...Write Up On Behavioral Perspective In The Modern Management Has Started Assuming Importance At Times More Than Technical Skills To Ensure Managerial Success Submitted to Prof. Subhash C. Kapor Jagan Institute Of Management Studies Rohini, Delhi By Dipika Negi (FA140) Harsh Bansal (FA140) Karan Talwar (FA140) Priyanka Chodhary (FA140) Shivam Nath (FA140) Vithika Misra (FA14058) Index 1. Acknowledgement 2. Introduction 3. Management 4. Classical and modern management 5. Organizational behavior 6. Importance of organization behavior 7. Challenges and opportunity for organizational behavior 8. Cases and examples 9. Conclusion Acknowledgement It gives us a great pleasure to present the write up on the organizational behavior completed during the first trimester of PGDM. We owe a special debt of gratitude to Prof. Subhash C. Kapor for his constant support and guidance. His sincerity, thoroughness and preservance have been a constant source of inspiration for us. It is only his cognizant that our endeavors have seen light of the day. We also take the opportunity to acknowledge Dr. J.K. Goyal, Director JIMS and Dr. Somesh Raizada, Dean JIMS for their constant support. Last but not the least we would also like to acknowledge the contribution of all the team members of Lakshya for their kind assistance and cooperation during the development of our write up. Introduction Have you ever got up in the morning and thought, "I really don't want to go...
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...Journal of Management http://jom.sagepub.com/ What We Know and Don't Know About Corporate Social Responsibility: A Review and Research Agenda Herman Aguinis and Ante Glavas Journal of Management 2012 38: 932 originally published online 1 March 2012 DOI: 10.1177/0149206311436079 The online version of this article can be found at: http://jom.sagepub.com/content/38/4/932 Published by: http://www.sagepublications.com On behalf of: Southern Management Association Additional services and information for Journal of Management can be found at: Email Alerts: http://jom.sagepub.com/cgi/alerts Subscriptions: http://jom.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav >> Version of Record - May 29, 2012 OnlineFirst Version of Record - Mar 1, 2012 What is This? Downloaded from jom.sagepub.com at Sunway Education Group on April 23, 2014 Journal of Management Vol. 38 No. 4, July 2012 932-968 DOI: 10.1177/0149206311436079 © The Author(s) 2012 Reprints and permission: http://www. sagepub.com/journalsPermissions.nav What We Know and Don’t Know About Corporate Social Responsibility: A Review and Research Agenda Herman Aguinis Indiana University Ante Glavas University of Notre Dame The authors review the corporate social responsibility (CSR) literature based on 588 journal articles and 102 books and book chapters. They offer a multilevel and multidisciplinary theoretical framework...
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...more developed theory. Two main findings evolve from this analysis: (1) reputation may have different dimensions and is issue specific, and (2) different stakeholder groups may have different perceptions of corporate reputations. The implications for future research are discussed. Corporate Reputation Review (2010) 12, 357–387. doi:10.1057/crr.2009.26 KEYWORDS: corporate reputation; definition; operationalization; organizational identity; organizational image; systematic review INTRODUCTION There are many reasons why organizations and researchers should care about corporate reputation. The relationship between reputation and a sustained competitive advantage is widely acknowledged in the literature (eg, Fombrun and Shanley, 1990; Fombrun, 1996; Hall, 1993; Roberts and Dowling, 2002). Researchers have repeatedly found a link between reputation and organizational performance (Brown and Perry, 1994; Deephouse, 2000; Fombrun and Shanley, 1990). In fact, ‘reputation is arguably the single most valued organizational asset’ (Gibson et al., 2006: 15). In his study, Hall (1993) found that CEO’s consistently ranked corporate reputation as the...
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...ijcrb.webs.com APRIL 2013 INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS VOL 4, NO 12 EXAMINING FACTORS AFFECTING DIVERSITY IN THE WORKPLACE Arslan Ayub1, Muhammad Salman Aslam2, Adeel Razzaq3, Hanan Iftekhar4, Sabiha Hafeez5 1234 MS Scholar, Iqra University Islamabad, Pakistan National College of Business Administration & Economics Bahawalpur, Pakistan 5 Abstract The purpose of the study is to examine various organizational factors that influence diversity in the workplace. The factors incorporate organizational policies, management practices, and perceived inequity. The current paper is a conceptual paper solely based on literature review. The findings are reliable with consideration view of these organizational variables to be the factual obstacles in employing and heading workplace diversity issue on. The current study throws light on the significance of managing workplace diversity. Keywords: Organizational Policies, Workforce Diversity, Management, Management Practices, Staffing INTRODUCTION The "business case for diversity" curtails from the development of the replica of diversity within the workplace since 1960's. The inventive model for diversity was positioned around affirmative action drawing strength from the law and a need to act in accordance with equal employment opportunity objectives. This observance based model conferred to the thought that tokenism was the reason; an individual was hired into a company when...
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...Essentials of Organizational Behavior, 12e (Robbins/Judge) Chapter 1 What is Organizational Behavior? 1) Until the late 1980s, business school curricula emphasized the ________ aspects of management. A) ethical B) people C) technical D) human E) global Answer: C Explanation: C) Until the late 1980s, business school curricula emphasized the technical aspects of management, focusing on economics, accounting, finance, and quantitative techniques. Course work in human behavior and people skills received relatively less attention. Over the past three decades, however, business faculty have come to realize the role that understanding human behavior plays in determining a manager's effectiveness, and required courses on people skills have been added to many curricula. Diff: 1 Objective: Management and Leadership Quest. Category: Concept/Definitional LO: 1 2) Which of the following is not a reason why business schools have begun to include classes on organizational behavior? A) to increase manager effectiveness in organizations B) to help organizations attract top quality employees C) to expand organizations' consulting needs D) to improve retention of quality workers E) to help increase organizations' profits Answer: C Explanation: C) Understanding human behavior plays an important role in determining a manager's effectiveness. Developing managers' interpersonal skills helps organizations attract and keep high-performing employees. Positive social relationships...
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...Chapter 1 What Is Organizational Behavior? Learning Objectives After studying this chapter, students should be able to: 1. Demonstrate the importance of interpersonal skills in the workplace. 2. Describe the manager’s functions, roles, and skills. 3. Define organizational behavior (OB). 4. Show the value to OB of systematic study. 5. Identify the major behavioral science disciplines that contribute to OB. 6. Demonstrate why few absolutes apply to OB. 7. Identify the challenges and opportunities managers have in applying OB concepts. 8. Compare the three levels of analysis in this book’s OB model. Instructor Resources Instructors may wish to use the following resources when presenting this chapter. Learning Catalytics Questions: Instructor Directions and Follow-Up Organizational Behavior Concept | LC Question | Instructor Directions and Follow-Up | Management skills and managerial activities | Refer to the allocation of activities by time for average, successful, and effective managers. Prioritize how you spend your time as a college student. | This is a good discussion starter on managerial activities and what is important. First, make the connection for students between activities that managers spend their time on and similar activities that college students spend their time on. Next, display results from the class and compare with the Luthans results. For example: * Traditional management = making decisions, planning...
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...NEW PERSPECTIVE FOR MANAGEMENT Management is generally considered to have three major dimensions—technical, conceptual and human. The technical dimension consists of the manager's expertise in particular functional areas. They know the requirements of the jobs and have the functional knowledge to get the job done. But the practicing managers ignore the conceptual and human dimensions of their jobs. Most managers think that their employees are lazy, and are interested only in money, and that if you could make them happy in terms of money, they would be productive. If such assumptions are accepted, the human problems that the management is facing are relatively easy to solve. But human behaviour at work is much more complicated and diverse. The new perspective assumes that employees are extremely complex and that there is a need for theoretical understanding given by empirical research before applications can be made for managing people effectively. MODERN APPROACH TO ORGANIZATIONAL BEHAVIOUR The modern approach to organizational behaviour is the search for the truth of why people behave the way they do. The organizational behaviour is a delicate and complex process. If one aims to manage an organization, it is necessary to understand its operation. Organization is the combination of science and people. While science and technology is predictable, the human behaviour in organization is rather unpredictable. This is because it arises from deep needs and value systems of people...
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...THE ROLE OF ENTREPRENEURIAL OREINTATION ON ENTREPRENEURIAL INNOVATIVENES: A CASE STUDY OF SMALL AND MEDIUM SCALE ENTREPRISE IN LAGOS STATE, NIGERIA BY FATOYE, MUSTAPHA OBI 08S04/046 BEING A RESEACH PROJECT SUMITTED TO THE DEPARMENT OF BUSNESS ADMINISTRATION, FACULTY OF SOCIAL AND MANAGEMENT SCIENCES, AJAYI CROWTHER UNIVERSITY, OYO IN PARTICAL FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF BARCHELOR OF SCIENCE (B.S.C) DEGREE IN BUSINESS ADMINISTARTION (MANAGEMENT OPTION) JULY, 2012 CERTIFICATION This is to certify that this project was written by FATOYE MUSTAPHA OBI (MARICULATION NUMBER 08S04/046) in partial fulfilment of the requirement for the award of bachelor of science (B.S.c) degree in business administration (management option) of the department of business administration, faculty of social and management sciences, Ajayi Crowther university, Oyo, Oyo State. MR. P.A Akanbi ....................... (Project supervisor) Date DR. O.E Ofoegbu ........................ (HOD, Business Administration) Date PROF. S.O. Akano ....................... (Dean, SMS) Date .............................. ........................ EXTERNAL EXAMINER Date DEDICATION This work is dedicated to God Almighty who generously gave me the strength, health and other resources to successfully accomplish this research. ACKNOWLEDGEMENTS This period of my life had been a period of trials and revelation but...
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...Scientific Management Theory Frederick Taylor and Scientific Management Student Name Institutional Affiliation Scientific Management Theory Frederick Taylor and Scientific Management Frederick Winslow Taylor (1856-1915) was an inventor as well as an engineer who applied his knowledge on engineering and scientific knowhow to management and came up with a theory referred to as the scientific management theory. His books, oh the Scientific Management Theory include Shop Management (1903) and The Principles of Scientific Management (1911). The scientific management theory can be seen mostly in firms that deal with manufacturing, as well as many other types of businesses. Taylor's imprint can be found on production planning, control of production, design processes, quality control, cost accounting or ergonomics. Through Taylor's theories, one can see and understand the principles of scientific management as well as how managers produce their products and manage their staff. One is also able to comprehend the relevance of quantitative data analysis to improve the effectiveness of production and efficacy (Mullins, 2005) Principles of Scientific Management Theory In simpler terms, the, scientific management theory implies the application of principles that relate to industrial engineering to generate a system whereby the avoidance of waste is actualized, there is fair distribution of goods, improved methods of production (Mumford, 1994). . These enhancements effectively serve the interests...
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...Employees Emotions For the Organizational Success Suneela Ejaz suneelaejaz@gmail.com University of Central Punjab, Lahore ABSTRACT On the basis of quantitative study and by integrating the Leadership Role, Training of employees and Learning from experiences, a model have suggested a model that would lead an organization to construct strategies to sustain, control the emotions of employees to keep them motivated and more productive, here change-oriented leadership role at midle level managers or supervisors is tested because here resistance is found at its highest level. Continuous organizational success is our main focus here which is tested to be achieved by minimizing the negative emotions of employees and maximizing their positive emotions towards their innovation and creativity in job and high commitment for the organization. This study will help organizations to ensure continuous organizational success by adopting a proactive approach. After testing a sample of 250 supervisors, our findings shows that there is a significant and positive relation between change oriented leadership role and learning from experiences with organizational success. Here a significant value is shown by employees emotions mediating between the two variables. Where as insignificat relationship is shown between traing employees and organizational success. Key Words: Change oriented Leader, Training, Learning from Experience, Employee’s Emotions, Organizational Success, Sustainability. ...
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...Definition of organizational behavior -The study of the way people interact within groups. Normally this study is applied in an attempt to create more efficient business organizations. The central idea of the study of organizational behavior is that a scientific approach can be applied to the management of workers. Organizational behavior theories are used for human resource purposes to maximize the output from individual group members. what is/are organization -A social unit of people that is structured and managed to meet a need or to pursue collective goals. All organizations have a management structure that determines relationships between the different activities and the members, and subdivides and assigns roles, responsibilities, and authority to carry out different tasks. key features of organization Span of Control - the number of subordinates a manager can efficiently and effectively direct Concept: wider spans of management increase organizational efficiency Narrow Span Drawbacks: * expense of additional layers of management * increased complexity of vertical communication * encouragement of overly tight supervision and discouragement of employee autonomy Centralization - the degree to which decision making is concentrated at a single point in the organization Decentralization - decision making and authority are pushed down to those closest to "the action" * lower-level personnel provide input or are given the discretion...
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...* What is the relevance of Organizational Behaviour to practicing managers? Organizational behavior (OB) is the study of human behavior in organizational settings, how human behavior interacts with the organization, and the organization itself. All three of these areas are ultimately connected and necessary for a comprehensive understanding of organizational behavior in the workplace. Learning about organizational behavior in today’s business environment could help managers build up a better work related understanding of themselves and their subsidiary. With this knowledge managers can achieve a successful career. Since a manager needs to get his job done by others who are employees, to have an organizational behavior skill that eventually become a valuable talent. But because the organization influences and is influenced by the individual, it is hard to completely understand the individual’s behaviour without knowing something about the organization. As the environment of business is always changing, the role of the managers has become more sensitive. In order to know how to handle a new workforce, and deal with the complication of the new environment, the management staff therefore needs to develop and have an understanding of their information about attitude and behavior of individuals, and groups in organization. Although the importance of organizational behavior may be clear, it still should be emphasized. Organizational behavior can greatly clarify the factors...
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...Leadership & Organizational Behavior An organization is simply made up of different elements (employees) with different functions (jobs) that all contribute to the whole function of the business (the company). The success of an organization is based upon how well the employees (the elements) come together to perform their functions. This paper will define Organizational Behavior, Organizational Culture, Diversity, Communication, Change Management, and Ethics, followed by a few examples of how they are applied in the work environment. Organizational Behavior is defined as “the study of humans and group behavior within an organizational settings” (BNET), Studying the behaviors of a an organization’s employee’s is vital to the success of an organization and entails regular analysis of their employees personalities, their relationships with one another, the productivity, performance, commitment, job satisfaction of their employees, and the intensity of organizational commitment and business relations. An organizations leadership influences organizational behavior, the management styles within the business and its corporate culture. The final outcomes are performance, individual satisfaction, and personal growth and development. All these elements combine to build the model or framework that the organization operates from. An example of Organizational Behavior within my current company is every six months our human resources department conducts a survey taken by every employee...
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...Organizational Behavior Michael J. Bonnie CJA444 June 5, 2014 Eddie Gordon Organizational Behavior Organizational behavior is the study of how employee’s behavior interacts within an agency’s work environment. It includes many subjects which include sociology, communication, psychology, and management. Its primary purpose is to review and report in the ever expanding study in criminal justice organizational behavior areas in the workforce. This discussion focuses on the forces of change and the approaches to managing organizational change in criminal justice agencies, including identifying observable aspects of organizational cultures (Robbins & Judge, 2013). What social, political, and organizational behavior can influence change in criminal justice agencies? The criminal justice field is an ever evolving field. As today’s technology changes so does the way the criminal justice field interacts with that technology. As our society changes the technology that we use will also be altered to fit the situation. The barriers that come along can affect how the criminal justice field interprets what to do next. The basis of the criminal justice system is to protect and serve the community as a whole. Keeping up with the changes in society in our social, political, and organizational behavior is a vital part of our criminal justice system. There will be fewer barriers as it relates to females in the criminal justice field as well as minorities in particular roles in the...
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...[pic][pic][pic][pic][pic] [pic] • Home page » • Business and Management Organisational Behaviour - Managing Organisational Change In: Business and Management Organisational Behaviour - Managing Organisational Change ORGANISATIONAL BEHAVIOUR - Managing Organisational Change Essay Topic: One set of authors state that “An organisation’s ability to manage change will have a significant effect on its performance and prosperity” (Graetz. F., et al, 2006, p2 in Grates F. et al, 2006, Managing Organisational Change, John Wiley & Sons, Australia), whereas another author claims that few corporate change efforts have ever been successful (Kotter, J.P., 2005, ‘Why Transformational Change Efforts Fail’, Harvard Business Review, March-April 1995, pp 59-67). Discuss these two statements and build an argument that explains this apparent contradiction with regard to relevant organizational behavioural theory. In my opinion, the statements presented above do not contradict one another, in fact the two statements presented support the need for successful organizational change and the need for concerted effort in implementing the change. In almost every case, the basic goal has been has been the same: to make fundamental changes in how business is conducted in order to help cope with a new, more challenging market environment. Change is an organizational need, at one time or other and management needs rigorous support in achieving positive change outcomes. I want to...
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