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Strategic Management Issues

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Submitted By Khakina123
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STRATEGIC ISSUE MANAGEMENT PRACTICES AT THE KENYA POWER &
LIGHTING COMPANY LTD

BY

BETTY MWENDE KAUMBUTHU

A RESEARCH PROJECT PRESENTED IN PARTIAL FULFILMENT OF THE
REQUIREMENTS FOR THE AWARD OF MASTERS OF BUSINESS
ADMINISTRATION DEGREE, SCHOOL OF BUSINESS, UNIVERSITY OF
NAIROBI

NOVEMBER 2013

DECLARATION
This research project is my own original work and has not been presented for a degree in any other University or Institution of higher learning.

SIGNED …………………………………………

DATE …………………..

BETTY MWENDE KAUMBUTHU
D61/71576/2008

This research project has been submitted for Examination with my approval as University
Supervisor.

SIGNED: ………………………………………… DATE: …………………….

MR. JEREMIAH KAGWE
Lecturer
School of Business
University of Nairobi

ii

DEDICATION
This study is dedicated to my parents and friends who bring me immense source of joy and fulfilment.

iii

ACKNOWLEDGEMENTS
I am deeply indebted to Mr. Jeremiah Kagwe for his guidance, patience and insightful input from the commencement of this project to its completion. I wish also to express my appreciation to the School of Business, MBA lecturers without whose enormous contribution in class sessions, this work would have not been possible.

I am also grateful to my entire family members. Their encouragement, patience and understanding were attributes without which I would not have successfully completed the project. I have also received support and motivation from several fellow MBA students during class sessions, group discussions and project writing. Their handwork and determination gave me the energy to persevere to the end.

The staff of KPLC who willingly and heartily expended their time and effort to be interviewed made it possible for me to come up with the research findings.

Finally and most importantly, I wish to express my deep and heartfelt appreciation to the
Almighty God who has graciously made it

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