hiring and firing, pay, benefits, training, and administration. Human resources may also provide work incentives, safety procedure information, and sick or vacation days. Strategic human resource management is the proactive management of people. It requires thinking ahead, and planning ways for a company to better meet the needs of its employees, and for the employees to better meet the needs of the company. This can affect the way things are done at a business site, improving everything from hiring practices and employee training programs to assessment techniques and discipline. In this assignment strategic human resource management of the company Siemens is taken for study, since it has a strong Strategic HRM. Siemens is a leading technology business and one of the largest electrical and electronics engineering companies in the world. In the UK, it employs over 20,000 people and is in the top three electrical and electronics companies in the world. It has been a pioneer in innovation since 1843 when Siemens installed the first street light in Godalming, Surrey. In 2006, Siemens UK invested over £74.4 million on research and development. The company designs and manufactures products and services for both industrial...
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...Moms In Motion, LLC (Moms) is a Service Facilitation provider for Medicaid CD-PAS (EDCD, ID & DD Waivers) enrollees and a Case Management provider for DD Waiver enrollees. Our mission is to enhance the outcome for all of our clients and their families, by using person-centered practices while providing superior service, sharing resources, continually expanding our knowledge, and networking. Our primary areas of growth will be advocating in the school systems for our younger clients, assisting young adults with transitioning to independence, and helping our aging clients to be cared for by the people who love them. We serve clients of all ages: children, young adults and aging. Mission Statement Learn more Advocacy We believe that every person, whether young or elderly, regardless of disability, has the right to nurturing, personalized care supported by those who love them. If you are facing the challenges of finding high-quality care for your loved one, and need the support of a Waiver or other program, there are resources available for you. Get in touch with us to find out about the Medicaid Waiver programs that may be available to help you provide for the care of your loved one. There are also community-driven programs that can help you to find the resources and assistance to encourage a high quality of life for your child, elderly parent, or other loved one. More info about DMAS’s Letter on Managed Care Organization (MCO) Moms in Motion is a...
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...CASE REPORT Executive Summary Our team recommends that Microsoft develop the software for non-gaming set-top boxes and partner with a hardware company. This option is likely to produce the greatest ROI for Microsoft because Microsoft’s core competency is developing operating software and this option carries the least amount of risk. Background The consumer demand for the ability to seamlessly integrate and connect devices and data that they use in their daily life is growing rapidly. The ability to connect mobile phones, television sets, tablets, and personal computers has provided consumers with an unparalleled opportunity to the access to information (I), communication (C), and entertainment (E), collectively known as ICE. The struggle amongst Microsoft and archrivals like Apple and Google is to develop the “must-have” product that would redefine the way content is consumed in the living rooms around the world. While streaming content via game consoles has been on the rise, the introduction of streaming content via non-gaming set-top boxes has become increasingly popular. Microsoft must choose how to position itself in this rapidly changing market so that it does not render itself irrelevant and so that it can capitalize on this shift in the way that content is being consumed. Ultimately Microsoft can make one of four choices. Microsoft can: (1) keep the status quo, (2) develop the software for non-gaming set-top boxes and partner with a hardware company, (3) develop...
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...Running Head: WHOLE FOODS CASE ANALYSIS 1 Whole Foods Case Analysis Thomas Edison State College WHOLE FOODS CASE ANALYSIS 2 The Whole Foods company mission is whole foods, whole people, whole planet. The Whole Foods company strategy reflects the company mission. Their whole foods mission is achieved by offering a wide variety of food and non-food items that are organic or natural. They source their products locally and usually have stricter store guidelines for the definition of “local” requiring a shorter maximum distance for traveling. “Locally grown” n.d. Their standards of quality are high and they strive to provide products that are fresh, safe and support well being. They have a list of unacceptable ingredients for food and quality standards for other products. “Quality standards” n.d. Their mission of whole people is achieved through the formation of teams at the store level. The teams manage themselves and are encouraged to make decisions about their department they are responsible for. Compensation is in part from stock options so they are invested in the profitability of the store. Fortune magazine has listed them as on the top 100 companies to work for for 13 years in a row now. Team members can go on field trips to...
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